2022 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Acetylene | Kilogram | 1371 | 1554 | 1362 | 68 |
Dangerous goods - Handling volume of dangerous goods | Standard container | 306226 | 386907 | 351146 | 70 |
High-sulfur oil | Tons | 1902475 | 563062 | 594944 | 68 |
Low-sulfur oil | Tons | 4595951 | 6328336 | 5972860 | 68 |
Nitrogen oxides (Container Shipping Business) | Tons | 545325 | 522229 | 496430 | 69 |
Number of ships with desulfurization devices | 33 | 27 | |||
Particulate matter (Container Shipping Business) | Tons | 45070 | 47066 | 44496 | 69 |
Sulphur Nitrogen oxides (Container Shipping Business) | Tons | 301620 | 132479 | 242353 | 69 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Intensity of greenhouse gas emission | Kilograms of carbon dioxide equivalent/TEU | 8.77 | 8.41 | 7.58 | 70 |
Intensity of greenhouse gas emission (Container Shipping Business) | Tons of carbon dioxide equivalent/million RMB revenue | 126.07 | 66.57 | 53.13 | 69 |
Scope I greenhouse gas emissions | Tons of carbon dioxide equivalent | 20927960 | 22198758 | 20764380 | 68 |
Scope I greenhouse gas emissions (Port business) | Tons of carbon dioxide equivalent | 219941 | 245656 | 220388 | 69 |
Scope II greenhouse gas emissions | Tons of carbon dioxide equivalent | 15454 | 16066 | 14428 | 68 |
Scope II greenhouse gas emissions (Port business) | Tons of carbon dioxide equivalent | 398664 | 390364 | 366724 | 69 |
Total greenhouse gas emissions (Scope I + Scope II) | Tons of carbon dioxide equivalent | 618605 | 636020 | 587112 | 70 |
Total greenhouse gas emissions (scope I + scope II) | Tons of carbon dioxide equivalent | 20943414 | 22214824 | 20778709 | 68 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Intensity of hazardous waste | Kilogram/million RMB revenue | 646.54 | 705.11 | 611.38 | 70 |
Intensity of hazardous waste (Container Shipping Business) | Kilogram/million RMB revenue | 1.57 | 1.4 | 1.14 | 69 |
Number of dangerous goods containers (Container Shipping Business) | Tons | 1651 | 1341 | 987 | 69 |
Total amount of hazardous waste | Kilogram | 4518625 | 5592200 | 5990357 | 70 |
Total number of Hazardous waste (Container Shipping Business) | Standard container | 309050 | 333062 | 339761 | 69 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Intensity of harmless waste (Container Shipping Business) | Kilogram/million RMB revenue | 9.95 | 4.09 | 2.53 | 69 |
Intensity of non-hazardous waste | Kilogram/million RMB revenue | 175.03 | 185.57 | 138.92 | 70 |
Production wastewater - treated effluent discharge-Industrial wastewater-discharge of treated wastewater (Container Shipping Business) | Tons | 150902 | 84464 | 63877 | 69 |
Total amount of non-hazardous waste | Kilogram | 1226269 | 1471781 | 1361146 | 70 |
Total number of harmless waste (Container Shipping Business) | 25881 | 36345 | 37108 | 69 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
2022 target annual processing capacity | million TEU | 140 | 10 | ||
Decrease in energy intensity of the holding terminals compared to 2020 | % | 7 | 27 | ||
Diesel oil (Port business) | Litres | 76178199 | 84822636 | 76986169 | 69 |
Diesel oil (light oil) | Tons | 187102 | 202607 | 238457 | 68 |
Direct energy use intensity (Port business) | Million megajoules/million RMB revenue | 0.46 | 0.44 | 0.33 | 69 |
Energy consumption intensity of the holding terminals | gigajoules per TEU | 0.07 | 27 | ||
Fuel oil (heavy oil) | Tons | 6498425 | 6891362 | 6567804 | 68 |
Gasoline (Port business) | Litres | 597858 | 778698 | 767467 | 69 |
Indirect energy use intensity (Port business) | Million megajoules/million RMB revenue | 0.3 | 0.27 | 0.23 | 69 |
Intensity of direct energy use | 1000 kWh/ million RMB revenue | 454.06 | 247.29 | 202.47 | 68 |
