ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Carbon monoxide emissions | kg | 273.12 | 1427.68 | 104 |
NOx emissions | kg | 655.82 | 593.06 | 104 |
Particulate matter emissions | kg | 2.41 | 4.93 | 104 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Direct emissions (Scope 1) | t | 249.04 | 339.33 | 1193.97 | 104 |
Greenhouse gas emission per square meter of office area (Scope 1 and Scope 2) | t/m² | 0.04 | 104 | ||
Indirect emissions (Scope 2) | t | 3863.26 | 3804.24 | 4071.94 | 104 |
Sulfur dioxide emissions | kg | 26.65 | 0.72 | 104 | |
Total greenhouse gas emissions (Scope 1 and Scope 2) | t | 4112.3 | 4143.57 | 5265.91 | 104 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Total hazardous wastes | pc. | 7090 | 588.01 | 104 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Kitchen wastes | L | 154244 | 104 | |
Office consumable wastes | t | 67.7 | 3.65 | 104 |
Office waste | t | 411.71 | 566.55 | 104 |
Paper consumption | pkg | 17515 | 104 | |
Total non-hazardous electronic wastes | pc. | 501 | 194 | 104 |
Total non-hazardous wastes | t | 479.41 | 570.2 | 104 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Diesel | L | 3122 | 2626.87 | 1714.79 | 104 |
Energy consumption per square meter of office area | kWh/m² | 51.92 | 104 | ||
Gasoline | L | 42395.97 | 46537.99 | 48972.22 | 104 |
Natural gas | m³ | 68025.45 | 50143.23 | 48955.32 | 104 |
Total direct energy consumption | kWh | 1134259.15 | 1015909.13 | 972149.67 | 104 |
Total energy consumption | kWh | 5995206.33 | 6612620.92 | 104 | |
Total indirect energy consumption | kWh | 3709326.68 | 4979297.2 | 5540471.56 | 104 |
Total office electricity consumption | kWh | 3656253 | 4979297.2 | 5540471.24 | 104 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total office water consumption | m³ | 54996 | 29950.37 | 38556.5 | 104 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Training on ESG and green finance | person-times | 153 | 160 | 162 | 103 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Average return on total assets | % | 0.61 | 0.58 | 0.57 | 103 |
Coverage of labor contracts | % | 100 | 100 | 100 | 107 |
Employees aged 20 to 30 | person | 1752 | 1393 | 1227 | 106 |
Employees aged 30 to 40 | person | 1799 | 2066 | 2299 | 106 |
Employees aged 40 to 50 | person | 721 | 627 | 412 | 106 |
Employees aged >50 | person | 220 | 338 | 464 | 106 |
Employees with Bachelor education | person | 3007 | 3410 | 3016 | 106 |
Employees with Master and above education | person | 896 | 409 | 873 | 106 |
Employees with other education | person | 589 | 605 | 513 | 106 |
Female employees | person | 2485 | 2460 | 2394 | 106 |
Male employees | person | 2007 | 1964 | 2008 | 106 |
Number of disabled staff | person | 14 | 11 | 12 | 107 |
Number of employees provided with care and listening services | employees | 140 | 83 | ||
Number of new staff | person | 472 | 25 | 93 | 107 |
Percentage of female employees | % | 55.32 | 55.61 | 54.38 | 106 |
Percentage of male employees | % | 44.68 | 44.39 | 45.62 | 106 |
Return on average equity | % | 7.63 | 7.77 | 8.07 | 103 |
Social security coverage ratio | % | 100 | 100 | 100 | 107 |
Total assets | RMB100 million | 2709.44 | 3032.92 | 3364.2 | 103 |
Total employees (official staff) | person | 4492 | 4424 | 4402 | 106 |
Total loans | RMB100 million | 1361.05 | 1557.41 | 1860.52 | 103 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate | % | 1.96 | 3.26 | 2.81 | 107 |
Employee turnover rate by age: 20 to 30 | % | 1.38 | 1.61 | 1.07 | 107 |
Employee turnover rate by age: 30 to 40 | % | 0.58 | 1.45 | 1.53 | 107 |
Employee turnover rate by age: 40 to 50 | % | 0.09 | 0.2 | 107 | |
Employee turnover rate by age: >50 | % | 0.11 | 0.02 | 107 | |
Employee turnover rate by gender: Female | % | 1.03 | 1.72 | 1.36 | 107 |
Employee turnover rate by gender: Male | % | 0.93 | 1.54 | 1.45 | 107 |
Operating income | RMB100 million | 48.68 | 53.91 | 52.6 | 103 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Number of work-related casualties in the Bank | casualty | 1 | 83 |
Number of work-related fatalities | person | 1 | 107 |
Lost days due to work injury.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Lost days due to work injury | day | 30 | 107 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Number of effective mental health survey questionnaires collected | questionnaires | 3255 | 83 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Number of online micro-courses on psychological care provided | courses | 9 | 83 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Balance of green loans | RMB100 million | 52.15 | 76.77 | 90.82 | 103 |
