Sustainability Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Discharge of wastewater | Square meter | 13334056 | 10747521 | 11766383 | 57 |
Exhaust gas emissions | Square meter | 4.13 | 59 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Carbon dioxide emissions | Ton | 13268.17 | 13484.12 | 12379.62 | 57, 59 |
Carbon dioxide emissions per RMB 10000 of revenue | Ton/10000, Ton/RMB 10000 | 0.01957 | 0.01519 | 0.01030 | 57, 60 |
Carbon intensity (Ton/RMB 10000 operating income) | Ton/RMB 10000 operating income | 0.01957 | 0.01519 | 0.01030 | 59 |
Direct carbon dioxide emissions | Ton | 1977.04 | 2349.44 | 2344.88 | 60 |
Direct carbon dioxide emissions (scope I) | Ton | 1977.04 | 2349.44 | 2344.88 | 57 |
Indirect carbon dioxide emissions | Ton | 11291.13 | 11134.68 | 10034.75 | 60 |
Indirect carbon dioxide emissions (scope II) | Ton | 11291.13 | 11134.68 | 10034.75 | 57 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Hazardous waste emission intensity (Ton/RMB 10000 operating income) | Ton/RMB 10000 operating income | 0.00013 | 59 | ||
Waste battery | Kg | 184.82 | 23.38 | 287.50 | 57 |
Waste diesel oil | Ton | 8.36 | 4.44 | 3.47 | 57 |
Waste fluorescent tube | Pcs | 109985 | 47745 | 32697 | 57 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Construction waste | Ton | 92.20 | 23.60 | 44.10 | 57 |
Harmless waste emission intensity (Ton/RMB 10000 operating income) | Ton/RMB 10000 operating income | 0.00000353 | 59 | ||
Harmless waste emissions | Ton | 275.35 | 195.30 | 262.30 | 59 |
Horticultural waste | Ton | 69.15 | 49.20 | 58.02 | 57 |
Kitchen waste | Ton | 901.94 | 375.90 | 153.68 | 57 |
Recycled paper | Ton | 13.47 | 6.90 | 13.69 | 57, 59 |
Total amount of harmless waste | Ton | 1115.43 | 465.75 | 471.27 | 57 |
Waste ink cartridge | Ton | 2119 | 716 | 1584 | 57 |
Waste printer toner cartridge | Ton | 1066 | 794 | 1320 | 57 |
Wastepaper | Ton | 52.14 | 17.05 | 215.47 | 57 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Input in transformation of energy-saving technologies | RMB 10000 | 467.96 | 899.68 | 630.09 | 59 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Recycled battery | Kg | 17.14 | 2.36 | 4.85 | 57 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Amount of solar energy usage | kwh | 43553 | 30325 | 148797 | 59 |
Comprehensive energy consumption | Ten thousand tce | 0.3381 | 0.3671 | 0.3472 | 57, 59 |
Comprehensive energy consumption involved with added-value of RMB 10000 (comparable price) | Ten thousand tce | 0.1388 | 0.082 | 0.0673 | 59 |
Comprehensive energy consumption involved with operating income of RMB 10000 | Tce/10000 | 0.004988 | 0.004136 | 0.002889 | 57 |
Comprehensive energy consumption involved with operating income of RMB 10000 (comparable price) | tce | 0.007060 | 0.004299 | 0.00304 | 59 |
Diesel oil consumption | Ton | 0.35 | 0.56 | 0.57 | 57 |
Gasoline consumption | Ton | 18.03 | 19.06 | 34.82 | 57 |
Natural gas consumption | Ten thousand standard cubic meters | 89.94 | 106.01 | 103.75 | 57 |
Non-fossil energy proportion | % | 0.008 | 0.006 | 0.007 | 59 |
Total Electricity Consumption | Ten thousand kwh | 1858.07 | 1916.47 | 1759.56 | 57 |
Total investment in fixed assets | RMB 100 million | 2.6 | 5.27 | 5.69 | 59 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Annual water consumption | Square meter | 15687125 | 12644142 | 13842804 | 59 |
Fresh water consumption | Ton | 15687125 | 12644142 | 13842804 | 60 |
Total water consumption | Ton | 15687125 | 12644142 | 13842804 | 57 |
