2022 Corporate Social Responsibility Report

Year: 2022
Published: 2023-04-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Environmental pollution liability insurance amount provided by China Continent Insurance billion RMB 2.4 37
Reduce the emission of nitrogen oxide tons 870000 43
Reduce the emission of sulfur dioxide tons 1000000 43

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
CO2 equivalent emissions per RMB10000 of revenue kg 3.2 35
Direct greenhouse gas emissions (Scope 1) tons of CO2 equivalent 7809.12 35
Indirect greenhouse gas emissions (Scope 2) tons of CO2 equivalent 45998.56 35
Reduce the emission of carbon dioxide million tons 310 43
Total greenhouse gas emissions tons of CO2 equivalent 53807.68 35

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Discarded computer (unit: set) set / / 4013 36
Dry battery (unit: piece) piece / / 7579 36

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Annual office paper consumption reduction at China Continent Insurance Guizhou Branch nearly one-third 34
Kitchen garbage (unit: ton) ton 1760 968.33 652.4 36
Office rubbish (unit: ton) ton 295.17 2160.53 1990.52 36
Waste ink box (unit: piece) piece 16792 15270 12450 36
Waste toner cartridges (unit: piece) piece 21574 19625 16037 36
Waste tube (unit: piece) piece 9203 18627 20298 36

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Risk protection capacity of Forest and Grass Carbon Sequestration Insurance million RMB 24.41 42
Risk protection for aquaculture insurance RMB billion 2.394 41
Risk protection for forest trees insurance RMB billion 2.412 41
Risk protection for high-standard farmland insurance in Hubei million RMB 300 42
Risk protection for planting insurance RMB billion 14.846 41

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Number of pollution cleaning agreements signed by Huatai Insurance Agency agreements 1534 37

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2025 Report Pages
Annual comprehensive energy consumption tons of standard coal 12279.06 35
Covered area under IDI platform million square meters 173 62
Electricity consumption (unit: kWh) kWh 35876753.52 51537051.71 46488311 36
Equivalently reduce the use of standard coal million tons 118 43
Gas consumption (unit: m³) m³ 388942 688837 145923 36
Gasoline consumption (unit: L) L 4851935.2 4640283.15 3449228.92 36
Number of subway, light rail, railway and other green transport projects under construction insured by China Continent Insurance projects 85 39
Purchased heat (unit: GJ) GJ 17645.59 95981.76 78899.52 36
Target reduction in comprehensive energy consumption per capita (compared to 2021) percent -4 26

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2025 Report Pages
China Re water consumption decrease compared to 2021 tons 741 32
Target reduction in water consumption per capita (compared to 2021) percent -4 26
Water consumption (unit: ton) ton 399555.15 673773 513095.16 36
Water consumption per RMB10000 of revenue kg 30.55 35

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
China Re office power consumption decrease compared to the same period last year kWh 100000 32
Coal per heating season saved by nuclear heating projects in Haiyang, Shandong, Wangfangdian in Liaoning and Haiyan in Zhejiang tons 210000 43
Data center electricity consumption reduction from normalization of 5 annual servers kWh 200000 34
Electricity saved by timing switch of electric lights, air conditioners, and other equipment at China Continent Insurance Guizhou Branch kWh 30000 34
Electricity saved by turning off unnecessary air conditioning, lighting, and other equipment in data center kWh 100000 34
Sheets of paper saved by the 'eWork' platform sheets of paper 51000 34
Sheets of paper saved by using the online office OA system sheets of paper 41000 34

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 2021 2022 Report Pages
Office paper consumption (unit: kg) kg 10148.35 411572.85 336279.03 36

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 Report Pages
Area of forest trees covered by insurance mu 54602200 41
Area of high-standard farmland insured in Hubei mu 20000 42
Area of mangrove forest protected in Fuding Mangrove Reserve mu 3750 42
Area of sub-crops covered by planting insurance mu 50729400 41
Coverage amount for green transport insurance provided by China Continent Insurance RMB billion 61.3 39
Loss risk protection for mangrove blue carbon ecological protection insurance in Fujian Province million RMB 18.75 42
MSCI ESG rating of Chaucer A 68
Number of environmental liability insurance companies guaranteed in Guizhou by Huatai Insurance Agency companies 237 37
Number of environmental pollution liability insurance projects covered by China Continent Insurance projects 1118 37
Number of offshore wind power property insurance projects underwritten by China Re P&C projects 68 38
Total area covered by risk guarantee for major projects m² 150000000 19

