ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 588.93 | 59 |
| Intensity (tons of carbon dioxide equivalent/operating income of CNY000'000) | tons of carbon dioxide equivalent/operating income of CNY000'000 | 0.04 | 59 |
| Scope 1: Direct emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 42.36 | 59 |
| Scope 2: Indirect emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 546.57 | 59 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | MWh | 1172.04 | 59 |
| Electricity consumption | MWh | 940.74 | 59 |
| Energy consumption intensity (MWh/revenue of RMB million) | MWh/revenue of RMB million | 0.079 | 59 |
| Gasoline consumption | liters | 19319.4 | 59 |
| Square metres under management | million square metres | 384 | 9 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total water consumption | m³ | 45990 | 58 |
| Water consumption intensity (m³ per operating income of CNY000'000) | 3.1 | 58 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Energy management system certification (GB/T23331-2009/ISO50001:2018) | Certified | 9 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Environmental management system certification (GB/T24001-2016/ISO14001:2004) | Certified | 9 | |
| Special environmental quality improvement activities | activities | 3435 | 9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee headcount, Mainland China | headcount | 37084 | 43851 | 47 |
| Employee headcount, Overseas | headcount | 555 | 644 | 47 |
| Employee headcount, age 18-30 | headcount | 16087 | 17252 | 47 |
| Employee headcount, age 31-45 | headcount | 16055 | 20356 | 47 |
| Employee headcount, age 46-60 | headcount | 4861 | 6799 | 47 |
| Employee headcount, age 61 or above | headcount | 54 | 88 | 47 |
| Employee headcount, female | headcount | 19627 | 22641 | 47 |
| Employee headcount, general staff | headcount | 39933 | 47 | |
| Employee headcount, junior management | headcount | 3893 | 47 | |
| Employee headcount, male | headcount | 18012 | 21854 | 47 |
| Employee headcount, middle management | headcount | 545 | 47 | |
| Employee headcount, senior management | headcount | 124 | 47 | |
| Number of employees | employees | 44495 | 9 | |
| Percentage of female employees | 50.9% | 9 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate, Mainland China | % | 33.43 | 47 |
| Employee turnover rate, Overseas | % | 0.03 | 47 |
| Employee turnover rate, age 18-30 | % | 44.15 | 47 |
| Employee turnover rate, age 31-45 | % | 25.56 | 47 |
| Employee turnover rate, age 46-60 | % | 19.61 | 47 |
| Employee turnover rate, female | % | 35.54 | 47 |
| Employee turnover rate, male | % | 31.97 | 47 |
| Operating income | million RMB | 14856 | 9 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of working days lost due to work-related injuries (Group) | working days | 514 | 51 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of brave deeds performed by employees (including saving people, putting out fires, etc.) | deeds | 140 | 51 |
| Number of emergency drills | drills | 9429 | 9 |
| Number of emergency drills of all types | drills | 9429 | 51 |
| Number of fire drills | drills | 5277 | 51 |
| Number of public hygiene drills | drills | 1782 | 51 |
| Occupational health and safety management system certification (GB/T45001-2020/ISO45001:2018) | Certified | 9 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee satisfaction rate | percent | 99.05 | 48 |
| Increase in project managers receiving relevant certifications from previous year | % | 14.2% | 55 |
| Number of attendees at 2-month spring-time training (gate post management and vehicle navigating) | attendees | 41364 | 51 |
| Number of attendees at backbone security staff training sessions | attendees | 2845 | 51 |
| Number of backbone security staff training sessions | sessions | 75 | 51 |
| Number of people certified by Professional Skill Workshop | people | 150 | 51 |
| Number of project managers who received relevant certifications from Sailing Program | 1125 | 55 | |
| Number of sessions of Sailing Program for project managers | sessions | 35 | 55 |
| Proportion of trained employees - Female | 100% | 54 | |
| Proportion of trained employees - General staff | 100% | 54 | |
| Proportion of trained employees - Male | 100% | 54 | |
| Proportion of trained employees - Middle management | 100% | 54 | |
| Proportion of trained employees - Senior management | 100% | 54 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average length of training for employees | hours | 61.8 | 9 |
| Average training hours - Female | hours | 45.13 | 54 |
| Average training hours - General staff | hours | 77 | 54 |
| Average training hours - Male | hours | 79.1 | 54 |
| Average training hours - Middle management | hours | 130.76 | 54 |
| Average training hours - Senior management | hours | 51.94 | 54 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Operation coverage - cities | cities | 215 | 9 |
| Operation coverage - provinces | provinces | 30 | 9 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of projects completed inspection to identify and address deficiencies | projects | 146 | 27 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Customer complaint satisfaction rate | % | 96 | 34 |
