2022 Environmental, Social and Governance Report

Year: 2022
Published: 2023-04-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Density of total GHG emissions Tonnes of carbon dioxide equivalent/capita 0.34 44
Indirect (Scope 2) GHG emissions Tonnes of carbon dioxide equivalent 142.46 44
Of which: purchased electricity (Scope 2 GHG emissions) Tonnes of carbon dioxide equivalent 142.46 44
Total GHG emissions (Scope 1 and 2) Tonnes of carbon dioxide equivalent 142.46 44

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Density of total energy consumption KWh/capita 474.89 44
Of which: purchased electricity (indirect energy consumption) KWh 199931 44
Total energy consumption KWh 199931 44
Total indirect energy consumption KWh 199931 44

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Density of total water consumption Tonnes/capita 0.75 44
Total water consumption Tonnes 317.17 44

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 Report Pages
Employee headcount Persons 421 26
Employee headcount by employment type: Full time Persons 415 26
Employee headcount by employment type: Part time Persons 6 26
Employee headcount by gender: Female Persons 309 26
Employee headcount by gender: Male Persons 112 26
Employees 30-50 years old Persons 146 27
Employees in Beijing Persons 27 27
Employees in Hangzhou Persons 280 27
Employees in Shanghai Persons 98 27
Employees over 50 years old Persons 10 27
Employees overseas Persons 16 27
Employees under 30 years old Persons 265 27
Junior employees Persons 310 27
Middle management employees Persons 88 27
Senior management employees Persons 23 27

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Employee turnover rate (female) % 50.95 27
Employee turnover rate (male) % 55.38 27
Employee turnover rate 30-50 years old % 56.42 27
Employee turnover rate in Beijing % 22.86 27
Employee turnover rate in Hangzhou % 54.98 27
Employee turnover rate in Shanghai % 51.94 27
Employee turnover rate over 50 years old % 37.5 27
Employee turnover rate overseas % 15 27
Employee turnover rate under 30 years old % 50 27
Total employee turnover rate % 52.21 27

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Number of employees in key functions receiving offline information security training employees 8 24
Number of new recruits participating in Information Security Awareness Training (online) employees 164 24

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Workload of customer service personnel saved by Automatic Batch Message Leaving of 'Yingdao' RPA customer service personnel 600 21

Number of suppliers by geographical region.

Indicator Unit 2022 Report Pages
Container loading rate for LCL shipping line (Japan-Ningbo) percent more than 95 14
Number of LCL (Less than Container Load) shipments conducted shipments 119 14
Number of suppliers - Central China 4 13
Number of suppliers - East China 92 13
Number of suppliers - North China 18 13
Number of suppliers - Northeast China 5 13
Number of suppliers - Northwest China 3 13
Number of suppliers - Overseas 26 13
Number of suppliers - South China 15 13
Number of suppliers - Southwest China 9 13
Total number of suppliers 172 13

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 Report Pages
Number of messages processed by Automatic Batch Message Leaving of 'Yingdao' RPA messages 650000 21
Number of scenarios served by Automatic Batch Message Leaving of 'Yingdao' RPA scenarios 19 21

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2022 Report Pages
Fine art works copyrights approved fine art works copyrights 2 25
Fine art works copyrights owned fine art works copyrights 7 25
Software copyrights approved software copyrights 3 25
Software copyrights owned software copyrights 23 25
Trademarks approved trademarks 4 25
Trademarks owned trademarks 63 25

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Duration of offline information security training for employees in key functions hour 1 24

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
GHG Emissions from Purchased Electricity Tonnes of carbon dioxide equivalent 142.46
Indirect Energy Emissions (Scope 2) Tonnes of carbon dioxide equivalent 142.46
Total GHG Emissions Tonnes of carbon dioxide equivalent 142.46
Total GHG Emissions Intensity (By Employee) Tonnes of carbon dioxide equivalent/capita 0.34

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Total Hazardous Waste

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Purchased Electricity KWh 199931
Total Energy Consumption KWh 199931
Total Indirect Energy Consumption KWh 199931

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Water Consumption Tonnes 317.17
Water Consumption Intensity (By Revenue) Tonnes/capita 0.75

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Employees Aged 30-50 Persons 146
Number of Employees Aged Above 50 Persons 10
Number of Employees Aged Below 30 Persons 265
Number of Employees in Beijing Persons 27
Number of Employees in Hangzhou Persons 280
Number of Employees in Overseas Persons 16
Number of Employees in Shanghai Persons 98
Number of Female Employees Persons 309
Number of Full-time Employees Persons 415
Number of Junior Management Employees Persons 310
Number of Male Employees Persons 112
Number of Middle Management Employees Persons 88
Number of Part-time Employees Persons 6
Number of Senior Management Employees Persons 23
Number of Total Employees Persons 421
Percentage of Employees Aged 30-50 Percent 34.7
Percentage of Employees Aged Above 50 Percent 2.4
Percentage of Employees Aged Below 30 Percent 62.9
Percentage of Employees in Overseas Percent 3.8
Percentage of Female Employees Percent 73.4
Percentage of Full-time Employees Percent 98.6
Percentage of Junior Management Employees Percent 73.6
Percentage of Male Employees Percent 26.6
Percentage of Middle Management Employees Percent 20.9
Percentage of Part-time Employees Percent 1.4
Percentage of Senior Management Employees Percent 5.5

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees Aged 30-50 % 56.42
Turnover Rate of Employees Aged Above 50 % 37.5
Turnover Rate of Employees Aged Below 30 % 50
Turnover Rate of Employees in Overseas % 15
Turnover Rate of Female Employees % 50.95
Turnover Rate of Male Employees % 55.38
Turnover Rate of Total Employees % 52.21

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit
Percentage of Employees Trained %
Percentage of Trained Female Employees %
Percentage of Trained Male Employees %
Percentage of Trained Middle Management %
Percentage of Trained Senior Management %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Female) hours 6.93
Average Training Hours (General Employees) hours 5.02
Average Training Hours (Male) hours 7.98
Average Training Hours (Middle Management) hours 8.34
Average Training Hours (Senior Management) hours 6

Number of suppliers by geographical region.

Standard Indicator Unit 2022
Number of Suppliers in Central China 4
Number of Suppliers in East China 92
Number of Suppliers in North China 18
Number of Suppliers in Northeast China 5
Number of Suppliers in Northwest China 3
Number of Suppliers in Overseas 26
Number of Suppliers in South China 15
Number of Suppliers in Southwest China 9
Number of Total Suppliers 172

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit
Number of Products and Service Related Complaints

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2022
Number of Intellectual Property Rights Obtained by the Company IPR 9
Number of Trademark Registrations trademarks 4