ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022

Year: 2022
Published: 2023-04-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 Report Pages
Carbon monoxide emissions kg 273.12 1427.68 104
NOx emissions kg 655.82 593.06 104
Particulate matter emissions kg 2.41 4.93 104

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Direct emissions (Scope 1) t 249.04 339.33 1193.97 104
Greenhouse gas emission per square meter of office area (Scope 1 and Scope 2) t/m² 0.04 104
Indirect emissions (Scope 2) t 3863.26 3804.24 4071.94 104
Sulfur dioxide emissions kg 26.65 0.72 104
Total greenhouse gas emissions (Scope 1 and Scope 2) t 4112.3 4143.57 5265.91 104

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Total hazardous wastes pc. 7090 588.01 104

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 Report Pages
Kitchen wastes L 154244 104
Office consumable wastes t 67.7 3.65 104
Office waste t 411.71 566.55 104
Paper consumption pkg 17515 104
Total non-hazardous electronic wastes pc. 501 194 104
Total non-hazardous wastes t 479.41 570.2 104

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Diesel L 3122 2626.87 1714.79 104
Energy consumption per square meter of office area kWh/m² 51.92 104
Gasoline L 42395.97 46537.99 48972.22 104
Natural gas 68025.45 50143.23 48955.32 104
Total direct energy consumption kWh 1134259.15 1015909.13 972149.67 104
Total energy consumption kWh 5995206.33 6612620.92 104
Total indirect energy consumption kWh 3709326.68 4979297.2 5540471.56 104
Total office electricity consumption kWh 3656253 4979297.2 5540471.24 104

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Total office water consumption 54996 29950.37 38556.5 104

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 2022 Report Pages
Training on ESG and green finance person-times 153 160 162 103

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Average return on total assets % 0.61 0.58 0.57 103
Coverage of labor contracts % 100 100 100 107
Employees aged 20 to 30 person 1752 1393 1227 106
Employees aged 30 to 40 person 1799 2066 2299 106
Employees aged 40 to 50 person 721 627 412 106
Employees aged >50 person 220 338 464 106
Employees with Bachelor education person 3007 3410 3016 106
Employees with Master and above education person 896 409 873 106
Employees with other education person 589 605 513 106
Female employees person 2485 2460 2394 106
Male employees person 2007 1964 2008 106
Number of disabled staff person 14 11 12 107
Number of employees provided with care and listening services employees 140 83
Number of new staff person 472 25 93 107
Percentage of female employees % 55.32 55.61 54.38 106
Percentage of male employees % 44.68 44.39 45.62 106
Return on average equity % 7.63 7.77 8.07 103
Social security coverage ratio % 100 100 100 107
Total assets RMB100 million 2709.44 3032.92 3364.2 103
Total employees (official staff) person 4492 4424 4402 106
Total loans RMB100 million 1361.05 1557.41 1860.52 103

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employee turnover rate % 1.96 3.26 2.81 107
Employee turnover rate by age: 20 to 30 % 1.38 1.61 1.07 107
Employee turnover rate by age: 30 to 40 % 0.58 1.45 1.53 107
Employee turnover rate by age: 40 to 50 % 0.09 0.2 107
Employee turnover rate by age: >50 % 0.11 0.02 107
Employee turnover rate by gender: Female % 1.03 1.72 1.36 107
Employee turnover rate by gender: Male % 0.93 1.54 1.45 107
Operating income RMB100 million 48.68 53.91 52.6 103

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 Report Pages
Number of work-related casualties in the Bank casualty 1 83
Number of work-related fatalities person 1 107

Lost days due to work injury.

Indicator Unit 2022 Report Pages
Lost days due to work injury day 30 107

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Number of effective mental health survey questionnaires collected questionnaires 3255 83

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Number of online micro-courses on psychological care provided courses 9 83

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Balance of green loans RMB100 million 52.15 76.77 90.82 103
Number of suppliers in Shanxi Province number 127 65 62 106
Total deposits RMB100 million 1767.82 1992.07 2484.34 103
Total suppliers number 301 228 151 106

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
Customer handling rate % 99.73 100 100 106
Customers’ complaints accepted case 368 333 348 106
Number of Internet banking transactions throughout the year 10000 transactions 412.59 519.4 375.95 103
Number of mobile banking transactions 10000 transactions 585.05 632.29 1470.5 103

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Replacement rate of e-banking % 83.23 91.45 89.16 103

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2020 2021 2022 Report Pages
Capital Adequacy Ratio (CAR) % 11.72 12.02 12.4 103
Provision coverage ratio % 194.06 184.77 177.04 103

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 2021 2022 Report Pages
Basic earnings per share RMB 0.27 0.29 0.31 103

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022
Airborne Particulate Matter (PM) Emissions kg 2.41 4.93
NOₓ Emissions kg 655.82 593.06

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) t 249.04 339.33 1193.97
Indirect Energy Emissions (Scope 2) t 3863.26 3804.24 4071.94
Total GHG Emissions t 4112.3 4143.57 5265.91
Total GHG Emissions Intensity (By Area) t/m² 0.04

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Total Hazardous Waste pc. 7090 588.01

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Non-Hazardous Waste (Domestic Waste) t 479.41 570.2
Non-Hazardous Waste (Electronic Waste) pc. 501 194
Non-Hazardous Waste (Kitchen Waste) L 154244
Non-Hazardous Waste (Office Waste) t 411.71 566.55

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Diesel Fuel Consumption L 3122 2626.87 1714.79
Energy Consumption Intensity (By Area) kWh/m² 51.92
Gasoline Consumption L 42395.97 46537.99 48972.22
Natural Gas Consumption 68025.45 50143.23 48955.32
Total Direct Energy Consumption kWh 1134259.15 1015909.13 972149.67
Total Energy Consumption kWh 4843585.83 5995206.33 6612620.92
Total Indirect Energy Consumption kWh 3709326.68 4979297.2 5540471.56

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption in Office 54996 29950.37 38556.5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Bachelor's Degree Employees person 3007 3410 3016
Number of Employees Aged 30-50 person 2520 2693 2711
Number of Employees Aged Above 50 person 220 338 464
Number of Employees Aged Below 30 person 1752 1393 1227
Number of Female Employees person 2485 2460 2394
Number of Male Employees person 2007 1964 2008
Number of Master's Degree Employees person 896 409 873
Number of New Employees person 472 25 93
Number of Total Employees person 4492 4424 4402
Percentage of Female Employees % 55.32 55.61 54.38
Percentage of Male Employees % 44.68 44.39 45.62

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Employees Aged 30-50 % 0.58 1.54 1.73
Turnover Rate of Employees Aged Above 50 % 0.11 0.02
Turnover Rate of Employees Aged Below 30 % 1.38 1.61 1.07
Turnover Rate of Female Employees % 1.03 1.72 1.36
Turnover Rate of Male Employees % 0.93 1.54 1.45
Turnover Rate of Total Employees % 1.96 3.26 2.81

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022
Number of Fatalities as a Result of Work-related Injuries person 1
Number of Fatalities of the Last 3 Years person 1
Number of Work-related Fatalities person 1

Lost days due to work injury.

Standard Indicator Unit 2022
Lost Days Due to Work-related Injuries day 30

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Average Spend on Training and Development per FTE currency None
Investment in Environmental Training currency None
Total Cost of Training currency None

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Mainland China number 127 65 62
Number of Total Suppliers number 301 228 151

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021 2022
Complaints Handling Rate % 99.73 100 100
Total Number of Customer Complaints case 368 333 348