ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of resorts that used HFO (hydrofluoroolefin) refrigerant | % | 26 | 42 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Employee business flight travel | Tons of carbon dioxide equivalent | 17804 | 40 | |||
| Fuel and energy related emission | Tons of carbon dioxide equivalent | 37114 | 40 | |||
| GHG Emission Intensity (by bed capacity) | Kg carbon dioxide equivalent/bed | 22.2 | 19.77 | 15.98 | 39 | |
| GHG Emission Intensity (by hotel night sold) | Kg carbon dioxide equivalent/night | 44.51 | 42.78 | 30.08 | 39 | |
| GHG Emission Intensity (by revenue) | Kg carbon dioxide/RMB 10000 of Revenue, kgCO2e per 10000 RMB | 234.14 | 191.85 | 153.6 | 6, 39 | |
| Greenhouse gas emission intensity (by building area) (Kg/m²) - FOLIDAY Town | Kg/m² | 6.41 | 7.7 | 36 | ||
| Greenhouse gas emissions - Scope 1 (Tons) - FOLIDAY Town | Tons | 57 | 26.73 | 36 | ||
| Greenhouse gas emissions - Scope 2 (Tons) - FOLIDAY Town | Tons | 3087 | 442.74 | 36 | ||
| Intensity of Scope 1 and Scope 2 GHG emissions of Atlantis Sanya decrease by hotel night sold compared to 2019 | % | -9 | 41 | |||
| Intensity of Scope 1 and Scope 2 GHG emissions of Atlantis Sanya decrease by revenue compared to 2019 | % | -0.3 | 41 | |||
| Reduce carbon intensity by 40% (GHG scope 1&2) by 2030 (2019 baseline) | percent reduction | target | 37 | |||
| Reduced GHG Emissions | Tons of carbon dioxide equivalent | 15139 | 39 | |||
| Scope 1 GHG Emissions | Tons of carbon dioxide equivalent | 37855 | 74777 | 78546 | 39 | |
| Scope 2 GHG Emissions | Tons of carbon dioxide equivalent | 127456 | 118167 | 133084 | 39 | |
| Total GHG Emissions | Tons of carbon dioxide equivalent | 165311 | 177885 | 211630 | 39 | |
| Total Scope 3 GHG Emissions | Tons of carbon dioxide equivalent | 830949 | 40 | |||
| Total greenhouse gas emissions - Scope 1 + Scope 2 (Tons) - FOLIDAY Town | Tons | 3144 | 469.48 | 36 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Hazardous Waste | Tons | 1257 | 388 | 50 |
| Hazardous Waste Intensity (by revenue) | kg/RMB 10000 of revenue | 1.36 | 0.28 | 50 |
| Waste generated in operations | Tons of carbon dioxide equivalent | 10436 | 40 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Cooking Oil | Tons | 407 | 499 | 52 |
| Non-hazardous Waste | Tons | 20949 | 23019 | 50 |
| Non-hazardous Waste Intensity (by revenue) | kg/RMB 10000 revenue | 22.62 | 16.71 | 50 |
| Non-hazardous waste intensity reduction by hotel night sold compared to 2019 | % | 12 | 17 | |
| Non-hazardous waste intensity reduction by revenue compared to 2019 | % | 8 | 17 | |
| Recycling volume at Club Med resorts | tons | 4141 | 50 | |
| Reduction of non-hazardous waste generation compared to 2019 (by hotel night sold) | percent | -27 | 49 | |
| Reduction of non-hazardous waste intensity compared to 2019 (by revenue) | percent | -14 | 49 | |
| Sewage discharged to municipal pipe network | Tons of carbon dioxide equivalent | 2904 | 40 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| GHG emission intensity (scope 1&2) change compared to 2019 (by hotel night sold) | percent increase | 7 | 37 | |
| GHG emission intensity (scope 1&2) change compared to 2019 (by revenue) | percent increase | 14 | 37 | |
| GHG emission intensity (scope 1&2) reduction compared to 2019 | % (by hotel night sold), % (by revenue) | 14 | 17 | |
| Intensity of Scope 1 and Scope 2 GHG emissions reduction target compared to 2019 | % | 50 | 41 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Goal for waste generation reduction (2019 baseline) | percent | -30 | 49 | |
