2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Emissions of particulate matter | Kilogram | 820.23 | 34 | ||
| NOx emissions | Kg | 4790.45 | 6019.41 | 8664.58 | 50 |
| Nitrogen oxide emissions | Kilogram | 8664.58 | 34 | ||
| PM emissions | Kg | 457.21 | 574.55 | 820.23 | 50 |
| SOx emissions | Kg | 10.26 | 8.22 | 7.37 | 50 |
| Sulfur oxide emissions | Kilogram | 7.37 | 34 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| CO2 emissions (Scope 1) | Ton | 1848.97 | 2991.58 | 2221.14 | 50 |
| CO2 emissions (Scope 2) | Ton | 13845 | 18828.24 | 14212.62 | 50 |
| CO2 emissions (Scope 3) | Ton | 15463418.32 | 50 | ||
| CO2 emissions intensity (Scope 1 and Scope 2) | Ton/person, Ton/square meter | 2.99 | 4.15 | 0.05 | 50 |
| Carbon dioxide emission equivalent (scope 1) | Ton | 2221.14 | 34 | ||
| Carbon dioxide emission equivalent (scope 2) | Ton | 14212.62 | 34 | ||
| Carbon dioxide emission equivalent (scope 3) | Ton | 15463418.32 | 34 | ||
| Carbon dioxide emission intensity (Ton / people) | Ton / people | 3.03 | 34 | ||
| Carbon dioxide emission intensity (Ton / square meter) | Ton / square meter | 0.05 | 34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Office paper volume | Kilogram | 133803.06 | 34 | ||
| Paper consumption | Ton | 175.9 | 146.78 | 133.8 | 50 |
| Paper consumption intensity | Kg/person | 34 | 27.93 | 24.7 | 50 |
| Strength of office paper volume | Kg / person | 24.7 | 34 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| CO2 emission reduction by project finance business | million tons | 5.34 | 7 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Consumption intensity of purchased electricity | Kwh/person | 5.08 | 6161.56 | 4515.01 | 50 |
| Corporate green credit balance | billion yuan | 46.42 | 7 | ||
| Corporate green credit new issuance | billion yuan | 14.28 | 7 | ||
| Diesel fuel direct energy consumption | Liter | 3787 | 6798 | 798.16 | 50 |
| Diesel oil consumption | Liter | 798.16 | 34 | ||
| Gasoline consumption | Liter | 499314.77 | 34 | ||
| Gasoline direct energy consumption | Liter | 698899 | 551661 | 499314.77 | 50 |
| Liquefied petroleum gas consumption | Kg, Kilogram | 19233 | 37581 | 15560.15 | 34, 50 |
| Natural gas consumption | Cubic meters | 95332 | 627289 | 523556.24 | 34, 50 |
| Outchased power consumption intensity | Kwh / person | 4515.01 | 34 | ||
| Purchase of electricity | Kilowatt-hour | 24462345.84 | 34 | ||
| Purchased electricity | Kwh | 26266 | 32379436 | 24462345.84 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Water consumption | Ton | 272205 | 262148 | 121699.19 | 34, 50 |
| Water consumption intensity | Ton/person | 51.88 | 49.89 | 22.46 | 50 |
| Water intensity | Ton / people | 22.46 | 34 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Energy saving and environmental protection industry | Billion | 2.49 | 3.14 | 3.23 | 50 |
| Green upgrade of infrastructure | Billion | 5.26 | 16.06 | 27.81 | 50 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Clean energy industry | Billion | 0.4 | 1.26 | 0.96 | 50 |
| Cleaner production industry | Billion | 0.7 | 0.72 | 0.87 | 50 |
| Ecological environment industry | Billion | 13.95 | 13.69 | 13.57 | 50 |
| New industrialization loan balance | Billion, billion yuan | 12.74 | 17.15 | 17.69 | 7, 50 |
| New issuance amount of green finance credit | Billion | 4.44 | 15.12 | 14.28 | 50 |
| Number of financed environmental projects | Case | 166 | 237 | 281 | 7, 50 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Issuance of green financial bond | Billion, billion yuan | 50 | 30 | 7, 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Allocation ratio | % | 3.84 | 4.9 | 5.17 | 49 |
| Board meeting | Times | 15 | 17 | 13 | 7, 49 |
| Board of director | Member | 8 | 14 | 12 | 7, 49 |