Wastewater discharge | Ton | 13334056 | 10747521 | 11766383 | 59 |
Water consumption density (Cubic meter/RMB 10000 operating income) | Cubic meter/RMB 10000 operating income | 23.14 | 14.25 | 7.17 | 59 |
Water consumption involved with operating income of RMB 10000 | Tce/10000 | 23.14 | 6.78 | 7.17 | 57 |
Water recycling amount | Ton | 206 | 60 | ||
Water saving amount | Ton | 339966.16 | 60 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Energy saving amount | Ten thousand tce | 0.0449 | 0.0766 | 0.2595 | 59 |
Energy saving amount from office | kwh | 6369 | 9600 | 23110 | 59 |
Technical energy saving amount | Ten thousand tce | 0.2465 | 0.0716 | 0.2555 | 59 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Paint can | Ton | 2056 | 1546 | 1527 | 57 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of environmental protection training and education | Session | 912 | 580 | 875 | 59 |
Number of opened office buildings providing commercial operation service | Pcs | 23 | 25 | 27 | 61 |
Number of opened ongoing malls for commercial operation and sublease | Pcs | 59 | 71 | 86 | 61 |
Number of residential projects under management | Pcs | 553 | 754 | 1362 | 61 |
Pilot for smart communities | Pcs | 43 | 46 | 58 | 61 |
Total Green shopping mall certified area | 10000 square meters | 76.05 | 132.78 | 324.41 | 59 |
Total input in environmental protection | RMB 10000 | 486.83 | 755.06 | 388.19 | 59 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Labor contract signing rate | % | 100 | 100 | 100 | 60 |
Local employment ratio | % | 43.82 | 51.24 | 47.16 | 60 |
Number of R&D personnel | Person | 111 | 110 | 142 | 61 |
Number of all employees | Person | 27077 | 28654 | 40239 | 57 |
Number of employees - Entry level employee | Person | 24905 | 26675 | 37351 | 57 |
Number of employees - Female | Person | 8602 | 9244 | 13828 | 57 |
Number of employees - Full-time | Person | 27077 | 28654 | 40239 | 57 |
Number of employees - High school and below | Person | 14364 | 14790 | 20100 | 57 |
Number of employees - Junior college | Person | 7562 | 8218 | 11876 | 57 |
Number of employees - Male | Person | 18475 | 19410 | 26411 | 57 |
Number of employees - Middle-level management | Person | 2166 | 1973 | 2880 | 57 |
Number of employees - Postgraduate and above | Person | 662 | 653 | 826 | 57 |
Number of employees - Senior management | Person | 6 | 6 | 8 | 57 |
Number of employees - Under 30 years old | Person | 9538 | 9572 | 12237 | 57 |
Number of employees - Undergraduate | Person | 4489 | 4993 | 7437 | 57 |
Number of employees aged 30-50 years old | Person | 16043 | 17379 | 24178 | 58 |
Number of employees in Hong Kong, Macao and Taiwan | Person | 5 | 5 | 7 | 58 |
Number of employees in Mainland China | Person | 27072 | 28649 | 40230 | 58 |
Number of employees over 51 years old | Person | 1496 | 1703 | 3824 | 58 |
Number of employees overseas | Person | 2 | 58 | ||
Number of employees with disabilities | Person | 24 | 33 | 63 | 60 |
Number of full-time safety management personnel | Person | 229 | 235 | 294 | 60 |
Number of new employees | Person | 8553 | 8463 | 15511 | 61 |
Number of recent graduates recruited | Person | 131 | 624 | 866 | 61 |
Per capita paid vacation days | Day | 5.52 | 7.80 | 8.20 | 60 |
Preservation and appreciation ratio of state-owned assets | % | 1208.15 | 111.43 | 103.29 | 59 |
Proportion of female managers | % | 36.90 | 37.07 | 44.67 | 60 |
Retail sales | RMB 100 million | 827 | 1189 | 1264 | 59 |
Return on equity | % | 6.56 | 12.43 | 15.43 | 59 |
Social insurance coverage rate | % | 100 | 100 | 100 | 60 |
