2022 Environmental, Social and Governance Report

Company: BJ ENT URBAN (3718)
Year: 2022
Published: 2023-04-27
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Carbon monoxide emissions from hazardous waste treatment business kg 4440 67
Hydrogen chloride emissions from hazardous waste treatment business kg 929 67
Nitrogen oxide emissions from environmental hygiene services kg 352780.71 67
Nitrogen oxide emissions from hazardous waste treatment business kg 24930 67
Nitrogen oxide emissions from waste electrical and electronic equipment treatment business kg 10.96 67
Particulate matter emissions from hazardous waste treatment business kg 287 67
Particulate matter emissions from waste electrical and electronic equipment treatment business kg 2630 67
Percentage of sewage containing heavy metals with zero discharge at Zhejiang Xianju Hazardous Project % 100 111
Sulfur dioxide emissions from waste electrical and electronic equipment treatment business kg 0.11 67

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Direct GHG Emissions (scope 1) - Environmental hygiene services tons 65793.92 66
Direct GHG Emissions (scope 1) - Hazardous waste treatment business tons 3597.88 66
Direct GHG Emissions (scope 1) - Headquarters office building tons 3.83 66
Direct GHG Emissions (scope 1) - Waste electrical and electronic equipment treatment business tons 179.25 66
GHG Emissions (scope 1&2) - Environmental hygiene services tons 80229.79 66
GHG Emissions (scope 1&2) - Hazardous waste treatment business tons 25466.8 66
GHG Emissions (scope 1&2) - Headquarters office building tons 231.58 66
GHG Emissions (scope 1&2) - Waste electrical and electronic equipment treatment business tons 1310.8 66
GHG emissions per unit of operating revenue tons/HK$10000 0.22 66
Greenhouse gas emissions per unit of operating income, year-on-year change % -4.2 113
Indirect GHG Emissions (scope 2) - Environmental hygiene services tons 14435.87 66
Indirect GHG Emissions (scope 2) - Hazardous waste treatment business tons 21868.92 66
Indirect GHG Emissions (scope 2) - Headquarters office building tons 227.75 66
Indirect GHG Emissions (scope 2) - Waste electrical and electronic equipment treatment business tons 1131.55 66
Purchased electricity (Waste electrical and electronic equipment treatment business) MWh 1801.37 69
Purchased electricity - Environmental hygiene services tons 14435.87 66
Purchased electricity - Hazardous waste treatment business tons 21868.92 66
Purchased electricity - Headquarters office building tons 227.75 66
Sulfur dioxide emissions from environmental hygiene services kg 352.95 67
Sulfur dioxide emissions from hazardous waste treatment business kg 475 67
Total GHG emissions tons 107238.97 66

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Hazardous waste (Hazardous waste treatment business) tons 23962.45 68
Hazardous waste per unit of operating revenue tons/HK$10000 0.06 13, 68
Non-hazardous waste (Hazardous waste treatment business) tons 62.3 68
Number of revenue-generating waste electrical and electronic equipment treatment projects 2 10
Operating income of hazardous waste treatment segment HK$ million 612 8
Sewage from hazardous waste treatment business tons 75976.91 67
Total designed treatment capacity of waste electrical and electronic equipment treatment projects million units per annum 2.15 10
Total hazardous waste tons 27458.62 68
Total treatment capacity of hazardous waste treatment segment thousand tons 234.5 8
Yichang Branch design treatment capacity tons/year 20000 61
Yichang resource utilization project designed treatment capacity tons/year 20000 61