| Executive director | Member | 2 | 3 | 3 | 49 |
| Extraordinary general meeting | Times | 2 | 49 | ||
| Independent director | Member | 5 | 4 | 5 | 49 |
| Labor contract signing rate | % | 100 | 100 | 100 | 52 |
| Non-Executive director | Member | 6 | 11 | 9 | 49 |
| Number of employees | Headcount | 5169 | 5255 | 5418 | 7, 51 |
| Number of employees 31 to 40 years old | Headcount | 1866 | 1851 | 2052 | 51 |
| Number of employees 41 to 50 years old | Headcount | 1054 | 1044 | 1008 | 51 |
| Number of employees below 30 years old | Headcount | 1738 | 1865 | 1786 | 51 |
| Number of employees in Guiyang | Headcount | 1038 | 991 | 1018 | 51 |
| Number of employees in the head office | Headcount | 616 | 680 | 796 | 51 |
| Number of employees outside Guiyang | Headcount | 3515 | 3584 | 3604 | 51 |
| Number of employees over 51 years old | Headcount | 511 | 495 | 572 | 51 |
| Number of employees with bachelor degree | Headcount | 4028 | 4131 | 4310 | 51 |
| Number of employees with postgraduates and above | Headcount | 312 | 351 | 360 | 51 |
| Number of female employees | Headcount | 2718 | 2783 | 2836 | 51 |
| Number of individual customers | Million | 80 | 90 | 110 | 52 |
| Number of male employees | Headcount | 2451 | 2472 | 2582 | 51 |
| Number of middle managers | Headcount | 123 | 121 | 124 | 50 |
| Number of minorities among middle managers | Headcount | 30 | 30 | 33 | 51 |
| Number of minorities among senior managers | Headcount | 1 | 1 | 50 | |
| Number of minority employees | Headcount | 1659 | 1745 | 1820 | 7, 51 |
| Number of new employees | Headcount | 237 | 304 | 51 | |
| Number of other academic employees | Headcount | 829 | 773 | 748 | 51 |
| Number of senior managers | Headcount | 6 | 4 | 6 | 50 |
| Number of women in middle management | Headcount | 29 | 29 | 30 | 51 |
| Proportion of female employees | % | 52.58 | 52.96 | 52.34 | 7, 51 |
| Proportion of male employees | % | 47.42 | 47.04 | 47.66 | 51 |
| Social security coverage | % | 100 | 100 | 100 | 52 |
| Total assets | Billion, billion yuan | 456.4 | 503.88 | 533.78 | 7, 49 |
| Total loan | Billion, billion yuan | 213.92 | 250.49 | 293.53 | 7, 49 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Turnover rate for employees 31 to 40 years old | % | 1.29 | 1.16 | 0.74 | 51 |
| Turnover rate for employees 41 to 50 years old | % | 0.36 | 0.17 | 0.09 | 51 |
| Turnover rate for employees below 30 years old | % | 1.57 | 1.08 | 1.02 | 51 |
| Turnover rate for employees of branches in Guiyang | % | 1.05 | 0.84 | 0.48 | 51 |
| Turnover rate for employees of branches outside Guiyang | % | 2.01 | 1.38 | 1.26 | 51 |
| Turnover rate for employees of the head office | % | 0.29 | 0.27 | 0.2 | 51 |
| Turnover rate for employees over 51 years old | % | 0.07 | 0.08 | 0.09 | 51 |
| Turnover rate for female employees | % | 1.3 | 0.97 | 1.11 | 51 |
| Turnover rate for male employees | % | 2.21 | 1.52 | 0.83 | 51 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Lost work days due to work injury | Days | 75.5 | 51 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Emergency drills | Person-time | 1186 | 978 | 52 | |
| Safety trainings | Times | 58 | 50 | 51 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage | % | 100 | 99.51 | 99.05 | 51 |
| Training held throughout the year | Times | 548 | 559 | 486 | 51 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee training person-time | Person-time | 50137 | 43277 | 38677 | 51 |
| Number of employee training program | Set | 508 | 534 | 459 | 51 |
| Total investment in employee training | 10 thousands, million yuan | 782 | 1240 | 651 | 7, 51 |
| Training hours for female employees | Hours | 31.33 | 16.57 | 46.54 | 51 |
| Training hours for general employees | Hours | 33.21 | 16.83 | 46.81 | 51 |