Total asset | RMB 100 million | 190.76 | 215.92 | 258.38 | 59 |
Total number of employees | Person | 27077 | 28654 | 40239 | 60 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate | % | 34.93 | 28.94 | 25.87 | 60 |
Employee turnover rate (30-50 years old) | % | 28.90 | 24.91 | 21.66 | 58 |
Employee turnover rate (Female) | % | 34.91 | 28.76 | 25.68 | 58 |
Employee turnover rate (Hong Kong, Macao and Taiwan) | % | 12.50 | 58 | ||
Employee turnover rate (Mainland China) | % | 34.93 | 28.94 | 25.87 | 58 |
Employee turnover rate (Male) | % | 34.94 | 29.02 | 25.97 | 58 |
Employee turnover rate (Over 51 years old) | % | 21.79 | 23.39 | 14.97 | 58 |
Employee turnover rate (Under 30 years old) | % | 45.65 | 34.89 | 33.72 | 58 |
Total employee turnover rate | % | 34.93 | 28.94 | 25.87 | 58 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Coverage rate of safety training | % | 100 | 100 | 100 | 60 |
Number of registered safety engineers | Person | 90 | 97 | 107 | 60 |
Number of safety emergency drills | Time | 1507 | 4196 | 8213 | 60 |
Number of safety training attendees | Person | 182663 | 406592 | 468962 | 60 |
Physical examination coverage rate | % | 100 | 100 | 100 | 60 |
Safe production input | RMB 10000 | 4517.48 | 10040.60 | 4092.29 | 60 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee satisfaction | % | 92 | 92 | 92.7 | 60 |
Employee training coverage rate | % | 100 | 100 | 100 | 60 |
Number of ESG training | Time | 2 | 3 | 59 | |
Percentage of trained employees (Entry level employee) | % | 100 | 100 | 100 | 58 |
Percentage of trained employees (Female) | % | 100 | 100 | 100 | 58 |
Percentage of trained employees (Male) | % | 100 | 100 | 100 | 58 |
Percentage of trained employees (Senior management) | % | 100 | 100 | 100 | 58 |
R&D input | RMB 10000 | 2275.05 | 10054.57 | 13108.8 | 61 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Average training hours of employees (Entry level employee) | Hour | 41.64 | 43.66 | 47.96 | 58 |
Average training hours of employees (Female) | Hour | 41.1 | 43.56 | 45.02 | 58 |
Average training hours of employees (Male) | Hour | 42.64 | 43.27 | 44.15 | 58 |
Average training hours of employees (Senior management) | Hour | 34.24 | 39.38 | 41.26 | 58 |
Per capita training input | RMB/person | 138.42 | 412.27 | 259.07 | 60 |
Per capita training time | Hour | 42.14 | 43.37 | 44.59 | 60 |
Total input in employee training | RMB 10000 | 374.80 | 1205.98 | 1042.46 | 60 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Localized procurement ratio | % | 91.32 | 95.1 | 99.9 | 33, 60 |
Number of cities covered | Pcs | 69 | 100 | 153 | 61 |
Number of overseas suppliers | Pcs | 72 | 2 | 2 | 58 |
Number of potential suppliers rejected due to non-compliance | Pcs | 30 | 22 | 15 | 33, 61 |
Number of suppliers in Hong Kong, Macao and Taiwan | Pcs | 136 | 2 | 18 | 58 |
Number of suppliers in Mainland China | Pcs | 10200 | 16295 | 20110 | 58 |
Responsible procurement ratio | % | 98.3 | 100 | 100 | 33, 61 |
Total area of malls and office buildings providing commercial cloud supply services | 1000000 square meters | 7.6 | 17.2 | 10.7 | 61 |
Total area of residential and commercial properties under property management | 1000000 square meters | 118.6 | 164.8 | 299.2 | 61 |
Total number of suppliers | Pcs | 10408 | 16299 | 20130 | 58 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of social responsibility training to suppliers | Time | 1430 | 339 | 186 | 33, 61 |
Number of strategic cooperation agreement signed | copy | 5 | 1 | 61 | |
