2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
GHG emission intensity - Culture & Tourism Group | Tons/total number of employees | 48.35 | 82 |
GHG emission intensity - Real Estate Group and Culture Group | Tons/total number of employees | 2.9 | 82 |
GHG emission intensity - Service Group | Tons/sq.m. | 0.001 | 82 |
Scope 1 GHG emissions - Culture & Tourism Group | Tons | 26566.63 | 82 |
Scope 1 GHG emissions - Real Estate Group and Culture Group | Tons | 2866.9 | 82 |
Scope 1 GHG emissions - Service Group | Tons | 1019.93 | 82 |
Scope 2 GHG emissions - Culture & Tourism Group | Tons | 294288.29 | 82 |
Scope 2 GHG emissions - Real Estate Group and Culture Group | Tons | 30126.66 | 82 |
Scope 2 GHG emissions - Service Group | Tons | 315610.72 | 82 |
Total greenhouse gas (GHG) emissions - Culture & Tourism Group | Tons | 320854.92 | 82 |
Total greenhouse gas (GHG) emissions - Real Estate Group and Culture Group | Tons | 32993.56 | 82 |
Total greenhouse gas (GHG) emissions - Service Group | Tons | 316630.65 | 82 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Hazardous waste intensity - Culture & Tourism Group | Kg/total number of employees | 1.24 | 82 |
Hazardous waste intensity - Real Estate Group and Culture Group | Kg/total number of employees | 0.86 | 82 |
Total hazardous waste - Culture & Tourism Group | Tons | 8.21 | 82 |
Total hazardous waste - Real Estate Group and Culture Group | Tons | 9.75 | 82 |
Total hazardous waste - Service Group | Tons | 2.52 | 82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Non-hazardous waste intensity - Culture & Tourism Group | Kg/total number of employees | 1257.96 | 82 |
Non-hazardous waste intensity - Real Estate Group and Culture Group | Kg/total number of employees | 277.8 | 82 |
Non-hazardous waste intensity - Service Group | Kg/sq.m. | 0.013 | 82 |
Total non-hazardous waste - Culture & Tourism Group | Tons | 8347.8 | 82 |
Total non-hazardous waste - Real Estate Group and Culture Group | Tons | 3160.3 | 82 |
Total non-hazardous waste - Service Group | Tons | 3154.46 | 82 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
GHG emission intensity reduction target | % compared to 2021 | -8 | 32 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Non-hazardous waste emission intensity reduction target | % compared to 2021 | -4 | 32 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Comprehensive energy consumption intensity - Culture & Tourism Group | MWh/total number of employees | 86.49 | 82 |
Comprehensive energy consumption intensity - Real Estate Group and Culture Group | MWh/total number of employees | 4.99 | 82 |
Comprehensive energy consumption intensity - Service Group | MWh/sq.m. | 0.002 | 82 |
Diesel consumption - Culture & Tourism Group | MWh | 1270.08 | 82 |
Diesel consumption - Real Estate Group and Culture Group | MWh | 102.86 | 82 |
Diesel consumption - Service Group | MWh | 545.96 | 82 |
Direct energy consumption - Culture & Tourism Group | MWh | 130872 | 82 |
Direct energy consumption - Real Estate Group and Culture Group | MWh | 12543.67 | 82 |
Direct energy consumption - Service Group | MWh | 4718.3 | 82 |
Electricity consumption - Culture & Tourism Group | MWh | 417326.35 | 82 |
Electricity consumption - Real Estate Group and Culture Group | MWh | 44258.35 | 82 |
Electricity consumption - Service Group | MWh | 520545.61 | 82 |
Gasoline consumption - Culture & Tourism Group | MWh | 946.97 | 82 |
Gasoline consumption - Real Estate Group and Culture Group | MWh | 6059.07 | 82 |
Gasoline consumption - Service Group | MWh | 875.45 | 82 |
Heat consumption - Culture & Tourism Group | MWh | 15225.27 | 82 |
Indirect energy consumption - Culture & Tourism Group | MWh | 443105.62 | 82 |
Indirect energy consumption - Real Estate Group and Culture Group | MWh | 44258.35 | 82 |
Indirect energy consumption - Service Group | MWh | 520545.61 | 82 |
LPG consumption - Real Estate Group and Culture Group | MWh | 1364.2 | 82 |
LPG consumption - Service Group | MWh | 624.75 | 82 |
Natural gas consumption - Culture & Tourism Group | MWh | 128654.95 | 82 |
Natural gas consumption - Real Estate Group and Culture Group | MWh | 5017.54 | 82 |
Natural gas consumption - Service Group | MWh | 2672.15 | 82 |
Steam consumption - Culture & Tourism Group | MWh | 9489.13 | 82 |
Total comprehensive energy consumption - Culture & Tourism Group | MWh | 573977.62 | 82 |
Total comprehensive energy consumption - Real Estate Group and Culture Group | MWh | 56802.02 | 82 |
