Environmental, Social and Governance Report 2022

Company: KINGDOM HOLDING (528)
Year: 2022
Published: 2023-04-27
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2025 Report Pages
Sewage emission per tonne of linen yarn produced Cubic Meters 105 85
Solid waste emission per tonne of linen yarn produced Kilogram 140 85

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2022 2025 Report Pages
CH4 emissions kg 1142 1342 1528 1307 1451 1625 93
CO2 emissions tonnes 101021 117860 134280 114613 128051 144067 93
CO2 equivalent - Scope 1: Direct emissions tonnes 5955 8472 9561 8365 8152 8193 93
CO2 equivalent - Scope 2: Indirect emissions tonnes 95548 109945 125353 106789 120507 135874 93
CO2 equivalent - Total tonnes 101503 118417 134914 115153 128659 144067 93
GHG Emission Intensity - Electricity (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 5.05 5.06 5.25 5.38 5.19 5.37 94
GHG Emission Intensity - Natural gas (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 0.92 0.95 0.92 1 0.78 0.76 94
GHG Emission Intensity - Steam (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 2.08 1.69 1.67 2.02 1.77 2.21 94
Greenhouse gas emission per tonne of linen yarn produced Tonnes of CO2 equivalent 6.4 85
N2O emissions kg 1481 1703 1940 1656 1864 2111 93
Overall GHG Emission Intensity (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 6.6 6.4 6.54 6.89 6.45 6.67 94

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 Report Pages
Total Sludge (tonnes) tonnes 3293 2425 2744 4282 92

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2022 Report Pages
Sewage discharged per tonne of yarn produced 113 105 111 125 105 122 91
Sludge per tonne of yarn produced kg 160 145 137 216 92

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2020 2021 2022 2025 Report Pages
Change in natural gas consumption per tonne of yarn produced compared to previous year -2.5% 90
Change in total natural gas used compared to previous year 0.6% 90
Coal consumption tonnes 3731 86
Electricity consumption kWh 95800000 98494243 118941540 137555406 114057276 131421765 147818306 86
Electricity consumption per tonne of linen yarn produced kWh 6400 85
Electricity used per tonne of yarn produced kWh/tonne 6406 6425 6661 6828 6585 6811 87
Natural gas consumption cubic meters 902959 2751799 3914568 4417766 3864953 3766793 3789013 86
Natural gas used per tonne of yarn produced cubic metres per tonne 424 439 425 463 362 353 90
PV as % of total electricity used 4.1% 3.7% 3.6% 4.3% 3.8% 3.6% 87
Photovoltaic (PV) solar energy (kWh) generated kWh 4067780 4430102 4956767 4887467 5003557 5394517 63
Photovoltaic (PV) solar energy as % of total electricity consumption % 4.1% 3.7% 3.6% 4.3% 3.8% 3.6% 63
Photovoltaic (PV) solar energy used kWh 4067780 4430120 4956767 4887467 5003557 5394517 87
Solar generation as % of all Kingdom factories' electricity consumption % 3.6% 63
Steam consumption tonnes 48528 45842 41443 43733 43418 43031 51296 86
Steam consumption per tonne of yarn produced 6.5 11
Steam used per tonne of yarn produced tonnes 5.2 4.3 4.3 5.2 4.5 6.5 89
Total consumption of natural gas million tonnes 3.79 90
Total electricity used (including PV solar energy) kWh 98494243 118941540 137355406 114057276 131421765 147818306 87
Total natural gas used cubic metres 2751799 3914568 4417766 3864953 3766793 3789103 90
Total steam used tonnes 45842 41443 43733 43218 43301 51296 89

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2020 2021 2022 2025 Report Pages
Tap Water used tonnes 714634 1175855 1942081 2001435 2141474 2096906 88
Total sewage discharged cubic meters 1743582 1939770 2285103 2091628 2095592 2424678 91
Total water used tonnes 1965213 2226222 2792775 2473360 2532516 2696912 88
Underground Water used tonnes 1250579 1050367 850694 471925 391042 600006 88
Water consumption tonnes 1732000 1965213 2226222 2792775 2473360 2532516 2696912 86
Water consumption per tonne of linen yarn produced Tonne 120 85
Water used per tonne of yarn produced tonnes 128 120 135 148 127 124 88

