Environmental, Social and Governance Report 2022

Company: TOWNGAS CHINA (1083)
Year: 2022
Published: 2023-04-14
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 2022 Report Pages
Chemical oxygen demand of wastewater before discharge (C-Tech Laundry) mg/L 100 71
Nitrogen oxide (NOₓ) emissions Kilograms 18973.3 38946 50621.2 104
Nitrogen oxide emissions kg 50621.2 70
Percentage of gas leakage incidents resolved percent 100% 45
Percentage of gas transmission and distribution pipelines inspected % 100 110
Respirable suspended particulates (PM10) emissions Kilograms, kg 1344.9 1380.7 1227.6 70, 104
Sulphur dioxide (SO₂) emissions Kilograms 145.4 574.1 854.8 104
Sulphur dioxide emissions kg 854.8 70

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2025 Report Pages
Greenhouse gas emission intensity (Scopes 1 and 2) tonnes CO2e per HK$100 million, tonnes CO2e per company 935.5 61
Greenhouse gas emissions (Scope 1) - Distributed energy system (DES) tonnes CO2e 38719.9 61
Greenhouse gas emissions (Scope 1) - Gas business tonnes CO2e 13245.1 61
Greenhouse gas emissions (Scope 2) - Distributed energy system (DES) tonnes CO2e 1100.9 61
Greenhouse gas emissions (Scope 2) - Gas business tonnes CO2e 30190.2 61
Greenhouse gas emissions (Scopes 1 and 2) - Distributed energy system (DES) tonnes CO2e 39820.8 61
Greenhouse gas emissions (Scopes 1 and 2) - Gas business tonnes CO2e 43435.3 61
Greenhouse gas emissions - Distributed energy projects Tonnes CO₂e 24103.2 39820.8 105
Greenhouse gas emissions - Gas business Tonnes CO₂e 41823.8 43435.3 105
Greenhouse gas emissions intensity Tonnes CO₂e/HK$100 million 385 414.8 105
Target average methane intensity of member enterprises in natural gas production % <0.25 22
Total greenhouse gas emissions Tonnes CO₂e 65927 83256.1 105
Total greenhouse gas emissions (Scope 1) tonnes CO2e 51965 61
Total greenhouse gas emissions (Scope 2) tonnes CO2e 31291.1 61
Total greenhouse gas emissions (Scopes 1 and 2) tonnes CO2e 83256.1 61

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Hazardous waste (liquid) litres 7510 70
Hazardous waste (solid) tonnes 17.7 70
Hazardous waste intensity (liquid) litres/company 84.4 70
Hazardous waste intensity (solid) tonnes/company 0.2 70
Intensity of hazardous waste (liquid) Litres/company 104.7 100 84.4 104
Intensity of hazardous waste (solid) Tonnes/company 0.19 0.2 0.2 104
Total volume of hazardous waste (liquid) Litres 8274.9 8298 7510 104
Total volume of hazardous waste (solid) Tonnes 15.3 16.2 17.7 104

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Intensity of non-hazardous waste (liquid) Litres/company 7.8 6 5.4 104
Intensity of non-hazardous waste (solid) Tonnes/company 744.1 1031.7 903.4 104
Non-hazardous waste (liquid) litres 477.6 70
Non-hazardous waste (solid) tonnes 80400.9 70
Non-hazardous waste intensity (liquid) litres/company 5.4 70
Non-hazardous waste intensity (solid) tonnes/company 903.4 70
Total volume of non-hazardous waste (liquid) Litres 614.4 498.5 477.6 104
Total volume of non-hazardous waste (solid) Tonnes 58787.2 85628.1 80400.9 104

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Average methane intensity in natural gas production (target) % 0.25 65

