Sustainability Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|
| Nitrogen Oxides (NOx) | tonne | 0.0252 | 0.0221 | 59 |
| Particulate Matter (PM) | tonne | 0.0019 | 0.0016 | 59 |
| Sulphur Oxides (SOx) | tonne | 0.0008 | 0.0006 | 59 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2021 | FY2022 | FY2030 | Report Pages |
|---|---|---|---|---|---|---|
| Carbon intensity decrease compared to FY2021 | % | -9.7 | 42 | |||
| Carbon intensity increase compared to 2015 baseline | % | 20 | 42 | |||
| Direct GHG (Scope 1) | tonne CO2e | 4471 | 3331 | 59 | ||
| GHG Intensity | tonne CO2e/sq.m. | 0.072 | 0.065 | 59 | ||
| Indirect GHG (Scope 2) | tonne CO2e | 82346 | 64696 | 59 | ||
| Target reduction in carbon intensity (using FY2015 as baseline) | percent | 12 | 40 | |||
| Total GHG Emissions | tonne CO2e | 86816 | 68027 | 59 | ||
| Total Greenhouse Gas Emissions (Scope 1 and Scope 2) | tonnes CO2e/sq.m. | 0.065 | 8 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|
| Non-hazardous Waste Disposed of at Landfills/Incinerated - Food Waste | tonne | 6844.4 | 1603.2 | 60 |
| Non-hazardous Waste Disposed of at Landfills/Incinerated - General Waste | tonne | 4076.5 | 3603.2 | 60 |
| Non-hazardous Waste Disposed of at Landfills/Incinerated - Paper | tonne | 3.7 | 0.04 | 60 |
| Non-hazardous Waste Disposed of at Landfills/Incinerated - Total | tonne | 10924.8 | 5206.5 | 60 |
| Non-hazardous Waste Recycled or Reused - Cardboard | tonne | 697.3 | 141.9 | 60 |
| Non-hazardous Waste Recycled or Reused - Scrap Metal | kg, tonne | 10 | 1045 | 60 |
| Non-hazardous Waste Recycled or Reused - Total | tonne | 697.3 | 143 | 60 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2030 | Report Pages |
|---|---|---|---|
| Carbon intensity target (excluding tenants) | reduction in tCO₂e/m² against a baseline of 2015 | 12% | 42 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|
| Hazardous Waste Recycled - Toner | tonne | 0.2 | 0.1 | 60 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2021 | FY2022 | FY2030 | Report Pages |
|---|---|---|---|---|---|---|
| Diesel Consumption | GJ | 915 | 764 | 59 | ||
| District Heating Consumption | GJ | 60116 | 73723 | 59 | ||
| Electricity Consumption | GJ | 432222 | 333865 | 59 | ||
| Electricity Consumption (kWh) | kWh | 120061807 | 92740278 | 59 | ||
| Energy Intensity | GJ/sq.m. | 0.473 | 0.446 | 59 | ||
| Energy intensity of all operations | MJ/sq.m. | 445.9 | 8 | |||
| Gasoline Consumption | GJ | 1842 | 1538 | 59 | ||
| Natural Gas Consumption | GJ | 77794 | 59247 | 59 | ||
| Target reduction in energy intensity (using FY2015 as baseline) | percent | 2 | 40 | |||
| Total Energy Consumption | GJ | 572889 | 469137 | 59 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Municipal Water Used | m3 | 615673 | 600248 | 59 | |
| Water Intensity | m3/sq.m. | 0.508 | 0.571 | 59 | |
| Water intensity of all operations | m3/sq.m. | 0.57 | 8 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2022 | FY2030 | Report Pages |
|---|---|---|---|---|
| Energy intensity decrease compared to FY2021 | % | -5.7 | 42 | |
| Energy intensity increase compared to 2015 baseline | % | 24.3 | 42 | |
| Energy intensity target (excluding tenants) | reduction in MWh/m² against a baseline of 2015 | 2% | 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|
| Paper (A3) Used | tonne | 0.5 | 0.5 | 59 |
| Paper (A4) Used | tonne | 20.6 | 15.3 | 59 |
| Paper Products Used | tonne | 7.7 | 13.8 | 59 |
| Plastic Bags Used | tonne | 4.2 | 5 | 59 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Aged between 30 to 50 - New Hires | 1 | 58 | ||
| Aged between 30 to 50 - Total Workforce | 2018 | 58 | ||
| Aged over 50 - Total Workforce | 199 | 58 | ||
| Aged under 30 - New Hires | 3 | 58 | ||
| Aged under 30 - Total Workforce | 195 | 58 | ||
| Assistant General Manager and above - Total Workforce | 67 | 58 | ||
| Back-office Assistant Manager and below - Total Workforce | 1111 | 58 | ||
| Employees entitled to caring leave | 2412 | 57 | ||
| Employees entitled to maternity leave | 1247 | 57 | ||
| Employees entitled to paternity leave | 1160 | 57 | ||
| Employees returning to work after maternity leave | 24 | 57 | ||
| Female - New Hires | 2 | 58 | ||
| Female - Total Workforce | 1250 | 58 | ||
| Frontline Assistant Manager and below - Total Workforce | 944 | 58 | ||
| Hong Kong - Total Workforce | 13 | 58 | ||
| Mainland China - Total Workforce | 2399 | 58 | ||