Number of supplier reviews during the reporting period | Pcs | 1561 | 9780 | 6369 | 33 |
Number of suppliers reviewed during the reporting period | Pcs | 1561 | 9780 | 6369 | 61 |
Number of suppliers suspended for cooperation due to non-compliance | Pcs | 415 | 33 | ||
Number of suppliers whose cooperation was suspended due to non-compliance | Pcs | 30 | 415 | 61 | |
Percentage of suppliers passing quality, environment and occupational health and safety system certifications | % | 52 | 100 | 100 | 33 |
Rate of suppliers passing quality, environment and occupation, health and safety system certification | % | 52 | 100 | 100 | 61 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Amount of green procurement expenditure | RMB 10000 | 128.85 | 71.71 | 64.00 | 59 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Customer complaint handling rate | % | 99.94 | 100 | 99.9 | 60 |
Net asset | RMB 100 million | 124.63 | 138.89 | 143.26 | 59 |
Net profit attributable to owners of parent company | RMB 100 million | 8.18 | 17.25 | 22.06 | 59 |
Number of complaints (products and service-related) | Pcs | 27070 | 30165 | 34700 | 58 |
Number of customer complaints | Pcs | 27070 | 30156 | 34700 | 60 |
Overall satisfaction of residence customer on complaint follow-up visits | % | 65.34 | 66 | 70.65 | 60 |
Ratio of profits to cost | % | 19.31 | 32.95 | 29.56 | 59 |
Satisfaction of mall customers | Point | 97.30 | 98.70 | 99.20 | 60 |
Satisfaction of mall customers on complaint handling | % | 96.1 | 97.1 | 97.9 | 60 |
Satisfaction of mall tenants | Point | 98.70 | 98.90 | 99.30 | 60 |
Satisfaction of office building customers | Point | 98.90 | 98.90 | 99.30 | 60 |
Satisfaction of residence customers | Point | 88 | 86.3 | 89.7 | 60 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
New patent | Pcs | 2 | 61 | |
Number of international, national, or industry standards participated in establishing | Pcs | 3 | 61 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total tax payment | RMB 100 million | 5.03 | 6.1 | 10.8 | 61 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of compliance training | Time | 228 | 58 | 59 | 59 |
Total hours of anti-corruption training for employees | Hour | 114000 | 101599 | 255400 | 58, 59 |
Total hours of anti-corruption training for the Board of Directors | Hour | 20 | 18 | 56 | 58, 59 |
Total number of employees trained on anti-corruption | Person | 57000 | 66162 | 127700 | 58, 59 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Contract performance rate | % | 99.7 | 100 | 100 | 33, 60 |
Number of volunteers | Person | 2209 | 4557 | 5241 | 58, 61 |
Rate of return on total assets | % | 9.22 | 11.86 | 12.63 | 59 |
Revenue | RMB 100 million | 67.79 | 88.75 | 120.16 | 59 |
Total amount of public welfare donations | RMB 10000 | 120 | 61 | ||
Total hours of volunteer service activities | Hour | 7016 | 8900 | 58858 | 58, 61 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | Ton | 1977.04 | 2349.44 | 2344.88 |
Indirect Energy Emissions (Scope 2) | Ton | 11291.13 | 11134.68 | 10034.75 |
Total GHG Emissions | Ton | 13268.17 | 13484.12 | 12379.62 |
Total GHG Emissions Intensity (By Revenue) | Ton/RMB 10000 | 0.01957 | 0.01519 | 0.0103 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Hazardous Waste (Used Batteries) | Kg | 184.82 | 23.38 | 287.5 |
Total Hazardous Waste | Ton | 2127.36 | 720.44 | 1587.47 |
Total Hazardous Waste Intensity (By Revenue) | Ton/RMB 10000 operating income | 0.00013 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Non-Hazardous Waste (Construction Waste) | Ton | 92.2 | 23.6 | 44.1 |