| Training hours for male employees | Hours | 28.95 | 17.64 | 48.65 | 51 |
| Training hours for middle management | Hours | 56 | 24.3 | 74.05 | 51 |
| Training hours for senior management | Hours | 55 | 97.2 | 130.7 | 51 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Agricultural modernization loan balance | Billion, billion yuan | 12.53 | 13.44 | 15.14 | 7, 50 |
| Equity director | Member | 1 | 7 | 4 | 49 |
| Green credit (Corporate) | Billion | 22.85 | 34.97 | 46.42 | 50 |
| Number of Suppliers by Region - Head office supplier | Entity | 132 | 149 | 113 | 52 |
| Number of Suppliers by Region - Suppliers of branches in Guiyang | Entity | 22 | 25 | 20 | 52 |
| Number of Suppliers by Region - Suppliers of branches outside Guiyang | Entity | 110 | 124 | 93 | 52 |
| Number of community Banks | Unit | 5 | 5 | 5 | 52 |
| Number of green credit customers | Household | 432 | 521 | 251 | 7, 50 |
| Number of offline outlets | Unit | 223 | 224 | 228 | 7, 52 |
| Number of star outlets | Unit | 16 | 16 | 52 | |
| Number of trade finance clients | Household | 161 | 525 | 937 | 50 |
| Proportion of corporate green credit to total credit | % | 21.52 | 7 | ||
| Total deposit | Billion, billion yuan | 289.04 | 305.52 | 326.32 | 7, 49 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Supplier review coverage | % | 100 | 100 | 100 | 52 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of projects to judge the applicability of the 'equator principles' | Case | 2 | 20 | 14 | 50 |
| Supplier social responsibility trainings | Times | 1 | 1 | 1 | 52 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| 96655 customer service center telephone banking calls | 10 thousand | 32.5 | 39.2 | 52.5 | 52 |
| Acceptance of customer complaints | Case | 969 | 1217 | 1836 | 52 |
| Acceptance of customer complaints - Anshun | Case | 80 | 118 | 52 | |
| Acceptance of customer complaints - Bijie | Case | 62 | 98 | 52 | |
| Acceptance of customer complaints - Guiyang | Case | 177 | 228 | 352 | 52 |
| Acceptance of customer complaints - Liupanshui | Case | 72 | 77 | 150 | 52 |
| Acceptance of customer complaints - Qiandongnan | Case | 52 | 58 | 52 | |
| Acceptance of customer complaints - Qiannan | Case | 56 | 74 | 52 | |
| Acceptance of customer complaints - Qianxinan | Case | 57 | 91 | 52 | |
| Acceptance of customer complaints - Tongren | Case | 60 | 59 | 52 | |
| Acceptance of customer complaints - Zunyi | Case | 357 | 297 | 378 | 52 |
| Consumer rights protection working conference | Times | 3 | 3 | 3 | 52 |
| Cumulative number of online banking and mobile banking customers | 10 thousand Household | 588.45 | 768.23 | 938.23 | 49 |
| Mobile banking transaction amount | Billion | 108.78 | 146.09 | 154.49 | 49 |
| Net assets per share | Yuan | 2.47 | 2.67 | 3.01 | 49 |
| Number of corporate online banking customers | Household | 5.97 | 7.64 | 8.95 | 49 |
| Number of customers who popularize financial knowledge | million people | 1.5 | 7 | ||
| Number of elderly customers | Thousand | 996 | 1185.3 | 1754 | 52 |
| Number of mobile banking customers | 10 thousand Household | 341.97 | 444.06 | 576.19 | 49 |
| Satisfaction rate of complaint handling | % | 98.76 | 99.01 | 97.67 | 7, 52 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Computer software copyright (total) | Pieces | 78 | 49 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Information technology investment | Billion, billion yuan | 0.18 | 7, 49 | ||
| Information technology investment as percent of revenue | % | 1.5 | 49 | ||
| Number of information system, network and infrastructure drills carried out | Times | 11 | 26 | 49 | |
| Number of personal internet banking customers | 10 thousand Household | 240.5 | 316.54 | 353.09 | 49 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | % | 13.67 | 13.78 | 13.82 | 49 |