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Jumbo bags recycled by Shaanxi Branch through screen glass packaging improvement per 100000 CRT televisions disassembled ton bags 1200 58
Jumbo bags reused by improving packaging methods and recycling ton bags 11220 58
Jumbo bags saved by Shaanxi Branch through screen glass packaging improvement per 100000 CRT televisions disassembled ton bags 1500 58
Jumbo bags saved by improving packaging methods and recycling ton bags 6900 58
Non-hazardous waste (Environmental hygiene services) tons 22270.28 68
Non-hazardous waste (Headquarters office building) tons 41.04 68
Non-hazardous waste (Waste electrical and electronic equipment treatment business) tons 2341.58 68
Non-hazardous waste per unit of operating revenue tons/HK$10000 0.05 68
Total non-hazardous waste tons 24715.2 68
Total processing capacity of the Group's recycling projects tons/year 270000 61

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023–2025 Report Pages
Air pollution emission target for volatile organic gas reduction at Yichang Branch tons per year 15 53

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023-2025 Report Pages
100% recycling and zero discharge of sewage containing heavy metals in at least one of the three new harmless disposal projects of hazardous waste 100% recycling and zero discharge 54
Bags saved per 100000 waste air conditioners tons bags 2000 58
Bags saved per 100000 waste refrigerators ton bags 1500 58
Hazardous waste (Waste electrical and electronic equipment treatment business) tons 3496.17 68
Number of hazardous waste treatment business customers recorded customers 4800 24
Number of hazardous waste treatment projects in operation 9 10
Number of hazardous waste treatment projects under construction 3 10
Yichang Branch hazardous waste recycling rate target 100% 61
Yichang resource utilization project etching solution wastewater treatment capacity tons/year 5000 61
Yichang resource utilization project organosilicon hydrolysis slag treatment capacity tons/year 15000 61
Zero discharge and 100 percent reuse of sewage containing heavy metals at Zhejiang Xianju Hazardous Project zero discharge and 100 percent reuse 54

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Actual consumption of natural gas per ton of products cubic meters per ton 3.44 58
Chongqing Branch design treatment capacity tons/year 50000 61
Diesel - Environmental hygiene services tons 54256.18 66
Diesel - Hazardous waste treatment business tons 496.74 66
Diesel - Waste electrical and electronic equipment treatment business tons 162.32 66
Diesel consumption (Environmental hygiene services) MWh 200706.95 69
Diesel consumption (Hazardous waste treatment business) MWh 1856.05 69
Diesel consumption (Waste electrical and electronic equipment treatment business) MWh 606.49 69
Direct energy consumption (Environmental hygiene services) MWh 246918.91 69
Direct energy consumption (Hazardous waste treatment business) MWh 17118.89 69
Direct energy consumption (Headquarters office building) MWh 18.95 70
Direct energy consumption (Waste electrical and electronic equipment treatment business) MWh 672.63 69
Electric bicycle charging carports built in Yanshan area of Beijing carports 105 107
Energy consumption per unit of operating revenue (Total) MWh/HK$10000 0.66 70
Gasoline - Environmental hygiene services tons 10190.01 66
Gasoline - Hazardous waste treatment business tons 75.52 66
Gasoline - Waste electrical and electronic equipment treatment business tons 16.93 66
Gasoline consumption (Environmental hygiene services) MWh 39912.81 69
Gasoline consumption (Hazardous waste treatment business) MWh 295.08 69
Gasoline consumption (Waste electrical and electronic equipment treatment business) MWh 66.14 69
Indirect energy consumption (Environmental hygiene services) MWh 25279.39 69
Indirect energy consumption (Hazardous waste treatment business) MWh 33403.47 69
Indirect energy consumption (Headquarters office building) MWh 319.92 70
Indirect energy consumption (Waste electrical and electronic equipment treatment business) MWh 1801.37 69
Natural gas consumption (Environmental hygiene services) MWh 6299.15 69
Natural gas consumption (Hazardous waste treatment business) MWh 14967.76 69
Natural gas consumption (Headquarters office building) MWh 18.95 70
Nature gas - Environmental hygiene services tons 1347.73 66
Nature gas - Hazardous waste treatment business tons 3025.62 66
Nature gas - Headquarters office building tons 3.83 66
Ningxia Ruiyuan Branch design treatment capacity tons/year 200000 61
Percentage of new energy sanitation vehicles in total sanitation vehicle purchases % 46.4 111
Purchased electricity (Environmental hygiene services) MWh 25279.39 69
Purchased electricity (Hazardous waste treatment business) MWh 33403.47 69
Purchased electricity - Waste electrical and electronic equipment treatment business tons 1131.55 66
Purchased electricity consumption (Headquarters office building) MWh 319.92 70
Stock of new energy sanitation vehicles as a percentage of all sanitation vehicles % 12.7 57
Street lighting systems maintained in the community sets 786 107
Total energy consumption (Environmental hygiene services) MWh 272198.3 69
Total energy consumption (Hazardous waste treatment business) MWh 50522.36 69
Total energy consumption (Headquarters office building) MWh 338.87 70
Total energy consumption (Total) MWh 325533.55 70
Total energy consumption (Waste electrical and electronic equipment treatment business) MWh 2474 69
Total purchase amount of new energy sanitation vehicles as a percentage of total sanitation vehicle procurement % 46.4 57

