2022 Xiabuxiabu Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| GHG emission per unit of operating revenue | tCO₂e/RMB million | 22.6 | 39 |
| Scope 1: direct GHG emission | tCO₂e | 1819.25 | 39 |
| Scope 2: indirect GHG emission | tCO₂e | 104979.92 | 39 |
| Total GHG emission | tCO₂e | 106799.16 | 39 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Domestic waste and kitchen waste | tonne | 55055.53 | 39 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Emission reduction target: reuse of incubators for ingredient transportation for 100% logistics warehouses across the country | 100% | 46 | |
| Emission reduction target: use of recyclable food containers and packaging materials for delivery services by Xiabuxiabu | 100% | 46 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Proportion of non-hazardous recyclable waste generated by the central kitchen recycled by professional recycling companies | 100% | 45 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Electricity consumption per unit of operating revenue | kWh/RMB million | 38283.27 | 39 |
| Gasoline consumption | litre | 21929.08 | 39 |
| Gasoline consumption per unit of operating revenue | litre/RMB million | 4.64 | 39 |
| Natural gas consumption | m³ | 808130.08 | 39 |
| Natural gas consumption per unit of operating revenue | m³/RMB million | 171.03 | 39 |
| Total electricity consumption | kWh | 180888431.14 | 39 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Catering sewage discharge | m³ | 2029171.09 | 39 |
| Catering sewage discharge per unit of operating revenue | m³/RMB million | 429.45 | 39 |
| Municipal water consumption | m³ | 2387260.1 | 39 |
| Municipal water consumption per unit of operating revenue | m³/RMB million | 505.24 | 39 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Average electricity consumption of Coucou restaurants reduction target (using 2020 as base year, by end of 2025) | reduce by 5% | 45 | |
| Total energy consumption of Xiabuxiabu central kitchen reduction target (using 2020 as base year, by end of 2025) | reduce by 10% | 45 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Average water consumption of Coucou restaurants reduction target (using 2020 as base year, by end of 2025) | reduce by 5% | 45 | |
| Proportion of water consumption by each Xiabuxiabu restaurant reduction target (using 2020 as base year, by end of 2025) | further decline | 45 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of Shaohet restaurants | 1 | 22 | |
| Number of Shaohet restaurants opened | 1 | 22 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of Xiabuxiabu restaurants | 1026 | 22 | |
| Number of Xiabuxiabu restaurants opened | 41 | 22 | |
| Number of Xiabuxiabu restaurants opened and operated as at 31 December 2022 | 801 | 16 | |
| Number of Xiabuxiabu restaurants owned and operated | restaurants | 801 | 5 |
| Number of employees by age group - 30 and below | employees | 12117 | 53 |
| Number of employees by age group - 31-45 | employees | 8547 | 53 |
| Number of employees by age group - above 45 | employees | 6395 | 53 |
| Number of employees by employment type - Full-time | employees | 12568 | 53 |
| Number of employees by employment type - Part-time | employees | 14576 | 53 |
| Number of employees by gender - Female | employees | 16592 | 53 |
| Number of employees by gender - Male | employees | 10467 | 53 |
| Number of employees by race - Ethnic minorities | employees | 2131 | 53 |
| Number of employees by race - Han | employees | 24928 | 53 |
| Number of employees by region - HK, Macau and Taiwan | employees | 383 | 53 |
| Number of employees by region - Mainland China | employees | 28153 | 53 |
| Number of members in multi-brand member system | members | 30000000 | 5 |
| Number of new Xiabuxiabu restaurants opened | restaurants | 41 | 5 |
| Total number of employees | employees | 27059 | 53 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 105.83 | 54 |
| Employee turnover rate in HK, Macau and Taiwan | % | 144.09 | 54 |
| Employee turnover rate in Mainland China | % | 105.16 | 54 |
| Female employee turnover rate | % | 87.61 | 54 |
| Male employee turnover rate | % | 136.29 | 54 |
| Overseas employee turnover rate | % | 159.68 | 54 |
| Seat turnover rate for Coucou restaurants | times | 1.9 | 22 |
| Seat turnover rate for Xiabuxiabu restaurants | times | 2 | 22 |
| Turnover rate of employees aged 30 and below | % | 165.34 | 54 |
| Turnover rate of employees aged 31-45 | % | 61.15 | 54 |
| Turnover rate of employees aged above 45 | % | 61.79 | 54 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Rate of work-related fatalities in FY2020 | % | 0% | 54 | ||
| Rate of work-related fatalities in FY2021 | % | 0% | 54 | ||
| Rate of work-related fatalities in FY2022 | % | 0% | 54 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Lost days due to work-related injury | day | 23.23 days | 54 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of female employees trained | % | 53% | 64 |
| Percentage of male employees trained | % | 53% | 64 |
| Percentage of managers or above trained | % | 80% | 64 |
| Percentage of other level employees trained | % | 52% | 64 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average training hours received by female employees | hours | 6.3 | 64 |
| Average training hours received by male employees | hours | 6.4 | 64 |
| Average training hours received by managers or above | hours | 8.4 | 64 |
| Average training hours received by other level employees | hours | 6.3 | 64 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Domestic suppliers | Number | 664 | 26 |
| Number of Southeast Asia Regions with Coucou restaurants | 1 | 22 | |
| Number of Special Administrative Regions with Coucou restaurants | 1 | 22 | |
| Number of cities with Coucou restaurants | cities | 50 | 5, 22 |
| Number of cities with Coucou restaurants as at 31 December 2022 | cities | 50 | 16 |
| Number of countries/regions with Coucou restaurants | countries/regions | 2 | 5 |