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2025 2028 Report Pages
Consumption of non-renewable resources (from fuel combustion) MWh 47315.7 166282 245732.3 105
Diesel MWh 2340.5 2461.6 2476.7 105
Diesel consumption (from fuel combustion) MWh 2476.7 72
Electricity generated by Foshan Midea distributed photovoltaic power plant kWh 5558200 18
Electricity purchased MWh 38644.1 41692.9 44213.6 72, 105
Energy absorption rate of Foshan Midea distributed photovoltaic power plant 90% 18
Energy consumption intensity MWh/company 1074.5 2505.7 3257.8 72, 105
Full-capacity hours of Foshan Midea distributed photovoltaic power plant hours 1110 18
LPG MWh 11.3 10.1 11.8 105
LPG consumption (from fuel combustion) MWh 11.8 72
Length of high-pressure gas pipelines Kilometers 5471 110
Length of low-pressure gas pipelines Kilometers 35922 110
Length of medium-pressure gas pipelines Kilometers 29542 110
Length of pipeline network Kilometers 58081 63727 70935 104
Natural gas MWh 30158.7 147372.7 226213.9 105
Natural gas consumption (from fuel combustion) MWh 226213.9 72
Other fuels consumption (from fuel combustion) MWh 17029.9 72
Percentage of total power consumption from PV panels for customers % 12–34 63
Pipeline length km 70935 13
Solar energy sales to total energy sales ratio 0% 0% 7% 8% 23
Target for total photovoltaic installed capacity by 2025 GW 8 27
Target for total photovoltaic installed capacity by 2028 GW 11 27
Total direct consumption of resources (from fuel combustion) MWh 245732.3 72
Total energy consumption MWh 85959.9 207974.8 289945.9 72, 105
Total photovoltaic installed capacity GW 0.55 8 11 23

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Total water consumption Cubic meters, m³ 271329.3 326333.3 495797.7 72, 105
Water consumption intensity Cubic meters/company, m³/company 3434.5 3931.7 5570.8 72, 105

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Electricity cost saved by Foshan Midea distributed photovoltaic power plant currency units (approximate) 1000000 18
Energy consumption of C-Tech Laundry compared to industry average lower 73

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 2021 2022 Report Pages
Average weight of product packaging materials per piece Tonnes 0.002 0.002 0.002 105
Total weight of product packaging materials Tonnes 660.3 753.3 660.6 105

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 2022 Report Pages
MSCI ESG Rating A 13
Number of coastal heritiera seedlings planted in Baguang Tulip Mangrove Wetland Park, Dapeng New District, Shenzhen seedlings 26 103
Number of companies under Towngas Smart Energy that passed ISO 14001 environmental management system certification companies 16 68
Others MWh 14805.2 16437.6 17029.9 105
Percentage of enterprises in Hailing District park connected to Towngas Smart Energy Ecological Platform % more than 10 17
Project companies with ISO 14001 Environmental Management System Certification 16 13
Standard & Poor’s Global Corporate Sustainability Assessment 68 13

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022 Report Pages
CDP B 13
Nature-related risk factors that may affect the Group’s business 10 13
Number of attendees at ESG Symposium 2022 5000 20

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Coverage of labour contract % 100 100 100 108
Coverage of social insurance % 100 100 100 108
Employee satisfaction survey participation rate from renewable energy business % 91.37 87
Employees aged 26-35 % 35 36 35 106
Employees aged 36-45 % 30 29 30 106
Employees aged 46-55 % 23 24 24 106
Employees aged ≤25 % 7 6 6 106
Employees aged ≥56 % 5 5 5 106
Employees by region: Central China % 8 8 7 106
Employees by region: East China % 4 5 20 106
Employees by region: Group Head Office % 2 2 1 106
Employees by region: North China % 19 19 16 106
Employees by region: Northeast China % 34 33 27 106
Employees by region: South China % 13 14 13 106
Employees by region: West China % 20 19 16 106
Female employees % 33 32 32 106
Full-time employment % 100 99.9 100 106
Junior Staff % 86 85 85 106
Labour contract coverage 100% 80
Male employees % 67 68 68 106
Middle Management % 11 12 12 106
Number of employees recommended for Spark Talent-specific Career Path Mechanism employees 16 84
Part-time employment % 0.1 106
Ratio of female management % / 24.14 28.76 108
Senior Management % 3 3 3 106
Staff ratio by age group: 26–35 35% 80
Staff ratio by age group: 36–45 30% 80
Staff ratio by age group: 46–55 6% 80
Staff ratio by age group: ≤25 24% 80
Staff ratio by age group: ≥56 5% 80
Staff ratio by gender: Female 32% 80
Staff ratio by gender: Male 68% 80
Staff ratio of new employees by age group - 26-35 % 54 56 50 107
Staff ratio of new employees by age group - 36-45 % 14 20 16 107
Staff ratio of new employees by age group - 46-55 % 3 2 5 107
Staff ratio of new employees by age group - ≤25 % 28 22 28 107
Staff ratio of new employees by age group - ≥56 % 1 1 107
Staff ratio of new employees by gender - Female % 31 31 31 107
Staff ratio of new employees by gender - Male % 69 69 69 107
Staff ratio of new employees by region - Central China % 13 10 19 107
Staff ratio of new employees by region - East China % 13 12 15 107
Staff ratio of new employees by region - Group Head Office % 2 18 13 107
Staff ratio of new employees by region - North China % 27 21 19 107
Staff ratio of new employees by region - Northeast China % 19 16 11 107
Staff ratio of new employees by region - South China % 16 13 13 107
Staff ratio of new employees by region - West China % 10 10 10 107
Total headcount Persons 22506 23287 23663 106
Total number of full-time employees 23663 80
Total number of new employees Persons / 768 1457 107