Intensity of indirect energy use | 1000 kWh/ million RMB revenue | 0.15 | 0.08 | 0.06 | 68 |
Liquefied natural gas (Port business) | Litres | 13670733 | 9650643 | 7365154 | 69 |
Liquefied petroleum gas (Port business) | Litres | 177740 | 198849 | 151030 | 69 |
Natural gas | Cubic meters | 282698 | 371662 | 361895 | 68 |
Natural gas (Port business) | Cubic meters | 372410 | 450549 | 355959 | 69 |
Others (Kerosene) | Kilogram | 7370 | 6475 | 6295 | 68 |
Purchased other types of energy/heating power (Port business) | Million joules | 43440 | 392839 | 2061984 | 69 |
Purchased power | 1000 kWh | 25090 | 25720 | 25300 | 68 |
Purchased power (Port business) | kWh | 576429121 | 605427565 | 628552329 | 69 |
RMB revenue (Direct energy use) | Tons | 111.3 | 109.6 | 113.9 | 68 |
Total direct energy use | 1000 kWh | 77761107 | 82520949 | 79177312 | 68 |
Total direct energy use (Port business) | Million megajoules | 3247 | 3504 | 3189 | 69 |
Total indirect energy use (Port business) | Million megajoules | 2075 | 2180 | 2265 | 69 |
Usage ratio of low sulfur oil | % | 91 | 27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Domestic wastewater (Container Shipping Business) | Tons | 261 | 458 | 132487 | 69 |
Domestic water | Tons | 118946 | 132915 | 135712 | 68 |
Intensity of Water resources use | Tons/ million RMB of operating income | 2.86 | 2.32 | 3.31 | 68 |
Intensity of total water consumption (Port business) | tons/TEU | 0.04 | 0.04 | 0.04 | 69 |
RMB revenue (Water for production) | Tons | 52545 | 343822 | 293578 | 68 |
Seawater desalination capacity | Tons, tons | 303986 | 297840 | 285297 | 10, 68 |
Total consumption of water for production - Seawater desalination | Tons | 356531 | 641662 | 578875 | 68 |
Total water consumption | Tons | 475470 | 774577 | 1293461 | 68 |
Total water consumption (Port business) | Tons | 2630837 | 2604763 | 2968645 | 69 |
Wastewater discharge | Cubic meters | 1135327 | 834336 | 1054890 | 70 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2030 | Report Pages |
---|---|---|---|
Target decrease in energy consumption intensity of the holding terminals compared to 2020 | % | 15 | 27 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Material used - Lubricating grease | Kilogram | 924945 | 1004547 | 911236 | 70 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee turnover by gender - Regular female employees | % | 3.26 | 5.74 | 5.24 | 71 |
Employee turnover by gender - Regular male employee | % | 2.74 | 5.16 | 4.74 | 71 |
Proportion of Hong Kong employees | % | 5 | 5 | 6 | 70 |
Proportion of Mainland China employees | % | 65 | 66 | 65 | 70 |
Proportion of employee aged 30 or below | % | 19 | 19 | 21 | 70 |
Proportion of employee aged 50 or above | % | 14 | 15 | 17 | 70 |
Proportion of employee aged between 30 and 50 (excluding age 30 and 50) | % | 67 | 66 | 63 | 70 |
Proportion of female employees | % | 35 | 37 | 38 | 70 |
Proportion of full-time employees | % | 99.8 | 99.6 | 99.5 | 70 |
Proportion of male employees | % | 65 | 63 | 62 | 70 |
Proportion of management level employees | % | 5 | 5 | 5 | 70 |
Proportion of ordinary employees | % | 95 | 95 | 95 | 70 |
Proportion of overseas employees | % | 30 | 29 | 29 | 70 |
Proportion of part-time employees | % | 0.2 | 0.4 | 0.5 | 70 |
Total number of employees | People | 29379 | 30980 | 31510 | 70 |
Total number of new employees aged 30 or below | People | 1384 | 1849 | 1848 | 71 |
Total number of new employees aged 50 or above | People | 39 | 111 | 48 | 71 |
Total number of new employees aged between 30 and 50 (excluding age 30 and 50) | People | 525 | 796 | 772 | 71 |
Total number of new employees in China | People | 1093 | 1680 | 1428 | 71 |