Total comprehensive energy consumption - Service Group | MWh | 525263.91 | 82 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Hot water consumption - Culture & Tourism Group | MWh | 1064.87 | 82 |
Water consumption - Culture & Tourism Group | Tons | 9139016.19 | 82 |
Water consumption - Real Estate Group and Culture Group | Tons | 1476899.06 | 82 |
Water consumption - Service Group | Tons | 12496404.66 | 82 |
Water consumption intensity - Culture & Tourism Group | Tons/total number of employees | 1377.19 | 82 |
Water consumption intensity - Real Estate Group and Culture Group | Tons/total number of employees | 129.83 | 82 |
Water consumption intensity - Service Group | Tons/sq.m. | 0.051 | 82 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Comprehensive energy consumption intensity reduction target | % compared to 2021 | -8 | 32 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Water consumption intensity reduction target | % compared to 2021 | -4 | 32 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Number of employees - Female | Person | 18723 | 83 |
Number of employees - Male | Person | 26475 | 83 |
Number of employees aged 30 or below | Person | 17220 | 83 |
Number of employees aged 31 to 50 | Person | 25636 | 83 |
Number of employees aged above 50 | Person | 2342 | 83 |
Number of employees in Hong Kong, Macao and Taiwan, of the PRC | Person | 1 | 83 |
Number of employees in Mainland China | Person | 45197 | 83 |
Number of employees in The Culture & Tourism Group | Person | 6636 | 83 |
Number of employees in The Culture Group | Person | 531 | 83 |
Number of employees in The Real Estate Group | Person | 10845 | 83 |
Number of employees in The Service Group | Person | 27186 | 83 |
Number of mid-level managers | Person | 15235 | 83 |
Number of primary-level employees | Person | 28742 | 83 |
Number of upper-level managers | Person | 1221 | 83 |
Total number of employees | Person | 45198 | 83 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Employee turnover rate | % | 39.73 | 84 |
Employee turnover rate - Age group 30 or below | % | 47.26 | 84 |
Employee turnover rate - Age group 31 to 50 | % | 34.03 | 84 |
Employee turnover rate - Age group Above 50 | % | 32.89 | 84 |
Employee turnover rate - Female | % | 38.61 | 84 |
Employee turnover rate - Hong Kong, Macao and Taiwan, of the PRC | % | 50 | 84 |
Employee turnover rate - Mainland China | % | 39.73 | 84 |
Employee turnover rate - Male | % | 40.51 | 84 |
Number of employee turnover - Female | Person | 11773 | 83 |
Number of employee turnover - Male | Person | 18027 | 83 |
Number of employee turnover aged 30 or below | Person | 15429 | 83 |
Number of employee turnover aged 31 to 50 | Person | 13223 | 83 |
Number of employee turnover aged above 50 | Person | 1148 | 83 |
Number of employee turnover in Hong Kong, Macao and Taiwan, of the PRC | Person | 1 | 83 |
Number of employee turnover in Mainland China | Person | 29799 | 83 |
Total number of employee turnover | Person | 29800 | 83 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Percentage of employees trained | % | 100 | 84 |
Percentage of employees trained - Female | % | 100 | 84 |
Percentage of employees trained - Male | % | 100 | 84 |
Percentage of employees trained - Mid-level managers | % | 100 | 84 |
Percentage of employees trained - Primary-level employees | % | 100 | 84 |
Percentage of employees trained - Upper-level managers | % | 100 | 84 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Average hours of employee training | Hour | 59.33 | 84 |
Average hours of employee training - Female | Hour | 62.83 | 84 |
Average hours of employee training - Male | Hour | 56.85 | 84 |
Average hours of employee training - Mid-level managers | Hour | 81.1 | 84 |
Average hours of employee training - Primary-level employees | Hour | 48.73 | 84 |
Average hours of employee training - Upper-level managers | Hour | 37.15 | 84 |
Total training hours | Hour | 2681498 | 84 |
Number of suppliers by geographical region.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Total number of suppliers | 48691 | 84 | |
Total number of suppliers - Hong Kong, Macao and Taiwan, of the PRC | 42 | 84 | |
Total number of suppliers - Mainland China | 48573 | 84 | |
Total number of suppliers - Overseas regions | 76 | 84 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|