Non-Hazardous Waste (Kitchen Waste) | Ton | 901.94 | 375.9 | 153.68 |
Non-Hazardous Waste Disposed | Ton | 1115.43 | 465.75 | 471.27 |
Non-Hazardous Waste Recycled | Ton | 13.47 | 6.9 | 13.69 |
Paper Waste | Ton | 52.14 | 17.05 | 215.47 |
Total Non-Hazardous Waste Intensity (By Revenue) | Ton/RMB 10000 operating income | 0.00000353 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 86.23 | -105.51 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Diesel Fuel Consumption | Ton | 0.35 | 0.56 | 0.57 |
Gasoline Consumption | Ton | 18.03 | 19.06 | 34.82 |
Natural Gas Consumption | Ten thousand standard cubic meters | 89.94 | 106.01 | 103.75 |
Percentage of Renewable Energy Consumption | % | 0.008 | 0.006 | 0.007 |
Solar Energy | kwh | 43553 | 30325 | 148797 |
Total Electricity Consumption | Ten thousand kwh | 1858.07 | 1916.47 | 1759.56 |
Total Energy Consumption | Ten thousand tce | 0.3381 | 0.3671 | 0.3472 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Recycled Water Usage | Ton | 206 | ||
Total Wastewater Discharge | Ton | 13334056 | 10747521 | 11766383 |
Total Water Withdrawal | Ton | 15687125 | 12644142 | 13842804 |
Water Consumption Intensity (By Revenue) | Cubic meter/RMB 10000 operating income | 23.14 | 14.25 | 7.17 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Energy Consumption Reduction Compared to Last Year | Ten thousand tce | 0.0317 | 0.1829 |
Energy Consumption Reduction Percentage Compared to Last Year | % | 70.6 | 238.8 |
Office Electricity Consumption Reduction Compared to Last Year | kwh | 3231 | 13510 |
Office Electricity Consumption Reduction Percentage Compared to Last Year | % | 50.8 | 140.7 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Packaging Material Consumption (Metal) | Ton | 2056 | 1546 | 1527 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Investment in Ecological Restoration | RMB 10000 | 486.83 | 755.06 | 388.19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Bachelor's Degree Employees | Person | 4489 | 4993 | 7437 |
Number of Below Junior College Employees | Person | 14364 | 14790 | 20100 |
Number of Employees Aged 30-50 | Person | 16043 | 17379 | 24178 |
Number of Employees Aged Above 50 | Person | 1496 | 1703 | 3824 |
Number of Employees Aged Below 30 | Person | 9538 | 9572 | 12237 |
Number of Employees in Hong Kong | Person | 5 | 5 | 7 |
Number of Employees in Mainland China | Person | 27072 | 28649 | 40230 |
Number of Employees in Overseas | Person | 2 | ||
Number of Female Employees | Person | 8602 | 9244 | 13828 |
Number of Full-time Employees | Person | 27077 | 28654 | 40239 |
Number of General Employees | Person | 24905 | 26675 | 37351 |
Number of Junior College Employees | Person | 7562 | 8218 | 11876 |
Number of Male Employees | Person | 18475 | 19410 | 26411 |
Number of Master's Degree Employees | Person | 662 | 653 | 826 |
Number of Middle Management Employees | Person | 2166 | 1973 | 2880 |
Number of New Employees | Person | 8553 | 8463 | 15511 |
Number of Senior Management Employees | Person | 6 | 6 | 8 |
Number of Total Employees | Person | 27077 | 28654 | 40239 |
Percentage of Bachelor's Degree Employees | % | 16.58 | 17.42 | 18.49 |
Percentage of Below Junior College Employees | % | 53.05 | 51.62 | 49.97 |
Percentage of Employees Aged 30-50 | % | 59.26 | 60.66 | 60.13 |
Percentage of Employees Aged Above 50 | % | 5.52 | 5.94 | 9.51 |
Percentage of Employees Aged Below 30 | % | 35.23 | 33.41 | 30.41 |
