2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Air emissions (SO2) (kilogrammes) from diesel & petrol consumed by vehicles | kilogrammes | 3.67 | 3.18 | 3.06 | 11 |
| Air emissions (SO2) from diesel & petrol consumed by vehicles | kilogrammes | 3.67 | 3.18 | 3.06 | 38 |
| Air emissions (SO2) from diesel & petrol consumed by vehicles intensity | 0.00017 | 0.00014 | 0.00013 | 38 | |
| Air emissions (SO2) intensity (kilogrammes per production hour) | kilogrammes per production hour | 0.00017 | 0.00014 | 0.00013 | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| GHG emission intensity (tonnes per production hour) | tonnes per production hour | 0.97 | 0.66 | 0.65 | 11 |
| Greenhouse gas (GHG) emissions (total) | tonnes of CO2e | 20977.31 | 15209.21 | 14846.74 | 38 |
| Greenhouse gas (GHG) emissions (total) intensity | 0.97 | 0.66 | 0.65 | 38 | |
| Scope 1 - direct GHG emissions (diesel & petrol consumed by vehicles & generators) | tonnes of CO2e | 673.64 | 574.74 | 555.38 | 38 |
| Scope 1 - direct GHG emissions (diesel & petrol consumed by vehicles & generators) intensity | 0.031 | 0.025 | 0.024 | 38 | |
| Scope 1 GHG emissions (tonnes of CO2e) | tonnes of CO2e | 673.64 | 574.74 | 555.38 | 11 |
| Scope 2 - indirect GHG emissions (electricity) | tonnes of CO2e | 20241.55 | 14571.31 | 14230.58 | 38 |
| Scope 2 - indirect GHG emissions (electricity) intensity | 0.93 | 0.635 | 0.627 | 38 | |
| Scope 2 GHG emissions (tonnes of CO2e) | tonnes of CO2e | 20241.55 | 14571.31 | 14230.58 | 11 |
| Total greenhouse gas emissions (tonnes of CO2e) | tonnes of CO2e | 20977.31 | 15209.21 | 14846.74 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste | tonnes | 21.66 | 14.16 | 16.34 | 14 |
| Hazardous waste (used paint cans, lubricant oil by vehicles) | tonnes | 21.66 | 14.16 | 16.34 | 38 |
| Hazardous waste (used paint cans, lubricant oil by vehicles) intensity | 0.001 | 0.0006 | 0.0007 | 38 | |
| Hazardous waste intensity | 0.001 | 0.0006 | 0.0007 | 14 | |
| Used paint cans disposed and collected by licensed waste collectors | tonnes | 13.07 | 15.25 | 15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Increase in total weight of disposed paint cans | % | 16.7 | 15 | ||
| Non-hazardous waste disposed in landfill | tonnes | 2554.5 | 2528.1 | 2483.44 | 14 |
| Non-hazardous waste disposed in landfill (waste wood, waste props, general refuse) | tonnes | 2554.5 | 2528.1 | 2483.4 | 38 |
| Non-hazardous waste disposed in landfill (waste wood, waste props, general refuse) intensity | 0.1177 | 0.1101 | 0.1094 | 38 | |
| Non-hazardous waste disposed in landfill intensity | 0.1777 | 0.1101 | 0.1094 | 14 | |
| Non-hazardous waste recycled | tonnes | 46.45 | 51.92 | 44.48 | 14 |
| Non-hazardous waste recycled (printing cartridges, recyclables such as papers, paper cardboards, aluminum cans and plastic bottles) | tonnes | 46.45 | 51.92 | 44.48 | 38 |
| Non-hazardous waste recycled (printing cartridges, recyclables such as papers, paper cardboards, aluminum cans and plastic bottles) intensity | 0.0021 | 0.0023 | 0.002 | 38 | |
| Non-hazardous waste recycled intensity | 0.0021 | 0.0023 | 0.002 | 14 | |
| Spent compact fluorescent lamps recycled | kg | 200 | 15 | ||
| Spent fluorescent tubes recycled | kg | 1600 | 15 | ||
| Total non-hazardous waste | tonnes | 2600.95 | 2580.02 | 2527.88 | 14, 38 |
| Total non-hazardous waste intensity | 0.1198 | 0.1124 | 0.1114 | 14, 38 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2025 | Report Pages |
|---|---|---|---|---|
| Total GHG emissions reduction progress | % | 33.75 | 10 | |
| Total GHG emissions reduction target (baseline: 2019) | % | 40 | 10 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste reduction rate | % | -2.02 | 14 | |
| Toner cartridges recycled | 100% | 15 | ||
| Waste fluorescent tubes recycled | kg | 1400 | 1800 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Direct energy consumption (diesel & petrol consumed by vehicles & generators) | kWh | 2235555.64 | 1990355.63 | 1928321.68 | 12, 38 | |||
