2022 CORPORATE SOCIAL RESPONSIBILITY REPORT

Company: PICC GROUP (1339)
Year: 2022
Published: 2023-04-19
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Ammonia nitrogen in treated wastewater mg/L 17.5 31
Chemical oxygen demand in treated wastewater mg/L 114 31
Concentration of cooking fumes in restaurant emissions (PICC PAC headquarters) mg/m³ 0.7 32
Concentration of non-methane hydrocarbon in restaurant emissions (PICC PAC headquarters) mg/m³ 3.5 32
Concentration of particulate matter in restaurant emissions (PICC PAC headquarters) mg/m³ 2.4 32
PH value of treated wastewater 7.2 31

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Electricity emissions (CO2e) from some offices tons 7819.93 8132.46 7977.57 32
Emissions from employee travel (train and air) (CO2e) from some offices tons 152.56 223.85 32
Gasoline consumption and emissions (CO2e) from some offices tons 111.58 105.71 61.19 32
Natural gas emissions (CO2e) from some offices tons 294.13 436.36 395 32
Per capita emissions (CO2e/person) from some offices tons 2.04 1.76 1.87 32
Total emissions (CO2e) from some offices tons 8225.64 8237.09 8658.21 32

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Hazardous waste generated by group building tons 0.02 0.03 0.03 32
Hazardous waste generated per capita by group building kg/person 0.02 0.02 0.02 32
Suspended solids in treated wastewater mg/L 104 31

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
General waste generated by group building tons 265.09 223.25 288.69 32
General waste generated per capita by group building kg/person 245 146.97 169.62 32

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Total phosphorus in treated wastewater mg/L 1.83 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Electricity consumption (kWh) - Group headquarters kWh 4537670 5022491 31
Electricity consumption (kWh) - PICC Financial Services kWh 91308 74232 31
Electricity consumption (kWh) - PICC Health kWh 707781 785970 31
Electricity consumption (kWh) - PICC Hong Kong kWh 107750 113641 31
Electricity consumption (kWh) - PICC Life kWh 1654461 1885085 31
Electricity consumption (kWh) - PICC P&C kWh 5167135 5429739 31
Electricity consumption per capita (kWh/person) - Group headquarters kWh/person 3295.6 3574.4 31
Electricity consumption per capita (kWh/person) - PICC Health kWh/person 1162.13 1748.32 31
Electricity consumption per capita (kWh/person) - PICC Life kWh/person 1195.89 1197.29 31
Electricity consumption per capita (kWh/person) - PICC P&C kWh/person 4488.97 2167.64 31
Natural gas consumption (cubic meters) - Group headquarters cubic meters 47478 67790 31
Natural gas consumption (cubic meters) - PICC Health cubic meters 15293 23000 31
Natural gas consumption (cubic meters) - PICC Life cubic meters 22316 29284 31
Natural gas consumption (cubic meters) - PICC P&C cubic meters 50945 68789 31
Natural gas consumption per capita (cubic meters/person) - Group headquarters cubic meters/person 30.72 45.92 31
Natural gas consumption per capita (cubic meters/person) - PICC Life cubic meters/person 15.24 71.99 31
Natural gas consumption per capita (cubic meters/person) - PICC P&C cubic meters/person 34.5 20.09 31
Official vehicle gasoline consumption (liter) - Group headquarters liter 19080 17306 7588 31
Official vehicle gasoline consumption (liter) - PICC Health liter 688 987 706 31
Official vehicle gasoline consumption (liter) - PICC Life liter 15973 10930 14664 31
Official vehicle gasoline consumption (liter) - PICC P&C liter 15193 10334 4874 31

