Environmental, Social and Governance Report 2022

Year: 2022
Published: 2023-04-24
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Emissions - Nitrogen oxides (NOx) Tonnes 175.9 46
Emissions - Respirable suspended particulates (PM10) Tonnes 4.56 46
Emissions - Sulphur dioxides (SO2) Tonnes 133.66 46
Nitrogen oxides (NOx) emissions Kg (per million MJ of town gas) 112288 43
Sulphur oxides (SOx) emissions Kg (per million MJ of town gas) 49 43

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2022 2022 Report Pages
2022 GHG emissions of Gas Distribution Business (Chinese Mainland) Scope 1 + 2 ktCO2e 617 20
2022 GHG emissions of Gas Distribution Business (Chinese Mainland) Scope 3 (Category 11) ktCO2e 17642 20
2022 GHG emissions of Gas Distribution Business (Chinese Mainland) Scope 3 (Others) ktCO2e 2547 20
2022 GHG emissions of Gas Production (Hong Kong) Scope 1 + 2 ktCO2e 329 20
2022 GHG emissions of Gas Production (Hong Kong) Scope 3 (Category 11) ktCO2e 1457 20
2022 GHG emissions of Gas Production (Hong Kong) Scope 3 (Others) ktCO2e 370 20
Carbon intensity of gas production in Hong Kong kg CO2e per unit of town gas 0.576 20
Emissions - Scope 1 emissions Tonnes CO2e 1830000 46
Emissions - Scope 2 emissions Tonnes CO2e 673000 46
Emissions - Total greenhouse gases (GHG) Tonnes CO2e 2503000 46
Greenhouse gases emissions Tonnes CO2e 329052 43
Total scope 1 and 2 carbon emissions tCO2e 2503000 20
Total scope 1, 2 and 3 emissions (Chinese mainland gas distribution business) tCO2e 20296000 20
Total scope 1, 2 and 3 emissions (Hong Kong gas production) tCO2e 2156000 20
Utilisation of natural gas 2006–2022 - Cumulative reduction tCO2e >1460000 20

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Chemical waste generated (process related) Kg 11174 43
Chemical waste generated (process related) (per million MJ of town gas) Kg 0.41 43
Metal – from construction and maintenance of plant and pipelines recycled Tonnes 73 43
Metal – from old gas appliances recycled Tonnes 1521 43
Waste Management - Hazardous waste Tonnes 557130 46

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Non-hazardous waste landfilled Tonnes 144.1 43
Non-hazardous waste recycled Tonnes 143.8 43
Waste Management - Non-hazardous waste Tonnes 368734 46

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Lead acid battery recycled Tonnes 10.1 43

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2022 2021 2022 Report Pages
Diesel consumption GJ 17193 43
EV chargers installed at headquarters 30 20
EVs purchased 28 20
Electricity consumption GJ 338941 43
Energy Consumption - Diesel GJ 98121 46
Energy Consumption - Electricity GJ 2828623 46
Energy Consumption - Natural gas GJ 1194172 46
Energy Consumption - Others GJ 5288153 46
Energy Consumption - Unleaded petrol GJ 107905 46
Fuel mix for town gas production - Landfill gas 1% 20
Fuel mix for town gas production - Naphtha 40% 20
Fuel mix for town gas production - Natural gas 59% 20
Investment in low-carbon business over gas business (China mainland) % 11 28 19
Landfill gas used in town gas production (Hong Kong) GJ 210837 20
Naphtha consumption GJ 663241 43
Natural gas consumption GJ 4910943 43
Synthetic natural gas and landfill gas consumption GJ 210836 43
Total energy consumption GJ 6371945 43
Town gas consumption GJ 222818 43
Unleaded petrol consumption GJ 7032 43
Utilisation of natural gas 2006–2022 - Cumulative money savings to customers billion HKD 2.5 20

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Wastewater discharged – to marine water bodies (treated) 28184 43
Wastewater discharged – to sewage 98625 43
Wastewater discharged – total 128800 43
Wastewater discharged – total (per million MJ of town gas) 6.43 43
Water Withdrawal/Discharge - Wastewater discharged – to sewage Million m³ 1.19 46
Water Withdrawal/Discharge - Water withdrawal – from fresh surface water Million m³ 469.49 46
Water Withdrawal/Discharge - Water withdrawal – from municipal water supplies Million m³ 4.61 46
Water sales (Chinese mainland) Million tonnes 610 926 917 994 1027 41
Water withdrawal – from municipal water supplies 960595 43
Water withdrawal – from municipal water supplies (per million MJ of town gas) 55.1 43