| Non-hazardous waste generation reduction compared to 2019 | % | 21 | 17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Average share of resorts' hot water demand met by solar thermal panels | % | 25 | 42 | |||
| Direct Energy Consumption | MWh | 107631 | 190946 | 206912 | 43 | |
| Energy Consumption Intensity (by bed capacity) | kWh/bed | 49.79 | 49.82 | 39.88 | 43 | |
| Energy Consumption Intensity (by hotel night sold) | kWh/night | 99.83 | 107.79 | 75.09 | 43 | |
| Energy Consumption Intensity (by hotel night sold, per RMB 10000 of Revenue) | kWh/RMB 10000 of Revenue | 525.11 | 483.41 | 383.42 | 43 | |
| Energy consumption intensity change compared to 2019 (by hotel night sold) | percent increase | 19 | 37 | |||
| Energy consumption intensity change compared to 2019 (by revenue) | percent increase | 27 | 37 | |||
| Indirect Energy Consumption | MWh | 263110 | 256759 | 321356 | 43 | |
| Intensity of Cooking Oil (by bed capacity) | Kg/bed | 0.05 | 0.04 | 52 | ||
| Intensity of Cooking Oil (by hotel night sold) | Kg/night | 0.1 | 0.07 | 52 | ||
| Intensity of Cooking Oil (by revenue) | Kg/RMB 10000 of revenue | 0.44 | 0.36 | 52 | ||
| Percentage of resorts equipped with heat pumps | % | 24 | 42 | |||
| Percentage of resorts equipped with photovoltaic panels | % | 11 | 12 | 42 | ||
| Percentage of resorts equipped with refrigeration heat recovery units | % | 28 | 32 | 42 | ||
| Percentage of resorts equipped with solar thermal panels (for hot water demand) | % | 24 | 42 | |||
| Proportion of villages using electric vehicles | % | 40 | 17 | |||
| Reduce energy consumption intensity by 30% by 2030 (2019 baseline) | percent reduction | target | 37 | |||
| Share of Club Med villages using electric vehicles | percent | 46 | 37 | |||
| Share of electricity consumed in Club Med Resorts from renewable sources | percent | 19 | 37 | |||
| Total Energy Consumption | MWh | 370741 | 447705 | 528268 | 43 | |
| Total energy consumption (m³) - FOLIDAY Town | m³ | 5156 | 738 | 36 | ||
| Travel of customer carried by the Group | Tons of carbon dioxide equivalent | 478406 | 40 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Drinking Water | m³ | 195836 | 187703 | 131840 | 46 |
| Freshwater Consumption Intensity (by bed capacity) | m³/bed | 0.82 | 0.61 | 0.49 | 46 |
| Freshwater Consumption Intensity (by hotel night sold) | m³/night | 1.66 | 1.32 | 0.93 | 46 |
| Freshwater Consumption Intensity (by revenue) | m³ per 10000 RMB, m³/RMB10000 of Revenue | 8.72 | 5.93 | 4.74 | 6, 46 |
| Groundwater | m³ | 1989910 | 1359586 | 1568019 | 46 |
| Municipal Water | m³ | 3692260 | 3649884 | 4443904 | 46 |
| Proportion of electricity consumed in Club Med Resorts from renewable sources | % | 19 | 17 | ||
| Purchased Recycled Water | m³ | 32864 | 50377 | 60784 | 46 |
| Purchased municipal water | Tons of carbon dioxide equivalent | 2173 | 40 | ||
| Seawater Consumption Intensity (by revenue) | m³/RMB10000 of Revenue | 396.34 | 359.04 | 723.61 | 46 |
| Surface Water | m³ | 246464 | 241997 | 320392 | 46 |
| Total Freshwater Consumption | m³ | 6157334 | 5489187 | 6524940 | 46 |
| Total Seawater Consumption | m³ | 4380000 | 4137104 | 4538107 | 46 |
| Total water consumption (m³) - FOLIDAY Town | m³ | 206975 | 109350 | 36 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Energy consumption intensity reduction compared to 2019 | % (by hotel night sold), % (by revenue) | 27 | 17 |
| Surface area equipped with solar thermal panels | sqm | 1480 | 42 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Water use intensity reduction (by hotel night sold, compared to 2019) | reduction | 16% | 43 |
| Water use intensity reduction (by revenue, compared to 2019) | reduction | 11% | 43 |
