2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides (NOX) emissions | kg | 182.7 | 223.2 | 11 |
| Particulate matter (PM) emissions | kg | 0.83 | 0.79 | 11 |
| Sulphur oxides (SOX) emissions | kg | 4 | 4.3 | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions - Hotels | tons | 3149 | 2787 | 11 |
| Greenhouse gas emissions - Macau | tons | 16201 | 20156 | 11 |
| Scope 1 direct GHG emissions | tons | 3692 | 4742 | 11 |
| Scope 2 indirect GHG emissions | tons | 15638 | 18201 | 11 |
| Total greenhouse gas (GHG) emissions (CO2 equivalent) | tons | 19350 | 22943 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Hazardous waste generated (Group) | kg | 3338 | 2469 | 12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste produced (Group) | tons | 4923 | 5826 | 12 |
| Room average non-hazardous waste (hotels) | kg | 7.6 | 4.67 | 12 |
| Total non-hazardous waste produced (Hotels) | tons | 1825 | 2728 | 12 |
| Total non-hazardous waste produced (Macau) | tons | 3098 | 3098 | 12 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average energy consumption per m² of gross floor area in Macau | kWh/m² | 90 | 88 | 13 |
| Hotels energy consumption | kWh'000 | 41444 | 47237 | 13 |
| Liquefied Petroleum Gas consumption | kilograms | 62012 | 206052 | 12 |
| Natural gas consumption | m³ | 5584749 | 3162965 | 12 |
| Oil consumption | Liter | 195840 | 192874 | 12 |
| Operation in Macau energy consumption | kWh'000 | 4057 | 3967 | 13 |
| Petrol consumption | Liter | 5357 | 5202 | 12 |
| Room average energy consumption of the hotels | kWh/room | 173 | 81 | 13 |
| Total direct and indirect energy consumption of the Group | kWh'000 | 45501 | 51204 | 13 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average water consumption per m² of gross floor area | m³/m² | 1.01 | 1.06 | 14 |
| Hotels water consumption | m³ | 267172 | 393467 | 14 |
| Macau operation water consumption | m³ | 45482 | 47757 | 14 |
| Room average water consumption of hotels | m³/room | 1.11 | 0.67 | 14 |
| Total water consumption of the Group | m³ | 312654 | 441224 | 14 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate, overall | % | 27.54 | 30.2 | 17 |
| Number of employees departed, age 30 or below | 179 | 227 | 17 | |
| Number of employees departed, age 31-40 | 136 | 170 | 17 | |
| Number of employees departed, age 41-50 | 89 | 88 | 17 | |
| Number of employees departed, age 50 or above | 95 | 102 | 17 | |
| Number of employees departed, female | 211 | 288 | 17 | |
| Number of employees departed, male | 279 | 308 | 17 | |
| Number of employees departed, total | 499 | 587 | 17 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of local suppliers | 1206 | 2400 | 19 | |
| Number of non-local suppliers | 40 | 97 | 19 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of product and service-related complaints received and replied | 197 | 1381 | 19 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 0.83 | 0.79 |
| NOₓ Emissions | kg | 182.7 | 223.2 |
| SOₓ Emissions | kg | 4 | 4.3 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 3692 | 4742 |
| Indirect Energy Emissions (Scope 2) | tons | 15638 | 18201 |
| Total GHG Emissions | tons | 19350 | 22943 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Hazardous Waste | kg | 3338 | 2469 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tons | 4923 | 3098 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | kg | 7.6 | 4.67 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | kWh/m² | 90 | 88 |
| Gasoline Consumption | Liter | 5357 | 5202 |
| LPG Consumption | kilograms | 62012 | 206052 |
| Natural Gas Consumption | m³ | 5584749 | 3162965 |
| Oil Consumption | Liter | 195840 | 192874 |
| Total Energy Consumption | kWh | 45501000 | 51204000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Water Consumption | m³ | 312654 | 441224 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Turnover Rate of Total Employees | % | 27.54 | 30.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Local Suppliers | 1206 | 2400 | |
| Number of Total Suppliers | 1246 | 2497 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Products and Service Related Complaints | 197 | 1381 |