COUNTRY GARDEN SERVICES HOLDINGS COMPANY LIMITED ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022

Year: 2022
Published: 2023-04-24
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 2022 Report Pages
NOx emissions kg 1902.07 2041.37 1854.72 125
SOx emissions kg 0.11 0.1 0.05 125

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Scope 1 (CO2 equivalent emissions) ton 5442.95 5782.83 5157.33 125
Scope 2 (CO2 equivalent emissions) ton 434806.46 568531.25 636429.18 125
Total greenhouse gas emissions (Scope 1 + Scope 2, carbon dioxide equivalent emissions) ton 440249.41 574314.08 641586.51 125

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Total hazardous waste ton 4.79 0.75 2.82 125
Weight of wasted batteries ton 4.79 0.75 2.82 125

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Total non-hazardous waste ton 2028.53 2712.35 2078.04 125
Weight of food waste ton 1450.95 2243.43 1574.89 125
Weight of office waste ton 577.58 468.92 503.15 125

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Energy purchased (indirect) consumption '000kWh 507676.68 663949.6 748992.02 125
Liquefied petroleum gas ("LPG") consumption '000kWh 1585.05 1393.18 758.39 125
Non-renewable fuel (direct) consumption '000kWh 26987.52 28715.91 25681.77 125
Pipeline natural gas consumption '000kWh 25042.47 27322.72 24923.38 125
Purchased electricity consumption '000kWh 507676.68 663949.6 748992.02 125
Total energy consumption '000kWh 534664.2 692665.51 774673.79 125
Total energy intensity '000kWh/m² 0.0012 0.0013 0.0018 125

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Total water consumption 28490751.03 29881488.74 40580113.94 125
Water consumption intensity m³/m² 0.066 0.058 0.097 125

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 2022 Report Pages
Environmental protection - Input capital RMB 77271 72815 492284 129
Environmental protection - Input time h 2240 1314 8883 129
Environmental protection - Number of input workforce (person) person 1630 211 7572 129

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Total - Number of input workforce (person) person 4519 39610 70603 129
Total number of employees 60803 168960 227759 126
Total number of employees - Aged 31-40 persons 19347 31809 50560 88
Total number of employees - Aged 41-50 persons 13773 27884 44461 88
Total number of employees - Aged 50 above persons 7724 84813 98565 88
Total number of employees - Aged under 30 persons 19959 24354 34173 88
Total number of employees - Business persons 2447 3986 5278 88
Total number of employees - Female persons 21998 70910 96611 88
Total number of employees - Hong Kong SAR and Macao SAR persons 444 529 570 88
Total number of employees - Mainland China persons 59870 167806 226757 88
Total number of employees - Male persons 38805 97950 131148 88
Total number of employees - Management persons 5254 7424 13437 88
Total number of employees - Overseas areas persons 489 525 432 88
Total number of employees - Professional persons 3818 14034 23486 88
Total number of employees - Service persons 49284 143416 185558 88
Total number of employees by age group - Aged 31-40 19347 31809 50560 126
Total number of employees by age group - Aged 41-50 13773 27884 44461 126
Total number of employees by age group - Aged 50 above 7724 84813 98565 126
Total number of employees by age group - Aged under 30 19959 24354 34173 126
Total number of employees by employment type - Full-time 60704 160133 220171 126
Total number of employees by employment type - Part-time 99 8727 7588 126
Total number of employees by gender - Female 21998 70910 96611 126
Total number of employees by gender - Male 38805 97950 131148 126
Total number of employees by job type - Business 2447 3986 5278 126
Total number of employees by job type - Management 5254 7424 13437 126
Total number of employees by job type - Professional 3818 14034 23486 126
Total number of employees by job type - Service 49284 143416 185558 126
Total number of employees by region - Chinese Mainland 59870 167806 226757 126