| Direct energy consumption (diesel & petrol consumed by vehicles & generators) intensity | 107.11 | 86.7 | 84.95 | 38 | ||||
| Direct energy consumption intensity (per production hour) | kWh | 107.11 | 86.7 | 84.95 | 12 | |||
| Electricity consumption reduction progress | % | 9.13 | 10 | |||||
| Indirect energy consumption (electricity) | kWh | 40483095 | 39381927 | 38461036 | 12, 38 | |||
| Indirect energy consumption (electricity) intensity | 1864.55 | 1715.39 | 1694.34 | 38 | ||||
| Indirect energy consumption intensity (per production hour) | kWh | 1864.55 | 1715.39 | 1694.34 | 12 | |||
| Number of electric cars to be purchased for News & Information Services Division | units | 10 | 19 | |||||
| Proportion of Electrical Vehicles (EVs) in company car fleet progress | % | 7.79 | 10 | |||||
| Proportion of Electrical Vehicles (EVs) in company car fleet target (baseline: 2019) | % | 20 | 10 | |||||
| Renewable energy generated from solar panel | kWh | 8461 | 11236 | 11138 | 440762 | 13 | ||
| Renewable energy usage progress (of total electricity consumption) | % | 1.15 | 10 | |||||
| Total energy consumption (direct energy & electricity) | kWh | 42808650.64 | 41372282.63 | 40389357.68 | 12, 38 | |||
| Total energy consumption (direct energy & electricity) intensity | 1971.66 | 1802.09 | 1779.29 | 38 | ||||
| Total energy consumption intensity (per production hour) | kWh | 1971.66 | 1802.09 | 1779.29 | 12 | |||
| Year-on-year increase in renewable energy generated from solar panel | % | 3857 | 13 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Water consumption | cubic metres | 99068 | 101874 | 96936 | 38 |
| Water consumption (intensity) | 4.56 | 4.44 | 4.27 | 16 | |
| Water consumption (total) | cubic metres | 99068 | 101874 | 96936 | 16 |
| Water consumption intensity | 4.56 | 4.44 | 4.27 | 38 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Electricity consumption reduction target (baseline: 2019) | % | 10 | 10 |
| Renewable energy usage target (of total electricity consumption, baseline: 2021) | % | 3 | 10 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Carbon Management Excellence Award (Corporate and Government Bodies) at CLP Smart Energy Award | Awarded | 18 | ||
| Certificate of Merit (Media and Communication) in Hong Kong Awards for Environmental Excellence | Awarded | 18 | ||
| Certified as Hong Kong Green Organisation | Certified | 18 | ||
| Number of TV programmes related to environmental issues broadcast via free-to-air TV channels | programmes | 12 | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of countries/regions represented by interns | 11 | 36 | |||
| Number of employees by age group: 30 to 50 | 2014 | 22 | |||
| Number of employees by age group: Below 30 | 864 | 22 | |||
| Number of employees by age group: Over 50 | 976 | 22 | |||
| Number of employees by employment contract: Permanent | 3157 | 22 | |||
| Number of employees by employment contract: Temporary/fixed term | 697 | 22 | |||
| Number of employees by gender: Female | 1644 | 22 | |||
| Number of employees by gender: Male | 2210 | 22 | |||
| Number of employees by region: Hong Kong | 3765 | 22 | |||
| Number of employees by region: Overseas | 89 | 22 | |||
| Number of interns placed from local and overseas higher education institutions and secondary schools | interns | 22 | 36 | ||
| Number of local production hours | hours | 22958 | 22700 | 10 | |
| Number of new hires | 1094 | 22 | |||
| Number of new hires by gender: Female | 569 | 22 | |||
| Number of new hires by gender: Male | 525 | 22 | |||
| Number of new hires by region: Hong Kong | 1067 | 22 | |||
| Number of new hires by region: Overseas | 27 | 22 | |||
| Total number of employees | 3854 | 22 | |||
| Total workforce - Number of employees | 3644 | 3870 | 3854 | 39 | |
| Total workforce - Number of employees - 30-50 | 2032 | 2096 | 2014 | 39 | |
| Total workforce - Number of employees - Below 30 | 726 | 848 | 864 | 39 | |
| Total workforce - Number of employees - Female | 1492 | 1609 | 1644 | 39 | |
| Total workforce - Number of employees - Hong Kong | 3558 | 3780 | 3765 | 39 | |