| Number of municipalities directly under the Central Government with Coucou restaurants as at 31 December 2022 | municipalities | 3 | 16 |
| Number of municipalities directly under the Central Government with Xiabuxiabu restaurants as at 31 December 2022 | municipalities | 3 | 16 |
| Number of municipalities with Coucou restaurants | municipalities | 3 | 5, 22 |
| Number of municipalities with Xiabuxiabu restaurants | municipalities | 3 | 5, 22 |
| Number of new Coucou restaurants opened | restaurants | 44 | 5 |
| Number of new Shaohoot restaurants opened | restaurants | 1 | 5 |
| Number of provinces and autonomous regions with Coucou restaurants | provinces and autonomous regions | 26 | 5 |
| Number of provinces and autonomous regions with Xiabuxiabu restaurants | provinces and autonomous regions | 25 | 5 |
| Number of provinces and autonomous regions with Xiabuxiabu restaurants as at 31 December 2022 | provinces and autonomous regions | 25 | 16 |
| Number of provinces with Coucou restaurants | 26 | 22 | |
| Number of provinces with Coucou restaurants as at 31 December 2022 | provinces | 26 | 16 |
| Number of provinces with Xiabuxiabu restaurants | 25 | 22 | |
| Overseas suppliers | Number | 102 | 26 |
| Overseas suppliers (as percentage of total suppliers) | % | 1 | 26 |
| Suppliers from Hong Kong, Macau and Taiwan (as percentage of total suppliers) | % | 10 | 26 |
| Suppliers from mainland China (as percentage of total suppliers) | % | 89 | 26 |
| Total number of suppliers | Number | 766 | 26 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of new products launched (including Tea Mi Tea) | products | 77 | 29 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of cities with Xiabuxiabu restaurants | cities | 123 | 5, 22 |
| Number of cities with Xiabuxiabu restaurants as at 31 December 2022 | cities | 123 | 16 |
| Number of honest consumer comments on Koubei, Dianping and Meituan | comments | 589000 | 29 |
| Number of new restaurants opened | restaurants | 86 | 5 |
| Number of new restaurants opened in 2022 | 86 | 16 | |
| Product favorable rate from consumer comments | 99.74% | 29 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of major categories covered by new products | categories | 12 | 29 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average frequency of new restaurant openings | every 4 days | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Revenue | million RMB | 4725 | 22 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 1819.25 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 104979.92 |
| Total GHG Emissions | tCO₂e | 106799.16 |
| Total GHG Emissions Intensity (By Revenue) | tCO₂e/RMB million | 22.6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonne | 55055.53 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target GHG Emissions Reduction Percentage Compared to Last Year | % | 100 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 100 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Gasoline Consumption | litre | 21929.08 |
| Gasoline Consumption Intensity (By Revenue) | litre/RMB million | 4.64 |
| Natural Gas Consumption | m³ | 808130.08 |
| Natural Gas Consumption Intensity (By Revenue) | m³/RMB million | 171.03 |
| Purchased Electricity Intensity (By Revenue) | kWh/RMB million | 38283.27 |
| Total Electricity Consumption | kWh | 180888431.14 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Municipal Water Consumption | m³ | 2387260.1 |
| Total Wastewater Discharge | m³ | 2029171.09 |
| Wastewater Discharge Intensity | m³/RMB million | 429.45 |
| Water Consumption Intensity (By Revenue) | m³/RMB million | 505.24 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 5 |
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 10 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | 5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit |
|---|---|
| Packaging Materials Consumed | tonnes |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 8547 |
| Number of Employees Aged Above 50 | employees | 6395 |
| Number of Employees Aged Below 30 | employees | 12117 |
| Number of Employees in Hong Kong and Mainland China | employees | 28536 |
| Number of Employees in Mainland China | employees | 28153 |
| Number of Female Employees | employees | 16592 |
| Number of Full-time Employees | employees | 12568 |
| Number of Male Employees | employees | 10467 |
| Number of Part-time Employees | employees | 14576 |
| Number of Total Employees | employees | 27059 |
| Percentage of Employees Aged 30-50 | % | 31.6 |
| Percentage of Employees Aged Above 50 | % | 23.6 |
| Percentage of Employees Aged Below 30 | % | 44.8 |
| Percentage of Employees in Mainland China | % | 104.04 |
| Percentage of Female Employees | % | 61.3 |
| Percentage of Full-time Employees | % | 46.45 |
| Percentage of Male Employees | % | 38.7 |
| Percentage of Part-time Employees | % | 53.85 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 61.15 |
| Turnover Rate of Employees Aged Below 30 | % | 165.34 |
| Turnover Rate of Employees in Mainland China | % | 105.16 |
| Turnover Rate of Employees in Overseas | % | 159.68 |
| Turnover Rate of Female Employees | % | 87.61 |
| Turnover Rate of Male Employees | % | 136.29 |
| Turnover Rate of Total Employees | % | 105.83 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 23.23 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Female Employees | % | 53 |
| Percentage of Trained General Employees | % | 52 |
| Percentage of Trained Male Employees | % | 53 |
| Percentage of Trained Senior Management | % | 80 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 6.3 |
| Average Training Hours (General Staff) | hours | 6.3 |
| Average Training Hours (Male) | hours | 6.4 |
| Average Training Hours (Senior Management) | hours | 8.4 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Mainland China | Number | 664 |
| Number of Suppliers in Overseas | Number | 102 |
| Number of Total Suppliers | Number | 766 |