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Fresh water consumption (Environmental hygiene services) tons 10369704.5 69
Fresh water consumption (Hazardous waste treatment business) tons 107370.4 69
Fresh water consumption (Headquarters office building) tons 2779 70
Fresh water consumption (Waste electrical and electronic equipment treatment business) tons 6093 69
Reclaimed water consumption (Environmental hygiene services) tons 1819303.39 69
Reclaimed water consumption (Hazardous waste treatment business) tons 95642 69
Reclaimed water consumption (Headquarters office building) tons 1508 70
Total water consumption (Total) tons 12402400.29 70
Water consumption (Environmental hygiene services) tons 12189007.89 69
Water consumption (Hazardous waste treatment business) tons 203012.4 69
Water consumption (Headquarters office building) tons 4287 70
Water consumption (Waste electrical and electronic equipment treatment business) tons 6093 69
Water consumption per unit of operating revenue (Total) tons/HK$10000 25.08 70

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Electricity saved per year due to integration of gas-fired fans and value compatibility kWh 92000 58
External power purchases reduced by Shandong Pingfu Project kWh 3480000 58
Repair requests fulfilled for public lighting such as corridor lights requests 5749 25
Steam reused by Yichang Branch's incineration device tons 4300 58

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 Report Pages
100% reuse of production wastewater and zero discharge in at least one new operation project 100% reuse and zero discharge 54
Water leakage repair for residential houses residential houses 3114 107

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022 Report Pages
Cleaning area of urban service projects million square meters 242 8
Integration of all new projects in the environmental hygiene business field into the Group's smart sanitation system Completed 33
Number of cleaning trucks dispatched during heavy rain in Dingxing County trucks 5 49
Overhaul waterproof project for buildings in Yanshan area buildings 93 107
Repairs for sewer lines repairs 2107 25
Total area covered by service projects million square meters 242 10
Total person-times of training in environmental hygiene business person-times 1900 79

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 Report Pages
Number of employees - Administrative personnel and managers person 1574 88
Number of employees - Central China person 4344 88
Number of employees - East China person 6462 88
Number of employees - Employees aged 30 and below person 1399 88
Number of employees - Employees aged 31-50 (inclusive) person 13969 88
Number of employees - Employees aged over 50 person 35999 88
Number of employees - Female employees person 25169 88
Number of employees - First-line production workers person 49430 88
Number of employees - Full-time employees person 51367 88
Number of employees - Male employees person 26198 88
Number of employees - North China person 12893 88
Number of employees - Northeast China person 2224 88
Number of employees - Northwest China person 5850 88
Number of employees - Sales and marketing personnel person 154 88
Number of employees - South China person 12526 88
Number of employees - Southwest China person 7068 88
Number of employees - Technical personnel person 209 88
Percentage of workforce that is female % 49 111