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 2019 2020 2021 2022 Report Pages
Average number of employees 3948 109
Headcount % (Ethiopia Kingdom, Female) 23% 108
Headcount % (Ethiopia Kingdom, Male) 4% 108
Headcount % (Heilongjiang Kingdom, Female) 6% 108
Headcount % (Heilongjiang Kingdom, Male) 9% 108
Headcount % (Jiangsu Jinyuan, Female) 11% 108
Headcount % (Jiangsu Jinyuan, Male) 8% 108
Headcount % (Other locations, Female) 0% 108
Headcount % (Other locations, Male) 0% 108
Headcount % (Total, Female) 60% 108
Headcount % (Total, Male) 40% 108
Headcount % (Zhejiang Jinyuan, Female) 15% 108
Headcount % (Zhejiang Jinyuan, Male) 12% 108
Headcount % (Zhejiang Kingdom, Female) 6% 108
Headcount % (Zhejiang Kingdom, Male) 4% 108
Headcount (Ethiopia Kingdom, Female) 950 108
Headcount (Ethiopia Kingdom, Male) 198 108
Headcount (Heilongjiang Kingdom, Female) 298 108
Headcount (Heilongjiang Kingdom, Male) 373 108
Headcount (Jiangsu Jinyuan, Female) 463 108
Headcount (Jiangsu Jinyuan, Male) 315 108
Headcount (Other locations, Female) 6 108
Headcount (Total, Female) 3061 108
Headcount (Total, Male) 2026 108
Headcount (Zhejiang Jinyuan, Female) 602 108
Headcount (Zhejiang Jinyuan, Male) 478 108
Headcount (Zhejiang Kingdom, Female) 236 108
Headcount (Zhejiang Kingdom, Male) 162 108
Headcount at the beginning of the year - Ethiopia Kingdom Female 81 109
Headcount at the beginning of the year - Ethiopia Kingdom Male 191 109
Headcount at the beginning of the year - Heilongjiang Kingdom Female 261 109
Headcount at the beginning of the year - Heilongjiang Kingdom Male 317 109
Headcount at the beginning of the year - Jiangsu Jinyuan Female 459 109
Headcount at the beginning of the year - Jiangsu Jinyuan Male 286 109
Headcount at the beginning of the year - Office Female 2 109
Headcount at the beginning of the year - Office Male 3 109
Headcount at the beginning of the year - Total 3080 109
Headcount at the beginning of the year - Zhejiang Jinyuan Female 641 109
Headcount at the beginning of the year - Zhejiang Jinyuan Male 444 109
Headcount at the beginning of the year - Zhejiang Kingdom Female 247 109
Headcount at the beginning of the year - Zhejiang Kingdom Male 168 109
Headcount at the end of the year - Ethiopia Kingdom Female 950 109
Headcount at the end of the year - Ethiopia Kingdom Male 198 109
Headcount at the end of the year - Heilongjiang Kingdom Female 298 109
Headcount at the end of the year - Heilongjiang Kingdom Male 373 109
Headcount at the end of the year - Jiangsu Jinyuan Female 463 109
Headcount at the end of the year - Jiangsu Jinyuan Male 315 109
Headcount at the end of the year - Office Female 6 109
Headcount at the end of the year - Office Male 6 109
Headcount at the end of the year - Total 4087 109
Headcount at the end of the year - Zhejiang Jinyuan Female 602 109
Headcount at the end of the year - Zhejiang Jinyuan Male 478 109
Headcount at the end of the year - Zhejiang Kingdom Female 236 109
Headcount at the end of the year - Zhejiang Kingdom Male 162 109
Number of employees employees 4087 98
Number of employees (Kingdom, Haiyan County, Zhejiang Province, PRC) employees 4087 18
Number of employees who have returned to work after maternity leave 11 11 7 11 11 4 4 102
Number of hirings - Ethiopia Kingdom Female 128 109
Number of hirings - Ethiopia Kingdom Male 138 109
Number of hirings - Heilongjiang Kingdom Female 90 109
Number of hirings - Heilongjiang Kingdom Male 81 109
Number of hirings - Jiangsu Jinyuan Female 65 109
Number of hirings - Jiangsu Jinyuan Male 88 109
Number of hirings - Office Female 5 109
Number of hirings - Office Male 2 109
Number of hirings - Total 985 109
Number of hirings - Zhejiang Jinyuan Female 64 109
Number of hirings - Zhejiang Jinyuan Male 88 109
Number of hirings - Zhejiang Kingdom Female 64 109
Number of hirings - Zhejiang Kingdom Male 40 109
Number of maternity leave applicants 12 13 8 11 13 6 5 102
Percentage of female staff % 63 98
Percentage of male staff % 37 98
Percentage of staff aged 30 or below % 23 98
Percentage of staff aged 31-50 % 42 98
Percentage of staff aged above 50 % 35 98
Ratio of annual total compensation of highest-paid individual to median annual total compensation for all employees (excluding highest-paid individual) times 4.5 98

