COUNTRY GARDEN SERVICES HOLDINGS COMPANY LIMITED ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
NOx emissions | kg | 1902.07 | 2041.37 | 1854.72 | 125 |
SOx emissions | kg | 0.11 | 0.1 | 0.05 | 125 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Scope 1 (CO2 equivalent emissions) | ton | 5442.95 | 5782.83 | 5157.33 | 125 |
Scope 2 (CO2 equivalent emissions) | ton | 434806.46 | 568531.25 | 636429.18 | 125 |
Total greenhouse gas emissions (Scope 1 + Scope 2, carbon dioxide equivalent emissions) | ton | 440249.41 | 574314.08 | 641586.51 | 125 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total hazardous waste | ton | 4.79 | 0.75 | 2.82 | 125 |
Weight of wasted batteries | ton | 4.79 | 0.75 | 2.82 | 125 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total non-hazardous waste | ton | 2028.53 | 2712.35 | 2078.04 | 125 |
Weight of food waste | ton | 1450.95 | 2243.43 | 1574.89 | 125 |
Weight of office waste | ton | 577.58 | 468.92 | 503.15 | 125 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Energy purchased (indirect) consumption | '000kWh | 507676.68 | 663949.6 | 748992.02 | 125 |
Liquefied petroleum gas ("LPG") consumption | '000kWh | 1585.05 | 1393.18 | 758.39 | 125 |
Non-renewable fuel (direct) consumption | '000kWh | 26987.52 | 28715.91 | 25681.77 | 125 |
Pipeline natural gas consumption | '000kWh | 25042.47 | 27322.72 | 24923.38 | 125 |
Purchased electricity consumption | '000kWh | 507676.68 | 663949.6 | 748992.02 | 125 |
Total energy consumption | '000kWh | 534664.2 | 692665.51 | 774673.79 | 125 |
Total energy intensity | '000kWh/m² | 0.0012 | 0.0013 | 0.0018 | 125 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total water consumption | m³ | 28490751.03 | 29881488.74 | 40580113.94 | 125 |
Water consumption intensity | m³/m² | 0.066 | 0.058 | 0.097 | 125 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Environmental protection - Input capital | RMB | 77271 | 72815 | 492284 | 129 |
Environmental protection - Input time | h | 2240 | 1314 | 8883 | 129 |
Environmental protection - Number of input workforce (person) | person | 1630 | 211 | 7572 | 129 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Total - Number of input workforce (person) | person | 4519 | 39610 | 70603 | 129 |
Total number of employees | 60803 | 168960 | 227759 | 126 | |
Total number of employees - Aged 31-40 | persons | 19347 | 31809 | 50560 | 88 |
Total number of employees - Aged 41-50 | persons | 13773 | 27884 | 44461 | 88 |
Total number of employees - Aged 50 above | persons | 7724 | 84813 | 98565 | 88 |
Total number of employees - Aged under 30 | persons | 19959 | 24354 | 34173 | 88 |
Total number of employees - Business | persons | 2447 | 3986 | 5278 | 88 |
Total number of employees - Female | persons | 21998 | 70910 | 96611 | 88 |
Total number of employees - Hong Kong SAR and Macao SAR | persons | 444 | 529 | 570 | 88 |
Total number of employees - Mainland China | persons | 59870 | 167806 | 226757 | 88 |
Total number of employees - Male | persons | 38805 | 97950 | 131148 | 88 |
Total number of employees - Management | persons | 5254 | 7424 | 13437 | 88 |
Total number of employees - Overseas areas | persons | 489 | 525 | 432 | 88 |
Total number of employees - Professional | persons | 3818 | 14034 | 23486 | 88 |
Total number of employees - Service | persons | 49284 | 143416 | 185558 | 88 |
Total number of employees by age group - Aged 31-40 | 19347 | 31809 | 50560 | 126 | |
Total number of employees by age group - Aged 41-50 | 13773 | 27884 | 44461 | 126 | |
Total number of employees by age group - Aged 50 above | 7724 | 84813 | 98565 | 126 | |
Total number of employees by age group - Aged under 30 | 19959 | 24354 | 34173 | 126 | |
Total number of employees by employment type - Full-time | 60704 | 160133 | 220171 | 126 | |
Total number of employees by employment type - Part-time | 99 | 8727 | 7588 | 126 | |
Total number of employees by gender - Female | 21998 | 70910 | 96611 | 126 | |
Total number of employees by gender - Male | 38805 | 97950 | 131148 | 126 | |
Total number of employees by job type - Business | 2447 | 3986 | 5278 | 126 | |
Total number of employees by job type - Management | 5254 | 7424 | 13437 | 126 | |
Total number of employees by job type - Professional | 3818 | 14034 | 23486 | 126 | |
Total number of employees by job type - Service | 49284 | 143416 | 185558 | 126 | |
Total number of employees by region - Chinese Mainland | 59870 | 167806 | 226757 | 126 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Employee turnover rate by age group - Aged 31-40 | % | 24.51 | 26.62 | 127 |
Employee turnover rate by age group - Aged 41-50 | % | 21.85 | 23.52 | 127 |
