2022 ESG Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2025 | 2030 | 2050 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Intensity of GHG emissions | GHG emission intensity has decreased by more than 5% from the baseline (2022) | GHG emission intensity has decreased by more than 10% from the baseline (2022) | GHG emission intensity has decreased by more than 50% from the baseline (2022) | 35 | ||||
| Intensity of greenhouse gas emission (CO2e /million RMB revenue) | 34.81 | 29.74 | 31.54 | 49 | ||||
| Scope1: Direct greenhouse gas emissions (CO2e) | tonnes | 34 | 91 | 1003 | 49 | |||
| Scope2: Energy indirect greenhouse gas emissions (CO2e) | tonnes | 94004 | 129295 | 162370 | 49 | |||
| Total greenhouse gas emissions (CO2e) | tonnes | 94238 | 129386 | 163373 | 49 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Intensity of hazardous waste (tonnes/million RMB revenue) | / | / | 0.0001 | 49 | |
| Total hazardous waste | tonnes | / | / | 0.57 | 49 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Intensity of non-hazardous wastes (tonnes/million RMB revenue) | 0.63 | 0.63 | 0.68 | 49 | |
| Total non-hazardous waste | tonnes | 1712.89 | 2762.5 | 3520.27 | 49 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Contracted GFA | million sq.m. | 313 | 6 | ||
| Direct energy consumption | MWh | 170 | 454 | 5019 | 49 |
| Indirect energy consumption | MWh | 136066 | 222569 | 284919 | 49 |
| Intensity of energy consumption (in MWh/million RMB revenue) | 50.33 | 51.26 | 55.97 | 49 | |
| Total energy consumption | MWh | 136236 | 223023 | 289938 | 49 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Intensity of water consumption (tonnes/million RMB revenue) | 1114.07 | 1043.14 | 1206.83 | 49 | |
| Total water consumption | tonnes | 3015820 | 4537672 | 6251371 | 49 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| GFA under management | million sq.m. | 198 | 6 |
| Total greening area of shrubs and lawns throughout the year | sq.m. | 457400 | 6 |
| Total trees planted throughout the year | 4550 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| A gender-balanced workforce | Male: Female = 61%: 39% | 6 | |
| Full-time employees | 24262 | 50 | |
| Total workforce | 24262 | 6, 50 | |
| Workforce age 30-50 | 11149 | 50 | |
| Workforce female | 9577 | 50 | |
| Workforce in Jiangsu | 6597 | 50 | |
| Workforce in Jiangsu (percentage) | 37% | 50 | |
| Workforce in Other regions | 13993 | 50 | |
| Workforce in Other regions (percentage) | 38% | 50 | |
| Workforce in Shanghai | 912 | 50 | |
| Workforce in Shanghai (percentage) | 33% | 50 | |
| Workforce in Zhejiang | 2760 | 50 | |
| Workforce in Zhejiang (percentage) | 42% | 50 | |
| Workforce male | 14685 | 50 | |
| Workforce over age 50 | 6762 | 50 | |
| Workforce under age 30 | 6351 | 50 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | 38% | 50 | |
| Employee turnover rate age 30-50 | 34% | 50 | |
| Employee turnover rate female | 39% | 50 | |
| Employee turnover rate male | 38% | 50 | |
| Employee turnover rate over age 50 | 25% | 50 | |
| Employee turnover rate under age 30 | 52% | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities | 1 | 31 | |
| Ratio of work-related fatalities | 0.013% | 31 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | hours | 1870.5 | 6 |
| Lost days due to work injury during the Reporting Period | days | 1870.5 | 31 |
| Number of lost days due to work-related injuries decreased, compared with 2021 | 45% | 6 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of fire drills held throughout the year | person-times | 24000 | 6 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Elevator training for employees | hours | 2160 | 6 |
| Employee training coverage | % per year | 100% | 6, 12 |
| General staff (female) as percentage of training participants | 40.02% | 50 | |
| General staff (male) as percentage of training participants | 59.95% | 50 | |
| Senior management (female) as percentage of training participants | 0.01% | 50 | |
| Senior management (male) as percentage of training participants | 0.02% | 50 | |
| Total number of participants in trainings | 24262 | 50 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average learning hours of employee | hours | 21.76 | 6 |
| Average training hours for general staff (female) | hours | 22.07 | 50 |
| Average training hours for general staff (male) | hours | 21.56 | 50 |