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Reclaimed water consumption (ton) - Group headquarters ton 12309 12282 31
Reclaimed water consumption (ton) - PICC Health ton 975 1001 31
Reclaimed water consumption (ton) - PICC Life ton 6644 9134 31
Reclaimed water consumption (ton) - PICC P&C ton 19920 17240 31
Water consumption (ton) - Group headquarters ton 14346 16917 15213 31
Water consumption (ton) - PICC Health ton 6534 7930 6781 31
Water consumption (ton) - PICC Life ton 7483 10882 6362 31
Water consumption (ton) - PICC P&C ton 15741 18219 15867 31
Water consumption per capita (ton/person) - Group headquarters ton/person 11.14 8.96 31
Water consumption per capita (ton/person) - PICC Health ton/person 19.53 16.34 31
Water consumption per capita (ton/person) - PICC Life ton/person 12.51 9.75 31
Water consumption per capita (ton/person) - PICC P&C ton/person 6.96 4.88 31

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
PICC P&C energy consumption per 10000 yuan of output value (income) reduction target for 2023 vs 2019 2%-5% 30

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Academic achievement of on-the-job employees - Bachelor's degree Person 58251 51047 45833 25
Academic achievement of on-the-job employees - College Person 112236 112246 113432 25
Academic achievement of on-the-job employees - Master's degree or above Person 9514 9713 8872 25
Academic achievement of on-the-job employees - Other Person 9356 9715 9677 25
Age composition of on-the-job employees - 31-50 Person 121719 124235 125488 25
Age composition of on-the-job employees - < 31 Person 51708 38234 28777 25
Age composition of on-the-job employees - > 50 Person 20667 21865 22507 25
Change in the number of on-the-job employees - Dismissed Person 2960 2582 3068 25
Change in the number of on-the-job employees - Newly recruited Person 8802 8555 15128 25
Change in the number of on-the-job employees - Resigned Person 2494 2762 5300 25
Change in the number of on-the-job employees - Retired Person 2531 4206 6133 25
Gender composition of on-the-job employees - Female Person 93367 88547 85386 25
Gender composition of on-the-job employees - Male Person 100127 95807 92466 25
Number of dispatched employees Person 15751 13132 14403 25
Number of on-the-job employees Person 193494 184346 177852 25
Number of sales employees Person 751739 470937 375666 25
Percentage of employees who returned after childcare leave (%) % 99 100 27
Territory composition of on-the-job employees - Abroad Person 61 64 67 25
Territory composition of on-the-job employees - Domestic Person 193433 184306 177785 25
Total number of employees entitled to childcare leave (person) person 2489 3187 27
Total number of employees on the job 12 months after returning from childcare leave (person) person 306 516 27
Total number of employees who returned from childcare leave during the reporting period (person) person 247 261 27
Total number of employees who should have been on the job 12 months after returning from childcare leave (person) person 306 529 27
Total number of employees who should have returned from childcare leave during the reporting period (person) person 248 261 27
Total number of employees who took parental leave this year (person) person 659 847 27

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employment rate % 4.59 5.77 8.57 25
Employment rate by territory - Abroad % 15.42 25
Employment rate by territory - Domestic % 8.57 25
Retention rate of employees after childcare leave (%) % 100 97.54 27
Turnover rate % 4.19 4.99 4.94 25
Turnover rate by territory - Abroad % 11.34 25
Turnover rate by territory - Domestic % 4.94 25

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Number of work-related deaths (person) - PICC P&C person 5 27
Number of work-related injuries (person) - PICC P&C person 113 177 153 27

Lost days due to work injury.

Indicator Unit 2020 2021 2022 Report Pages
Working days lost due to work-related injuries (day) - PICC P&C day 5174.5 9217.5 8470 27