| Water use intensity reduction compared to 2019 | % (by hotel night sold), % (by revenue) | 16 | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of employees aged 30-40 | 2600 | 3503 | 55 | |
| Number of employees aged 40-50 | 2182 | 2635 | 55 | |
| Number of employees aged <30 | 3583 | 5917 | 55 | |
| Number of employees aged >50 | 1898 | 2015 | 55 | |
| Number of employees in Africa | 1092 | 1102 | 55 | |
| Number of employees in Asia | 5286 | 5088 | 55 | |
| Number of employees in Europe | 2228 | 5322 | 55 | |
| Number of employees in North America | 1201 | 1202 | 55 | |
| Number of employees in Oceania | 1026 | 926 | 55 | |
| Number of employees in South America | 430 | 430 | 55 | |
| Number of female employees | 4546 | 5925 | 55 | |
| Number of full-time employees | 10148 | 13973 | 55 | |
| Number of junior employees | 8182 | 12060 | 55 | |
| Number of male employees | 5717 | 8145 | 55 | |
| Number of middle management employees | 1813 | 1793 | 55 | |
| Number of part-time employees | 115 | 97 | 55 | |
| Number of senior management employees | 268 | 217 | 55 | |
| Shuttle bus arranged for employees | Tons of carbon dioxide equivalent | 42440 | 40 | |
| Total number of employees within the scope of the Report | 10263 | 14070 | 55 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Overall Turnover Rate | % | 46% | 56 |
| Turnover Rate by Age - 30-40 | % | 35% | 56 |
| Turnover Rate by Age - 40-50 | % | 29% | 56 |
| Turnover Rate by Age - <30 | % | 66% | 56 |
| Turnover Rate by Age - >50 | % | 24% | 56 |
| Turnover Rate by Gender - Female | % | 39% | 56 |
| Turnover Rate by Gender - Male | % | 50% | 56 |
| Turnover Rate by Geographical Region - Africa | % | 10% | 56 |
| Turnover Rate by Geographical Region - Asia | % | 35% | 56 |
| Turnover Rate by Geographical Region - Europe | % | 48% | 56 |
| Turnover Rate by Geographical Region - North America | % | 61% | 56 |
| Turnover Rate by Geographical Region - Oceania | % | 50% | 56 |
| Turnover Rate by Geographical Region - South America | % | 120% | 56 |
| Voluntary Turnover Rate | % | 30% | 56 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Lost Time Injury Frequency Rate (LTIR) | 4.66 | 1.63 | 3.88 | 17 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Lost Time Injury Frequency Rate (LTIR) reduction compared to 2019 | % | 17 | 17 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee satisfaction rate (GO+GE Voices) - Club Med | % | 92 | 62 | |
| Percentage of Employees Trained (total) | % | 100% | 100% | 60 |
| Percentage of Employees Trained by Gender (Female) | % | 100% | 100% | 60 |
| Percentage of Employees Trained by Gender (Male) | % | 100% | 100% | 60 |
| Percentage of Employees Trained by Job Level (Junior employees) | % | 100% | 100% | 60 |
| Percentage of Employees Trained by Job Level (Middle management) | % | 100% | 100% | 60 |
| Percentage of Employees Trained by Job Level (Senior management) | % | 100% | 100% | 60 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average Training Hours Per Capita | hour | 391065 | 464310 | 60 |
| Average Training Hours by Gender (Female) | hour | 30.2 | 33 | 60 |
| Average Training Hours by Gender (Male) | hour | 30.2 | 33 | 60 |
| Average Training Hours by Job Level (Junior employees) | hour | 30 | 34 | 60 |
| Average Training Hours by Job Level (Middle management) | hour | 31.2 | 31 | 60 |
| Average Training Hours by Job Level (Senior management) | hour | 32.6 | 25.5 | 60 |
| Completion rate of environmental awareness training courses for employees in Atlantis Sanya | percent | 100 | 37 | |