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
2022 energy savings at gas production plants - Naphtha saved GJ 177145 20
2022 energy savings at gas production plants - Town gas saved GJ 33692 20
Capital expenditure HK$ million 6746 7053 7286 8387 8321 41
Target: Convert 60 vehicles to EVs by 2025 vehicles 60 20

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 Report Pages
Carton packaging material use Tonnes 920 43
Plastic packaging material use Tonnes 1.27 43
Wood packaging material use Tonnes 14.7 43

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Diversity - Ratio of Male to Female - General employee Ratio 4.5:1 4.3:1 4.2:1 4.3:1 4.9:1 42
Diversity - Ratio of Male to Female - Managerial employee Ratio 3.4:1 3.3:1 3.1:1 2.9:1 2.9:1 42
Diversity - Ratio of Male to Female - Managerial employee (revenue-generating functions) Ratio 2.5:1 42
Diversity - Ratio of Male to Female - Supervisory employee Ratio 3.0:1 3.1:1 3.1:1 3.0:1 2.9:1 42
Diversity Ratio Outside Hong Kong - General employee (Ratio of Male to Female) Ratio 2.31 45
Diversity Ratio Outside Hong Kong - Managerial employee (Ratio of Male to Female) Ratio 6.51 45
Diversity Ratio Outside Hong Kong - Supervisory employee (Ratio of Male to Female) Ratio 2.51 45
Employees (Hong Kong) - By age group - 36-55 Number 1081 41
Employees (Hong Kong) - By age group - <35 Number 618 41
Employees (Hong Kong) - By age group - ≥56 Number 653 41
Employees (Hong Kong) - By employee category - General employee Number 1187 41
Employees (Hong Kong) - By employee category - Managerial employee Number 267 41
Employees (Hong Kong) - By employee category - Supervisory employee Number 898 41
Employees (Hong Kong) - By gender - Female Number 498 41
Employees (Hong Kong) - By gender - Male Number 1854 41
Employees (Hong Kong) - Contract Number 126 41
Employees (Hong Kong) - Full-time Number 2418 2474 2495 2442 2352 41
Employees (Hong Kong) - Part-time Number 112 118 140 113 156 41
Employees (Hong Kong) - Permanent Number 2226 41
Employees Outside Hong Kong - By age group - 36-55 Number 11382 45
Employees Outside Hong Kong - By age group - ≤35 Number 9463 45
Employees Outside Hong Kong - By age group - ≥56 Number 975 45
Employees Outside Hong Kong - By employee category - General employee Number 17914 45
Employees Outside Hong Kong - By employee category - Managerial employee Number 691 45
Employees Outside Hong Kong - By employee category - Supervisory employee Number 3215 45
Employees Outside Hong Kong - By gender - Female Number 6518 45
Employees Outside Hong Kong - By gender - Male Number 15302 45
Employees Outside Hong Kong - Full-time Number 21820 45
Employees Outside Hong Kong - Permanent Number 21820 45
Gender Pay Ratio (Male to Female) - By employee category (Basic Salary) - General employee Ratio 1.1:1 42
Gender Pay Ratio (Male to Female) - By employee category (Basic Salary) - Managerial employee Ratio 1.1:1 42
Gender Pay Ratio (Male to Female) - By employee category (Basic Salary) - Supervisory employee Ratio 1.2:1 42
Gender Pay Ratio (Male to Female) - By employee category (Remuneration) - General employee Ratio 1.1:1 42
Gender Pay Ratio (Male to Female) - By employee category (Remuneration) - Managerial employee Ratio 1.1:1 42
Gender Pay Ratio (Male to Female) - By employee category (Remuneration) - Supervisory employee Ratio 1.2:1 42
Gender Pay Ratio (Male to Female) - Total (Basic Salary) Ratio 1.0:1 42
Manpower costs HK$ million 3293 3485 3284 3624 3741 41
New Recruitment (Hong Kong) - By age group - 36-55 Number (%) 109 (9.8) 41
New Recruitment (Hong Kong) - By age group - <35 Number (%) 197 (32.2) 41
New Recruitment (Hong Kong) - By age group - ≥56 Number (%) 18 (2.7) 41
New Recruitment (Hong Kong) - By gender - Female Number (%) 85 (16.3) 41
New Recruitment (Hong Kong) - By gender - Male Number (%) 239 (12.7) 41
New Recruitment (Hong Kong) - Total Number 324 41
New Recruitment Rate Outside Hong Kong - By age group - 36-55 % (4.4) 498 45
New Recruitment Rate Outside Hong Kong - By age group - ≤35 % (16.6) 1575 45
New Recruitment Rate Outside Hong Kong - By age group - ≥56 % (1.3) 13 45
New Recruitment Rate Outside Hong Kong - By gender - Female % (1.1) 594 45
New Recruitment Rate Outside Hong Kong - By gender - Male % (8.8) 1492 45
New Recruitment Rate Outside Hong Kong - Total % (9.6) 2086 45
Number of employees returned to work in the reporting period after parental leave ended - Female Number 7 42
Number of employees returned to work in the reporting period after parental leave ended - Male Number 19 42
Number of employees that were entitled to parental leave - Female Number 8 42
Number of employees that were entitled to parental leave - Male Number 20 42
Number of employees who took parental leave - Female Number 8 42
Number of employees who took parental leave - Male Number 20 42