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Percentage of employees trained - PICC AMC - Company leaders % 100 27
Percentage of employees trained - PICC AMC - Company-level executives % 100 27
Percentage of employees trained - PICC AMC - Department-level managers % 100 27
Percentage of employees trained - PICC AMC - Division-level managers % 100 27
Percentage of employees trained - PICC AMC - Female % 100 27
Percentage of employees trained - PICC AMC - Male % 100 27
Percentage of employees trained - PICC AMC - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Capital - Company leaders % 100 27
Percentage of employees trained - PICC Capital - Company-level executives % 100 27
Percentage of employees trained - PICC Capital - Department-level managers % 100 27
Percentage of employees trained - PICC Capital - Division-level managers % 100 27
Percentage of employees trained - PICC Capital - Female % 100 27
Percentage of employees trained - PICC Capital - Male % 100 27
Percentage of employees trained - PICC Capital - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Financial Services - Company leaders % 100 27
Percentage of employees trained - PICC Financial Services - Company-level executives % 100 27
Percentage of employees trained - PICC Financial Services - Department-level managers % 100 27
Percentage of employees trained - PICC Financial Services - Division-level managers % 100 27
Percentage of employees trained - PICC Financial Services - Female % 100 27
Percentage of employees trained - PICC Financial Services - Male % 100 27
Percentage of employees trained - PICC Financial Services - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Group - Company leaders % 100 27
Percentage of employees trained - PICC Group - Company-level executives % 100 27
Percentage of employees trained - PICC Group - Department-level managers % 100 27
Percentage of employees trained - PICC Group - Division-level managers % 100 27
Percentage of employees trained - PICC Group - Female % 100 27
Percentage of employees trained - PICC Group - Male % 100 27
Percentage of employees trained - PICC Group - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Health - Company leaders % 100 27
Percentage of employees trained - PICC Health - Company-level executives % 100 27
Percentage of employees trained - PICC Health - Department-level managers % 100 27
Percentage of employees trained - PICC Health - Division-level managers % 100 27
Percentage of employees trained - PICC Health - Female % 100 27
Percentage of employees trained - PICC Health - Male % 100 27
Percentage of employees trained - PICC Health - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Hong Kong - Company leaders % 100 27
Percentage of employees trained - PICC Hong Kong - Company-level executives % 100 27
Percentage of employees trained - PICC Hong Kong - Department-level managers % 100 27
Percentage of employees trained - PICC Hong Kong - Division-level managers % 100 27
Percentage of employees trained - PICC Hong Kong - Female % 100 27
Percentage of employees trained - PICC Hong Kong - Male % 100 27
Percentage of employees trained - PICC Hong Kong - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Life - Company leaders % 100 27
Percentage of employees trained - PICC Life - Company-level executives % 100 27
Percentage of employees trained - PICC Life - Department-level managers % 100 27
Percentage of employees trained - PICC Life - Division-level managers % 100 27
Percentage of employees trained - PICC Life - Female % 96.9 27
Percentage of employees trained - PICC Life - Male % 92.8 27
Percentage of employees trained - PICC Life - Personnel from basic job sequence % 92.2 27
Percentage of employees trained - PICC P&C - Company leaders % 100 27
Percentage of employees trained - PICC P&C - Company-level executives % 100 27
Percentage of employees trained - PICC P&C - Department-level managers % 95.8 27
Percentage of employees trained - PICC P&C - Division-level managers % 88.6 27
Percentage of employees trained - PICC P&C - Female % 91.7 27
Percentage of employees trained - PICC P&C - Male % 92.3 27
Percentage of employees trained - PICC P&C - Personnel from basic job sequence % 92.2 27
Percentage of employees trained - PICC Pension - Company leaders % 100 27
Percentage of employees trained - PICC Pension - Company-level executives % 100 27
Percentage of employees trained - PICC Pension - Department-level managers % 100 27
Percentage of employees trained - PICC Pension - Division-level managers % 100 27
Percentage of employees trained - PICC Pension - Female % 100 27
Percentage of employees trained - PICC Pension - Male % 100 27
Percentage of employees trained - PICC Pension - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Reinsurance - Company leaders % 100 27
Percentage of employees trained - PICC Reinsurance - Company-level executives % 100 27
Percentage of employees trained - PICC Reinsurance - Department-level managers % 100 27
Percentage of employees trained - PICC Reinsurance - Division-level managers % 100 27
Percentage of employees trained - PICC Reinsurance - Female % 100 27
Percentage of employees trained - PICC Reinsurance - Male % 100 27
Percentage of employees trained - PICC Reinsurance - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Technology - Company leaders % 100 27
Percentage of employees trained - PICC Technology - Company-level executives % 100 27
Percentage of employees trained - PICC Technology - Department-level managers % 100 27
Percentage of employees trained - PICC Technology - Division-level managers % 100 27
Percentage of employees trained - PICC Technology - Female % 100 27
Percentage of employees trained - PICC Technology - Male % 100 27
Percentage of employees trained - PICC Technology - Personnel from basic job sequence % 100 27
Percentage of employees trained - PICC Western Hoding - Company leaders % 100 27
Percentage of employees trained - PICC Western Hoding - Company-level executives % 100 27
Percentage of employees trained - PICC Western Hoding - Department-level managers % 100 27
Percentage of employees trained - PICC Western Hoding - Division-level managers % 100 27
Percentage of employees trained - PICC Western Hoding - Female % 100 27
Percentage of employees trained - PICC Western Hoding - Male % 100 27
Percentage of employees trained - PICC Western Hoding - Personnel from basic job sequence % 100 27