Employee turnover rate by age group - Aged 50 above | % | 25.68 | 27.01 | 127 |
Employee turnover rate by age group - Aged under 30 | % | 32.03 | 37.47 | 127 |
Employee turnover rate by gender - Female | % | 24.21 | 27.42 | 127 |
Employee turnover rate by gender - Male | % | 27.02 | 28.58 | 127 |
Employee turnover rate by region - Chinese Mainland | % | 25.83 | 28.05 | 127 |
Employee turnover rate by region - Hong Kong SAR and Macao SAR | % | 30.85 | 28.71 | 127 |
Employee turnover rate by region - Overseas areas | % | 30.19 | 44.33 | 127 |
Overall employee turnover rate (%) | % | 25.87 | 28.09 | 127 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of work-related fatalities (person) | person | 1 | 1 | 2 | 127 |
Rate of work-related fatalities (%) | % | 0.002 | 0.001 | 0.001 | 127 |
Lost days due to work injury.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Lost days due to work injury (day) | day | 3664 | 6419 | 9968 | 127 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Percentage of employees trained - Female | % | 87.29 | 128 |
Percentage of employees trained - Middle management | % | 68.6 | 128 |
Percentage of employees trained - Ordinary employees | % | 96.79 | 128 |
Percentage of employees trained - Senior management | % | 87.56 | 128 |
Percentage of employees trained by gender - Male | % | 87.77 | 127 |
Percentage of total employees trained | % | 86.67 | 127 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Average hours of training per employee | hours | 63.75 | 128 |
Average hours of training per employee by category - Middle management | hours | 66.6 | 128 |
Average hours of training per employee by category - Ordinary employees | hours | 63 | 128 |
Average hours of training per employee by category - Senior management | hours | 68.8 | 128 |
Average hours of training per employee by gender - Female | hours | 63.3 | 128 |
Average hours of training per employee by gender - Male | hours | 64.05 | 128 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of suppliers | 11878 | 8786 | 9081 | 128 | |
Number of suppliers - Chinese Mainland - Central China | 2785 | 2384 | 128 | ||
Number of suppliers - Chinese Mainland - Eastern China | 3989 | 4737 | 128 | ||
Number of suppliers - Chinese Mainland - Northeast China | 429 | 335 | 128 | ||
Number of suppliers - Chinese Mainland - Western China | 1582 | 1624 | 128 | ||
Number of suppliers - Overseas areas | 1 | 1 | 128 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of complaints received regarding the products and services | 69938 | 117647 | 226062 | 128 | |
Response rate of complaints completed | % | 100 | 100 | 99.49 | 128 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Number of concluded legal cases regarding corruption (case) | - | 129 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Culture - Input capital | RMB | 730971 | 4368874 | 2916526 | 129 |
Culture - Input time | h | 14644 | 38763 | 121603 | 129 |
Culture - Number of input workforce (person) | person | 1829 | 33356 | 50512 | 129 |
Education - Input capital | RMB | 164822 | 25186 | 130570 | 129 |
Education - Input time | h | 976 | 430 | 3685 | 129 |
Education - Number of input workforce (person) | person | 345 | 888 | 9400 | 129 |
Philanthropy - Input capital | RMB | 275200 | 150000 | 234566 | 129 |
Philanthropy - Input time | h | 168 | 1386 | 7429 | 129 |
Philanthropy - Number of input workforce (person) | person | 100 | 1725 | 2789 | 129 |
Sports - Input capital | RMB | 107723 | 975000 | 531090 | 129 |
Sports - Input time | h | 3691 | 313 | 2725 | 129 |
Sports - Number of input workforce (person) | person | 615 | 3430 | 330 | 129 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
NOₓ Emissions | kg | 1902.07 | 2041.37 | 1854.72 |
SOₓ Emissions | kg | 0.11 | 0.1 | 0.05 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | ton | 5442.95 | 5782.83 | 5157.33 |
Indirect Energy Emissions (Scope 2) | ton | 434806.46 | 568531.25 | 636429.18 |
Total GHG Emissions | ton | 440249.41 | 574314.08 | 641586.51 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Hazardous Waste (Used Batteries) | ton | 4.79 | 0.75 | 2.82 |
Total Hazardous Waste | ton | 4.79 | 0.75 | 2.82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Non-Hazardous Waste (Kitchen Waste) | ton | 1450.95 | 2243.43 | 1574.89 |
Non-Hazardous Waste (Office Waste) | ton | 577.58 | 468.92 | 503.15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Energy Consumption Intensity (By Area) | '000kWh/m² | 0.0012 | 0.0013 | 0.0018 |
LPG Consumption | '000kWh | 1585.05 | 1393.18 | 758.39 |
Natural Gas Consumption | '000kWh | 25042.47 | 27322.72 | 24923.38 |