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Return to work rate - Female % 88 42
Return to work rate - Male % 95 42
Turnover Rate Outside Hong Kong - Average turnover % (0.6) 1308 45
Turnover Rate Outside Hong Kong - By age group - 36-55 % (6.8) 1036 45
Turnover Rate Outside Hong Kong - By age group - ≤35 % (10.0) 943 45
Turnover Rate Outside Hong Kong - By age group - ≥56 % (4.2) 272 45
Turnover Rate Outside Hong Kong - By gender - Female % (4.2) 272 45
Turnover Rate Outside Hong Kong - By gender - Male % (0.8) 1036 45
Voluntary Turnover (Hong Kong) - By age group - 36-55 Number (%) 104 (9.4) 41
Voluntary Turnover (Hong Kong) - By age group - <35 Number (%) 124 (20.2) 41
Voluntary Turnover (Hong Kong) - By age group - ≥56 Number (%) 35 (5.2) 41
Voluntary Turnover (Hong Kong) - By gender - Female Number (%) 86 (16.5) 41
Voluntary Turnover (Hong Kong) - By gender - Male Number (%) 177 (9.4) 41
Voluntary Turnover (Hong Kong) - Total Number (%) 263 (11.0) 41

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Recordable work-related injuries (Contractors) Number (per 1000000 work-hours) 9 6 11 11 5 44
Recordable work-related injuries (Employees) Number (per 1000000 work-hours) 10 12 21 15 19 44
Safety - Contractors - Fatalities Number 1 46
Safety - Contractors - Recordable work-related injuries Number 2 46
Safety - Employees - Fatalities Number (per 1000000 work-hours) 1 (0.02) 46
Safety - Employees - High-consequence work-related injuries Number (per 1000000 work-hours) 0 (0) 46
Safety - Employees - Recordable work-related injuries Number (per 1000000 work-hours) 13 46

Lost days due to work injury.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Lost days due to work injuries (Contractors) Number of work-days 103 44
Lost days due to work injuries (Employees) Number of work-days 201 244 386 1013 657 44
Safety - Contractors - Lost days due to work injuries Number of work-days 18 46
Safety - Employees - Lost days due to work injuries Number of work-days 395 46