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Employee turnover person 4662 89
Employee turnover rate % 9.07 89
Employee turnover rate by age group: Employees aged 30 and below % 31.3 89
Employee turnover rate by age group: Employees aged 31-50 (inclusive) % 6.87 89
Employee turnover rate by age group: Employees aged over 50 % 9.64 89
Employee turnover rate by gender: Female employees % 8.55 89
Employee turnover rate by gender: Male employees % 9.58 89
Employee turnover rate by geographical region: Central China % 9.37 89
Employee turnover rate by geographical region: East China % 6.8 89
Employee turnover rate by geographical region: North China % 4.6 89
Employee turnover rate by geographical region: Northeast China % 6.88 89
Employee turnover rate by geographical region: Northwest China % 7.92 89
Employee turnover rate by geographical region: South China % 15.34 89
Employee turnover rate by geographical region: Southwest China % 9.6 89

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Number of work-related fatalities people, person 2 1 2 78
Rate of work-related fatalities ‰ 0.05 0.02 0.039 78

Lost days due to work injury.

Indicator Unit 2022 Report Pages
Total lost days due to work injury days 5043 78

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Facility inspections organized to eliminate potential safety hazards inspections 10000 107
Lightning protection detection inspections of grounding points grounding points 4284 107
Number of HSE inspection reports issued reports 26 45
Number of hidden dangers in HSE system supervised and corrected 125 45
Number of management issues proposed (HSE) issues 99 45
Number of management requirements listed (HSE) requirements 117 45
Number of managers and front-line employees attending safety month's launching ceremony people 20000 79
Number of people dispatched for heavy snow clearing work persons 800 49
Number of people taking the safety oath during safety production month people 49000 79
Number of potential hazards revealed (HSE) hazards 170 45
Number of project companies supervised and inspected for HSE system companies 78 45
Number of safety and environmental cases in online knowledge base cases >100 81
Number of safety banners displayed during safety production month banners 8000 79
Number of safety commitment letters signed during safety production month letters 30000 79
Regular inspections of elevators in Zhongyan Property jurisdiction elevators 352 107
Repairs for unit security doors repairs 1393 25

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Medium and overhaul work on elevators elevators 55 107
Number of 'micro-sharing' safety and environment courses courses 27 79
Number of administrative personnel and managers covered in trainings person 1574 94
Number of female employees covered in trainings person 25169 94
Number of first-line production workers covered in trainings person 49430 94
Number of investment and marketing personnel covered in trainings person 154 94
Number of male employees covered in trainings person 26198 94
Number of management training projects organized and carried out more than 5 90
Number of management training sessions sessions more than 30 90
Number of talents assigned for crucial roles after management training talents more than 20 90
Number of trainees enrolled in management training trainees more than 200 90
Proportion of administrative personnel and managers covered in trainings % 100 94
Proportion of female employees covered in trainings % 100 94
Proportion of first-line production workers covered in trainings % 100 94
Proportion of investment and marketing personnel covered in trainings % 100 94
Proportion of male employees covered in trainings % 100 94
Proportion of technical personnel covered in trainings % 100 94
Total number of employees covered in trainings person 51367 94
Total number of training participants participants 18500 81

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Average training hours among employees hours/person 48 95
Average training hours of administrative personnel and managers hours/person 15 95
Average training hours of female employees hours/person 48 95
Average training hours of first-line production workers hours/person 49 95
Average training hours of investment and marketing personnel hours/person 30 95
Average training hours of male employees hours/person 48 95
Average training hours of technical personnel hours/person 30 95
Number of special training courses completed in environmental hygiene business courses 27 79
Number of technical personnel covered in trainings person 209 94
Total training hours of administrative personnel and managers hours 24123 95
Total training hours of female employees hours 1207150 95
Total training hours of first-line production workers hours 2431118 95
Total training hours of investment and marketing personnel hours 4654 95
Total training hours of male employees hours 1258977 95
Total training hours of technical personnel hours 6232 95

Number of suppliers by geographical region.