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2015 2016 2017 2018 2019 2020 2021 2022 Report Pages
Average employee entry ratio % 4.95 109
Employee exit ratio % 17.88 109
Number of employees who should return to work after maternity leave 11 11 7 11 11 4 4 102
Number of exits - Ethiopia Kingdom Female 151 109
Number of exits - Ethiopia Kingdom Male 79 109
Number of exits - Heilongjiang Kingdom Female 53 109
Number of exits - Heilongjiang Kingdom Male 25 109
Number of exits - Jiangsu Jinyuan Female 61 109
Number of exits - Jiangsu Jinyuan Male 59 109
Number of exits - Office Female 6 109
Number of exits - Total 706 109
Number of exits - Zhejiang Jinyuan Female 103 109
Number of exits - Zhejiang Jinyuan Male 54 109
Number of exits - Zhejiang Kingdom Female 75 109
Number of exits - Zhejiang Kingdom Male 46 109
Ratio of percentage increase in annual total compensation of highest-paid individual to median percentage increase for all employees (excluding highest-paid individual) times 6.7 98
Return rate of employees who took maternity leave 100% 100% 100% 100% 100% 100% 100% 102
Staff Turnover - Entry % 20.8 16 29.4 41.99 30.93 25.91 43.62 24.95 110
Staff Turnover - Exit % 18.3 12.3 16 21.6 28.39 14.21 16.21 17.88 110

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 2022 Report Pages
Accidents inside the production bases - Jiangsu Jinyuan (Female) 1 110
Accidents inside the production bases - Jiangsu Jinyuan (Male) 1 110
Accidents inside the production bases - Total 14 110
Accidents inside the production bases - Zhejiang Jinyuan (Female) 3 110
Accidents inside the production bases - Zhejiang Jinyuan (Male) 4 110
Accidents inside the production bases - Zhejiang Kingdom (Female) 1 110
Accidents inside the production bases - Zhejiang Kingdom (Male) 4 110
Number of work related injury cases - Jiangsu Jinyuan cases 2 111
Number of work related injury cases - Overall cases 14 111
Number of work related injury cases - Zhejiang Jinda cases 5 111
Number of work related injury cases - Zhejiang Jinyuan cases 7 111
Number of work-related fatalities cases 1 110
Number of work-related fatality - Total 1 110
Number of work-related injuries cases 13 14 110
Work-related injury frequency (cases per 1 million working hours) cases/1 million working hours 2.11 1.93 110
Work-related injury frequency per million work hours - Heilongjiang Kingdom - 111
Work-related injury frequency per million work hours - Jiangsu Jinyuan times 1.02 111
Work-related injury frequency per million work hours - Overall times 1.93 111
Work-related injury frequency per million work hours - Zhejiang Jinda times 3.34 111
Work-related injury frequency per million work hours - Zhejiang Jinyuan times 3.16 111

Lost days due to work injury.

Indicator Unit 2022 Report Pages
Lost day rate (LDR) - Heilongjiang Kingdom 0.00% 111
Lost day rate (LDR) - Jiangsu Jinyuan 0.05% 111
Lost day rate (LDR) - Overall 0.13% 111
Lost day rate (LDR) - Zhejiang Jinda 0.20% 111
Lost day rate (LDR) - Zhejiang Jinyuan 0.24% 111
Lost days - Jiangsu Jinyuan days 120 111
Lost days - Overall days 1153 111
Lost days - Zhejiang Jinda days 368 111
Lost days - Zhejiang Jinyuan days 665 111

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Employees received training % (Management) 6% 108
Employees received training % (Non-management) 94% 108