| Total workforce - Number of employees - Male | 2152 | 2261 | 2210 | 39 | |
| Total workforce - Number of employees - Over 50 | 886 | 926 | 976 | 39 | |
| Total workforce - Number of employees - Overseas | 86 | 90 | 89 | 39 | |
| Total workforce - Number of employees - Permanent | 3146 | 3276 | 3157 | 39 | |
| Total workforce - Number of employees - Temporary/fixed term | 498 | 594 | 697 | 39 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 28.8 | 22 | ||
| Employee turnover rate - Number of employee turnover | 532 | 681 | 1110 | 39 | |
| Employee turnover rate - Number of employee turnover - Female | 256 | 342 | 533 | 39 | |
| Employee turnover rate - Number of employee turnover - Hong Kong | 512 | 658 | 1085 | 39 | |
| Employee turnover rate - Number of employee turnover - Male | 276 | 339 | 577 | 39 | |
| Employee turnover rate - Number of employee turnover - Overseas | 20 | 23 | 25 | 39 | |
| Employee turnover rate - Number of new hires | 391 | 907 | 1094 | 39 | |
| Employee turnover rate - Number of new hires - Female | 212 | 459 | 569 | 39 | |
| Employee turnover rate - Number of new hires - Hong Kong | 376 | 882 | 1067 | 39 | |
| Employee turnover rate - Number of new hires - Male | 179 | 448 | 525 | 39 | |
| Employee turnover rate - Number of new hires - Overseas | 15 | 25 | 27 | 39 | |
| Number of employee turnover | 1110 | 22 | |||
| Number of employee turnover by gender: Female | 533 | 22 | |||
| Number of employee turnover by gender: Male | 577 | 22 | |||
| Number of employee turnover by region: Hong Kong | 1085 | 22 | |||
| Number of employee turnover by region: Overseas | 25 | 22 | |||
| Year-on-year decrease in local production hours | % | 1.12 | 10 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Reported cases of accidents | 64 | 48 | 24 | |
| Work-related injuries | 64 | 46 | 24 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | 4333 | 2784 | 2848 | 39 | |
| Lost days resulting from work-related injuries | days | 3149 | 2848 | 24 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of employees receiving Long Service Award | employees | 230 | 27 | ||
| Number of recreational and leisure activities organised for employees | 17 | 25 | |||
| Percentage of employees trained - Female | 10.66% | 17.29% | 11.62% | 39 | |
| Percentage of employees trained - General staff | 14.57% | 24.24% | 16.44% | 39 | |
| Percentage of employees trained - Male | 17.61% | 29.84% | 18.24% | 39 | |
| Percentage of employees trained - Middle management | 16.36% | 24.41% | 10.76% | 39 | |
| Percentage of employees trained - Senior management | 2.63% | 2.56% | 2.44% | 39 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average training hours completed per employee - Female | hours | 0.83 | 1.24 | 0.29 | 39 |
| Average training hours completed per employee - General staff | hours | 0.97 | 1.6 | 1.01 | 39 |
| Average training hours completed per employee - Male | hours | 0.99 | 1.63 | 1.54 | 39 |
| Average training hours completed per employee - Middle management | hours | 0.77 | 0.81 | 0.54 | 39 |
| Average training hours completed per employee - Senior management | hours | 0.16 | 0.15 | 0.27 | 39 |
| Average training hours per trained employee | hours | 6 | 6.5 | 26 | |
| Total hours of internal and external trainings arranged for employees | hours | 5676 | 3876 | 26 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of complaints from public communications | 22 | 22 | 28 | |
| Number of enquiries from public communications | 444259 | 28 | ||
| Number of public communications handled (compliments, enquiries, suggestions and complaints) | 263203 | 238974 | 29 | |
| Number of public communications handled for e-commerce business | 101369 | 328139 | 29 | |
| Number of public communications handled with satisfactory results | 39767 | 52369 | 28 | |
| Number of suggestions from public communications | 7233 | 28 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of myTV SUPER registered users | 10400000 | 29 | |