| Male - New Hires | 2 | 58 | ||
| Male - Total Workforce | 1162 | 58 | ||
| Manager - Total Workforce | 94 | 58 | ||
| New Hires | 4 | 58 | ||
| Number of female staff | 1250 | 27 | ||
| Number of male staff | 1162 | 27 | ||
| Number of staff aged between 30-50 | 2018 | 27 | ||
| Number of staff aged over 50 | 199 | 27 | ||
| Number of staff aged under 30 | 195 | 27 | ||
| Number of staff in Hong Kong | 13 | 27 | ||
| Number of staff in Mainland China | 2399 | 27 | ||
| Percentage of managerial positions taken up by women | 52.9% | 8 | ||
| Senior Manager - Total Workforce | 31 | 58 | ||
| Total Workforce | 2412 | 58 | ||
| Total number of staff | 2412 | 27 | ||
| Vice Manager - Total Workforce | 165 | 58 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Aged between 30 to 50 - Turnover | 232 | 58 | ||
| Aged over 50 - Turnover | 25 | 58 | ||
| Aged under 30 - Turnover | 13 | 58 | ||
| Annual turnover rate | 11.2% | 27 | ||
| Employees who had taken caring leave | 34 | 57 | ||
| Employees who had taken maternity leave | 39 | 57 | ||
| Employees who had taken paternity leave | 38 | 57 | ||
| Female - Turnover | 123 | 58 | ||
| Hong Kong - New Hires | 4 | 58 | ||
| Hong Kong - Turnover | 5 | 58 | ||
| Mainland China - Turnover | 265 | 58 | ||
| Male - Turnover | 147 | 58 | ||
| Turnover | 270 | 58 | ||
| Turnover Rate | 11.2% | 58 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | FY2022 | Report Pages |
|---|---|---|---|
| Fatality Rate - Total | 0* | 58 | |
| Injury Rate - Female | 0.69 | 58 | |
| Injury Rate - Mainland China | 0.479 | 58 | |
| Injury Rate - Male | 0.247 | 58 | |
| Injury Rate - Total | 0.477 | 58 |
Lost days due to work injury.
| Indicator | Unit | FY2022 | Report Pages |
|---|---|---|---|
| Absentee Rate - Female | 1.70% | 58 | |
| Absentee Rate - Hong Kong | 1.80% | 58 | |
| Absentee Rate - Mainland China | 1.49% | 58 | |
| Absentee Rate - Male | 1.28% | 58 | |
| Absentee Rate - Total | 1.50% | 58 | |
| Lost day Rate - Female | 37.94 | 58 | |
| Lost day Rate - Mainland China | 37.37 | 58 | |
| Lost day Rate - Male | 36.36 | 58 | |
| Lost day Rate - Total | 37.18 | 58 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | FY2022 | Report Pages |
|---|---|---|---|
| Percentage of employees trained | 99.9% | 57 | |
| Percentage of employees trained - Assistant General Manager and above | 100% | 57 | |
| Percentage of employees trained - Back-office Assistant Manager and below | 99.9% | 57 | |
| Percentage of employees trained - Female | 99.9% | 57 | |
| Percentage of employees trained - Frontline Assistant Manager and below | 100% | 57 | |
| Percentage of employees trained - Male | 100% | 57 | |
| Percentage of employees trained - Manager | 100% | 57 | |
| Percentage of employees trained - Senior Manager | 100% | 57 | |
| Percentage of employees trained - Vice Manager | 100% | 57 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Average hours of training provided per staff | hours | 28.8 | 8 | |
| Average training hours per employee | hours | 28.8 | 29, 57 | |
| Average training hours per employee - Assistant General Manager and above | hours | 26.2 | 57 | |
| Average training hours per employee - Back-office Assistant Manager and below | hours | 20 | 57 | |
| Average training hours per employee - Female | hours | 32.7 | 57 | |
| Average training hours per employee - Frontline Assistant Manager and below | hours | 34.4 | 57 | |
| Average training hours per employee - Male | hours | 24.6 | 57 | |
| Average training hours per employee - Manager | hours | 48.2 | 57 | |
| Average training hours per employee - Senior Manager | hours | 38.1 | 57 | |
| Average training hours per employee - Vice Manager | hours | 43.2 | 57 | |
| Total training hours | hours | 69360.4 | 29, 57 | |
| Total training hours - Assistant General Manager and above | hours | 1755.6 | 57 | |
| Total training hours - Back-office Assistant Manager and below | hours | 22263.7 | 57 | |
| Total training hours - Female | hours | 40822.6 | 57 | |
| Total training hours - Frontline Assistant Manager and below | hours | 32510.2 | 57 | |
| Total training hours - Male | hours | 28537.8 | 57 | |
| Total training hours - Manager | hours | 4527.9 | 57 | |
| Total training hours - Senior Manager | hours | 1180.2 | 57 | |