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employee turnover % 2.22 3.05 2.76 107
Employee turnover ratio by age group - 26-35 % 57 65 57 107
Employee turnover ratio by age group - 36-45 % 14 17 18 107
Employee turnover ratio by age group - 46-55 % 5 5 7 107
Employee turnover ratio by age group - ≤25 % 23 12 17 107
Employee turnover ratio by age group - ≥56 % 1 1 1 107
Employee turnover ratio by gender - Female % 27 31 30 107
Employee turnover ratio by gender - Male % 73 69 70 107
Employee turnover ratio by region - Central China % 18 13 14 108
Employee turnover ratio by region - East China % 17 13 11 108
Employee turnover ratio by region - Group Head Office % 2 11 10 108
Employee turnover ratio by region - North China % 9 8 13 108
Employee turnover ratio by region - Northeast China % 16 18 11 108
Employee turnover ratio by region - South China % 22 20 23 108
Employee turnover ratio by region - West China % 16 17 18 108

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Group’s work-related injury rate per thousand employees persons per 1000 employees <1.5 40
Number of gas leakage incidents detected incidents 176 45
Number of recordable work-related injuries Persons 13 4 3 108
Number of recordable work-related injuries (Contractor) 1 49
Number of recordable work-related injuries (Employee) 3 49
Rate of recordable work-related injuries per 1000 employees (Employee) 0.28 49
Rate of recordable work-related injuries per 1000000 hours worked (Employee) 0.11 49
The Group’s work-related injury rate per thousand employees 0.28 42

Lost days due to work injury.

Indicator Unit 2020 2021 2022 Report Pages
Lost days due to work injury (Employee) days 147 49
Rate of recordable work-related injuries 1000 employees, 1000000 hours worked 0.6 / 0.11 108
Work days lost due to work-related injuries Days 232 115 147 108

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Number of chain health check centres available for employee health checks centres 159 89
Number of cities with public hospitals available for employee health checks cities 23 89
Number of employees with occupational diseases Persons / / 108
Number of safety audits and inspections conducted by Safety and Environmental Management Department audits and inspections 69 48
Number of safety inspections conducted under 100-Day Campaign for Gas Safety 200 44
Number of safety inspections received from State Council and provincial/local government teams under 100-Day Campaign for Gas Safety 400 44
Participation rate of employees in annual health checks percent 90 89

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 2022 Report Pages
Employees receiving regular reviews on performance and career development coverage 100% 13
Employees subject to regular reviews on performance and career development employees all 83
Number of employees who received cyber security awareness training employees 400 36
Number of marketing training sessions for Bauhinia teams of joint ventures sessions more than 10 95
Number of persons who studied online persons 12650 84
Training ratio by employee category - Junior Staff % 97.63 97.14 91.66 109
Training ratio by employee category - Middle Management % 98.2 95.11 94.8 109
Training ratio by employee category - Senior Management % 90.41 94.87 93.89 109
Training ratio by staff gender - Female % 89.64 96.83 90.6 109
Training ratio by staff gender - Male % 91.05 96.84 92.81 109

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average training hours of employees for the year hours 59.32 13
Per capita training hours by employee category - Junior Staff Hours 57.29 53.23 60.04 109
Per capita training hours by employee category - Middle Management Hours 65.61 52.51 58.03 109
Per capita training hours by employee category - Senior Management Hours 50.5 44.19 45.15 109
Per capita training hours by staff gender - Female Hours 56.69 54.21 59.59 109
Per capita training hours by staff gender - Male Hours 58.81 52.27 59.19 109
Proportion of employees receiving regular performance appraisal and career development review % 100 100 100 108
Safety training hours hours 333540 50
Total training hours received online hours 134415 84