| Publicity messages broadcast on free-to-air digital television channels | hours | 740 | 33 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of public complaints referred to Communications Authority | 5 | 28 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of anti-corruption seminars delivered | 7 | 29 | |
| Number of staff members attending anti-corruption seminars | 370 | 29 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Donation to sponsor Winter Solstice Food Donation Project | HKD | 175000 | 37 | ||
| Number of commendations from public communications | 415 | 855 | 28 | ||
| Number of companies awarded for ESG contributions at TVB ESG Awards | companies | 29 | 17 | ||
| Number of consecutive years awarded Caring Company Logo | 21 | 37 | |||
| Number of employees who donated blood at the Company | employees | 160 | 34 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Amount raised by staff for three non-profit organisations | HKD | 75000 | 34 |
| Donations received from Tung Wah Charity Show | HKD | 126000000 | 32 |
| Funds raised during Charity Sales of Cookies event | million HKD | 1 | 35 |
| Funds raised for charity organisations by TVB fundraising and charity shows | HKD | 255000000 | 32 |
| Number of TVB Volunteer Team members | 153 | 34 | |
| Number of boxes of anti-pandemic supplies donated to public housing estates in Hong Kong | boxes | 157 | 35 |
| Number of cases subsidised by TVB, Staff and Artistes Fund for Charities | 85 | 37 | |
| Number of community activities participated in | activities | 25 | 35 |
| Number of costumes and accessories donated to non-profit organisations | costumes and accessories | 11000 | 36 |
| Number of families benefited from TVB Volunteer Team visits to elderly care centres during Mid-Autumn Festival and Winter Solstice | families | 1750 | 34 |
| Number of gift bags delivered to underprivileged families and the disabled | gift bags | 30000 | 35 |
| Number of people benefitted from Winter Solstice Food Donation Project | 1500 | 37 | |
| Subsidies granted by TVB, Staff and Artistes Fund for Charities | HKD | 685680 | 37 |
| Total hours of voluntary services contributed by TVB Volunteer Team | hours | 780 | 34 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| SOâ‚“ Emissions | kilogrammes | 3.67 | 3.18 | 3.06 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2e | 673.64 | 574.74 | 555.38 |
| Indirect Energy Emissions (Scope 2) | tonnes of CO2e | 20241.55 | 14571.31 | 14230.58 |
| Scope 1 GHG Emissions Intensity (By Product Volume) | 0.031 | 0.025 | 0.024 | |
| Scope 2 GHG Emissions Intensity (By Product Volume) | 0.93 | 0.635 | 0.627 | |
| Total GHG Emissions | tonnes of CO2e | 20977.31 | 15209.21 | 14846.74 |
| Total GHG Emissions Intensity (By Product Volume) | tonnes per production hour | 0.97 | 0.66 | 0.65 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | tonnes | 2.371 | ||
| Total Hazardous Waste | tonnes | 21.66 | 14.16 | 16.34 |
| Total Hazardous Waste Intensity (By Unit Product) | 0.001 | 0.0006 | 0.0007 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 2600.95 | 2580.02 | 2527.88 |
| Non-Hazardous Waste Landfilling | tonnes | 2554.5 | 2528.1 | 2483.44 |
| Non-Hazardous Waste Recycled | tonnes | 46.45 | 51.92 | 44.48 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2025 |
|---|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 33.75 | |
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2019 | % | 40 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | -2.02 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Direct Energy Intensity (By Unit Product) | kWh | 107.11 | 86.7 | 84.95 | |
| Energy Consumption Intensity (By Unit Product) | kWh | 1971.66 | 1802.09 | 1779.29 | |
| Indirect Energy Intensity (By Unit Product) | kWh | 1864.55 | 1715.39 | 1694.34 | |
| Percentage of Renewable Energy Consumption | % | 1.15 | |||
| Purchased Electricity | kWh | 40483905 | 39381927 | 38461036 | |
| Renewable Energy Consumption | kWh | 8461 | 11236 | 11138 | 440762 |
| Solar Energy | kWh | 8461 | 11236 | 11138 | 440762 |
| Total Direct Energy Consumption | kWh | 2325555.64 | 1990355.63 | 1928321.68 | |
| Total Energy Consumption | kWh | 42808650.64 | 41372282.63 | 40389357.68 | |