| Provision coverage | % | 334.36 | 426.41 | 351.21 | 49 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Audit project | Case | 58 | 69 | 49 | |
| External fraud blocked | Times | 297 | 460 | 574 | 52 |
| General meeting | Times | 1 | 1 | 1 | 49 |
| Meeting held by special committee under the board of directors | Times | 20 | 20 | 39 | 49 |
| Proposal deliberated by the board of directors | Case | 95 | 129 | 93 | 49 |
| Proposal deliberated by the shareholder | Case | 26 | 45 | 18 | 49 |
| Proposal reviewed by the board of directors | Case | 93 | 7 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Anti-corruption training | Times | 9 | 70 | 7, 49 | |
| Anti-money laundering training | Times | 5 | 6 | 6 | 7, 49 |
| Number of people covered by anti-corruption training | Person-time | 7500 | 8200 | 7, 49 | |
| Number of people covered by anti-money laundering training | Person-time | 2000 | 5000 | 1600 | 7, 49 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive service station for outdoor workers built | Unit | 120 | 123 | 122 | 52 |
| Cumulative number of financial knowledge popularization activities | Times | 2400 | 1100 | 2733 | 52 |
| Employee holiday condolences | Person-time | 4616 | 4505 | 52 | |
| Employee participated in volunteering activities | Person | 6458 | 3265 | 52 | |
| Green service industry | Billion | 0.1 | 50 | ||
| Inclusive finance loan balance | Billion | 6.91 | 7.2 | 12.65 | 52 |
| Inclusive finance loan balance (People's bank's caliber) | Billion | 22.36 | 29.55 | 42.4 | 52 |
| Inclusive service stations built | Unit | 37 | 832 | 1915 | 52 |
| Inclusive small and micro enterprise loan balance | Billion, billion yuan | 20.31 | 27.89 | 37.94 | 7, 49 |
| New urbanization loan balance | Billion, billion yuan | 107.25 | 136.15 | 157.53 | 7, 50 |
| Number of 'equator principles' loan customers | Household | 2 | 19 | 14 | 50 |
| Number of beneficiaries for public welfare and charity projects | person | 940 | 7 | ||
| Number of comprehensive service station for outdoor workers | 122 | 7 | |||
| Number of inclusive service stations | 1915 | 7 | |||
| Number of inclusive small and micro enterprise loan customers | House hold | 14251 | 18357 | 32697 | 49 |
| Shareholder meeting held | Times | 1 | 3 | 1 | 49 |
| The number of customers who popularize financial knowledge | 10 thousand | 53 | 127.44 | 150.45 | 52 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Loan amount of trade finance | Billion | 8.77 | 11.26 | 12.77 | 49 |
| Loan balance for 'Equator Principles' project | billion yuan | 5.01 | 7 | ||
| Loan balance for 'equator principles' project | Billion | 0.51 | 3.22 | 5.01 | 50 |
| Loan balance for the real economy | billion yuan | 176.07 | 7 | ||
| Number of registered volunteers | Person | 803 | 2254 | 2262 | 52 |
| Number of volunteer activities | Times, times | 4499 | 4783 | 7, 52 | |
| Revenue | Billion, billion yuan | 11.25 | 11.74 | 11.99 | 7, 49 |
| Rural revitalization loan balance | Billion, billion yuan | 45.43 | 46.89 | 50.95 | 7, 49 |
| Total charity investment | Million, million yuan | 48.95 | 1560.3 | 7, 52 | |
| Volunteer hours | Hours | 3924 | 31007 | 17600 | 52 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 457.21 | 574.55 | 820.23 |
| NOâ‚“ Emissions | Kg | 4790.45 | 6019.41 | 8664.58 |
| SOâ‚“ Emissions | Kg | 10.26 | 8.22 | 7.37 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton | 1848.97 | 2991.58 | 2221.14 |
| Indirect Energy Emissions (Scope 2) | Ton | 13845 | 18828.24 | 14212.62 |
| Total GHG Emissions | Ton | 15693.97 | 21819.82 | 15479851.08 |
| Total GHG Emissions Intensity (By Area) | Ton/square meter | 0.04 | 0.06 | 0.05 |