Indicator Unit 2022 Report Pages
Amount of snow melting agent used for heavy snow clearing work tons 30 49
Number of qualification certificates (Pest Control (Treatment) Service Enterprise Qualification Certificate, Household Garbage Sorting Service Certification Certificate, etc.) qualification certificates 10 11
Number of suppliers in Central China 48 40
Number of suppliers in East China 69 40
Number of suppliers in North China 55 40
Number of suppliers in Northeast China 6 40
Number of suppliers in Northwest China 20 40
Number of suppliers in South China 15 40
Number of system certifications (Enterprise Standardization Management System, Safety Risk Management System, Environmental Service Certification, Information Security Management System, Energy Management System) certifications 5 11
Total number of suppliers 213 40

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Number of service projects operated and managed 152 10
Number of suppliers participating in annual supplier evaluation suppliers 213 39

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 Report Pages
Distribution rate of Property Manager Convenience Contact Cards 100% 25
Number of customer service hotline work orders received in Zhongyan Property work orders 61 24
Number of other trucks dispatched during heavy rain in Dingxing County trucks 7 49
Number of projects with perfect performance in customer evaluation (environmental hygiene business sector) projects, projects (January) 54 24
Number of vehicles dispatched for heavy snow clearing work vehicles 80 49
Property Manager Convenience Contact Cards distributed to households households 43000 25
Valid complaints resolution rate in Zhongyan Property 100% 24
Valid complaints response rate in Zhongyan Property 100% 24
Valid complaints satisfaction rate in Zhongyan Property 100% 24

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2022 Report Pages
Number of software copyrights (Environmental Hygiene Machinery Operation Management System V1.0, Environmental Hygiene Worker Scheduling Service Management Platform V1.0, etc.) software copyrights 10 11

Description of quality assurance process and recall procedures.

Indicator Unit 2022 Report Pages
Total repair requests fulfilled requests 30575 25

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 Report Pages
Number of city-level honors received 4 8
Number of county-level honors received more than 10 8
Number of urban service projects operated 152 8

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 Report Pages
Charitable and other donations amount HKD 562000 110
Number of sanitation workers dispatched during heavy rain in Dingxing County persons 400 49
Number of water sanitation trucks dispatched during heavy rain in Dingxing County trucks 6 49
Personnel dispatched for Kunming City Xishan District forest fire emergency support persons 53 110

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
Airborne Particulate Matter (PM) Emissions kg 2917
NOₓ Emissions kg 377721.67
SOₓ Emissions kg 0.11

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Direct GHG Emissions (Scope 1) tons 69774.88
GHG Emissions from Purchased Electricity tons 37664.09
Indirect Energy Emissions (Scope 2) tons 37664.09
Total GHG Emissions tons 107238.97
Total GHG Emissions Intensity (By Revenue) tons/HK$10000 0.22

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Total Hazardous Waste tons 27458.62
Total Hazardous Waste Intensity (By Revenue) tons/HK$10000 0.06

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Non-Hazardous Waste (Electronic Waste) tons 2341.58
Non-Hazardous Waste (Office Waste) tons 41.04
Non-Hazardous Waste Disposed tons 24715.2
Total Non-Hazardous Waste Intensity (By Revenue) tons/HK$10000 0.05

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023-2025
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Diesel Fuel Consumption MWh 203169.49
Energy Consumption Intensity (By Revenue) MWh/HK$10000 0.66
Gasoline Consumption MWh 40274.03
Natural Gas Consumption MWh 21305.86
Purchased Electricity MWh 59002.78
Total Direct Energy Consumption MWh 264729.38
Total Energy Consumption MWh 325533.55
Total Indirect Energy Consumption MWh 60804.15

