Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Discharge amount of waste water | m³ | 1929041 | 1902661 | 1489422 | 24 |
| Discharge amount of waste water per RMB10000 of operating revenue | Tonnes/RMB10000, tonnes | 2.65 | 24, 26 | ||
| NOx emissions | Tonne | 12.7336 | 7.6358 | 7.1175 | 24 |
| PM emissions | Tonne | 0.1907 | 0.1096 | 0.2792 | 24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| CO2 emissions per RMB10000 of operating revenue | tonnes | 0.1346 | 25 | |||
| Direct emissions (Scope 1) | Tonnes of CO2 equivalent | 5841.84 | 5126.59 | 7507.73 | 24 | |
| Indirect emissions (Scope 2) | Tonnes of CO2 equivalent | 83060.02 | 53082.63 | 68146.52 | 24 | |
| Targeted reduction in greenhouse gas emissions per ten thousand RMB of operating income compared with 2020 | 10% | 25 | ||||
| Total GHG emissions | Tonnes of CO2 equivalent | 88607.85 | 58115.21 | 75646.01 | 24 | |
| Total GHG emissions per RMB10000 of operating revenue (Scope 1 and Scope 2) | Tonnes of CO2 equivalent/RMB10000 | 0.1346 | 24 | |||
| Total GHG emissions per square meter of floor area (Scope 1 and Scope 2) | kg CO2 equivalent/m² | 135.49 | 88.77 | 164.22 | 24 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Hazardous medical waste produced | tons | 1595.99 | 27 | ||
| Total amount of hazardous medical waste per RMB10000 of operating revenue | Tonnes/RMB10000 | 0.0028 | 24 | ||
| Total amount of hazardous medical waste per square meter of floor area | kg/m² | 1.96 | 2.39 | 3.46 | 24 |
| Total discharge of hazardous medical waste | Tonne | 1281.39 | 1564.32 | 1595.99 | 24 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Change in non-hazardous medical waste produced compared with 2021 | % | -1.17 | 27 | ||
| Handling amount of non-hazardous medical waste per RMB10000 of operating revenue | Tonnes/RMB10000 | 0.0118 | 24 | ||
| Non-hazardous medical waste produced | tons | 6646 | 27 | ||
| Total amount of non-hazardous medical waste per square meter of floor area | kg/m² | 10.71 | 10.27 | 14.43 | 24 |
| Total amount of recycled waste | Tonne | 516.96 | 571.25 | 479.33 | 24 |
| Total discharge of non-hazardous waste | Tonne | 7010 | 6725 | 6646 | 24 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive energy consumption per RMB10000 of operating revenue | tonnes of standard coal | 0.0196 | 30 | ||
| Diesel | MWh | 673.63 | 760.89 | 929.6 | 29 |
| Fresh energy consumption per RMB10000 of operating revenue | Tonnes of standard coal/RMB10000 | 0.0196 | 29 | ||
| LPG | MWh | 326.08 | 688.53 | 398.64 | 29 |
| Natural gas | MWh | 25637.59 | 23629.57 | 21570.35 | 29 |
| Petrol | MWh | 1513.4 | 1091.52 | 1598.73 | 29 |
| Purchased electricity | MWh | 57444.4 | 55482.05 | 65105.47 | 29 |
| Total energy consumption | MWh | 85595.1 | 81652.56 | 89602.78 | 29 |
| Total energy consumption per square meter of floor area | MWh/m² | 0.13 | 0.12 | 0.19 | 29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Consumption of fresh water | m³ | 1788553 | 1827881 | 1890450 | 29 |
| Consumption of fresh water per RMB10000 of operating revenue | m³/RMB10000 | 6.5 | 4.11 | 3.36 | 29 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Goal for discharge amount of waste water per RMB10000 of operating revenue | 1% lower than in 2022 | 26 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total consumption of packaging materials | Tonne | 51.91 | 154.28 | 368.84 | 29 |
| Total consumption of packaging materials per RMB10000 of operating revenue | Tonne/RMB10000 | 0.00019 | 0.00035 | 0.00066 | 29 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Coverage of social insurance | % | 100 | 100 | 100 | 37 |
| Number of employees aged between 31 and 50 | Person | 8092 | 9441 | 8036 | 36 |
| Number of employees in Beijing (Beijing-based hospitals and the headquarters) | Person | 5188 | 5689 | 5608 | 36 |
| Number of employees outside Beijing | Person | 9545 | 9733 | 8925 | 36 |
| Number of employees over the age of 51 | Person | 1732 | 2162 | 2000 | 36 |
| Number of employees under the age of 30 | Person | 3999 | 3819 | 4497 | 36 |
| Number of female employees | Person | 9773 | 10940 | 10302 | 36 |
| Number of male employees | Person | 4050 | 4482 | 4231 | 36 |
| Number of new employees in the reporting period | Person | 869 | 1124 | 1582 | 36 |
| Number of outpatients and emergency cases (excluding physical examination) | 10000 no. of person | 1078.05 | 1526.67 | 55 | |