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Performance and Career Reviews Outside Hong Kong - By employee category - General employee % 93.9 45
Performance and Career Reviews Outside Hong Kong - By employee category - Managerial employee % 97 45
Performance and Career Reviews Outside Hong Kong - By employee category - Supervisory employee % 96.3 45
Performance and Career Reviews Outside Hong Kong - By gender - Female % 95.6 45
Performance and Career Reviews Outside Hong Kong - By gender - Male % 96.9 45
Performance and career reviews by employee category - General employee % 79.4 78.7 80.2 78.8 79.6 42
Performance and career reviews by employee category - Managerial employee % 80.5 79.6 83.1 81.9 77.5 42
Performance and career reviews by employee category - Supervisory employee % 89.8 89.4 91.4 90.7 86.5 42
Performance and career reviews by gender - Female % 79.4 78.9 80 78.2 78.1 42
Performance and career reviews by gender - Male % 84.5 83.9 85.9 85.1 83.1 42
Total percentage of performance and career reviews % 83.4 82.8 84.6 83.5 82 42

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Average training hours and percentage of employees who received training - Female Hours (%) 20.2 (82.3) 12.3 (81.7) 12.4 (68.8) 14.5 (88.2) 12.2 (94.1) 42
Average training hours and percentage of employees who received training - General employee Hours (%) 34.3 (86.3) 30.5 (90.7) 25.3 (64.8) 29.7 (81.1) 34.2 (95.7) 42
Average training hours and percentage of employees who received training - Male Hours (%) 31.2 (88.9) 25.6 (87.3) 19.1 (63.4) 24.3 (78.6) 25.2 (95.4) 42
Average training hours and percentage of employees who received training - Managerial employee Hours (%) 17.1 (85.0) 9.8 (86.0) 7.4 (74.3) 11.2 (79.6) 12.1 (92.1) 42
Average training hours and percentage of employees who received training - Supervisory employee Hours (%) 22.9 (98.8) 13.7 (96.9) 8.3 (70.4) 12.5 (81.8) 9.9 (95.7) 42
Training - Average per employee Hours 28.6 22.4 17.5 21.6 22.4 42
Training - Total hours Hours 82996 65679 51865 62216 52759 42
Training Outside Hong Kong - Average (per employee) Hours 62 45
Training Outside Hong Kong - By employee category (Average training hours and percentage of employee who received training) - General employee Hours (97.9%) 65.4 45
Training Outside Hong Kong - By employee category (Average training hours and percentage of employee who received training) - Managerial employee Hours (47.5%) 39.8 45
Training Outside Hong Kong - By employee category (Average training hours and percentage of employee who received training) - Supervisory employee Hours (39.4%) 47 45
Training Outside Hong Kong - By gender (Average training hours and percentage of employee who received training) - Female Hours (96.5%) 62.2 45
Training Outside Hong Kong - By gender (Average training hours and percentage of employee who received training) - Male Hours (97.6%) 61.8 45
Training Outside Hong Kong - Total Hours 1350848 45

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Town gas sales (Hong Kong) Million MJ 29560 28712 27947 27677 27398 41

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Gas sales (Chinese mainland) Billion m³ 23 25.6 26.9 31.1 32.1 41

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Customer complaints Number 8 12 7 13 3 44
Customer compliments Number 5912 5924 6814 6170 5932 44
Customers (City-gas business) Million 27.5 29.8 31.8 35 37.3 41
Customers (Water business) Million 2.24 2.38 2.53 2.62 2.77 41
Customers (town gas business) Million 1.91 1.93 1.94 1.96 2 41
Revenue from low-carbon business over gas business (China mainland) % 10 13 19

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Training - Anti-corruption Hours 662 4649 156 162 1101 42

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 2020 2021 2022 Report Pages
Employees participating in voluntary services Number 799 785 748 711 44
Social - Community Involvement - Employees participating in voluntary services Number 13379 46

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Beneficiaries Number 190766 593131 347526 290828 385773 44
Charitable donations HK$ million 4.8 7.2 7.9 3 8.6 44
Revenue HK$ million 39073 40628 40927 53564 60953 41
Social - Community Involvement - Voluntary service hours Hours 584329 46
Taxation HK$ million 1900 2290 1713 2156 1859 41
Voluntary service hours Hours 9162 8757 16633 14122 9329 44

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
NOₓ Emissions Tonnes 175.9
PM10 Emissions Tonnes 4.56
SOₓ Emissions Tonnes 133.66

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Direct GHG Emissions (Scope 1) Tonnes CO2e 1830000
Indirect Energy Emissions (Scope 2) Tonnes CO2e 673000
Total GHG Emissions Tonnes CO2e 2503000
Total GHG Emissions Intensity (By Unit Product) kg CO2e per unit of town gas 0.576
Total Other Indirect Energy Emissions (Scope 3) tCO2e 20189000