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 Report Pages
Employee turnover rate by age group - Aged 31-40 % 24.51 26.62 127
Employee turnover rate by age group - Aged 41-50 % 21.85 23.52 127
Employee turnover rate by age group - Aged 50 above % 25.68 27.01 127
Employee turnover rate by age group - Aged under 30 % 32.03 37.47 127
Employee turnover rate by gender - Female % 24.21 27.42 127
Employee turnover rate by gender - Male % 27.02 28.58 127
Employee turnover rate by region - Chinese Mainland % 25.83 28.05 127
Employee turnover rate by region - Hong Kong SAR and Macao SAR % 30.85 28.71 127
Employee turnover rate by region - Overseas areas % 30.19 44.33 127
Overall employee turnover rate (%) % 25.87 28.09 127

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Number of work-related fatalities (person) person 1 1 2 127
Rate of work-related fatalities (%) % 0.002 0.001 0.001 127

Lost days due to work injury.

Indicator Unit 2020 2021 2022 Report Pages
Lost days due to work injury (day) day 3664 6419 9968 127

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Percentage of employees trained - Female % 87.29 128
Percentage of employees trained - Middle management % 68.6 128
Percentage of employees trained - Ordinary employees % 96.79 128
Percentage of employees trained - Senior management % 87.56 128
Percentage of employees trained by gender - Male % 87.77 127
Percentage of total employees trained % 86.67 127

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Average hours of training per employee hours 63.75 128
Average hours of training per employee by category - Middle management hours 66.6 128
Average hours of training per employee by category - Ordinary employees hours 63 128
Average hours of training per employee by category - Senior management hours 68.8 128
Average hours of training per employee by gender - Female hours 63.3 128
Average hours of training per employee by gender - Male hours 64.05 128

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Number of suppliers 11878 8786 9081 128
Number of suppliers - Chinese Mainland - Central China 2785 2384 128
Number of suppliers - Chinese Mainland - Eastern China 3989 4737 128
Number of suppliers - Chinese Mainland - Northeast China 429 335 128
Number of suppliers - Chinese Mainland - Western China 1582 1624 128
Number of suppliers - Overseas areas 1 1 128

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
Number of complaints received regarding the products and services 69938 117647 226062 128
Response rate of complaints completed % 100 100 99.49 128

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2020 Report Pages
Number of concluded legal cases regarding corruption (case) - 129

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 Report Pages
Culture - Input capital RMB 730971 4368874 2916526 129
Culture - Input time h 14644 38763 121603 129
Culture - Number of input workforce (person) person 1829 33356 50512 129
Education - Input capital RMB 164822 25186 130570 129
Education - Input time h 976 430 3685 129
Education - Number of input workforce (person) person 345 888 9400 129
Philanthropy - Input capital RMB 275200 150000 234566 129
Philanthropy - Input time h 168 1386 7429 129
Philanthropy - Number of input workforce (person) person 100 1725 2789 129
Sports - Input capital RMB 107723 975000 531090 129
Sports - Input time h 3691 313 2725 129
Sports - Number of input workforce (person) person 615 3430 330 129

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021 2022
NOₓ Emissions kg 1902.07 2041.37 1854.72
SOₓ Emissions kg 0.11 0.1 0.05

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) ton 5442.95 5782.83 5157.33
Indirect Energy Emissions (Scope 2) ton 434806.46 568531.25 636429.18
Total GHG Emissions ton 440249.41 574314.08 641586.51

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Hazardous Waste (Used Batteries) ton 4.79 0.75 2.82
Total Hazardous Waste ton 4.79 0.75 2.82

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste (Kitchen Waste) ton 1450.95 2243.43 1574.89
Non-Hazardous Waste (Office Waste) ton 577.58 468.92 503.15