| Number of paid annual leave days per capita per year | Day | 6.55 | 8.42 | 37 | |
| Proportion of female managers | % | 26.76 | 35.79 | 36 | |
| Ratio of contracted employees | % | 100 | 100 | 100 | 37 |
| Total number of employees | Person | 13823 | 15422 | 14533 | 36 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Turnover of employees | % | 7.14 | 7.21 | 37 | |
| Turnover of employees aged 51 and above | % | 7.42 | 3.63 | 4.65 | 37 |
| Turnover of employees aged between 31 and 50 | % | 5.51 | 10.6 | 5.35 | 37 |
| Turnover of employees in Beijing (Beijing-based hospitals and the headquarters) | % | 5.82 | 6.64 | 7.04 | 37 |
| Turnover of employees outside Beijing | % | 5.61 | 8.14 | 7.32 | 37 |
| Turnover of employees under the age of 30 | % | 9.96 | 10.52 | 11.67 | 37 |
| Turnover of female employees | % | 6.74 | 6.65 | 7.34 | 37 |
| Turnover of male employees | % | 8.04 | 4.21 | 6.9 | 37 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of Level 3 & Level 4 operations | Case | 45429 | 42940 | 55 |
| Number of employees suffering work injury | Person | 42 | 44 | |
| Number of injury accidents | Time | 41 | 44 | |
| Number of inpatient operations | Case | 62995 | 54116 | 55 |
| Number of inpatients | 10000 no. of person | 28.2 | 28.62 | 55 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injury | Day | 24 | 1500 | 44 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Coverage of employees receiving physical examination | % | 100 | 100 | 100 | 44 |
| Investment in work safety | RMB10000 | 3796 | 4271 | 2757.29 | 44 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of employees participating in trainings | No. of person | 79835 | 108452 | 386991 | 48 |
| Number of trainees receiving safety training | No. of person | 157527 | 2147041 | 124364 | 44 |
| Proportion of employees participating in trainings | % | 92.43 | 89.37 | 90.96 | 48 |
| Proportion of female employees participating in training | % | 91.49 | 48 | ||
| Proportion of male employees participating in training | % | 89.67 | 48 | ||
| R&D investment | RMB10000 | 670.2 | 116.4 | 616.35 | 66 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average training hours for employees | Hour/person | 52.86 | 67.29 | 48 | |
| Average training hours for female employees | Hour/person | 67.38 | 48 | ||
| Average training hours for male employees | Hour/person | 67.08 | 48 | ||
| Investments in employee training | RMB10000 | 271.87 | 647.48 | 363.56 | 48 |
| Training hours for employees | Hour | 255929 | 649853 | 977986 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of medical quality-related complaints received | Time | 124 | 55 | ||
| Number of surgical procedures | Case | 125097 | 113518 | 55 | |
| Patient satisfaction | % | 93 | 93 | 93.66 | 55 |
| Percentage of patient complaints solved | % | 98 | 98 | 55 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of new patent applications | Nos. | 5 | 5 | 66 | |
| Number of new patents licensed | Nos. | 7 | 8 | 12 | 66 |
| Number of patents in possession | Nos. | 15 | 44 | 66 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of anti-corruption training sessions | Time | 36 | 50 | 152 | 66 |
| Number of persons attending anti-corruption training | Person | 4517 | 6538 | 9672 | 66 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of community-based free medical services | Time | 592 | 557 | 428 | 69 |
| Number of public health education activities | Time | 48767 | 10226 | 796 | 69 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of employee volunteers | Person | 1928 | 2335 | 9835 | 69 |
| Number of people benefited from community-based free medical services | Person | 79418 | 47642 | 38772 | 69 |
| Number of people benefited from public health education | Person | 2199749 | 158505 | 103942 | 69 |
| Number of people benefited from volunteer activities conducted by employees | Person | 121709 | 107983 | 59705 | 69 |
| Number of public hospital beds | Nos. | 12242 | 11115 | 55 | |
| Number of volunteer activities conducted by employees | Time | 2753 | 851 | 2033 | 69 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Tonne | 0.1907 | 0.1096 | 0.2792 |
| NOₓ Emissions | Tonne | 12.7336 | 7.6358 | 7.1175 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of CO2 equivalent | 5841.84 | 5126.59 | 7507.73 |
| Indirect Energy Emissions (Scope 2) | Tonnes of CO2 equivalent | 83060.02 | 53082.63 | 68146.52 |
| Total GHG Emissions | Tonnes of CO2 equivalent | 88607.85 | 58115.21 | 75646.01 |