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022 Report Pages
Number of onshore wind power property insurance projects underwritten by China Re P&C projects 1128 38

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 Report Pages
China Re Group Employee Age Composition - Above Age 50 persons 2386 82
China Re Group Employee Age Composition - From Age 35 to Age 50 persons 13559 82
China Re Group Employee Age Composition - Under Age 35 persons 15692 82
China Re Group Employee Gender Composition - Female Employee persons 15406 82
China Re Group Employee Gender Composition - Male Employee persons 16231 82
China Re Group Employee Level Composition - General Employee persons 30815 82
China Re Group Employee Level Composition - High-Level Management Personnel persons 90 82
China Re Group Employee Level Composition - Mid-Level Management Personnel persons 732 82
China Re Group Employee Region Composition - China persons 31072 82
China Re Group Employee Region Composition - Overseas persons 565 82
China Re Group Employment Type Composition - Contract Employee persons 31637 82
China Re Group Employment Type Composition - Intern persons 104 82
China Re Group Employment Type Composition - Labor Dispatch persons 23142 82
China Re Group Employment Type Composition - Outsourced Employee persons 680 82
Number of postdoctoral researchers left and stationed researchers 27 72
Number of trade union members in Shanghai with exclusive B+ protection persons 2000 86
Person-time of condolences for employees at hospitalization person-time 14 86
Person-time of condolences for employees at retirement person-time 3 86
Person-time of condolences for employees getting married and giving birth person-time 5 86
Total assets billion RMB 520.695 79
Year-on-year growth of gross written premiums % 4.3 79
Year-on-year growth of total assets % 4.2 79

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
China Re Group Employee Age Composition (Turnover Rate) - Above Age 50 percent 5.78% 82
China Re Group Employee Age Composition (Turnover Rate) - From Age 35 to Age 50 percent 9.95% 82
China Re Group Employee Age Composition (Turnover Rate) - Under Age 35 percent 15.00% 82
China Re Group Employee Turnover Rate by Gender - Female Employee percent 10.91% 82
China Re Group Employee Turnover Rate by Gender - Male Employee percent 13.31% 82
China Re Group Employee Turnover Rate by Region - China percent 12.08% 82
China Re Group Employee Turnover Rate by Region - Overseas percent 15.75% 82
Number of employees hired as of December 31 employees 55459 81

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020–2022 Report Pages
Number of work-related fatalities over past three years fatalities 1 81

Lost days due to work injury.

Indicator Unit 2022 Report Pages
Number of lost workdays due to work-related injury lost workdays 551 81

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Number of hidden danger investigation services provided by Huatai Insurance Agency in Guizhou services 109 37
Number of nuclear power contractor enterprises provided with radiological employer’s liability insurance 45 44
Number of nuclear power operators provided with radiological employer’s liability insurance 45 44
Number of professionals benefitting from radiological employer’s liability insurance at nuclear power plants persons 25000 44
Serviceman Benefiting Insurance risk protection RMB140 billion 60

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Number of contestants in China Re System's First English Speech Competition on 'Suggestions to China Re Internationalization' contestants 24 85
Number of female employees participating in 'March 8' Women's Day DIY Activity persons 80 86
Number of management cadres participating in 'Leader • 2022' Management Cadre Training Course 80 83
Number of new employees participating in 'Trainee • 2022' New Employee Training Course in Beijing 50 83
Number of people funded by the China Postdoctoral Science Foundation for three consecutive years people 4 72

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Average employee training time hours 60 83

Description of measures to review employment practices to avoid child and forced labour.

Indicator Unit 2022 Report Pages
Percentage of employees who signed labor contracts for collective bargaining agreement percent 100% 81

Number of suppliers by geographical region.

Indicator Unit 2022 Report Pages
China Continent Insurance coverage million people 50 60
China Continent Insurance premium scale RMB33.13 billion 60
China Continent Insurance risk protection amount RMB83.95 trillion 60
China Continent Insurance urban and rural residents' major illness insurance projects projects 100 60
Cumulative insured amount for construction risk protection by Engineering Insurance RMB billion 39.4 38
Cumulative investment in public REITs and related projects million RMB 300 62
IDI business premiums in Shanghai billion RMB 1.625 62
Number of counties with agricultural insurance business counties 256 41
Number of projects of the Insurance Society of China project 1 72
Number of suppliers from Mainland China suppliers 204 90
Number of suppliers from overseas, Hong Kong SAR, Macao SAR and Taiwan suppliers 22 90
Overseas assets insured by China 'Belt and Road' Reinsurance Pool RMB billion 18.936 20
Total amount of 'Lamia loans' to Xunhua County million RMB 4.94 54
Total investment amount in special financial bonds for SMEs by China Re AMC million RMB 610 64

