2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
GHG emissions (Scope 2) | tCO2e, tCO₂e | 778.2 | 732.98 | 378.8 | 38, 39 |
GHG emissions intensity | tCO2e/RMB million | 0.0011 | 0.4515 | 0.1844 | 39 |
GHG emissions per person (Scope 1 & 2) | tCO2e, tCO₂e | 1.2 | 0.57 | 0.27 | 38, 39 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Hazardous waste generated per person | kg/person | 0.058 | 0.037 | 0.032 | 39 |
Hazardous waste generated per unit of office area | kg/m² | 0.006 | 0.005 | 0.005 | 39 |
Hazardous waste per person | metric ton | 0.038 | 0.047 | 0.044 | 39 |
Intensity of hazardous waste generation | kg/RMB 10000 | 0.0003 | 0.0003 | 0.0002 | 39 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Intensity of non-hazardous waste generation | kg/RMB 10000 | 0.41 | 0.55 | 0.4 | 39 |
Non-hazardous waste generated per person | kg/person | 72.31 | 68.74 | 60.04 | 39 |
Non-hazardous waste generated per unit of office area | kg/m² | 6.93 | 9.28 | 8.62 | 39 |
Total non-hazardous waste | metric ton | 47 | 89.09 | 82.74 | 39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Energy consumption intensity | MWh/RMB 10000 | 0.0115 | 0.0094 | 0.0032 | 37, 39 |
Outsourced electric power | kWh | 530282.9 | 691231.5 | 651976.89 | 39 |
Outsourced heating power | GJ | 2811.57 | 3012.45 | 39 | |
Total energy consumption (intelligent analysis and operation services) | MWh | 1311.81 | 1529.24 | 652.5 | 37 |
Total energy consumption (smart analytics and operation services) | MWh | 1311.81 | 1529.24 | 652.5 | 39 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Intensity of water consumption | m³/RMB 10000 | 6.11 | 6.39 | 5.11 | 39 |
Total water consumption | m³ | 695 | 1037 | 1049 | 37, 39 |
Water consumption per person | m³/person | 1.07 | 0.8 | 0.76 | 37, 39 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Age group - Aged 30-50 | % | 57 | 56 | 61 | 39 |
Age group - Aged over 50 | % | 1 | 2 | 2 | 39 |
Age group - Aged under 30 | % | 42 | 42 | 37 | 39 |
Educational background - Bachelor's degree | % | 67 | 39 | ||
Educational background - Master's degree or above | % | 19 | 39 | ||
Gender - Female | % | 46 | 43 | 46 | 39 |
Gender - Male | % | 54 | 57 | 54 | 39 |
Geographical region - China (Hong Kong, Macao and Taiwan) and foreign countries | % | 0.5 | 0.7 | 39 | |
Geographical region - China (the Chinese mainland) | % | 99.5 | 99.3 | 39 | |
Number of full-time employees | person | 1296 | 1378 | 39 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate (aged 30-50) | % | 18 | 39 | 18 | 39 |
Employee turnover rate (aged under 30) | % | 43 | 39 | 27 | 39 |
Employee turnover rate (including Beijing, Shanghai and other regions in China) | % | 28 | 24 | 21 | 39 |
Female employee turnover rate | % | 26 | 33 | 19 | 39 |
Male employee turnover rate | % | 30 | 17 | 23 | 39 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Coverage of physical examinations and medical records | % | 86 | 88 | 80 | 30, 40 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee training coverage | % | 100 | 100 | 100 | 30, 39 |
Employee training coverage - Female | % | 100 | 100 | 100 | 39 |
Employee training coverage - Male | % | 100 | 100 | 100 | 39 |
Employee training coverage - Middle management employees | % | 100 | 100 | 100 | 30, 39 |
Employee training coverage - Primary employees | % | 100 | 100 | 100 | 30, 39 |
Employee training coverage - Senior management employees | % | 100 | 100 | 100 | 30, 39 |
Times of employee training | time, times | 143 | 246 | 357 | 30, 40 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Average length of training per employee | hour | 65.1 | 65.9 | 76.8 | 30, 39 |
Average length of training per employee - Female | hour | 72.8 | 73.1 | 82.9 | 30, 39 |
Average length of training per employee - Male | hour | 60.3 | 60.8 | 70.7 | 30, 39 |
Average length of training per employee - Middle management employees | hour | 82.5 | 84.5 | 80.3 | 30 |
Average length of training per employee - Primary employees | hour | 58.7 | 58.8 | 60.2 | 30 |
Average length of training per employee - Senior management employees | hour | 110.2 | 115.1 | 120.6 | 30 |
Middle management employees training hours | hour | 82.5 | 84.5 | 80.3 | 40 |