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Number of major suppliers Number 129 131 121 109
Number of major suppliers by geographical region - Chinese mainland Number 124 125 117 109
Number of major suppliers by geographical region - Overseas countries and regions Number 5 6 4 109
Proportion of spending on local suppliers % 98.11 109

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Number of project companies certified with ISO 45001 occupational health and safety management system companies 17 40
Number of project companies reported to audit committees or board of directors on audit details 4 34

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2020 2021 2022 Report Pages
Gas sales (excluding Shanghai Gas Co., Ltd.) million m³ 15246 13
Gas sales volume (excluding Shanghai Gas) Million cubic meters 12003 14579 15246 104
Overall customer satisfaction (Bauhinia after-sales services) % over 98 94

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
Customer satisfaction goal (Bauhinia after-sales services) % 95 94
Number of product- and service-related complaints received Cases 42 66 50 110
Number of valid questionnaire survey responses 463 31

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2022 Report Pages
Design patents granted patents 4 37
Patent applications submitted applications 5 37
Patents on inventions granted patents 2 37
Software works granted software works 11 37

Description of quality assurance process and recall procedures.

Indicator Unit 2021 2022 Report Pages
Number of awards won by Bauhinia for after-sales service quality 2 94
Number of batches with comprehensive random checks batches 47 95
Number of batches with key parts random checks batches 20 95
Number of random batch inspections for Bauhinia products batches 67 95
Total number of samples checked in quality inspections pieces/sets 176 95

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2022 Report Pages
FTSE Russell ESG Rating 2.7 13

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Coverage of anti-corruption training provided by the Group for suppliers % 73 93
Number of audit reports with recommendations followed up 18 34
Number of internal audit projects carried out 48 34
Number of sets of rules and regulations established and improved 44 34
Sustainalytics 29.1 13

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 Report Pages
Anti-corruption training Hours 523 11526 110
Attendance at anti-corruption training at Board level % 100 33
Coverage of people receiving anti-corruption training % 100 110

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 Report Pages
Date of ESG Symposium 2022 11 November 20
Hang Seng Corporate Sustainability Index AA- 13
Maximum scholarship amount awarded for employees' children USD 10000 88
Number of political and business leaders at ESG Symposium 2022 20 20
Number of scholarship applications received for employees' children applications 8 88
Number of scholarship recipients for employees' children recipients 3 88

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 Report Pages
Amount of educational support activity funding in Pingnan County, Guangxi Zhuang Autonomous Region RMB 180000 100
Charity investment by the Group RMB'000 5700 7410 6178 110
Funds raised from issuance of Sustainability-linked Bond US$ million 200 13
Hours of social services Hours 570000 300000 415441 110
Number of beneficiaries People 80000 170000 178535 110
Number of military retirees and individuals presented with gifts in Sungang Street, Luohu District, Shenzhen City individuals 75 102
Number of volunteers People 6700 6900 8038 110
Revenue HK$ million, HK$’ million 12826 17125 20073 13, 104
Value of donations to Pengxi Special Education School and Pengxi Chengnan School in Pengxi County, Sichuan Province RMB 180000 101

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021 2022
NOₓ Emissions Kilograms 18973.3 38946 50621.2
PM10 Emissions Kilograms 1344.9 1380.7 1227.6
SOₓ Emissions Kilograms 145.4 574.1 854.8

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2025
Direct GHG Emissions (Scope 1) tonnes CO2e 51965
GHG Emissions from Natural Gas % 0.25
Indirect Energy Emissions (Scope 2) tonnes CO2e 31291.1
Total GHG Emissions tonnes CO2e 65927 83256.1
Total GHG Emissions Intensity (By Employee) tonnes CO2e per company 935.5
Total GHG Emissions Intensity (By Revenue) tonnes CO2e/HK$100 million 385 414.8

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Hazardous Waste (Liquid Waste) Litres 8274.9 8298 7510
Hazardous Waste (Solid Waste) tonnes 15.3 16.2 17.7

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste Disposed Litres 614.4 85628.1 80400.9

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
CO2 Emissions Reduction Compared to Last Year million tonnes
Percentage of Reduction in GHG Intensity Compared to Last Year % 0.25