| Completion rate of online environmental awareness training courses for employees in Atlantis Sanya | percent | 100 | 37 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Club Med local procurement proportion | % | 80 | 6, 17 |
| Food purchase | Tons of carbon dioxide equivalent | 169748 | 40 |
| Other purchases of goods and services | Tons of carbon dioxide equivalent | 69924 | 40 |
| Proportion of local procurement in China | % | 96 | 17 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Atlantis Sanya building raw materials supplier product quality audit | suppliers | 13 | 69 |
| Atlantis Sanya building raw materials supplier product quality audit coverage rate | % | 72 | 69 |
| Atlantis Sanya food supplier safety audit coverage rate | % | 100 | 69 |
| Atlantis Sanya food supplier safety audits | suppliers | 66 | 69 |
| Proportion of food and construction raw material suppliers of Atlantis Sanya and Club Med Lijiang with ESG audits | % | 72 | 17 |
| Proportion of key suppliers in China with ESG audits by Group headquarters | % | 69 | 17 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Atlantis Sanya supplier ESG assessment | suppliers | 111 | 69 |
| Atlantis Sanya supplier ESG assessment - suppliers scored higher compared to 2021 | suppliers | 10 | 69 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of publicity posters on raising customers' awareness released at resorts | 18000 | 42 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Cumulative time invested in public welfare | hours | 5000 | 17 |
| Public welfare amount invested | million RMB | 4 | 17 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tons of carbon dioxide equivalent | 37855 | 74777 | 78546 |
| Indirect Energy Emissions (Scope 2) | Tons of carbon dioxide equivalent | 127456 | 118167 | 133084 |
| Scope 3 GHG Emissions (Business Travel) | Tons of carbon dioxide equivalent | 17804 | ||
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | Tons of carbon dioxide equivalent | 37114 | ||
| Total GHG Emissions | Tons of carbon dioxide equivalent | 165311 | 177885 | 211630 |
| Total GHG Emissions Intensity (By Revenue) | Kg carbon dioxide/RMB 10000 of Revenue | 234.14 | 191.85 | 153.6 |
| Total Other Indirect Energy Emissions (Scope 3) | Tons of carbon dioxide equivalent | 830949 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Hazardous Waste | Tons | 1257 | 388 |
| Total Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 of revenue | 1.36 | 0.28 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 revenue | 22.62 | 16.71 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2030 |
|---|---|---|---|
| Reduction in GHG Intensity Compared to Last Year (By Revenue) | % | 14 | |
| Reduction in GHG Intensity Compared to Last Year (By Unit Product) | % (by hotel night sold) | 7 | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 | % | 50 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2030 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 21 | -30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh/RMB 10000 of Revenue | 383.42 | 483.41 | 383.42 |
| Percentage of Renewable Energy Consumption | percent | 19 | ||
| Total Direct Energy Consumption | MWh | 107631 | 190946 | 206912 |
| Total Energy Consumption | MWh | 370741 | 447705 | 528268 |
| Total Indirect Energy Consumption | MWh | 263110 | 256759 | 321356 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Groundwater Withdrawal | m³ | 1989910 | 1359586 | 1568019 |
| Municipal Water Consumption | m³ | 3692260 | 3649884 | 4443904 |
| Recycled Water Usage | m³ | 32864 | 50377 | 60784 |
| Seawater Withdrawal | m³ | 4380000 | 4137104 | 4538107 |
| Surface Water Withdrawal | m³ | 246464 | 241997 | 320392 |