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 Report Pages
Employees' average training hours - PICC AMC - Company leaders Hour 12.7 26
Employees' average training hours - PICC AMC - Company-level executives Hour 47.1 26
Employees' average training hours - PICC AMC - Department-level managers Hour 43 26
Employees' average training hours - PICC AMC - Division-level managers Hour 57.9 26
Employees' average training hours - PICC AMC - Female Hour 63.7 26
Employees' average training hours - PICC AMC - Male Hour 48.7 26
Employees' average training hours - PICC AMC - Personnel from basic job sequence Hour 61.5 26
Employees' average training hours - PICC Capital - Company leaders Hour 85 26
Employees' average training hours - PICC Capital - Company-level executives Hour 97 26
Employees' average training hours - PICC Capital - Department-level managers Hour 97 26
Employees' average training hours - PICC Capital - Division-level managers Hour 93 26
Employees' average training hours - PICC Capital - Female Hour 98 26
Employees' average training hours - PICC Capital - Male Hour 93 26
Employees' average training hours - PICC Capital - Personnel from basic job sequence Hour 98 26
Employees' average training hours - PICC Financial Services - Company leaders Hour 168 26
Employees' average training hours - PICC Financial Services - Company-level executives Hour 138 26
Employees' average training hours - PICC Financial Services - Department-level managers Hour 125.5 26
Employees' average training hours - PICC Financial Services - Division-level managers Hour 125.5 26
Employees' average training hours - PICC Financial Services - Female Hour 139.3 26
Employees' average training hours - PICC Financial Services - Male Hour 139.3 26
Employees' average training hours - PICC Financial Services - Personnel from basic job sequence Hour 125.5 26
Employees' average training hours - PICC Group - Company leaders Hour 220 26
Employees' average training hours - PICC Group - Company-level executives Hour 172 26
Employees' average training hours - PICC Group - Department-level managers Hour 213 26
Employees' average training hours - PICC Group - Division-level managers Hour 98 26
Employees' average training hours - PICC Group - Female Hour 132 26
Employees' average training hours - PICC Group - Male Hour 132 26
Employees' average training hours - PICC Group - Personnel from basic job sequence Hour 132 26
Employees' average training hours - PICC Health - Company leaders Hour 109 26
Employees' average training hours - PICC Health - Company-level executives Hour 167 26
Employees' average training hours - PICC Health - Department-level managers Hour 109 26
Employees' average training hours - PICC Health - Division-level managers Hour 123 26
Employees' average training hours - PICC Health - Female Hour 108 26
Employees' average training hours - PICC Health - Male Hour 108 26
Employees' average training hours - PICC Health - Personnel from basic job sequence Hour 96 26
Employees' average training hours - PICC Hong Kong - Company leaders Hour 33 26
Employees' average training hours - PICC Hong Kong - Company-level executives Hour 33 26
Employees' average training hours - PICC Hong Kong - Department-level managers Hour 29 26
Employees' average training hours - PICC Hong Kong - Division-level managers Hour 33 26
Employees' average training hours - PICC Hong Kong - Female Hour 33 26
Employees' average training hours - PICC Hong Kong - Male Hour 31 26
Employees' average training hours - PICC Hong Kong - Personnel from basic job sequence Hour 33 26
Employees' average training hours - PICC Investment Holding - Company leaders Hour 113 26
Employees' average training hours - PICC Investment Holding - Company-level executives Hour 85 26
Employees' average training hours - PICC Investment Holding - Department-level managers Hour 114 26
Employees' average training hours - PICC Investment Holding - Division-level managers Hour 104 26
Employees' average training hours - PICC Investment Holding - Female Hour 89 26
Employees' average training hours - PICC Investment Holding - Male Hour 82 26
Employees' average training hours - PICC Investment Holding - Personnel from basic job sequence Hour 65 26
Employees' average training hours - PICC Life - Company leaders Hour 79.5 26
Employees' average training hours - PICC Life - Company-level executives Hour 70.5 26
Employees' average training hours - PICC Life - Department-level managers Hour 123.5 26
Employees' average training hours - PICC Life - Division-level managers Hour 108.8 26
Employees' average training hours - PICC Life - Female Hour 107.9 26
Employees' average training hours - PICC Life - Male Hour 108.9 26
Employees' average training hours - PICC Life - Personnel from basic job sequence Hour 162.9 26
Employees' average training hours - PICC P&C - Company leaders Hour 133.2 26
Employees' average training hours - PICC P&C - Company-level executives Hour 167.2 26
Employees' average training hours - PICC P&C - Department-level managers Hour 169.5 26
Employees' average training hours - PICC P&C - Division-level managers Hour 115.3 26
Employees' average training hours - PICC P&C - Female Hour 147.4 26
Employees' average training hours - PICC P&C - Male Hour 144.3 26
Employees' average training hours - PICC P&C - Personnel from basic job sequence Hour 147.2 26
Employees' average training hours - PICC Pension - Company leaders Hour 105 26
Employees' average training hours - PICC Pension - Company-level executives Hour 86 26
Employees' average training hours - PICC Pension - Department-level managers Hour 114 26
Employees' average training hours - PICC Pension - Division-level managers Hour 104 26
Employees' average training hours - PICC Pension - Female Hour 82 26
Employees' average training hours - PICC Pension - Male Hour 65 26
Employees' average training hours - PICC Pension - Personnel from basic job sequence Hour 65 26
Employees' average training hours - PICC Reinsurance - Company leaders Hour 137 26
Employees' average training hours - PICC Reinsurance - Company-level executives Hour 137 26
Employees' average training hours - PICC Reinsurance - Department-level managers Hour 120 26
Employees' average training hours - PICC Reinsurance - Division-level managers Hour 97 26
Employees' average training hours - PICC Reinsurance - Female Hour 92 26
Employees' average training hours - PICC Reinsurance - Male Hour 95 26
Employees' average training hours - PICC Reinsurance - Personnel from basic job sequence Hour 92 26
Employees' average training hours - PICC Technology - Company leaders Hour 92.9 26
Employees' average training hours - PICC Technology - Company-level executives Hour 92.9 26
Employees' average training hours - PICC Technology - Department-level managers Hour 21.5 26
Employees' average training hours - PICC Technology - Division-level managers Hour 26.6 26
Employees' average training hours - PICC Technology - Female Hour 80.2 26
Employees' average training hours - PICC Technology - Male Hour 55.9 26
Employees' average training hours - PICC Technology - Personnel from basic job sequence Hour 72.2 26