| Total Indirect Energy Consumption | kWh | 40483905 | 39381927 | 38461036 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | cubic metres | 99068 | 101874 | 96936 |
| Water Consumption Intensity (By Revenue) | 4.56 | 4.44 | 4.27 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 2032 | 2096 | 2014 |
| Number of Employees Aged Above 50 | employees | 886 | 926 | 976 |
| Number of Employees Aged Below 30 | employees | 726 | 848 | 864 |
| Number of Employees in Hong Kong | employees | 3558 | 3780 | 3765 |
| Number of Employees in Overseas | employees | 86 | 90 | 89 |
| Number of Female Employees | employees | 1492 | 1609 | 1644 |
| Number of Full-time Employees | employees | 3146 | 3276 | 3157 |
| Number of Interns | interns | 22 | ||
| Number of Male Employees | employees | 2152 | 2261 | 2210 |
| Number of New Employees | employees | 1094 | ||
| Number of New Employees (Female) | employees | 569 | ||
| Number of New Employees (Hong Kong) | employees | 1067 | ||
| Number of New Employees (Male) | employees | 525 | ||
| Number of New Employees (Overseas) | employees | 27 | ||
| Number of Temporary Workers | employees | 498 | 594 | 697 |
| Number of Total Employees | employees | 3644 | 3870 | 3854 |
| Percentage of Employees Aged 30-50 | percent | 55.78 | 54.15 | 52.27 |
| Percentage of Employees Aged Above 50 | percent | 24.3 | 23.93 | 25.32 |
| Percentage of Employees Aged Below 30 | percent | 19.93 | 21.91 | 22.42 |
| Percentage of Employees in Hong Kong | percent | 97.64 | 97.67 | 97.69 |
| Percentage of Employees in Overseas | percent | 2.36 | 2.33 | 2.31 |
| Percentage of Female Employees | percent | 40.94 | 41.59 | 42.64 |
| Percentage of Full-time Employees | percent | 86.37 | 84.66 | 81.93 |
| Percentage of Interns | percent | 0.57 | ||
| Percentage of Male Employees | percent | 59.06 | 58.41 | 57.36 |
| Percentage of New Employees | percent | 28.41 | ||
| Percentage of Temporary Workers | percent | 13.66 | 15.34 | 18.08 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees in Hong Kong | 1085 | |
| Turnover Rate of Employees in Overseas | 25 | |
| Turnover Rate of Female Employees | 533 | |
| Turnover Rate of Male Employees | 577 | |
| Turnover Rate of Total Employees | % | 28.8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 4333 | 3149 | 2848 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 10.66 | 17.29 | 11.62 |
| Percentage of Trained General Employees | % | 14.57 | 24.24 | 16.44 |
| Percentage of Trained Male Employees | % | 17.61 | 29.84 | 18.24 |
| Percentage of Trained Middle Management | % | 16.36 | 24.41 | 10.76 |
| Percentage of Trained Senior Management | % | 2.63 | 2.56 | 2.44 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 0.83 | 1.24 | 0.29 |
| Average Training Hours (General Staff) | hours | 0.97 | 1.6 | 1.01 |
| Average Training Hours (Male) | hours | 0.99 | 1.63 | 1.54 |
| Average Training Hours (Middle Management) | hours | 0.77 | 0.81 | 0.54 |
| Average Training Hours (Senior Management) | hours | 0.16 | 0.15 | 0.27 |
| Average Training Hours per Employee | hours | 6 | 6.5 | |
| Total Training Hours | hours | 5676 | 3876 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Hong Kong | suppliers |
| Number of Suppliers in Mainland China | suppliers |
| Number of Suppliers in Overseas | suppliers |
| Number of Total Suppliers | suppliers |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Number of Customer Complaints | 22 | 22 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Anti-corruption Training Session | 7 | |
| Number of Attendance for Anti-corruption Training | 370 | |
| Number of People Participated in Ethical Standards and Anti-corruption Training | 370 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | 153 | |
| Number of Volunteer Activities Sessions | activities | 25 |
| Total Cash Donations | HKD | 126000000 |
| Total In-kind Donations | costumes and accessories | 157 |
| Total Public Welfare Donations | HKD | 255000000 |
| Total Social Investment | HKD | 255000000 |
| Total Volunteer Service Hours | hours | 780 |