SUSTAINABILITY REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Emissions intensity (Space Optimisation) | tCO2e/m² | 0.05 | 0.05 | 13 | |
| Scope 2 emissions amount (Space Optimisation) | tCO2e | 2027 | 2155 | 2165 | 13 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2022 | Report Pages |
|---|---|---|---|
| CO2e offset by EV charging points compared to conventional vehicles | TCO2e | 27.8 | 14 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|
| Electrical intensity (Space Optimisation) | MWh/m² | 0.14 | 0.13 | 13 | ||
| Electricity provided to users by EV charging points | MWh | 29.7 | 14 | |||
| Energy consumption sourced from green energy | percent | 7% | 12 | |||
| Number of electric vehicle charging points installed | 10 | 14 | ||||
| Total system capacity of solar panels | kWp | 608 | 2468 | 12 | ||
| Total system capacity of solar panels installed on rooftops | kWp | 608 | 2468 | 14 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|
| Water consumption for common toilet facilities and landscaping purposes (Space Optimisation) | m³ | 85729 | 91713 | 117778 | 18 | |
| Water consumption intensity (Space Optimisation) | m³/m² | 2.34 | 2.59 | 18 | ||
| Water saving taps installed in newly acquired properties | percent | 100% | 12 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| EV charging points installed across 8 different properties and managed facilities | EV charging points | 12 | 10 | ||
| Energy consumption (Space Optimisation) | MWh | 4975 | 5312 | 5708 | 13 |
| Number of sites with completed solar panel installations | 9 | 14 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2023 | Report Pages |
|---|---|---|---|
| Targeted water consumption intensity (Space Optimisation) | m³/m² | 1.5 | 18 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Number of managed properties Green Mark certified | 2 | 14 | ||
| Solar panel installation at premises | premises | 6 | 12 | |
| Solar panel system capacity installed at several properties | kWp system capacity | 2468 | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|---|
| Gender diversity - female employees | percent | 41% | 42% | 12 | |||
| Gender diversity - male employees | percent | 59% | 58% | 12 | |||
| Number of employees by age group: 30-50 years old | 181 | 173 | 26 | ||||
| Number of employees by age group: <30 years old | 90 | 76 | 26 | ||||
| Number of employees by age group: >50 years old | 93 | 107 | 26 | ||||
| Number of female employees (full time & permanent contract) | employees | 110 | 126 | 141 | 25 | ||
| Number of female employees (part time & temporary contract) | employees | 49 | 23 | 9 | 25 | ||
| Number of male employees (full time & permanent contract) | employees | 126 | 154 | 202 | 25 | ||
| Number of male employees (part time & temporary contract) | employees | 143 | 61 | 4 | 25 | ||
| Percentage of female employees (overall) | percent | 41% | 42% | 25 | |||
| Percentage of male employees (overall) | percent | 59% | 58% | 25 | |||
| Percentage of new hire employees by age group: 30-50 years old | % | 21.0% | 86.7% | 26 | |||
| Percentage of new hire employees by age group: <30 years old | % | 17.8% | 119.7% | 26 | |||
| Percentage of new hire employees by age group: >50 years old | % | 37.6% | 82.2% | 26 | |||
| Percentage of new hire employees by gender: Female | % | 28.9% | 84.0% | 26 | |||
| Percentage of new hire employees by gender: Male | % | 21.4% | 98.5% | 26 | |||
| Total workforce in Singapore | employees | 364 | 356 | 25 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|
| Percentage of turnover rate by age group: 30-50 years old | % | 44.2% | 91.3% | 26 |
| Percentage of turnover rate by age group: <30 years old | % | 70.0% | 138.2% | 26 |
| Percentage of turnover rate by age group: >50 years old | % | 28.0% | 69.2% | 26 |
| Percentage of turnover rate by gender: Female | % | 51.7% | 83.3% | 26 |
| Percentage of turnover rate by gender: Male | % | 42.8% | 102.9% | 26 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related injury (Employees) | 2 | 1 | 2 | 30 | |
| Work-related injury rate per million hours worked (Employees) | 2 | 1 | 3 | 30 |
Lost days due to work injury.