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
Industry ranking for PICC Health insurance consumer complaints per 100 million yuan premiums 1 4 5 21
Industry ranking for PICC Health insurance consumer complaints per 10000 policies 56 66 75 21
Industry ranking for PICC Life insurance consumer complaints per 100 million yuan premiums 37 17 16 21
Industry ranking for PICC Life insurance consumer complaints per 10000 policies 55 35 34 21
Industry ranking for PICC P&C insurance consumer complaints per 100 million yuan premiums 5 5 5 21
Industry ranking for PICC P&C insurance consumer complaints per 10000 policies 5 3 2 21
Median in the P&C insurance industry consumer complaints per 100 million yuan premiums 5.18 7.01 4.97 21
Median in the P&C insurance industry consumer complaints per 10000 policies 0.054 0.07 0.036 21
Median in the life insurance industry consumer complaints per 100 million yuan premiums 2.01 2.48 1.59 21
Median in the life insurance industry consumer complaints per 10000 policies 0.2 0.2 0.2 21
PICC Health downloads of electronic policies 10000 policies 3478 3499 4677 30
PICC Health insurance consumer complaints per 100 million yuan premiums 15.94 11.09 9.45 21
PICC Health insurance consumer complaints per 10000 policies 0.57 0.66 0.75 21
PICC Life downloads of electronic policies 10000 policies 1344 1014 682 30
PICC Life insurance consumer complaints per 100 million yuan premiums 2.64 5.66 4.15 21
PICC Life insurance consumer complaints per 10000 policies 0.12 0.16 0.12 21
PICC P&C downloads of electronic policies 10000 policies 19748 25568 31391 30
PICC P&C insurance consumer complaints per 100 million yuan premiums 2.87 4.12 1.83 21
PICC P&C insurance consumer complaints per 10000 policies 0.03 0.041 0.02 21
PICC P&C vehicle insurance's issuance rate of e-policies % 99 30