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
IDI Seminar participants (customers) customers 100 62
IDI Seminar participants (representatives) representatives 50 62
Number of national invention patents obtained in construction of catastrophe model, privacy computing, machine learning, dynamic risk assessment of agricultural drought, etc. patents 22 72
Year-on-year increase of insured amount of SMEs' loan guarantee insurance by China Re P&C % 33.85 64

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2021 2022 Report Pages
Number of first-level indicators in overseas state terrorism risk assessment system indicators 16 58
Special risk protection provided by China 'Belt and Road' Reinsurance Pool for overseas assets RMB billion 16.1 20

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 Report Pages
Car insurance on-site return visit satisfaction rate (China Continent Insurance) % 97.88 89
Car insurance on-site return visit satisfaction survey samples collected (China Continent Insurance) samples 367204 89
Closure rate for Typhoon Mufa claim settlement service in Shangrao % 82 64
Customer complaints per RMB100 million of premium (China Continent Insurance) complaints/RMB100 million premium 2.92 89
Customer service satisfaction rate (China Continent Insurance) % 99.85 89
Customer service satisfaction survey samples collected (China Continent Insurance) samples 1214502 89
Motor insurance underwriting return visit satisfaction rate (China Continent Insurance) % 99.41 89
Motor insurance underwriting return visit satisfaction survey samples collected (China Continent Insurance) samples 668325 89
Number of cases accepted for China Continent Compensation in Spring service cases 105000 81
Number of claims quickly settled for China Continent Compensation in Spring service claims 70000 81
Number of customers in need of pollution cleaning served by Huatai Insurance Agency customers 140 37
Number of insurance policies recorded under IDI platform policies 1680 62
Number of ship pollution liability insurance customers served by China Continent Insurance customers 250 37
Total reinsurance provided for agricultural and rural insurance sector RMB billion 559.6 41
landing rate of product innovation projects (China Re Insurance) 83% 87

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2022 Report Pages
Number of computer software copyrights registered with the China Copyright Protection Center (cumulative since 2017) copyrights 14 72
Number of computer software copyrights registered with the China Copyright Protection Center (in 2022) copyrights 3 72
Number of high-quality academic papers published at home and abroad papers 34 72
Number of invention patents passed preliminary examination patents 4 72
Number of patent applications accepted by the State Intellectual Property Office (cumulative since 2019) patent applications 43 72
Number of patent applications granted by the State Intellectual Property Office patents 2 72
Total subscription scale of private equity funds and equity direct investment projects by China Re AMC million RMB 450 64

Description of quality assurance process and recall procedures.

Indicator Unit 2022 Report Pages
Customer satisfaction measurement (China Re P&C) % 100 89
Engineering risk control: quality defects found items 25000 19
Engineering risk control: rectification items items 1104 19
Number of agricultural insurance products of China Continent Insurance products 709 41
Number of innovative agricultural insurance products developed products 453 41
Number of photovoltaic power generation property insurance projects underwritten by China Re P&C projects 1337 38
product innovation projects (China Re Insurance) 36 87
product innovation projects successfully implemented (China Re Insurance) 30 87
standardized service stores launched (China Continent Insurance) 4128 87

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2022 Report Pages
Cumulative premium for construction risk protection by Engineering Insurance RMB million 64.58 38
Cumulative premium for green transport insurance provided by China Continent Insurance RMB million 190.34 39
Cumulative premium for property risk protection by China Continent Insurance RMB million 100.85 38
Cumulative premium income of China 'Belt and Road' Reinsurance Pool RMB million 31.6245 20
Cumulative risk protection for high-standard farmland construction projects million RMB 3000 42
Cumulative sum insured for property risk protection by China Continent Insurance RMB billion 228 38
Number of countries assessed for terrorism risk countries 75 58
Weighted average return on equity % 2.09 79