| Total GHG Emissions Intensity (By Employee) | Ton/person | 2.99 | 4.15 | 3.03 |
| Total Other Indirect Energy Emissions (Scope 3) | Ton | 15463418.32 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Paper Waste | Ton | 175.9 | 146.78 | 133.8 |
| Total Non-Hazardous Waste Intensity (By Employee) | Kg/person | 34 | 27.93 | 24.7 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | million tons | 5.34 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Liter | 3787 | 6798 | 798.16 |
| Gasoline Consumption | Liter | 698899 | 551661 | 499314.77 |
| LPG Consumption | Kg | 19233 | 37581 | 15650.15 |
| Natural Gas Consumption | Cubic meters | 95332 | 627289 | 523556.24 |
| Purchased Electricity | Kwh | 26266 | 32379436 | 24462345.84 |
| Purchased Electricity Intensity (By Employee) | Kwh/person | 5.08 | 6161.56 | 4515.01 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | Ton | 272205 | 262148 | 121699.19 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | Billion | 7.75 | 19.2 | 31.04 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | Billion | 13.95 | 13.69 | 13.57 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Investment in Climate Change Management | Billion yuan | 50 | 60 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | Headcount | 4028 | 4131 | 4310 |
| Number of Employees Aged 30-50 | Headcount | 2920 | 2895 | 3060 |
| Number of Employees Aged Above 50 | Headcount | 511 | 495 | 572 |
| Number of Employees Aged Below 30 | Headcount | 1738 | 1865 | 1786 |
| Number of Female Employees | Headcount | 2718 | 2783 | 2836 |
| Number of Male Employees | Headcount | 2451 | 2472 | 2582 |
| Number of Middle Management Employees | Headcount | 123 | 121 | 124 |
| Number of New Employees | Headcount | 237 | 304 | |
| Number of Senior Management Employees | Headcount | 6 | 4 | 6 |
| Number of Total Employees | Headcount | 5169 | 5255 | 5418 |
| Percentage of Female Employees | % | 52.58 | 52.96 | 52.34 |
| Percentage of Male Employees | % | 47.42 | 47.04 | 47.66 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 2.01 | 1.33 | 0.83 |
| Turnover Rate of Employees Aged Above 50 | % | 0.07 | 0.08 | 0.09 |
| Turnover Rate of Employees Aged Below 30 | % | 1.57 | 1.08 | 1.02 |
| Turnover Rate of Female Employees | % | 1.3 | 0.97 | 1.11 |
| Turnover Rate of Male Employees | % | 2.21 | 1.52 | 0.83 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 75.5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Production Safety Emergency Drills | Person-time | 1186 | 978 | |
| Number of Safety knowledge lectures | Times | 58 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 99.51 | 99.05 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 31.33 | 16.57 | 46.54 |
| Average Training Hours (General Employees) | Hours | 33.21 | 16.83 | 46.81 |
| Average Training Hours (Male) | Hours | 28.95 | 17.64 | 48.65 |
| Average Training Hours (Middle Management) | Hours | 56 | 24.3 | 74.05 |
| Average Training Hours (Senior Management) | Hours | 55 | 97.2 | 130.7 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Total Suppliers | Entity | 264 | 298 | 226 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | % | 98.76 | 99.01 | 97.67 |
| Total Number of Customer Complaints | Case | 969 | 1217 | 1836 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | Pieces | 78 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Anti-corruption Training Session | Times | 9 | 70 |
| Number of Attendance for Anti-corruption Training | Person-time | 7500 | 8200 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Registered Volunteers | Person | 803 | 2254 | 2262 |
| Number of Volunteer Activities Sessions | Times | 4499 | 4783 | |
| Total Social Investment | Million | 48.95 | 1560.3 | |
| Total Volunteer Service Hours | Hours | 3924 | 31007 | 17600 |