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Total Hazardous Waste Tonnes 557130

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Non-Hazardous Waste Disposed Tonnes 368734
Non-Hazardous Waste Recycled Tonnes 143.8

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
Target GHG Emissions Reduction Compared to Last Year million tonnes
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2020 %

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Diesel Fuel Consumption GJ 17193
Gasoline Consumption GJ 7032
Natural Gas Consumption GJ 4910943
Purchased Electricity GJ 338941
Total Energy Consumption GJ 6371945

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Discharge of Domestic Wastewater 98625
Municipal Water Consumption Million m³ 4.61
Surface Water Discharge 28184
Surface Water Withdrawal Million m³ 469.49
Total Wastewater Discharge 128800
Wastewater Discharge Intensity m³ per million MJ of town gas 6.43
Water Withdrawal Intensity m³ per million MJ of town gas 55.1

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Energy Consumption Reduction Compared to Last Year GJ 210837

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022
Packaging Material Consumption (Paper) Tonnes 920
Packaging Material Consumption (Plastic) Tonnes 1.27
Packaging Materials Consumed Tonnes 935.97
Usage of Packaging Materials (Wood) Tonnes 14.7

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020 2021 2022
Number of Contractors Number 126
Number of Employees Aged 30-50 Number 12463
Number of Employees Aged Above 50 Number 1628
Number of Employees Aged Below 30 Number 10081
Number of Employees Outside Hong Kong Number 21820
Number of Employees in Hong Kong Number 2530 2592 2635 2555 2508
Number of Female Employees Number 498
Number of Female Employees in Overseas Number 6518
Number of Full-time Employees Number 2418 2474 2495 2442 2352
Number of General Employees Number 1187
Number of General Employees in Overseas Number 17914
Number of Male Employees Number 1854
Number of Male Employees in Overseas Number 15302
Number of Managerial Employees Number 267
Number of Managerial Employees in Overseas Number 691
Number of New Employees (Above 50) Number 18
Number of New Employees (Aged 30-50) Number 109
Number of New Employees (Aged Below 30) Number 197
Number of New Employees (Female) Number 85
Number of New Employees (Hong Kong) Number 324
Number of New Employees (Male) Number 239
Number of Part-time Employees Number 112 118 140 113 156
Number of Supervisory Employees Number 898
Number of Supervisory Employees in Overseas Number 3215
Number of Total Employees Number 24328

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees Aged 30-50 % 9.4
Turnover Rate of Employees Aged Above 50 % 5.2
Turnover Rate of Employees Aged Below 30 % 20.2
Turnover Rate of Employees in Hong Kong % 11
Turnover Rate of Female Employees % 16.5
Turnover Rate of Male Employees % 9.4
Turnover Rate of Total Employees % 11

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022
Number of Work-related Fatalities for Contractors Number 1
Number of Work-related Fatalities for Direct Employee Number 1

Lost days due to work injury.

Standard Indicator Unit 2018 2019 2020 2021 2022
Lost Days Due to Work-related Injuries Number of work-days 201 244 386 1013 1173
Lost Working Days Due to Work-related Injuries (Contractor) Number of work-days 121
Lost Working Days Due to Work-related Injuries (Employees) Number of work-days 201 244 386 1013 1052

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020 2021 2022
Average Training Hours (Female) Hours 20.2 12.3 12.4 14.5 12.2
Average Training Hours (General Employees) Hours 34.3 30.5 25.3 29.7 34.2
Average Training Hours (Male) Hours 31.2 25.6 19.1 24.3 25.2
Average Training Hours per Employee Hours 28.6 22.4 17.5 21.6 22.4
Total Training Hours Hours 82996 65679 51865 62216 52759

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019 2020 2021 2022
Complaint Growth Rate % 50 -41.67 85.71 -76.92
Total Number of Customer Complaints Number 8 12 7 13 3

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2018 2019 2020 2021 2022
Total Hours of Anti-corruption Training Hours 662 4649 156 162 1101

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018 2019 2020 2021 2022
Total Volunteer Service Hours Hours 9162 8757 16633 14122 593658