2022 Environmental, Social and Governance Report

Year: 2022
Published: 2023-04-20
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
GHG emissions (Scope 2) tCO2e, tCO₂e 778.2 732.98 378.8 38, 39
GHG emissions intensity tCO2e/RMB million 0.0011 0.4515 0.1844 39
GHG emissions per person (Scope 1 & 2) tCO2e, tCO₂e 1.2 0.57 0.27 38, 39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Hazardous waste generated per person kg/person 0.058 0.037 0.032 39
Hazardous waste generated per unit of office area kg/m² 0.006 0.005 0.005 39
Hazardous waste per person metric ton 0.038 0.047 0.044 39
Intensity of hazardous waste generation kg/RMB 10000 0.0003 0.0003 0.0002 39

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Intensity of non-hazardous waste generation kg/RMB 10000 0.41 0.55 0.4 39
Non-hazardous waste generated per person kg/person 72.31 68.74 60.04 39
Non-hazardous waste generated per unit of office area kg/m² 6.93 9.28 8.62 39
Total non-hazardous waste metric ton 47 89.09 82.74 39

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Energy consumption intensity MWh/RMB 10000 0.0115 0.0094 0.0032 37, 39
Outsourced electric power kWh 530282.9 691231.5 651976.89 39
Outsourced heating power GJ 2811.57 3012.45 39
Total energy consumption (intelligent analysis and operation services) MWh 1311.81 1529.24 652.5 37
Total energy consumption (smart analytics and operation services) MWh 1311.81 1529.24 652.5 39

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Intensity of water consumption m³/RMB 10000 6.11 6.39 5.11 39
Total water consumption 695 1037 1049 37, 39
Water consumption per person m³/person 1.07 0.8 0.76 37, 39

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Age group - Aged 30-50 % 57 56 61 39
Age group - Aged over 50 % 1 2 2 39
Age group - Aged under 30 % 42 42 37 39
Educational background - Bachelor's degree % 67 39
Educational background - Master's degree or above % 19 39
Gender - Female % 46 43 46 39
Gender - Male % 54 57 54 39
Geographical region - China (Hong Kong, Macao and Taiwan) and foreign countries % 0.5 0.7 39
Geographical region - China (the Chinese mainland) % 99.5 99.3 39
Number of full-time employees person 1296 1378 39

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employee turnover rate (aged 30-50) % 18 39 18 39
Employee turnover rate (aged under 30) % 43 39 27 39
Employee turnover rate (including Beijing, Shanghai and other regions in China) % 28 24 21 39
Female employee turnover rate % 26 33 19 39
Male employee turnover rate % 30 17 23 39

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Coverage of physical examinations and medical records % 86 88 80 30, 40

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 2022 Report Pages
Employee training coverage % 100 100 100 30, 39
Employee training coverage - Female % 100 100 100 39
Employee training coverage - Male % 100 100 100 39
Employee training coverage - Middle management employees % 100 100 100 30, 39
Employee training coverage - Primary employees % 100 100 100 30, 39
Employee training coverage - Senior management employees % 100 100 100 30, 39
Times of employee training time, times 143 246 357 30, 40

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average length of training per employee hour 65.1 65.9 76.8 30, 39
Average length of training per employee - Female hour 72.8 73.1 82.9 30, 39
Average length of training per employee - Male hour 60.3 60.8 70.7 30, 39
Average length of training per employee - Middle management employees hour 82.5 84.5 80.3 30
Average length of training per employee - Primary employees hour 58.7 58.8 60.2 30
Average length of training per employee - Senior management employees hour 110.2 115.1 120.6 30
Middle management employees training hours hour 82.5 84.5 80.3 40
Primary employees training hours hour 58.7 58.8 60.2 40
Senior management employees training hours hour 110.2 115.1 120.6 40
Total training expenditure in the year RMB 10000 44.7 51.2 60.3 30, 40

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Number of suppliers 468 649 687 40
Number of suppliers (Beijing No. 1) 242 282 291 40
Number of suppliers (China Hong Kong, Macao and Taiwan and foreign countries) 14 40
Number of suppliers (China, the Chinese mainland) 635 678 40
Number of suppliers (Guangdong No. 3) 92 92 40
Number of suppliers (Shanghai No. 2) 56 84 96 40

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 Report Pages
Customer satisfaction % 95.3 95.17 40

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 Report Pages
Charitable donations RMB 10000 30 100.09 100 40

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Indirect Energy Emissions (Scope 2) tCO2e 778.2 732.98 378.8
Total GHG Emissions tCO2e 778.2 732.98 378.8
Total GHG Emissions Intensity (By Employee) tCO2e 1.2 0.57 0.27
Total GHG Emissions Intensity (By Revenue) tCO2e/RMB million 0.0011 0.4515 0.1844

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Hazardous Waste Intensity (By Area) kg/m² 0.006 0.005 0.005
Total Hazardous Waste Intensity (By Employee) kg/person 0.058 0.037 0.032
Total Hazardous Waste Intensity (By Revenue) kg/RMB 10000 0.0003 0.0003 0.0002

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste (Office Waste) metric ton 47 89.09 82.74
Total Non-Hazardous Waste Intensity (By Area) kg/m² 6.93 9.28 8.62
Total Non-Hazardous Waste Intensity (By Employee) kg/person 72.31 68.74 60.04
Total Non-Hazardous Waste Intensity (By Revenue) kg/RMB 10000 0.41 0.55 0.4

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Energy Consumption Intensity (By Revenue) MWh/RMB 10000 0.0115 0.0094 0.0032
Purchased Electricity kWh 530282.9 691231.5 651976.89
Purchased Heating GJ 2811.57 3012.45
Total Energy Consumption MWh 1311.81 1529.24 652.5

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption 695 1037 1049
Water Consumption Intensity (By Revenue) m³/RMB 10000 6.11 6.39 5.11

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Full-time Employees person 1296 1378
Percentage of Bachelor's Degree Employees % 67
Percentage of Employees Aged 30-50 % 57 56 61
Percentage of Employees Aged Above 50 % 1 2 2
Percentage of Employees Aged Below 30 % 42 42 37
Percentage of Employees in Mainland China % 99.5 99.3
Percentage of Employees in Overseas % 0.5 0.7
Percentage of Female Employees % 46 43 46
Percentage of Male Employees % 54 57 54
Percentage of Master's Degree Employees % 19

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Employees Aged 30-50 % 18 39 18
Turnover Rate of Employees Aged Below 30 % 43 39 27
Turnover Rate of Female Employees % 26 33 19
Turnover Rate of Male Employees % 30 17 23
Turnover Rate of Total Employees % 28 24 21

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020 2021 2022
Health Check Coverage for Employees % 86 88 80

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020 2021 2022
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 100 100 100
Percentage of Trained General Employees % 100 100 100
Percentage of Trained Male Employees % 100 100 100
Percentage of Trained Middle Management % 100 100 100
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) hour 72.8 73.1 82.9
Average Training Hours (General Staff) hour 58.7 58.8 60.2
Average Training Hours (Male) hour 60.3 60.8 70.7
Average Training Hours (Middle Management) hour 82.5 84.5 80.3
Average Training Hours (Senior Management) hour 110.2 115.1 120.6
Average Training Hours per Employee hour 65.1 65.9 76.8

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Mainland China 635 678
Number of Total Suppliers 468 649 687

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022
Total Cash Donations RMB 10000 30 100.09 100
Total Public Welfare Donations RMB 10000 30 100.09 100
Total Social Investment RMB 10000 30 100.09 100