| Average training hours for senior management (female) | hours | 16.23 | 50 |
| Average training hours for senior management (male) | hours | 16.23 | 50 |
| Total average training hours of female employees | hours | 22.04 | 50 |
| Total average training hours of male employees | hours | 21.58 | 50 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of delivery boxes for owners in 2022 | million person-times | 467 | 6 |
| Qualified suppliers | 3385 | 6 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Coverage of supplier assessment | 100% | 6 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average time for butlers to accept requests and feedback | s | 5.7 | 6 |
| Favourable rate on requests solving | % | 99.01 | 6 |
| Ratio of promptly feedback | % | 92.49 | 6 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Integrity training for employees | hours | 28000 | 6 |
| Integrity training for suppliers | hours | 27900+ | 6 |
| Law training for employees | hours | 4000 | 6 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of community activities held throughout the year | 1500 | 6 | |
| Revenue | billion RMB | 5.18 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 34 | 91 | 1003 |
| Indirect Energy Emissions (Scope 2) | tonnes | 94004 | 129295 | 162370 |
| Total GHG Emissions | tonnes | 94238 | 129386 | 163373 |
| Total GHG Emissions Intensity (By Revenue) | tonnes CO2e/million RMB revenue | 34.81 | 29.74 | 31.54 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | tonnes | 0.57 |
| Total Hazardous Waste Intensity (By Revenue) | tonnes/million RMB revenue | 0.0001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 1712.89 | 2762.5 | 3520.27 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/million RMB revenue | 0.63 | 0.63 | 0.68 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Reduction in GHG Intensity Compared to Last Year | % | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/million RMB revenue | 50.33 | 51.26 | 55.97 |
| Total Direct Energy Consumption | MWh | 170 | 454 | 5019 |
| Total Energy Consumption | MWh | 136236 | 223023 | 289938 |
| Total Indirect Energy Consumption | MWh | 136066 | 222569 | 284919 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | tonnes | 3015820 | 4537672 | 6251371 |
| Water Consumption Intensity (By Revenue) | tonnes/million RMB revenue | 1114.07 | 1043.14 | 1206.83 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 11149 |
| Number of Employees Aged Above 50 | persons | 6762 |
| Number of Employees Aged Below 30 | persons | 6351 |
| Number of Female Employees | persons | 9577 |
| Number of Full-time Employees | persons | 24262 |
| Number of Male Employees | persons | 14685 |
| Number of Total Employees | persons | 24262 |
| Percentage of Employees Aged 30-50 | % | 45.9 |
| Percentage of Employees Aged Above 50 | % | 27.9 |
| Percentage of Employees Aged Below 30 | % | 26.2 |
| Percentage of Female Employees | % | 39 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 61 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 34 |
| Turnover Rate of Employees Aged Above 50 | % | 25 |
| Turnover Rate of Employees Aged Below 30 | % | 52 |
| Turnover Rate of Female Employees | % | 39 |
| Turnover Rate of Male Employees | % | 38 |
| Turnover Rate of Total Employees | % | 38 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | 1 | |
| Number of Work-related Fatalities | 1 | |
| Work-related Fatalities Rate | % | 0.013 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1870.5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Production Safety Emergency Drills | person-times | 24000 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 40.03 |
| Percentage of Trained General Employees | % | 99.97 |
| Percentage of Trained Male Employees | % | 59.97 |
| Percentage of Trained Senior Management | % | 0.03 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 22.04 |
| Average Training Hours (General Staff) | hours | 21.815 |
| Average Training Hours (Male) | hours | 21.58 |
| Average Training Hours (Senior Management) | hours | 16.23 |
| Average Training Hours per Employee | hours | 21.76 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Total Suppliers | 3385 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hours of Anti-corruption Training | hours | 28000 |
| Total Hours of Anti-corruption Training for Employees | hours | 28000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Volunteer Activities Sessions | 1500 |