2022 Environmental, Social, and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Scope 2 greenhouse gas emissions | Tonnes CO2e | 1326.3 | 27 |
| Scope 2 greenhouse gas emissions per unit | Tonnes CO2e / person | 0.47 | 27 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Hazardous waste intensity | Tonnes / person | 0.0015 | 27 |
| Total hazardous waste | Tonnes | 4.16 | 27 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Non-hazardous waste intensity | Tonnes / person | 0.081 | 27 |
| Paper consumption in the office | Tonnes | 6.61 | 27 |
| Total non-hazardous waste | Tonnes | 229.1 | 27 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Electric power consumed per person | MWh / person | 0.8 | 27 |
| Total electric power consumption | MWh | 2269.01 | 27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total water consumption | Tonnes | 16098.54 | 27 |
| Water consumption intensity | Tonnes / person | 5.67 | 27 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of Hong Kong, Macau, Taiwan and overseas employees at the end of the year | Person | 203 | 28 |
| Number of employees at the end of the year | Person | 2832 | 27 |
| Number of employees by age - Employees aged between 30 to 50 | Person | 1269 | 27 |
| Number of employees by age - Employees over aged 50 | Person | 47 | 27 |
| Number of employees by age - Employees under aged 30 | Person | 1516 | 27 |
| Number of employees by gender - Female employees | Person | 996 | 27 |
| Number of employees by gender - Male employees | Person | 1836 | 27 |
| Number of employees by grade - Junior employees | Person | 2271 | 27 |
| Number of employees by grade - Senior employees | Person | 561 | 27 |
| Number of mainland employees at the end of the year | Person | 2629 | 28 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Staff turnover rate - Employees aged between 30 to 50 | % | 33 | 28 |
| Staff turnover rate - Employees aged over 50 | % | 36 | 28 |
| Staff turnover rate - Employees aged under 30 | % | 39 | 28 |
| Staff turnover rate - Female employees | % | 33 | 28 |
| Staff turnover rate - Male employees | % | 36 | 28 |
| Staff turnover rate of mainland employees | % | 34 | 28 |
| Turnover rate of Hong Kong, Macau, Taiwan, and overseas employees | % | 48 | 28 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of trained employees by gender - Female employees | % | 94.8 | 28 |
| Percentage of trained employees by gender - Male employees | % | 90.8 | 28 |
| Percentage of trained employees by grade - Intermediate employees | % | 70 | 28 |
| Percentage of trained employees by grade - Junior employees | % | 70 | 28 |
| Percentage of trained employees by grade - Senior employees | % | 100 | 28 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average training hours per employee by gender - Female employees | Hour | 7.2 | 28 |
| Average training hours per employee by gender - Male employees | Hour | 7.2 | 28 |
| Average training hours per employee by grade - Intermediate employees | Hour | 8 | 28 |
| Average training hours per employee by grade - Junior employees | Hour | 6 | 28 |
| Average training hours per employee by grade - Senior employees | Hour | 20 | 28 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of Hong Kong, Macau, Taiwan, and overseas suppliers | Unit | 67 | 28 |
| Number of mainland Chinese suppliers | Unit | 8577 | 28 |
| Total number of suppliers | Unit | 8644 | 28 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers inspected in the admittance review procedure | Unit | 1563 | 28 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Complaint resolution rate | % | 100 | 28 |
| Number of product and service complaints | Case | 11 | 28 |
| Online service satisfaction rate | Score (out of 10) | 9 | 28 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 1326.3 |
| Scope 2 GHG Emissions Intensity (By Employee) | Tonnes CO2e / person | 0.47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | Tonnes | 4.16 |
| Total Hazardous Waste Intensity (By Employee) | Tonnes / person | 0.0015 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 229.1 |
| Paper Waste | Tonnes | 6.61 |
| Total Non-Hazardous Waste Intensity (By Employee) | Tonnes / person | 0.081 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Grid Electricity Consumption | MWh | 2269.01 |
| Purchased Electricity | MWh | 2269.01 |
| Total Electricity Consumption Intensity (By Employee) | MWh / person | 0.8 |
| Total Indirect Energy Consumption | MWh | 2269.01 |
| Total Purchased Energy | MWh | 2269.01 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | Tonnes | 16098.54 |
| Water Consumption Intensity (By Revenue) | Tonnes / person | 5.67 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 1269 |
| Number of Employees Aged Above 50 | Person | 47 |
| Number of Employees Aged Below 30 | Person | 1516 |
| Number of Employees in Mainland China | Person | 2629 |
| Number of Female Employees | Person | 996 |
| Number of Male Employees | Person | 1836 |
| Number of Total Employees | Person | 2832 |
| Percentage of Employees Aged 30-50 | Percent | 44.83 |
| Percentage of Employees Aged Above 50 | Percent | 1.66 |
| Percentage of Employees Aged Below 30 | Percent | 53.55 |
| Percentage of Female Employees | Percent | 35.17 |
| Percentage of Male Employees | Percent | 64.83 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 33 |
| Turnover Rate of Employees Aged Above 50 | % | 36 |
| Turnover Rate of Employees Aged Below 30 | % | 39 |
| Turnover Rate of Employees in Hong Kong | % | 48 |
| Turnover Rate of Employees in Mainland China | % | 34 |
| Turnover Rate of Female Employees | % | 33 |
| Turnover Rate of Male Employees | % | 36 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Female Employees | % | 94.8 |
| Percentage of Trained Male Employees | % | 90.8 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | Hour | 7.2 |
| Average Training Hours (Male) | Hour | 7.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Mainland China | Unit | 8577 |
| Number of Total Suppliers | Unit | 8644 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | Case | 11 |