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
Airborne Particulate Matter (PM) Emissions mg/m³ 2.4

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
GHG Emissions from Natural Gas tons 294.13 436.36 395
GHG Emissions from Purchased Electricity tons 7819.93 8132.46 7977.57
Mobile Combustion Emissions tons 111.58 105.71 61.19
Scope 3 GHG Emissions (Business Travel) tons 152.56 223.85
Total GHG Emissions tons 8225.64 8237.09 8658.21
Total GHG Emissions Intensity (By Employee) tons 2.04 1.76 1.87

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Hazardous Waste tons 0.02 0.03 0.03

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste (Domestic Waste) tons 265.09 223.25 288.69

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Gasoline Consumption liter 50934 39557 27832
Natural Gas Consumption cubic meters 136032 188863
Purchased Electricity kWh 12240105 13301858

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Recycled Water Usage ton 39848 39657
Water Consumption ton 440104 53948 44123

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Target Energy Consumption Reduction Percentage Compared to Last Year % 2%-5%

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Bachelor's Degree Employees Person 58251 51047 45833
Number of Employees Aged 30-50 Person 121719 124235 125488
Number of Employees Aged Above 50 Person 20667 21865 22507
Number of Employees Aged Below 30 Person 51708 38234 28777
Number of Employees in Mainland China Person 193433 184306 177785
Number of Employees in Overseas Person 61 64 67
Number of Female Employees Person 93367 88547 85386
Number of Male Employees Person 100127 95807 92466
Number of Master's Degree Employees Person 9514 9713 8872
Number of Total Employees Person 193494 184346 177852

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Percentage of Employees still Employed 12 Months after Return to Work % 100 97.54
Turnover Rate of Employees in Domestic % 4.94
Turnover Rate of Employees in Overseas % 11.34
Turnover Rate of Total Employees % 4.19 4.99 4.94

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022
Number of Fatalities as a Result of Work-related Injuries person 5
Number of Fatalities of the Last 3 Years person 5
Number of Work-related Fatalities person 5

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Days Due to Work-related Injuries day 5174.5 9217.5 8470

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 100
Percentage of Trained Male Employees % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Female) Hour 80.2
Average Training Hours (Male) Hour 48.7
Total Training Hours Hour 7000000