Annual contract sales | RMB billion | 65.85 | 86.21 | 150.63 | 362.01 | 460.83 | 556.21 | 575.26 | 597.36 | 169.33 | 6 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Number of houses delivered | houses | 180000 | 6 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Social welfare donations - Number of participants | Person | 1025 | 84 |
Social welfare donations - Total time invested | Hour | 6700 | 84 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Direct GHG Emissions (Scope 1) | Tons | 2866.9 |
Indirect Energy Emissions (Scope 2) | Tons | 30126.66 |
Total GHG Emissions | Tons | 32993.56 |
Total GHG Emissions Intensity (By Area) | Tons/sq.m. | 0.001 |
Total GHG Emissions Intensity (By Employee) | Tons/total number of employees | 48.35 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Total Hazardous Waste | Tons | 9.75 |
Total Hazardous Waste Intensity (By Employee) | Kg/total number of employees | 0.86 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Total Non-Hazardous Waste Intensity (By Area) | Kg/sq.m. | 0.013 |
Total Non-Hazardous Waste Intensity (By Employee) | Kg/total number of employees | 277.8 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2021 | % | -8 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % compared to 2021 | -4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Comprehensive Energy Consumption Intensity (By Area) | MWh/sq.m. | 0.002 |
Comprehensive Energy Consumption Intensity (By Employee) | MWh/total number of employees | 86.49 |
Diesel Fuel Consumption | MWh | 1918.9 |
Gasoline Consumption | MWh | 7881.49 |
LPG Consumption | MWh | 1988.95 |
Natural Gas Consumption | MWh | 136344.64 |
Purchased Electricity | MWh | 1007909.58 |
Purchased Steam | MWh | 9489.13 |
Total Direct Energy Consumption | MWh | 148133.97 |
Total Energy Consumption | MWh | 1151063.55 |
Total Indirect Energy Consumption | MWh | 1007909.58 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Water Consumption | Tons | 12496404.66 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Energy Consumption Reduction Percentage Compared to Last Year | % | -8 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Water Consumption Reduction Percentage Compared to Last Year | % | -4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Employees Aged 30-50 | Person | 25636 |
Number of Employees Aged Above 50 | Person | 2342 |
Number of Employees Aged Below 30 | Person | 17220 |
Number of Employees in Hong Kong | Person | 1 |
Number of Employees in Hong Kong and Mainland China | Person | 45198 |
Number of Employees in Mainland China | Person | 45197 |
Number of Female Employees | Person | 18723 |
Number of Male Employees | Person | 26475 |
Number of Total Employees | Person | 45198 |
Percentage of Employees Aged 30-50 | Percent | 56.72 |
Percentage of Employees Aged Above 50 | Percent | 5.18 |
Percentage of Employees Aged Below 30 | Percent | 38.1 |
Percentage of Employees in Hong Kong and Mainland China | Percent | 100 |
Percentage of Employees in Mainland China | Percent | 99.99 |
Percentage of Female Employees | Percent | 41.44 |
Percentage of Male Employees | Percent | 58.56 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2022 |
---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 34.03 |
Turnover Rate of Employees Aged Above 50 | % | 32.89 |
Turnover Rate of Employees Aged Below 30 | % | 47.26 |
Turnover Rate of Employees in Hong Kong | % | 50 |
Turnover Rate of Employees in Mainland China | % | 39.73 |
Turnover Rate of Female Employees | % | 38.61 |
Turnover Rate of Male Employees | % | 40.51 |
Turnover Rate of Total Employees | % | 39.73 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2022 |
---|---|---|
Percentage of Employees Trained | % | 100 |
Percentage of Trained Female Employees | % | 100 |
Percentage of Trained General Employees | % | 100 |
Percentage of Trained Male Employees | % | 100 |
Percentage of Trained Middle Management | % | 100 |
Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2022 |
---|---|---|
Average Training Hours (Female) | Hour | 62.83 |
Average Training Hours (General Staff) | Hour | 48.73 |
Average Training Hours (Male) | Hour | 56.85 |
Average Training Hours (Middle Management) | Hour | 81.1 |
Average Training Hours (Senior Management) | Hour | 37.15 |
Average Training Hours per Employee | Hour | 59.33 |
Total Training Hours | Hour | 2681498 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Suppliers in Mainland China | 48573 | |
Number of Total Suppliers | 48691 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Employees Participating in Volunteer Activities | Person | 1025 |
Total Volunteer Service Hours | Hour | 6700 |