Total number of new employees in overseas | People | 855 | 1075 | 1240 | 71 |
Total number of new female employees | People | 957 | 1411 | 1358 | 71 |
Total number of new male employees | People | 990 | 1344 | 1310 | 71 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee turnover by age group - Regular employee aged 30 or below | % | 8.71 | 13.3 | 11.59 | 71 |
Employee turnover by age group - Regular employees aged 50 or above | % | 3.74 | 2.01 | 1.74 | 71 |
Employee turnover by age group - Regular employees aged between 30 and 50 (excluding 30 and 50) | % | 2.78 | 3.93 | 3.12 | 71 |
Employee turnover by region - Overseas regular employees | % | 5 | 7.31 | 8.85 | 71 |
Employee turnover by region - Regular employees in Hong Kong, China | % | 9.13 | 12.43 | 6.62 | 71 |
Employee turnover by region - Regular employees in mainland China | % | 3.2 | 3.95 | 3.34 | 71 |
Number of employees leaving the company by age - Regular employee aged 30 or below | People | 562 | 833 | 859 | 71 |
Number of employees leaving the company by age - Regular employees aged 50 or above | People | 173 | 104 | 83 | 71 |
Number of employees leaving the company by age - Regular employees aged between 30 and 50 (excluding 30 and 50) | People | 622 | 881 | 626 | 71 |
Number of employees leaving the company by gender - Regular female employees | People | 535 | 712 | 683 | 71 |
Number of employees leaving the company by gender - Regular male employee | People | 823 | 1106 | 885 | 71 |
Number of employees leaving the company by region - Overseas regular employees | People | 502 | 728 | 875 | 71 |
Number of employees leaving the company by region - Regular employees in Hong Kong | People | 166 | 215 | 137 | 71 |
Number of employees leaving the company by region - Regular employees in mainland China | People | 690 | 875 | 556 | 71 |
Total attrition rate/Total turnover | % | 3.78 | 5.37 | 4.46 | 71 |
Total number of employees leaving the company | People | 1358 | 1813 | 1568 | 71 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of accidents causing work-related injuries | 78 | 72 | 118 | 71 | |
Number of work-related injuries | People | 78 | 71 | 118 | 71 |
Proportion of work-related deaths | ‰ | 0.02 | 71 | ||
Total number of work-related deaths | People | 1 | 71 | ||
Work injury rate per thousand people | ‰ | 2.17 | 1.71 | 2.76 | 71 |
Lost days due to work injury.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total number of hold-up working days due to work-related injuries | Days | 2010 | 1295 | 2886 | 71 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of trained female employees | People | 10308 | 11352 | 11855 | 72 |
Number of trained male employees | People | 19071 | 19628 | 19655 | 72 |
Number of trained management level employees | People | 1478 | 1579 | 1607 | 72 |
Number of trained ordinary employees | People | 27901 | 29401 | 29093 | 72 |
Percentage of trained female employees | % | 35 | 37 | 38 | 72 |
Percentage of trained male employees | % | 65 | 63 | 62 | 72 |
Percentage of trained management level employees | % | 5 | 5 | 5 | 72 |
Percentage of trained ordinary employees | % | 95 | 95 | 95 | 72 |
Total number of employees receiving training | People | 29379 | 30980 | 31510 | 71 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Average training hours of employees by gender (Female) | Hours | 11.8 | 13.5 | 28.3 | 72 |
Average training hours of employees by gender (Male) | Hours | 11.8 | 13.5 | 33 | 72 |
Average training hours of employees by rank (Management level employees) | Hours | 11.8 | 13.5 | 103 | 72 |
Average training hours of employees by rank (Ordinary employees) | Hours | 11.8 | 13.5 | 27.4 | 72 |
Total training hours of employees by gender (Female) | Hours | 121176 | 153441 | 335317 | 72 |