| Indicator | Unit | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Lost Days due to work-related injuries (Employees) | days | 58 | 8 | 49 | 30 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Working hours (Employees) | hours | 948006 | 820780 | 763162 | 30 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | FY2020 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average employee training hours per employee | hours | 5.2 | 15.9 | 12 | |||
| Average training hours for assistant & executive | hours | 3.68 | 15.24 | 27 | |||
| Average training hours for assistant manager & manager | hours | 9.65 | 15.23 | 27 | |||
| Average training hours for senior management | hours | 20.55 | 48.17 | 27 | |||
| Average training hours for staff | hours | 3.75 | 14.59 | 27 | |||
| Average training hours per employee | hours, training hours per employee | 4.9 | 5.2 | 15.9 | 10, 27 | ||
| Total training hours for employees | hours | 2116.2 | 1908.7 | 5691.5 | 27 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | FY2022 | Report Pages |
|---|---|---|---|
| Customer satisfaction rating for Facilities Management Business | % | 81 | 10 |
| Customer satisfaction rating for Space Optimisation Business | % | 86 | 10 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2020 | FY2021 | FY2022 |
|---|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | tCO2e | 2027 | 2155 | 2165 |
| Scope 2 GHG Emissions Intensity (By Area) | tCO2e/m² | 0.05 | 0.05 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | MWh/m² | 0.14 | 0.13 |
| Percentage of Renewable Energy Consumption | percent | 7 | |
| Solar Energy | kWp | 608 | 2468 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | m³ | 85729 | 91713 | 117778 |
| Water Consumption Intensity (By Revenue) | m³/m² | 2.34 | 2.59 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | FY2021 | FY2022 |
|---|---|---|---|
| Energy Consumption Reduction Compared to Last Year | MWh | 337 | 396 |
| Energy Consumption Reduction Percentage Compared to Last Year | % | 6.78 | 7.46 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | FY2023 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | m³/m² | 1.5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | FY2020 | FY2021 | FY2022 |
|---|---|---|---|---|---|---|
| Number of Employees Aged 30-50 | 181 | 173 | ||||
| Number of Employees Aged Above 50 | 93 | 107 | ||||
| Number of Employees Aged Below 30 | 90 | 76 | ||||
| Number of Employees in Singapore | employees | 364 | 356 | |||
| Number of Female Employees | employees | 159 | 149 | 150 | ||
| Number of Full-time Employees (Female) | employees | 110 | 126 | 141 | ||
| Number of Full-time Employees (Male) | employees | 126 | 154 | 202 | ||
| Number of Male Employees | employees | 269 | 215 | 206 | ||
| Number of Part-time Employees (Female) | employees | 49 | 23 | 9 | ||
| Number of Part-time Employees (Male) | employees | 143 | 61 | 4 | ||
| Number of Total Employees | employees | 428 | 364 | 356 | ||
| Percentage of Female Employees | percent | 41 | 42 | 41 | 42 | |
| Percentage of Male Employees | percent | 59 | 58 | 59 | 58 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | FY2021 | FY2022 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 44.2 | 91.3 |
| Turnover Rate of Employees Aged Above 50 | % | 28 | 69.2 |
| Turnover Rate of Employees Aged Below 30 | % | 70 | 138.2 |
| Turnover Rate of Female Employees | % | 51.7 | 83.3 |
| Turnover Rate of Male Employees | % | 42.8 | 102.9 |
Lost days due to work injury.
| Standard Indicator | Unit | FY2020 | FY2021 | FY2022 |
|---|---|---|---|---|
| Lost Working Days Due to Work-related Injuries (Employees) | days | 58 | 8 | 49 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (General Staff) | hours | 3.75 | 14.59 | |
| Average Training Hours (Senior Management) | hours | 20.55 | 48.17 | |
| Average Training Hours per Employee | hours | 4.9 | 5.2 | 15.9 |
| Total Training Hours | hours | 2116.2 | 1908.7 | 5691.5 |