Number of suppliers in Shanxi Province | number | 127 | 65 | 62 | 106 |
Total deposits | RMB100 million | 1767.82 | 1992.07 | 2484.34 | 103 |
Total suppliers | number | 301 | 228 | 151 | 106 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Customer handling rate | % | 99.73 | 100 | 100 | 106 |
Customers’ complaints accepted | case | 368 | 333 | 348 | 106 |
Number of Internet banking transactions throughout the year | 10000 transactions | 412.59 | 519.4 | 375.95 | 103 |
Number of mobile banking transactions | 10000 transactions | 585.05 | 632.29 | 1470.5 | 103 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Replacement rate of e-banking | % | 83.23 | 91.45 | 89.16 | 103 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Capital Adequacy Ratio (CAR) | % | 11.72 | 12.02 | 12.4 | 103 |
Provision coverage ratio | % | 194.06 | 184.77 | 177.04 | 103 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Basic earnings per share | RMB | 0.27 | 0.29 | 0.31 | 103 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | kg | 2.41 | 4.93 |
NOₓ Emissions | kg | 655.82 | 593.06 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | t | 249.04 | 339.33 | 1193.97 |
Indirect Energy Emissions (Scope 2) | t | 3863.26 | 3804.24 | 4071.94 |
Total GHG Emissions | t | 4112.3 | 4143.57 | 5265.91 |
Total GHG Emissions Intensity (By Area) | t/m² | 0.04 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Total Hazardous Waste | pc. | 7090 | 588.01 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Non-Hazardous Waste (Domestic Waste) | t | 479.41 | 570.2 |
Non-Hazardous Waste (Electronic Waste) | pc. | 501 | 194 |
Non-Hazardous Waste (Kitchen Waste) | L | 154244 | |
Non-Hazardous Waste (Office Waste) | t | 411.71 | 566.55 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Diesel Fuel Consumption | L | 3122 | 2626.87 | 1714.79 |
Energy Consumption Intensity (By Area) | kWh/m² | 51.92 | ||
Gasoline Consumption | L | 42395.97 | 46537.99 | 48972.22 |
Natural Gas Consumption | m³ | 68025.45 | 50143.23 | 48955.32 |
Total Direct Energy Consumption | kWh | 1134259.15 | 1015909.13 | 972149.67 |
Total Energy Consumption | kWh | 4843585.83 | 5995206.33 | 6612620.92 |
Total Indirect Energy Consumption | kWh | 3709326.68 | 4979297.2 | 5540471.56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Water Consumption in Office | m³ | 54996 | 29950.37 | 38556.5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Bachelor's Degree Employees | person | 3007 | 3410 | 3016 |
Number of Employees Aged 30-50 | person | 2520 | 2693 | 2711 |
Number of Employees Aged Above 50 | person | 220 | 338 | 464 |
Number of Employees Aged Below 30 | person | 1752 | 1393 | 1227 |
Number of Female Employees | person | 2485 | 2460 | 2394 |
Number of Male Employees | person | 2007 | 1964 | 2008 |
Number of Master's Degree Employees | person | 896 | 409 | 873 |
Number of New Employees | person | 472 | 25 | 93 |
Number of Total Employees | person | 4492 | 4424 | 4402 |
Percentage of Female Employees | % | 55.32 | 55.61 | 54.38 |
Percentage of Male Employees | % | 44.68 | 44.39 | 45.62 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 0.58 | 1.54 | 1.73 |
Turnover Rate of Employees Aged Above 50 | % | 0.11 | 0.02 | |
Turnover Rate of Employees Aged Below 30 | % | 1.38 | 1.61 | 1.07 |
Turnover Rate of Female Employees | % | 1.03 | 1.72 | 1.36 |
Turnover Rate of Male Employees | % | 0.93 | 1.54 | 1.45 |
Turnover Rate of Total Employees | % | 1.96 | 3.26 | 2.81 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Fatalities as a Result of Work-related Injuries | person | 1 |
Number of Fatalities of the Last 3 Years | person | 1 |
Number of Work-related Fatalities | person | 1 |
Lost days due to work injury.
Standard Indicator | Unit | 2022 |
---|---|---|
Lost Days Due to Work-related Injuries | day | 30 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2022 |
---|---|---|
Average Spend on Training and Development per FTE | currency | None |
Investment in Environmental Training | currency | None |
Total Cost of Training | currency | None |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Suppliers in Mainland China | number | 127 | 65 | 62 |
Number of Total Suppliers | number | 301 | 228 | 151 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Complaints Handling Rate | % | 99.73 | 100 | 100 |
Total Number of Customer Complaints | case | 368 | 333 | 348 |