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Average training hours of each staff (Ethiopia Kingdom, Female) hours 20 108
Average training hours of each staff (Ethiopia Kingdom, Male) hours 21 108
Average training hours of each staff (Heilongjiang Kingdom, Female) hours 15 108
Average training hours of each staff (Heilongjiang Kingdom, Male) hours 15 108
Average training hours of each staff (Jiangsu Jinyuan, Female) hours 18 108
Average training hours of each staff (Jiangsu Jinyuan, Male) hours 18 108
Average training hours of each staff (Management) hours 21 108
Average training hours of each staff (Non-management) hours 17 108
Average training hours of each staff (Other locations, Female) hours 12 108
Average training hours of each staff (Other locations, Male) hours 17 108
Average training hours of each staff (Total, Female) hours 17 108
Average training hours of each staff (Total, Male) hours 17 108
Average training hours of each staff (Zhejiang Jinyuan, Female) hours 17 108
Average training hours of each staff (Zhejiang Jinyuan, Male) hours 16 108
Average training hours of each staff (Zhejiang Kingdom, Female) hours 17 108
Average training hours of each staff (Zhejiang Kingdom, Male) hours 16 108
Number of employees who received training (Management) 243 108
Number of employees who received training (Non-management) 3844 108
Total training hours (Ethiopia Kingdom, Female) hours 18595 108
Total training hours (Ethiopia Kingdom, Male) hours 4250 108
Total training hours (Heilongjiang Kingdom, Female) hours 4457 108
Total training hours (Heilongjiang Kingdom, Male) hours 5525 108
Total training hours (Jiangsu Jinyuan, Female) hours 8236 108
Total training hours (Jiangsu Jinyuan, Male) hours 5608 108
Total training hours (Management) hours 5040 108
Total training hours (Non-management) hours 65681 108
Total training hours (Other locations, Female) hours 70 108
Total training hours (Other locations, Male) hours 125 108
Total training hours (Total, Female) hours 50721 108
Total training hours (Total, Male) hours 35167 108
Total training hours (Zhejiang Jinyuan, Female) hours 10320 108
Total training hours (Zhejiang Jinyuan, Male) hours 7568 108
Total training hours (Zhejiang Kingdom, Female) hours 4023 108
Total training hours (Zhejiang Kingdom, Male) hours 2536 108
Total work time - Heilongjiang Kingdom days 199956 111
Total work time - Jiangsu Jinyuan days 244531 111
Total work time - Overall days 908887 111
Total work time - Zhejiang Jinda days 187091 111
Total work time - Zhejiang Jinyuan days 277307 111
Training fee for management and key technical personnel RMB 286000 108

Number of suppliers by geographical region.

Indicator Unit 2022 Report Pages
Share of China’s pure linen yarn exports by value (Kingdom) percent over 40 18

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Inclusion of Heilongjiang Kingdom in 2022 ESG Report ✓ 8
Inclusion of Jiangsu Jinyuan in 2018 ESG Report ✓ 8
Inclusion of Jiangsu Jinyuan in 2019 ESG Report ✓ 8
Inclusion of Jiangsu Jinyuan in 2020 ESG Report ✓ 8
Inclusion of Jiangsu Jinyuan in 2021 ESG Report ✓ 8
Inclusion of Jiangsu Jinyuan in 2022 ESG Report ✓ 8
Inclusion of Zhejiang Jinyuan in 2018 ESG Report ✓ 8
Inclusion of Zhejiang Jinyuan in 2019 ESG Report ✓ 8
Inclusion of Zhejiang Jinyuan in 2020 ESG Report ✓ 8
Inclusion of Zhejiang Jinyuan in 2021 ESG Report ✓ 8
Inclusion of Zhejiang Jinyuan in 2022 ESG Report ✓ 8
Inclusion of Zhejiang Kingdom in 2018 ESG Report ✓ 8
Inclusion of Zhejiang Kingdom in 2019 ESG Report ✓ 8
Inclusion of Zhejiang Kingdom in 2020 ESG Report ✓ 8
Inclusion of Zhejiang Kingdom in 2021 ESG Report ✓ 8
Inclusion of Zhejiang Kingdom in 2022 ESG Report ✓ 8

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2022 Report Pages
Delivery - Amount reliability 4.62 57
Delivery - Timeliness 4.55 57
Product - Offerings 4.69 57
Product - Packaging 4.79 57
Product - Pricing 4.1 57

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2014 2015 2016 2017 2018 2019 2020 2021 2022 Report Pages
Delivery - Speed of invoicing 4.64 57
Handling of Complaints - Effectiveness 4.5 57
Handling of Complaints - Reaction time 4.6 57
Satisfaction Value (SV) of key customers 4.18 4.43 4.52 4.5 4.6 4.54 4.55 4.53 4.58 56
Services - After-sale services 4.74 57
Services - Order follow-up and communication 4.74 57
Services - Other services 4.6 57

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2019 Report Pages
Kingdom applied 12 patents in 2019 patents 12 25

Description of quality assurance process and recall procedures.