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Energy Consumption Intensity (By Area) '000kWh/m² 0.0012 0.0013 0.0018
LPG Consumption '000kWh 1585.05 1393.18 758.39
Natural Gas Consumption '000kWh 25042.47 27322.72 24923.38
Purchased Electricity '000kWh 507676.68 663949.6 748992.02
Total Energy Consumption '000kWh 534664.2 692665.51 774673.79
Total Indirect Energy Consumption '000kWh 507676.68 663949.6 748992.02
Total Non-Renewable Fuel Consumption '000kWh 26987.52 28715.91 25681.77

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption 28490751.03 29881488.74 40580113.94

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2020 2021 2022
Total Investment in Ecological Restoration RMB 77271 72815 492284

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Employees Aged 30-50 persons 33120 59693 95021
Number of Employees Aged Above 50 persons 7724 84813 98565
Number of Employees Aged Below 30 persons 19959 24354 34173
Number of Employees in Hong Kong persons 444 529 570
Number of Employees in Mainland China persons 59870 167806 226757
Number of Employees in Overseas persons 489 525 432
Number of Female Employees persons 21998 70910 96611
Number of Full-time Employees persons 60704 160133 220171
Number of Male Employees persons 38805 97950 131148
Number of Part-time Employees persons 99 8727 7588
Number of Total Employees persons 60803 168960 227759
Percentage of Employees Aged 30-50 percent 54.47 35.34 41.72
Percentage of Employees Aged Above 50 percent 12.71 50.24 43.27
Percentage of Employees Aged Below 30 percent 32.82 14.42 15.01
Percentage of Employees in Hong Kong percent 0.73 0.31 0.25
Percentage of Employees in Mainland China percent 98.47 99.32 99.56
Percentage of Employees in Overseas percent 0.8 0.31 0.19
Percentage of Female Employees percent 36.15 42.03 42.41
Percentage of Full-time Employees percent 99.84 94.84 96.67
Percentage of Male Employees percent 63.85 57.97 57.59
Percentage of Part-time Employees percent 0.16 5.16 3.33

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022
Turnover Rate of Employees Aged 30-50 % 23.18 25.07
Turnover Rate of Employees Aged Above 50 % 25.68 27.01
Turnover Rate of Employees Aged Below 30 % 32.03 37.47
Turnover Rate of Employees in Hong Kong and Mainland China % 30.85 28.71
Turnover Rate of Employees in Mainland China % 25.83 28.05
Turnover Rate of Employees in Overseas % 30.19 44.33
Turnover Rate of Female Employees % 24.21 27.42
Turnover Rate of Male Employees % 27.02 28.58
Turnover Rate of Total Employees % 25.87 28.09

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020 2021 2022
Fatalities Rate of the Last 3 Years % 0.0013333333333333333
Number of Fatalities of the Last 3 Years person 4
Number of Work-related Fatalities person 1 1 2
Work-related Fatalities Rate % 0.002 0.001 0.001

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Days Due to Work-related Injuries day 3664 6419 9968

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 86.67
Percentage of Trained Female Employees % 87.29
Percentage of Trained General Employees % 96.79
Percentage of Trained Male Employees % 87.77
Percentage of Trained Middle Management % 68.6
Percentage of Trained Senior Management % 87.56

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Female) hours 63.3
Average Training Hours (General Staff) hours 63
Average Training Hours (Male) hours 64.05
Average Training Hours (Middle Management) hours 66.6
Average Training Hours (Senior Management) hours 68.8
Average Training Hours per Employee hours 63.75

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Central China 2785 2384
Number of Suppliers in East China 3989 4737
Number of Suppliers in Northeast China 429 335
Number of Suppliers in Overseas 1 1
Number of Suppliers in West China 1582 1624
Number of Total Suppliers 11878 8786 9081

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021 2022
Complaints Handling Rate % 100 100 99.49
Number of Products and Service Related Complaints 69938 117647 226062

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022
Investment in Education Donation RMB 164822 25186 130570
Number of Employees Participating in Volunteer Activities person 2889 39399 63031
Total Social Investment RMB 1277516 5670060 3802452
Total Volunteer Service Hours h 19479 40992 135442