| Total Water Withdrawal | m³ | 6157334 | 5489187 | 6524940 |
| Water Consumption Intensity (By Revenue) | m³/RMB10000 | 8.72 | 5.93 | 4.74 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % (by revenue) | 27 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | reduction |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 4782 | 6138 | |
| Number of Employees Aged Above 50 | 1898 | 2015 | |
| Number of Employees Aged Below 30 | 3583 | 5917 | |
| Number of Employees in Africa | 1092 | 1102 | |
| Number of Employees in Asia | 5286 | 5088 | |
| Number of Employees in Europe | 2228 | 5322 | |
| Number of Employees in North America | 1201 | 1202 | |
| Number of Employees in Oceania | 1026 | 926 | |
| Number of Employees in South America | 430 | 430 | |
| Number of Female Employees | 4546 | 5925 | |
| Number of Full-time Employees | 10148 | 13973 | |
| Number of Junior Management Employees | 8182 | 12060 | |
| Number of Male Employees | 5717 | 8145 | |
| Number of Middle Management Employees | 1813 | 1793 | |
| Number of Part-time Employees | 115 | 97 | |
| Number of Senior Management Employees | 268 | 217 | |
| Number of Total Employees | 10263 | 14070 | |
| Percentage of Employees Aged 30-50 | % | 46.62 | 43.65 |
| Percentage of Employees Aged Above 50 | % | 18.5 | 14.32 |
| Percentage of Employees Aged Below 30 | % | 34.92 | 42.07 |
| Percentage of Female Employees | % | 44.33 | 42.13 |
| Percentage of Full-time Employees | % | 98.88 | 99.31 |
| Percentage of Junior Management Employees | % | 79.71 | 85.71 |
| Percentage of Male Employees | % | 55.67 | 57.87 |
| Percentage of Middle Management Employees | % | 17.68 | 12.75 |
| Percentage of Part-time Employees | % | 1.12 | 0.69 |
| Percentage of Senior Management Employees | % | 2.61 | 1.54 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 32 |
| Turnover Rate of Employees Aged Above 50 | % | 24 |
| Turnover Rate of Employees Aged Below 30 | % | 66 |
| Turnover Rate of Employees in Africa | % | 10 |
| Turnover Rate of Employees in Asia | % | 35 |
| Turnover Rate of Employees in Europe | % | 48 |
| Turnover Rate of Employees in North America | % | 61 |
| Turnover Rate of Employees in Oceania | % | 50 |
| Turnover Rate of Employees in South America | % | 120 |
| Turnover Rate of Female Employees | % | 39 |
| Turnover Rate of Male Employees | % | 50 |
| Turnover Rate of Total Employees | % | 46 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | |||
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | % | 4.66 | 1.63 | 3.88 |
| Lost Time Injury Frequency Rate (Mainland China) | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
| Percentage of Trained Middle Management | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Average Training Hours (Female) | hour | 30.2 | 33 |
| Average Training Hours (General Staff) | hour | 30 | 34 |
| Average Training Hours (Male) | hour | 30.2 | 33 |
| Average Training Hours (Middle Management) | hour | 31.2 | 31 |
| Average Training Hours (Senior Management) | hour | 32.6 | 25.5 |
| Average Training Hours per Employee | hour | 391065 | 464310 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Total Suppliers | ||
| Proportion of Spending on Local Suppliers | % | 80 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 69 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | suppliers | 111 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Complaints Handling Rate | % |
| Satisfaction Rate of Customer Complaint Handling | % |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Public Welfare Donations | million RMB | 4 |
| Total Social Investment | million RMB | 4 |
| Total Volunteer Service Hours | hours | 5000 |