| Increase in comprehensive satisfaction score in Hangzhou project | points | 2.2 | 35 |
| Number of customer complaints received | 47730 | 34 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Warning card removal rate for quality issues in projects | % | 94.2 | 33 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of projects subject to internal control inspections | projects | 1811 | 27 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of anti-corruption suggestions generated | suggestions | 3315 | 27 |
| Number of employees participating in 'Courses on Internal Control' at 4 companies in Hangzhou, Beijing, Hunan and Anhui | employees | 500 | 27 |
| Number of security drills | drills | 2370 | 51 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of anti-corruption movie reviews generated | movie reviews | 392 | 27 |
| Number of employees participating in anti-corruption training materials 'Adhering to the Professional Bottom Line and Building a Prosperous Greentown' | employees | 2214 | 27 |
| Number of personnel participating in Learning Anti-corruption Regulations activities (including some suppliers' employees) | persons | 61233 | 27 |
| Number of personnel participating in anti-corruption activities (including some suppliers' employees) | persons | 61233 | 27 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of Group projects awarded the title of municipal excellence | 30 | 34 | |
| Number of Group projects awarded the title of provincial excellence | 6 | 34 | |
| Number of activities held for Wooden Lotus Project (Safety for Children) | 995 | 33 | |
| Number of cities with Happiness Land Model implementation | cities | 196 | 8 |
| Number of family escape maps drawn in Wooden Lotus Project | 9033 | 33 | |
| Number of honorary awards received from provincial and municipal government departments | awards | 295 | 51 |
| Number of property owners' children participating in Wooden Lotus Project | 19313 | 33 | |
| Number of provinces with Happiness Land Model implementation | provinces | 30 | 8 |
| Number of residential communities with Happiness Land Model implementation | residential communities | 1200 | 8 |
| Projects under 'Happiness Land' co-governance model | projects | 1277 | 9 |
| Ranking in industry in 2022 survey of comprehensive satisfaction | Ranking first | 9 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Managed projects | projects | 2630 | 9 |
| Number of letters of praise received | letters | 116 | 51 |
| Number of thank you banners received | banners | 316 | 51 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide equivalent | 42.36 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide equivalent | 546.57 |
| Total GHG Emissions | tons of carbon dioxide equivalent | 588.93 |
| Total GHG Emissions Intensity (By Revenue) | tons of carbon dioxide equivalent/operating income of CNY000'000 | 0.04 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/revenue of RMB million | 0.079 |
| Gasoline Consumption | liters | 19319.4 |
| Purchased Electricity | MWh | 940.74 |
| Total Energy Consumption | MWh | 1172.04 |
| Total Indirect Energy Consumption | MWh | 940.74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | m³ | 45990 |
| Water Consumption Intensity (By Revenue) | m³ per operating income of CNY000'000 | 3.1 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Employees Aged 30-50 | headcount | 16055 | 20356 |
| Number of Employees Aged Above 50 | headcount | 4915 | 6887 |
| Number of Employees Aged Below 30 | headcount | 16087 | 17252 |
| Number of Employees in Mainland China | headcount | 37084 | 43851 |
| Number of Employees in Overseas | headcount | 555 | 644 |
| Number of Female Employees | headcount | 19627 | 22641 |
| Number of General Employees | headcount | 39933 | |
| Number of Junior Management Employees | headcount | 3893 | |
| Number of Male Employees | headcount | 18012 | 21854 |
| Number of Middle Management Employees | headcount | 545 | |
| Number of Senior Management Employees | headcount | 124 | |
| Number of Total Employees | employees | 37639 | 44495 |
| Percentage of Female Employees | percent | 50.9 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees in Mainland China | % | 33.43 |
| Turnover Rate of Employees in Overseas | % | 0.03 |
| Turnover Rate of Female Employees | % | 35.54 |
| Turnover Rate of Male Employees | % | 31.97 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | working days | 514 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Production Safety Emergency Drills | drills | 9429 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 45.13 |
| Average Training Hours (General Staff) | hours | 77 |
| Average Training Hours (Male) | hours | 79.1 |
| Average Training Hours (Middle Management) | hours | 130.76 |
| Average Training Hours (Senior Management) | hours | 51.94 |
| Average Training Hours per Employee | hours | 61.8 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Total Suppliers | 4936 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | % | 96 |
| Total Number of Customer Complaints | 47730 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Attendance for Anti-corruption Training | person-times | 61233 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | employees | 2214 |