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Attributable premium from ship pollution liability insurance by China Continent Insurance million RMB 11.45 37
Number of photovoltaic, wind power, hydropower and other enterprises provided construction risk protection by Engineering Insurance enterprises 283 38
Number of photovoltaic, wind power, hydropower and other enterprises provided property risk protection by China Continent Insurance enterprises 4753 38
Number of pre-insurance risk assessment services provided by Huatai Insurance Agency in Guizhou enterprises 200 37
Number of samples used in random forest machine learning algorithm for terrorism risk assessment samples 10000 58
Number of second-level indicators in overseas state terrorism risk assessment system indicators 38 58
Postal Worry-free Insurance risk protection RMB0.28 billion 60
Risk coverage for new metro lines construction kilometers 821.5 19
Ship pollution liability insurance amount provided by China Continent Insurance billion RMB 3.3 37
Temporary risk protection amount for about 20 wind power installation vessels provided by China Re P&C RMB million 600 39

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 Report Pages
Donation to paired primary schools in Gansu RMB 41400 81
Green insurance: offshore wind property insurance projects projects 68 19
Green insurance: onshore wind property insurance projects projects 1128 19
Green insurance: photovoltaic power property insurance projects projects 1337 19
Insurance for major projects billion RMB 8.9 19
Insurance protection amount for Shanghai trade union members with exclusive B+ protection million RMB 12 86
Insurance protection amount for first phase of rooftop distributed photovoltaic power plant project insured by China Continent Insurance RMB million 200 39
Insured amount of SMEs' loan guarantee insurance by China Re P&C billion RMB 32.959 64
Insured amount of offshore wind power property insurance projects underwritten by China Re P&C billion 10.6 38
Insured amount of onshore wind power property insurance projects underwritten by China Re P&C billion 39.4 38
Insured amount of photovoltaic power generation property insurance projects underwritten by China Re P&C billion 25 38
Insured amount under IDI platform billion RMB 850 62
Number of Women's Day DIY Activities activities 38 86
Number of anti-return to poverty insurance beneficiaries in Xunhua County households 55000 54
Number of anti-return to poverty insurance claims made in Xunhua County claims 2847 54
Number of condolence activities for employees in difficulty and their families activities 313 86
Number of publicity and training sessions conducted by Huatai Insurance Agency in Guizhou sessions 11 37
Number of regions with agricultural insurance business regions 31 41
Number of spectators at the first 'China Re Cup' China Re System Football League in Beijing persons 100 86
Number of sub-farmers covered by aquaculture insurance sub-farmers 240300 41
Number of sub-farmers covered by forest trees insurance sub-farmers 78900 41
Number of sub-farmers covered by planting insurance sub-farmers 1915400 41
Number of teams participating in the first 'China Re Cup' China Re System Football League in Beijing teams 5 86
Number of village officials 2 53
People Benefiting Insurance coverage (57 cities in 26 provinces and direct-controlled municipalities) people 100000000 19
People Benefiting Insurance coverage (Beijing, Chongqing, Ningbo, Wenzhou) people 50000000 19
People-Benefiting Insurance business coverage by China Re Life million people 67.21 60
People-Benefiting Insurance coverage by China Re P&C people 100000000 60
People-Benefiting Insurance premium scale RMB89.9 billion 60
People-Benefiting Insurance projects participated by China Re P&C projects 70 60
Special agricultural products sold in poverty alleviation areas million RMB 53.7 54
Total premium of environmental liability insurance in Guizhou by Huatai Insurance Agency million RMB 3.7465 37

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 Report Pages
China Re's investment in anti-returning to poverty million RMB 8 53
Compensation amount for China Continent Compensation in Spring service RMB 86000000 81
Compensation funds for anti-return to poverty insurance in Xunhua County RMB 8950600 54
Condolence money distributed in villages million RMB 1.52 86
Cumulative amount of condolence money for employees getting married and giving birth, retirement, and person-time of hospitalization RMB 40000 86
Final dividend distributed to shareholders billion RMB 0.595 79
IDI business premiums in Beijing million RMB 200 62
IDI business premiums in Guangzhou million RMB 400 62
Increased investment in infrastructure-related bonds and other industries billion RMB 3 62
Insurance amount for SMEs by China Continent Insurance billion RMB 123.42 64
Insurance amount provided for insured enterprises in Guizhou by Huatai Insurance Agency million RMB 171 37
Investment in assistance million RMB 8 53
Number of SMEs served by China Continent Insurance 55000 64
Number of SMEs' loan guarantee insurance supported by China Re P&C 468900 64
Number of cadres stationed in villages to help and support them persons 10 86
Number of cattle and sheep provided breeding insurance head 52000 54
Number of employees participating in the first 'China Re Cup' China Re System Football League in Beijing persons 70 86
Number of livestock (poultry) covered by aquaculture insurance head 132917400 41
Rapid compensation payments for disaster-stricken areas by China Continent Insurance million RMB 30 64
Total amount issued in 'Lamia loans' to Xunhua County million RMB 80.86 54
Total coverage of risk guarantee for major projects billion RMB 520 19
Total rent-free amount for 10 rent-free tenants million RMB 5.3 64