| Total training hours - Vice Manager | hours | 7122.8 | 57 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of brands and suppliers in online brand centralization platform | 7942 | 8 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of official WeChat and Weibo accounts managed | 123 | 8 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Number of staff caring activities organized | 354 | 8 | ||
| Staff participation in Project Dapeng | people | 13 | 29 | |
| Staff participation in Project Feipeng | people | 21 | 29 | |
| Staff participation in Project Xinpeng | people | 35 | 29 | |
| Staff participation in Store Supervisor Trainee Program | people | 3 | 29 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of volunteering hours | hours | 3160 | 8 |
| Number of volunteers | 972 | 8 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | FY2021 | FY2022 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonne | 0.0019 | 0.0016 |
| NOₓ Emissions | tonne | 0.0252 | 0.0221 |
| SOₓ Emissions | tonne | 0.0008 | 0.0006 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne CO2e | 4471 | 3331 |
| Indirect Energy Emissions (Scope 2) | tonne CO2e | 82346 | 64696 |
| Total GHG Emissions | tonne CO2e | 86816 | 68027 |
| Total GHG Emissions Intensity (By Area) | tonne CO2e/sq.m. | 0.072 | 0.065 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2021 | FY2022 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 10924.8 | 5206.5 |
| Non-Hazardous Waste Recycled | tonne | 697.3 | 143 |
| Paper Waste | tonne | 3.7 | 0.04 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2015 | percent | 12 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | FY2022 |
|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | FY2021 | FY2022 | FY2030 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | GJ | 915 | 764 | ||
| Energy Consumption Intensity (By Area) | GJ/sq.m. | 445.9 | 0.473 | 0.446 | 2 |
| Gasoline Consumption | GJ | 1842 | 1538 | ||
| Natural Gas Consumption | GJ | 77794 | 59247 | ||
| Purchased Electricity | kWh | 120061807 | 333865 | ||
| Purchased Heating | GJ | 60116 | 73723 | ||
| Total Energy Consumption | GJ | 572889 | 469137 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Municipal Water Consumption | m3 | 615673 | 600248 |
| Water Withdrawal Intensity | m3/sq.m. | 0.508 | 0.571 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | FY2022 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % | -5.7 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | FY2021 | FY2022 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | tonne | 28.8 | 29.6 |
| Packaging Material Consumption (Plastic) | tonne | 4.2 | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | 2018 | |
| Number of Employees Aged Above 50 | 199 | |
| Number of Employees Aged Below 30 | 195 | |
| Number of Employees in Hong Kong | 13 | |
| Number of Employees in Hong Kong and Mainland China | 2412 | |
| Number of Employees in Mainland China | 2399 | |
| Number of Female Employees | 1250 | |
| Number of Male Employees | 1162 | |
| Number of New Employees | 4 | |
| Number of New Employees (Aged 30-50) | 1 | |
| Number of New Employees (Aged Below 30) | 3 | |
| Number of New Employees (Female) | 2 | |
| Number of New Employees (Male) | 2 | |
| Number of Total Employees | 2412 | |
| Percentage of Employees Aged 30-50 | % | 83.7 |
| Percentage of Employees Aged Above 50 | % | 8.3 |
| Percentage of Employees Aged Below 30 | % | 8.1 |
| Percentage of Employees in Hong Kong | % | 0.5 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 99.5 |
| Percentage of Female Employees | % | 51.8 |
| Percentage of Male Employees | % | 48.2 |
| Percentage of New Employees | % | 0.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Total Employees | % | 11.2 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | 37.18 | |
| Lost Days Due to Work-related Injuries (Mainland China) | 37.37 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | FY2022 |
|---|---|---|
| Percentage of Employees Trained | % | 99.9 |
| Percentage of Trained Female Employees | % | 99.9 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | FY2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 32.7 |
| Average Training Hours (Male) | hours | 24.6 |
| Average Training Hours (Senior Management) | hours | 26.2 |
| Average Training Hours per Employee | hours | 28.8 |
| Total Training Hours | hours | 69360.4 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Total Suppliers | 7942 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Registered Volunteers | 972 | |
| Total Volunteer Service Hours | hours | 3160 |