Primary employees training hours | hour | 58.7 | 58.8 | 60.2 | 40 |
Senior management employees training hours | hour | 110.2 | 115.1 | 120.6 | 40 |
Total training expenditure in the year | RMB 10000 | 44.7 | 51.2 | 60.3 | 30, 40 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of suppliers | 468 | 649 | 687 | 40 | |
Number of suppliers (Beijing No. 1) | 242 | 282 | 291 | 40 | |
Number of suppliers (China Hong Kong, Macao and Taiwan and foreign countries) | 14 | 40 | |||
Number of suppliers (China, the Chinese mainland) | 635 | 678 | 40 | ||
Number of suppliers (Guangdong No. 3) | 92 | 92 | 40 | ||
Number of suppliers (Shanghai No. 2) | 56 | 84 | 96 | 40 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Customer satisfaction | % | 95.3 | 95.17 | 40 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Charitable donations | RMB 10000 | 30 | 100.09 | 100 | 40 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Indirect Energy Emissions (Scope 2) | tCO2e | 778.2 | 732.98 | 378.8 |
Total GHG Emissions | tCO2e | 778.2 | 732.98 | 378.8 |
Total GHG Emissions Intensity (By Employee) | tCO2e | 1.2 | 0.57 | 0.27 |
Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB million | 0.0011 | 0.4515 | 0.1844 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Hazardous Waste Intensity (By Area) | kg/m² | 0.006 | 0.005 | 0.005 |
Total Hazardous Waste Intensity (By Employee) | kg/person | 0.058 | 0.037 | 0.032 |
Total Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 | 0.0003 | 0.0003 | 0.0002 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Non-Hazardous Waste (Office Waste) | metric ton | 47 | 89.09 | 82.74 |
Total Non-Hazardous Waste Intensity (By Area) | kg/m² | 6.93 | 9.28 | 8.62 |
Total Non-Hazardous Waste Intensity (By Employee) | kg/person | 72.31 | 68.74 | 60.04 |
Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 | 0.41 | 0.55 | 0.4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Energy Consumption Intensity (By Revenue) | MWh/RMB 10000 | 0.0115 | 0.0094 | 0.0032 |
Purchased Electricity | kWh | 530282.9 | 691231.5 | 651976.89 |
Purchased Heating | GJ | 2811.57 | 3012.45 | |
Total Energy Consumption | MWh | 1311.81 | 1529.24 | 652.5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Water Consumption | m³ | 695 | 1037 | 1049 |
Water Consumption Intensity (By Revenue) | m³/RMB 10000 | 6.11 | 6.39 | 5.11 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Full-time Employees | person | 1296 | 1378 | |
Percentage of Bachelor's Degree Employees | % | 67 | ||
Percentage of Employees Aged 30-50 | % | 57 | 56 | 61 |
Percentage of Employees Aged Above 50 | % | 1 | 2 | 2 |
Percentage of Employees Aged Below 30 | % | 42 | 42 | 37 |
Percentage of Employees in Mainland China | % | 99.5 | 99.3 | |
Percentage of Employees in Overseas | % | 0.5 | 0.7 | |
Percentage of Female Employees | % | 46 | 43 | 46 |
Percentage of Male Employees | % | 54 | 57 | 54 |
Percentage of Master's Degree Employees | % | 19 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 18 | 39 | 18 |
Turnover Rate of Employees Aged Below 30 | % | 43 | 39 | 27 |
Turnover Rate of Female Employees | % | 26 | 33 | 19 |
Turnover Rate of Male Employees | % | 30 | 17 | 23 |
Turnover Rate of Total Employees | % | 28 | 24 | 21 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 86 | 88 | 80 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 | 100 |
Percentage of Trained General Employees | % | 100 | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Average Training Hours (Female) | hour | 72.8 | 73.1 | 82.9 |
Average Training Hours (General Staff) | hour | 58.7 | 58.8 | 60.2 |
Average Training Hours (Male) | hour | 60.3 | 60.8 | 70.7 |
Average Training Hours (Middle Management) | hour | 82.5 | 84.5 | 80.3 |
Average Training Hours (Senior Management) | hour | 110.2 | 115.1 | 120.6 |
Average Training Hours per Employee | hour | 65.1 | 65.9 | 76.8 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Suppliers in Mainland China | 635 | 678 | ||
Number of Total Suppliers | 468 | 649 | 687 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Total Cash Donations | RMB 10000 | 30 | 100.09 | 100 |
Total Public Welfare Donations | RMB 10000 | 30 | 100.09 | 100 |
Total Social Investment | RMB 10000 | 30 | 100.09 | 100 |