Percentage of Employees in Hong Kong | % | 0.02 | 0.02 | 0.02 |
Percentage of Employees in Mainland China | % | 99.98 | 99.98 | 99.98 |
Percentage of Female Employees | % | 31.78 | 32.26 | 34.35 |
Percentage of Full-time Employees | % | 100 | 100 | 100 |
Percentage of General Employees | % | 91.98 | 93.09 | 92.82 |
Percentage of Male Employees | % | 68.22 | 67.74 | 65.65 |
Percentage of Master's Degree Employees | % | 2.44 | 2.28 | 2.05 |
Percentage of Middle Management Employees | % | 8 | 6.89 | 7.16 |
Percentage of New Employees | % | 31.6 | 29.54 | 38.56 |
Percentage of Senior Management Employees | % | 0.02 | 0.02 | 0.02 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 28.9 | 24.91 | 21.66 |
Turnover Rate of Employees Aged Above 50 | % | 21.79 | 23.39 | 14.97 |
Turnover Rate of Employees Aged Below 30 | % | 45.65 | 34.89 | 33.72 |
Turnover Rate of Employees in Hong Kong | % | 12.5 | ||
Turnover Rate of Employees in Mainland China | % | 34.93 | 28.94 | 25.87 |
Turnover Rate of Female Employees | % | 34.91 | 28.76 | 25.68 |
Turnover Rate of Male Employees | % | 34.94 | 29.02 | 25.97 |
Turnover Rate of Total Employees | % | 34.93 | 28.94 | 25.87 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 100 | 100 | 100 |
Investment in Work Safety | RMB 10000 | 4517.48 | 10040.6 | 4092.29 |
Number of Production Safety Emergency Drills | Time | 1507 | 4196 | 8213 |
Participation Rate of Safety Training | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
Percentage of New Employees Trained | % | 100 | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Average Training Hours (Female) | Hour | 41.1 | 43.56 | 45.02 |
Average Training Hours (Male) | Hour | 42.64 | 43.27 | 44.15 |
Average Training Hours (Senior Management) | Hour | 34.24 | 39.38 | 41.26 |
Average Training Hours per Employee | Hour | 42.14 | 43.37 | 44.59 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Suppliers in Mainland China | Pcs | 10200 | 16295 | 20110 |
Number of Suppliers in Overseas | Pcs | 72 | 2 | 2 |
Number of Total Suppliers | Pcs | 10408 | 16299 | 20130 |
Proportion of Spending on Local Suppliers | % | 91.32 | 95.1 | 99.9 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Supplier Social Responsibility Training Sessions | Time | 1430 | 339 | 186 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Percentage of Suppliers Adopting Green Procurement Standards | % | 98.3 | 100 | 100 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Complaint Growth Rate | % | 11.4 | 15.1 | |
Complaints Handling Rate | % | 99.94 | 100 | 99.9 |
Number of Products and Service Related Complaints | Pcs | 27070 | 30165 | 34700 |
Satisfaction Rate of Customer Complaint Handling | % | 96.1 | 97.1 | 97.9 |
Total Number of Customer Complaints | Pcs | 27070 | 30156 | 34700 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of New Patent Applications | Pcs | 2 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Anti-corruption Training Session | Time | 228 | 58 | 59 |
Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 57000 | 66162 | 127700 |
Total Anti-corruption Training Hours for Directors and Management | Hour | 20 | 18 | 56 |
Total Hours of Anti-corruption Training | Hour | 114020 | 101617 | 255456 |
Total Hours of Anti-corruption Training for Employees | Hour | 114000 | 101599 | 255400 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Registered Volunteers | Person | 2209 | 4557 | 5241 |
Total Public Welfare Donations | RMB 10000 | 120 | ||
Total Volunteer Service Hours | Hour | 7016 | 8900 | 58858 |