Indicator Unit 2022 Report Pages
Product - Quality 4.38 57

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Inclusion of Ethiopia Kingdom in 2018 ESG Report n/a 8
Inclusion of Ethiopia Kingdom in 2019 ESG Report n/a 8
Inclusion of Ethiopia Kingdom in 2020 ESG Report n/a 8
Inclusion of Ethiopia Kingdom in 2021 ESG Report n/a 8
Inclusion of Ethiopia Kingdom in 2022 ESG Report ✓ 8
Inclusion of Heilongjiang Kingdom in 2018 ESG Report ✗ 8
Inclusion of Heilongjiang Kingdom in 2019 ESG Report ✓ 8
Inclusion of Heilongjiang Kingdom in 2020 ESG Report ✓ 8
Inclusion of Heilongjiang Kingdom in 2021 ESG Report ✓ 8
Kingdom completed industrial hemp order with farmers Mu of land 100000 25
Overall Satisfaction Value (SV) of 42 major customers 4.58 57

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 Report Pages
Kingdom donated to support frontline of epidemic prevention RMB 2000000 25
Kingdom received thank you letter from MUJI for donating masks to MUJI during global shortage masks 10000 25

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020 2021 2022 2025
Direct GHG Emissions (Scope 1) tonnes 5955 8472 9561 8365 8152 8193
Indirect Energy Emissions (Scope 2) tonnes 95548 109945 125353 106789 120507 135874
Total GHG Emissions tonnes 101503 118417 134914 115153 128659 144067
Total GHG Emissions Intensity (By Product Weight) tonnes CO2e/tonne yarn 6.6 6.4 6.54 6.89 6.45 6.67 6.4

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022
Total Hazardous Waste tonnes 3293 2425 2744 4282

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022
Total Non-Hazardous Waste Intensity (By Unit Product) kg 160 145 137 216

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019 2020 2021 2022 2025
Natural Gas Consumption cubic meters 902959 2751799 3914568 4417766 3864953 3766793 3789013
Natural Gas Intensity (By Unit Product) cubic metres per tonne 424 439 425 463 362 353
Percentage of Renewable Energy Consumption % 4.1 3.7 3.6 4.3 3.8 3.6
Purchased Electricity kWh 95800000 98494243 118941540 137555406 114057276 131421765 147818306
Purchased Electricity Intensity (By Unit Product) kWh/tonne 6406 6425 6661 6828 6585 6811 6400
Purchased Steam tonnes 48528 45842 41443 43733 43418 43031 51296
Purchased Steam Intensity (By Unit Product) tonnes 5.2 4.3 4.3 5.2 4.5 6.5
Solar Energy kWh 4067780 4430102 4956767 4887467 5003557 5394517

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019 2020 2021 2022
Groundwater Withdrawal tonnes 1250579 1050367 850694 471925 391042 600006
Municipal Water Consumption tonnes 714634 1175855 1942081 2001435 2141474 2096906
Total Wastewater Discharge cubic meters 1743582 1939770 2285103 2091628 2095592 2424678
Water Consumption tonnes 1732000 1965213 2226222 2792775 2473360 2532516 2696912

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Employees Aged 30-50 employees 4087
Number of Employees Aged Above 50 employees 931
Number of Employees Aged Below 30 employees 1442
Number of Female Employees employees 3061
Number of Male Employees employees 2026
Number of New Employees employees 985
Number of New Employees (Female) employees 548
Number of New Employees (Male) employees 437
Number of Total Employees employees 4087
Percentage of Employees Aged 30-50 % 42
Percentage of Employees Aged Above 50 % 35
Percentage of Employees Aged Below 30 % 23
Percentage of Female Employees % 63
Percentage of Male Employees % 37

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2015 2016 2017 2018 2019 2020 2021 2022
Turnover Rate of Total Employees % 18.3 12.3 16 21.6 28.39 14.21 16.21 17.88

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022
Number of Fatalities as a Result of Work-related Injuries cases 1
Number of Work-related Fatalities cases 1

Lost days due to work injury.

Standard Indicator Unit 2022
Lost Days Due to Work-related Injuries days 1153

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Trained General Employees % 94
Percentage of Trained Senior Management % 6

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Female) hours 17
Average Training Hours (General Staff) hours 17
Average Training Hours (Male) hours 17
Average Training Hours per Employee hours 17
Total Training Hours hours 85888

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020 2021 2022
Number of Suppliers Participating in ESG Training suppliers 3 3 3 3 4

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022
Satisfaction Rate of Customer Complaint Handling 4.5

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2019
Number of Patents Applied patents 12
Number of Patents Held patents

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020
Total In-kind Donations masks 10000
Total Public Welfare Donations RMB 2000000