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2025 2028
Diesel Fuel Consumption MWh 2340.5 2461.6 2476.7
Energy Consumption Intensity (By Company) MWh/company 1074.5 2505.7 3257.8
LPG Consumption MWh 11.3 10.1 11.8
Natural Gas Consumption MWh 30158.7 147372.7 226213.9
Percentage of Renewable Energy Consumption % 7 8
Purchased Electricity MWh 38644.1 41692.9 44213.6
Solar Energy MWh 5558.2 8000 11000
Total Direct Energy Consumption MWh 245732.3
Total Energy Consumption MWh 85959.9 207974.8 289945.9
Total Non-Renewable Fuel Consumption MWh 47315.7 166282 245732.3

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption Cubic meters 271329.3 326333.3 495797.7
Water Consumption Intensity (By Revenue) Cubic meters/company 3434.5 3931.7 5570.8

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Energy Consumption Reduction Percentage Compared to Last Year %

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020 2021 2022
Packaging Material Intensity (By Unit Product) Tonnes/piece 0.002 0.002 0.002
Packaging Materials Consumed Tonnes 660.3 753.3 660.6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Full-time Employees Persons 22506 23254 23663
Number of New Employees Persons None 768 1457
Number of Part-time Employees Persons 23
Number of Total Employees Persons 22506 23287 23663
Percentage of Employees Aged 30-50 % 65 65 65
Percentage of Employees Aged Above 50 % 28 29 29
Percentage of Employees Aged Below 30 % 7 6 6
Percentage of Employees in Central China % 8 8 7
Percentage of Employees in East China % 4 5 20
Percentage of Employees in North China % 19 19 16
Percentage of Employees in Northeast China % 34 33 27
Percentage of Employees in South China % 13 14 13
Percentage of Employees in West China % 20 19 16
Percentage of Female Employees % 33 32 32
Percentage of Full-time Employees % 100 99.9 100
Percentage of Junior Management Employees % 86 85 85
Percentage of Male Employees % 67 68 68
Percentage of Middle Management Employees % 11 12 12
Percentage of Part-time Employees % 0.1
Percentage of Senior Management Employees % 3 3 3

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Employees in Central China % 18 13 14
Turnover Rate of Employees in East China % 17 13 11
Turnover Rate of Employees in North China % 9 8 13
Turnover Rate of Employees in Northeast China % 16 18 11
Turnover Rate of Employees in South China % 22 20 23
Turnover Rate of Employees in West China % 16 17 18
Turnover Rate of Female Employees % 27 31 30
Turnover Rate of Male Employees % 73 69 70
Turnover Rate of Total Employees % 2.22 3.05 2.76

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Days Due to Work-related Injuries Days 232 115 147
Lost Working Days Due to Work-related Injuries (Employees) days 147

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022
Health Check Coverage for Employees percent 90
Investment in Work Safety million 338
Total Hours of Safety Training for Employees hours 333540

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020 2021 2022
Percentage of Trained Female Employees % 89.64 96.83 90.6
Percentage of Trained General Employees % 97.63 97.14 91.66
Percentage of Trained Male Employees % 91.05 96.84 92.81
Percentage of Trained Middle Management % 98.2 95.11 94.8
Percentage of Trained Senior Management % 90.41 94.87 93.89

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) hours 56.69 54.21 59.59
Average Training Hours (General Staff) hours 57.29 53.23 60.04
Average Training Hours (Male) hours 58.81 52.27 59.19
Average Training Hours (Middle Management) hours 65.61 52.51 58.03
Average Training Hours (Senior Management) hours 50.5 44.19 45.15
Average Training Hours per Employee hours 59.32
Total Training Hours hours 134415

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Mainland China Number 124 125 117
Number of Suppliers in Overseas Number 5 6 4
Proportion of Spending on Local Suppliers % 98.11

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2022
Number of Suppliers Certified to ISO 45001 Occupational Health and Safety Management System companies 17

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021 2022
Number of Products and Service Related Complaints Cases 42 66 50

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2022
Number of Invention Patents patents 2
Number of Patents Applied applications 5
Number of Patents Granted patents 6

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2022
Percentage of Suppliers Accepting Anti-corruption Policies % 73

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022
Anti-corruption Training Coverage among Directors and Management % 100
Coverage of Anti-corruption Training for Employees % 100
Total Hours of Anti-corruption Training Hours 523 11526

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022
Investment in Education Donation RMB 180000
Number of Volunteers among Employees people 6700 6900 8038
Total Social Investment RMB 5700000 7410000 6178000
Total Volunteer Service Hours hours 570000 300000 415441