Total training hours of employees by gender (Male) | Hours | 224180 | 265313 | 648197 | 72 |
Total training hours of employees by rank (Management level employees) | Hours | 17377 | 21342 | 165470 | 72 |
Total training hours of employees by rank (Ordinary employees) | Hours | 327799 | 397412 | 818044 | 72 |
Total training hours of employees by training category (Anti-corruption and integrity) | Hours | 22231 | 37177 | 72 | |
Total training hours of employees by training category (Others) | Hours | 320485 | 774921 | 72 | |
Total training hours of employees by training category (Safety and environmental protection) | Hours | 76037 | 171417 | 72 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Contractors | People | 6957 | 7655 | 7759 | 70 |
Number of suppliers (Suppliers in mainland China) | 33827 | 19762 | 21135 | 72 | |
Number of suppliers (Suppliers outside mainland China including Hong Kong, Macao and Taiwan) | 34043 | 21456 | 19914 | 72 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of complaints received about products and services | Number of complaints | 213 | 630 | 514 | 72 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Complaint handling ratio | % | 100% | 100% | 100% | 72 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Expenditure on participating in or organizing community or public welfare activities | 10000 yuan | 1909 | 34973 | 4439 | 72 |
Total number of people participating in community or public welfare activities | Person/time | 1686 | 2104 | 3241 | 72 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total number of hours of participation in community or public welfare activities | Hours | 2351 | 3691 | 11685 | 72 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | Tons | 45070 | 47066 | 44496 |
NOâ‚“ Emissions | Tons | 545325 | 522229 | 496430 |
SOâ‚“ Emissions | Tons | 301620 | 132479 | 242353 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | Tons of carbon dioxide equivalent | 20927960 | 22198758 | 20764380 |
Indirect Energy Emissions (Scope 2) | Tons of carbon dioxide equivalent | 15454 | 16066 | 14428 |
Total GHG Emissions | Tons of carbon dioxide equivalent | 20943414 | 22214824 | 20778709 |
Total GHG Emissions Intensity (By Product Volume) | Kilograms of carbon dioxide equivalent/TEU | 8.77 | 8.41 | 7.58 |
Total GHG Emissions Intensity (By Revenue) | Tons of carbon dioxide equivalent/million RMB revenue | 126.07 | 66.57 | 53.13 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Hazardous Waste (Ports and Related Services) | Kilogram | 4518625 | 5592200 | 5990357 |
Total Hazardous Waste | Kilogram | 4518625 | 5592200 | 5990357 |
Total Hazardous Waste Intensity (By Revenue) | Kilogram/million RMB revenue | 646.54 | 705.11 | 611.38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Non-Hazardous Waste Intensity (By Revenue) | Kilogram/million RMB revenue | 175.03 | 185.57 | 138.92 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Diesel Fuel Consumption | litres | 76178199 | 84822636 | 76986169 |
Direct Energy Intensity (By Revenue) | Million megajoules/million RMB revenue | 0.46 | 0.44 | 0.33 |
Energy Consumption Intensity (By Unit Product) | gigajoules per TEU | 0.07 | ||
Gasoline Consumption | litres | 597858 | 778698 | 767467 |
Indirect Energy Intensity (By Revenue) | Million megajoules/million RMB revenue | 0.3 | 0.27 | 0.23 |
LNG Consumption | litres | 13670733 | 9650643 | 7365154 |
LPG Consumption | litres | 177740 | 198849 | 151030 |
Natural Gas Consumption | cubic meters | 372410 | 450549 | 355959 |
Purchased Electricity | kWh | 576429121 | 605427565 | 628552329 |
Total Direct Energy Consumption | Million megajoules | 3247 | 3504 | 3189 |
