2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Reduction of carbon emissions by clean energy | tons per year | 14500 | 6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Non-hazardous waste intensity change | decreased | 6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Energy consumption intensity change | decreased | 6 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Water consumption intensity change | decreased | 6 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| 2022 Shenzhen 3-Star Green Property Management Project, a municipal award received by Shenzhen Zhihui Building | star | 3 | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| 2022 China Best Employer in Property Management Industry | rank | 1 | 4 |
| Employee activities organized | activities | 20000 | 6 |
| TOP3 of 2022 China Best Employers in Property Management Industry | rank | 3 | 4 |
| Top 1 of 2022 Excellent Property Management Teams | rank | 1 | 4 |
| Top 10 Listed Companies Most Welcomed by Institutions | rank | 10 | 4 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Rate of work-related fatalities (%) | 0.004% | 0% | 0% | 31 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee training sessions organized | sessions | 1600 | 6 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers with ISO 14001 Environmental Management System Certification | 1040 | 16 | |
| Number of suppliers with ISO 45001 Occupational Health and Safety Management System Certification | 1012 | 16 | |
| Number of suppliers with ISO 9001 Quality Management System Certification | 1160 | 16 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Top 3 of 2022 China Leading Enterprises in terms of Property Management Value-added Service Operations | rank | 3 | 4 |
| Top 3 of 2022 China Outstanding Enterprises in Diversified Property Management Service Operations | rank | 3 | 4 |
| Top 3 of 2022 China Property Management Companies in terms of Data Power | rank | 3 | 4 |
| Top 3 of 2022 Leading Enterprises in terms of Property Management Service Satisfaction | rank | 3 | 4 |
| Top 3 of 2022 Top 100 China Leading Property Management Companies in terms of Satisfaction | rank | 3 | 4 |
| Top 5 of 2022 China Listed Property Management Companies | rank | 5 | 4 |
| Top 5 of 2022 China Listed Property Management Companies in terms of Operating Capacities | rank | 5 | 4 |
| Top 5 of 2022 China Property Management Companies in terms of Comprehensive Strength | rank | 5 | 4 |
| Top 5 of 2022 Outstanding Property Management Companies in terms of Management Capabilities | rank | 5 | 4 |
| Top 5 of 2022 Top 100 Companies in terms of Property Management Service Capabilities | rank | 5 | 4 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Public welfare events held | events | 83 | 6 |
| TOP3 of 2022 China Property Management Companies with Strong Social Responsibility of the Year | rank | 3 | 4 |
| Top 2 of 2022 China Leading Enterprises in terms of High-end Property Management Services | rank | 2 | 4 |
| Top 2 of 2022 China Leading Enterprises in terms of Quality Property Management Services | rank | 2 | 4 |
| Top 2 of 2022 China Leading Property Management Companies in Technology Empowerment | rank | 2 | 4 |
| Top 3 of 2022 China Benchmark Property Management Companies in terms of Smart Services | rank | 3 | 4 |
| Top 6 of 2022 Top 100 China Property Management Companies | rank | 6 | 4 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Accumulated investment in public welfare and charity endeavors | million RMB | 82 | 6 |
| Community service activities | activities | 3540 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes | 1020 |
| Indirect Energy Emissions (Scope 2) | Tonnes | 315611 |
| Total GHG Emissions | Tonnes | 316631 |
| Total GHG Emissions Intensity (By Area) | Tonnes/sq.m. | 0.001 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | Tonnes |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 3154 |
| Total Non-Hazardous Waste Intensity (By Area) | Kg/sq.m. | 0.013 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 546 |
| Energy Consumption Intensity (By Area) | MWh/sq.m. | 0.002 |
| Gasoline Consumption | MWh | 875 |
| LPG Consumption | MWh | 625 |
| Natural Gas Consumption | MWh | 2672 |
| Purchased Electricity | MWh | 520546 |
| Total Direct Energy Consumption | MWh | 4718 |
| Total Energy Consumption | MWh | 525264 |
| Total Indirect Energy Consumption | MWh | 520546 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | Tonnes |
| Water Consumption Intensity (By Revenue) | Tonnes/sq.m. |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | decreased |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 14525 |
| Number of Employees Aged Above 50 | employees | 2071 |
| Number of Employees Aged Below 30 | employees | 10590 |
| Number of Employees in Mainland China | employees | 27186 |
| Number of Female Employees | employees | 11407 |
| Number of Male Employees | employees | 15779 |
| Number of Total Employees | employees | 27952 |
| Percentage of Employees Aged 30-50 | percent | 52 |
| Percentage of Employees Aged Above 50 | percent | 7.4 |
| Percentage of Employees Aged Below 30 | percent | 37.9 |
| Percentage of Employees in Mainland China | percent | 97.3 |
| Percentage of Female Employees | percent | 40.8 |
| Percentage of Male Employees | percent | 56.5 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Work-related Fatalities Rate | % | 0.004 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (General Staff) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Mainland China | |
| Number of Total Suppliers |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers Certified to ISO 14001 Environmental Management System | 1040 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Volunteer Activities Sessions | activities | 3540 |
| Total Social Investment | million RMB | 82 |