Purchased Electricity | '000kWh | 507676.68 | 663949.6 | 748992.02 |
Total Energy Consumption | '000kWh | 534664.2 | 692665.51 | 774673.79 |
Total Indirect Energy Consumption | '000kWh | 507676.68 | 663949.6 | 748992.02 |
Total Non-Renewable Fuel Consumption | '000kWh | 26987.52 | 28715.91 | 25681.77 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Water Consumption | m³ | 28490751.03 | 29881488.74 | 40580113.94 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Investment in Ecological Restoration | RMB | 77271 | 72815 | 492284 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Employees Aged 30-50 | persons | 33120 | 59693 | 95021 |
Number of Employees Aged Above 50 | persons | 7724 | 84813 | 98565 |
Number of Employees Aged Below 30 | persons | 19959 | 24354 | 34173 |
Number of Employees in Hong Kong | persons | 444 | 529 | 570 |
Number of Employees in Mainland China | persons | 59870 | 167806 | 226757 |
Number of Employees in Overseas | persons | 489 | 525 | 432 |
Number of Female Employees | persons | 21998 | 70910 | 96611 |
Number of Full-time Employees | persons | 60704 | 160133 | 220171 |
Number of Male Employees | persons | 38805 | 97950 | 131148 |
Number of Part-time Employees | persons | 99 | 8727 | 7588 |
Number of Total Employees | persons | 60803 | 168960 | 227759 |
Percentage of Employees Aged 30-50 | percent | 54.47 | 35.34 | 41.72 |
Percentage of Employees Aged Above 50 | percent | 12.71 | 50.24 | 43.27 |
Percentage of Employees Aged Below 30 | percent | 32.82 | 14.42 | 15.01 |
Percentage of Employees in Hong Kong | percent | 0.73 | 0.31 | 0.25 |
Percentage of Employees in Mainland China | percent | 98.47 | 99.32 | 99.56 |
Percentage of Employees in Overseas | percent | 0.8 | 0.31 | 0.19 |
Percentage of Female Employees | percent | 36.15 | 42.03 | 42.41 |
Percentage of Full-time Employees | percent | 99.84 | 94.84 | 96.67 |
Percentage of Male Employees | percent | 63.85 | 57.97 | 57.59 |
Percentage of Part-time Employees | percent | 0.16 | 5.16 | 3.33 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 23.18 | 25.07 |
Turnover Rate of Employees Aged Above 50 | % | 25.68 | 27.01 |
Turnover Rate of Employees Aged Below 30 | % | 32.03 | 37.47 |
Turnover Rate of Employees in Hong Kong and Mainland China | % | 30.85 | 28.71 |
Turnover Rate of Employees in Mainland China | % | 25.83 | 28.05 |
Turnover Rate of Employees in Overseas | % | 30.19 | 44.33 |
Turnover Rate of Female Employees | % | 24.21 | 27.42 |
Turnover Rate of Male Employees | % | 27.02 | 28.58 |
Turnover Rate of Total Employees | % | 25.87 | 28.09 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Fatalities Rate of the Last 3 Years | % | 0.0013333333333333333 | ||
Number of Fatalities of the Last 3 Years | person | 4 | ||
Number of Work-related Fatalities | person | 1 | 1 | 2 |
Work-related Fatalities Rate | % | 0.002 | 0.001 | 0.001 |
Lost days due to work injury.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | day | 3664 | 6419 | 9968 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2022 |
---|---|---|
Percentage of Employees Trained | % | 86.67 |
Percentage of Trained Female Employees | % | 87.29 |
Percentage of Trained General Employees | % | 96.79 |
Percentage of Trained Male Employees | % | 87.77 |
Percentage of Trained Middle Management | % | 68.6 |
Percentage of Trained Senior Management | % | 87.56 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2022 |
---|---|---|
Average Training Hours (Female) | hours | 63.3 |
Average Training Hours (General Staff) | hours | 63 |
Average Training Hours (Male) | hours | 64.05 |
Average Training Hours (Middle Management) | hours | 66.6 |
Average Training Hours (Senior Management) | hours | 68.8 |
Average Training Hours per Employee | hours | 63.75 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Suppliers in Central China | 2785 | 2384 | ||
Number of Suppliers in East China | 3989 | 4737 | ||
Number of Suppliers in Northeast China | 429 | 335 | ||
Number of Suppliers in Overseas | 1 | 1 | ||
Number of Suppliers in West China | 1582 | 1624 | ||
Number of Total Suppliers | 11878 | 8786 | 9081 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Complaints Handling Rate | % | 100 | 100 | 99.49 |
Number of Products and Service Related Complaints | 69938 | 117647 | 226062 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Investment in Education Donation | RMB | 164822 | 25186 | 130570 |
Number of Employees Participating in Volunteer Activities | person | 2889 | 39399 | 63031 |
Total Social Investment | RMB | 1277516 | 5670060 | 3802452 |
Total Volunteer Service Hours | h | 19479 | 40992 | 135442 |