Total Indirect Energy Consumption | Million megajoules | 2075 | 2180 | 2265 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Discharge of Domestic Wastewater | Tons | 168820 | 129766 | 132933 |
Total Wastewater Discharge | Cubic meters | 1135327 | 834336 | 1054890 |
Total Water Withdrawal | Tons | 475470 | 774577 | 1293461 |
Water Consumption Intensity (By Revenue) | Tons/ million RMB of operating income | 2.86 | 2.32 | 3.31 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | % | 15 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Contractors | People | 6957 | 7655 | 7759 |
Number of New Employees (Above 50) | People | 39 | 111 | 48 |
Number of New Employees (Aged 30-50) | People | 525 | 796 | 772 |
Number of New Employees (Aged Below 30) | People | 1384 | 1849 | 1848 |
Number of New Employees (Female) | People | 957 | 1411 | 1358 |
Number of New Employees (Mainland China) | People | 1093 | 1680 | 1428 |
Number of New Employees (Male) | People | 990 | 1344 | 1310 |
Number of New Employees (Overseas) | People | 855 | 1075 | 1240 |
Number of Total Employees | People | 29379 | 30980 | 31510 |
Percentage of Employees Aged 30-50 | % | 67 | 66 | 63 |
Percentage of Employees Aged Above 50 | % | 14 | 15 | 17 |
Percentage of Employees Aged Below 30 | % | 19 | 19 | 21 |
Percentage of Employees in Hong Kong | % | 5 | 5 | 6 |
Percentage of Employees in Mainland China | % | 65 | 66 | 65 |
Percentage of Employees in Overseas | % | 30 | 29 | 29 |
Percentage of Female Employees | % | 35 | 37 | 38 |
Percentage of Full-time Employees | % | 99.8 | 99.6 | 99.5 |
Percentage of General Employees | % | 95 | 95 | 95 |
Percentage of Male Employees | % | 65 | 63 | 62 |
Percentage of Part-time Employees | % | 0.2 | 0.4 | 0.5 |
Percentage of Senior Management Employees | % | 5 | 5 | 5 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 2.78 | 3.93 | 3.12 |
Turnover Rate of Employees Aged Above 50 | % | 3.74 | 2.01 | 1.74 |
Turnover Rate of Employees Aged Below 30 | % | 8.71 | 13.3 | 11.59 |
Turnover Rate of Employees in Hong Kong | % | 9.13 | 12.43 | 6.62 |
Turnover Rate of Employees in Mainland China | % | 3.2 | 3.95 | 3.34 |
Turnover Rate of Employees in Overseas | % | 5 | 7.31 | 8.85 |
Turnover Rate of Total Employees | % | 3.78 | 5.37 | 4.46 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Fatalities as a Result of Work-related Injuries | People | 1 | ||
Number of Fatalities of the Last 3 Years | People | 1 | 1 | 1 |
Number of Work-related Fatalities | People | 1 |
Lost days due to work injury.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | Days | 2010 | 1295 | 2886 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Percentage of Trained Female Employees | % | 35 | 37 | 38 |
Percentage of Trained General Employees | % | 95 | 95 | 95 |
Percentage of Trained Male Employees | % | 65 | 63 | 62 |
Percentage of Trained Senior Management | % | 5 | 5 | 5 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Average Training Hours (Female) | Hours | 11.8 | 13.5 | 28.3 |
Average Training Hours (General Staff) | Hours | 11.8 | 13.5 | 27.4 |
Average Training Hours (Male) | Hours | 11.8 | 13.5 | 33 |
Average Training Hours (Senior Management) | Hours | 11.8 | 13.5 | 103 |
Total Training Hours | Hours | 345356 | 418754 | 983514 |
Training Hours of Anti-corruption | Hours | 22231 | 37177 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Suppliers in Mainland China | 33827 | 19762 | 21135 | |
Number of Total Suppliers | 67870 | 41218 | 41049 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Products and Service Related Complaints | Number of complaints | 213 | 630 | 514 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Volunteer Service Hours | hours | 2351 | 3691 | 11685 |