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
NOâ‚“ Emissions tons 870000
SOâ‚“ Emissions tons 1000000

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Direct GHG Emissions (Scope 1) tons of CO2 equivalent 7809.12
Indirect Energy Emissions (Scope 2) tons of CO2 equivalent 45998.56
Total GHG Emissions tons of CO2 equivalent 53807.68
Total GHG Emissions Intensity (By Revenue) kg 3.2

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Hazardous Waste (Electronic and IT Equipment) set 4013
Hazardous Waste (Used Batteries) piece 7579
Total Hazardous Waste tonnes

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste (Kitchen Waste) ton 1760 968.33 652.4
Non-Hazardous Waste (Office Waste) ton 295.17 2160.53 1990.52

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year %

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Gasoline Consumption L 4851935.2 4640283.15 3449228.92
Natural Gas Consumption m³ 388942 688837 145923
Purchased Electricity kWh 35876753.52 51537051.71 46488311
Purchased Heating GJ 17645.59 95981.76 78899.52
Total Energy Consumption tons of standard coal 12279.06

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption ton 399555.15 673773 513095.16
Water Consumption Intensity (By Revenue) kg 30.55

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Electricity Usage Reduction Compared to Last Year kWh 200000
Office Electricity Consumption Reduction Compared to Last Year kWh 100000

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Target Water Consumption Reduction Percentage Compared to Last Year %

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020 2021 2022
Packaging Material Consumption (Paper) kg 10148.35 411572.85 336279.03

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Contractors persons 23142
Number of Employees Aged 30-50 persons 13559
Number of Employees Aged Above 50 persons 2386
Number of Employees Aged Below 30 persons 15692
Number of Employees in Mainland China persons 31072
Number of Employees in Overseas persons 565
Number of Female Employees persons 15406
Number of General Employees persons 30815
Number of Interns persons 104
Number of Male Employees persons 16231
Number of Middle Management Employees persons 732
Number of Senior Management Employees persons 90
Number of Total Employees persons 31637
Percentage of Employees Aged 30-50 % 42.87
Percentage of Employees Aged Above 50 % 7.55
Percentage of Employees Aged Below 30 % 49.62
Percentage of Employees in Mainland China % 98.22
Percentage of Employees in Overseas % 1.78
Percentage of Female Employees % 48.67
Percentage of Male Employees % 51.33

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees Aged 30-50 percent 9.95
Turnover Rate of Employees Aged Above 50 percent 5.78
Turnover Rate of Employees Aged Below 30 percent 15
Turnover Rate of Employees in Mainland China percent 12.08
Turnover Rate of Employees in Overseas percent 15.75
Turnover Rate of Female Employees percent 10.91
Turnover Rate of Male Employees percent 13.31

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020–2022
Number of Fatalities of the Last 3 Years fatalities 1

Lost days due to work injury.

Standard Indicator Unit 2022
Lost Days Due to Work-related Injuries lost workdays 551

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022
Investment in Work Safety RMB 140000000000
Number of People Receiving Training on Work Safety persons 25000

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 83

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours per Employee hours 60

Number of suppliers by geographical region.

Standard Indicator Unit 2022
Number of Suppliers in Mainland China suppliers 204
Number of Suppliers in Overseas suppliers 22
Number of Total Suppliers suppliers 226

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2022
Number of Suppliers Participating in ESG Training 89

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit
Percentage of Suppliers Adopting Green Procurement Standards %

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022
Number of Products and Service Related Complaints 88

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2022
Accumulative Number of Patent Applications patent applications 43
Number of Intellectual Property Rights Obtained by the Company IPR 3
Number of Invention Patents patents 4
Number of New Patent Applications patent applications 4
Number of Patents Applied patent applications 4
Number of Patents Granted patents 2

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2022
Number of Quality Accidents Identified items 25000

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2022
Number of Concluded Corruption Lawsuits 72

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Number of Anti-corruption Training Session sessions
Number of People Participated in Ethical Standards and Anti-corruption Training

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022
Investment in Education Donation RMB 162000
Investment in Targeted Poverty Alleviation million RMB 8
Total In-kind Donations million RMB 5.3
Total Public Welfare Donations million RMB 1.52