| Total GHG Emissions Intensity (By Area) | kg CO2 equivalent/m² | 135.49 | 88.77 | 164.22 |
| Total GHG Emissions Intensity (By Revenue) | Tonnes of CO2 equivalent/RMB10000 | 0.1346 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Hazardous Waste | ton | 1281.39 | 1564.32 | 1595.99 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 1.96 | 2.39 | 3.46 |
| Total Hazardous Waste Intensity (By Revenue) | tonnes/RMB10000 | 0.0028 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 7010 | 6725 | 6646 |
| Non-Hazardous Waste Recycled | tonne | 516.96 | 571.25 | 479.33 |
| Total Non-Hazardous Waste Intensity (By Area) | kg/m² | 10.71 | 10.27 | 14.43 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/RMB10000 | 0.0118 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | tonnes of standard coal | 0.0196 | ||
| Diesel Fuel Consumption | MWh | 673.63 | 760.89 | 929.6 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.13 | 0.12 | 0.19 |
| Fresh energy consumption per RMB10000 of operating revenue | Tonnes of standard coal/RMB10000 | 0.0196 | ||
| Gasoline Consumption | MWh | 1513.4 | 1091.52 | 1598.73 |
| LPG Consumption | MWh | 326.08 | 688.53 | 398.64 |
| Natural Gas Consumption | MWh | 25637.59 | 23629.57 | 21570.35 |
| Purchased Electricity | MWh | 57444.4 | 55482.05 | 65105.47 |
| Total Energy Consumption | MWh | 85595.1 | 81652.56 | 89602.78 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | m³ | 1788553 | 1827881 | 1890450 |
| Water Consumption Intensity (By Revenue) | m³/RMB10000 | 6.5 | 4.11 | 3.36 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Wastewater Reduction Percentage Compared to Last Year | % (target) | 1 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Packaging Material Intensity (By Revenue) | Tonne/RMB10000 | 0.00019 | 0.00035 | 0.00066 |
| Packaging Materials Consumed | Tonne | 51.91 | 154.28 | 368.84 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 8092 | 9441 | 8036 |
| Number of Employees Aged Above 50 | Person | 1732 | 2162 | 2000 |
| Number of Employees Aged Below 30 | Person | 3999 | 3819 | 4497 |
| Number of Female Employees | Person | 9773 | 10940 | 10302 |
| Number of Male Employees | Person | 4050 | 4482 | 4231 |
| Number of New Employees | Person | 869 | 1124 | 1582 |
| Number of Total Employees | Person | 13823 | 15422 | 14533 |
| Percentage of Employees Aged 30-50 | % | 58.53 | 61.22 | 55.29 |
| Percentage of Employees Aged Above 50 | % | 12.53 | 14.02 | 13.76 |
| Percentage of Employees Aged Below 30 | % | 28.93 | 24.77 | 30.94 |
| Percentage of Female Employees | % | 70.71 | 70.94 | 70.89 |
| Percentage of Male Employees | % | 29.29 | 29.06 | 29.11 |
| Percentage of New Employees | % | 6.28 | 7.29 | 10.88 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 5.51 | 10.6 | 5.35 |
| Turnover Rate of Employees Aged Above 50 | % | 7.42 | 3.63 | 4.65 |
| Turnover Rate of Employees Aged Below 30 | % | 9.96 | 10.52 | 11.67 |
| Turnover Rate of Female Employees | % | 6.74 | 6.65 | 7.34 |
| Turnover Rate of Male Employees | % | 8.04 | 4.21 | 6.9 |
| Turnover Rate of Total Employees | % | 7.14 | 7.21 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 24 | 1500 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
| Investment in Work Safety | RMB10000 | 3796 | 4271 | 2757.29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 92.43 | 89.37 | 90.96 |
| Percentage of Trained Female Employees | % | 91.49 | ||
| Percentage of Trained Male Employees | % | 89.67 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour/person | 67.38 | ||
| Average Training Hours (Male) | Hour/person | 67.08 | ||
| Average Training Hours per Employee | Hour/person | 52.86 | 67.29 | |
| Total Training Hours | Hour | 255929 | 649853 | 977986 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Complaints Handling Rate | % | 98 | 98 |
| Number of Products and Service Related Complaints | Time | 124 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of New Patent Applications | Nos. | 5 | 5 |
| Number of Patents Held | Nos. | 15 | 44 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | Time | 36 | 50 | 152 |
| Number of Attendance for Anti-corruption Training | Person | 4517 | 6538 | 9672 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person | 1928 | 2335 | 9835 |
| Number of Volunteer Activities Sessions | Time | 2753 | 851 | 2033 |
| Number of Volunteers among Employees | Person | 1928 | 2335 | 9835 |