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Recycled Water Percentage % 15.45
Recycled Water Usage tons 1916453.39
Total Water Withdrawal tons 12402400.29
Water Consumption tons 12402400.29
Water Consumption Intensity (By Revenue) tons/HK$10000 25.08
Water Consumption in Office tons 4287
Water Consumption in Production and Operation tons 12398113.29

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Electricity Usage Reduction Compared to Last Year kWh 3480000
Steam Usage Reduction Compared to Last Year tons 4300

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Water Consumption Reduction Compared to Last Year m³/day

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Employees Aged 30-50 person 13969
Number of Employees Aged Above 50 person 35999
Number of Employees Aged Below 30 person 1399
Number of Employees in Central China person 4344
Number of Employees in East China person 6462
Number of Employees in North China person 12893
Number of Employees in Northeast China person 2224
Number of Employees in Northwest China person 5850
Number of Employees in South China person 12526
Number of Employees in Southwest China person 7068
Number of Female Employees person 25169
Number of Full-time Employees person 51367
Number of Male Employees person 26198
Number of Total Employees person 51367
Percentage of Employees Aged 30-50 % 27.2
Percentage of Employees Aged Above 50 % 70.08
Percentage of Employees Aged Below 30 % 2.72
Percentage of Employees in Central China % 8.46
Percentage of Employees in East China % 12.59
Percentage of Employees in North China % 25.11
Percentage of Employees in Northeast China % 4.33
Percentage of Employees in Northwest China % 11.39
Percentage of Employees in South China % 24.39
Percentage of Employees in Southwest China % 13.76
Percentage of Female Employees % 49
Percentage of Full-time Employees % 100
Percentage of Male Employees % 51

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees Aged 30-50 % 6.87
Turnover Rate of Employees Aged Above 50 % 9.64
Turnover Rate of Employees Aged Below 30 % 31.3
Turnover Rate of Employees in Central China % 9.37
Turnover Rate of Employees in East China % 6.8
Turnover Rate of Employees in North China % 4.6
Turnover Rate of Employees in Northeast China % 6.88
Turnover Rate of Employees in Northwest China % 7.92
Turnover Rate of Employees in South China % 15.34
Turnover Rate of Employees in Southwest China % 9.6
Turnover Rate of Female Employees % 8.55
Turnover Rate of Male Employees % 9.58
Turnover Rate of Total Employees % 9.07

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020 2021 2022
Number of Work-related Fatalities person 2 1 2
Work-related Fatalities Rate ‰ 0.05 0.02 0.039

Lost days due to work injury.

Standard Indicator Unit 2022
Lost Days Due to Work-related Injuries days 5043

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022
Number of People Receiving Training on Work Safety people 20000

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 100
Percentage of Trained Administrative Employees % 100
Percentage of Trained Female Employees % 100
Percentage of Trained Male Employees % 100
Percentage of Trained Production Employees % 100
Percentage of Trained Technical Employees % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Administrative Employees) hours/person 15
Average Training Hours (Female) hours/person 48
Average Training Hours (Male) hours/person 48
Average Training Hours (Marketing & Customer Service) hours/person 30
Average Training Hours (Production Employees) hours/person 49
Average Training Hours (Technical Employees) hours/person 30
Average Training Hours per Employee hours/person 48
Total Training Hours hours 1207150

Number of suppliers by geographical region.

Standard Indicator Unit 2022
Number of Suppliers in Central China 48
Number of Suppliers in East China 69
Number of Suppliers in North China 55
Number of Suppliers in Northeast China 6
Number of Suppliers in Northwest China 20
Number of Suppliers in South China 15
Number of Total Suppliers 213

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022
Complaints Handling Rate % 100
Satisfaction Rate of Customer Complaint Handling % 100

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2022
Number of Intellectual Property Rights Obtained by the Company items 10

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022
Total Public Welfare Donations HKD 562000
Total Social Investment HKD 562000