Sustainability Report 2022

Company: CHOW TAI FOOK (1929)
Year: 2022
Published: 2022-06-16
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Ammonia emissions – Production Tonne 公噸 0.02 0.09 0.14 63
Dust emissions – Production Tonne 公噸 1.07 2.66 3.79 63
Fluoride emissions – Production Tonne 公噸 0.02 0.07 0.01 63
HW06 Tonne 公噸 9.51 13.25 13.15 65
HW08 Tonne 公噸 9.36 4.61 15.11 65
HW09 Tonne 公噸 1 0.15 0.55 65
HW17 Tonne 公噸 94.63 33.16 27.58 65
HW22 Tonne 公噸 9.2 32.87 18.14 65
HW31 Tonne 公噸 12.35 6.51 11.23 65
HW33 Tonne 公噸 12.65 10.2 14.48 65
HW34 Tonne 公噸 49.98 66.56 64.28 65
HW35 Tonne 公噸 15.07 36.63 51.61 65
HW49 Tonne 公噸 66.12 43.22 48.8 65
Hydrogen chloride emissions – Production Tonne 公噸 0.75 1.53 3.09 63
Hydrogen cyanide emissions – Production Tonne 公噸 0.004 63
Lead and other compounds emissions – Production Tonne 公噸 0.002 0.0004 0.002 63
NOx emissions from vehicles Tonne 公噸 0.18 0.2 0.37 63
NOx emissions – Production Tonne 公噸 2.19 0.12 0.42 63
Non-methane hydrocarbon emissions – Production Tonne 公噸 4.04 5.04 4.12 63
Particulate matter emissions from vehicles Tonne 公噸 0.012 0.016 0.024 63
SOx emissions from vehicles Tonne 公噸 0.006 0.006 0.004 63
SOx emissions – Production Tonne 公噸 0.16 0.17 0.28 63
VOC emissions – Production Tonne 公噸 0.86 0.24 0.57 63

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 FY2022 Report Pages
GHG emissions - Office Tonne CO2e 公噸二氧化碳當量 8319 7407 7152 63
GHG emissions - POS Tonne CO2e 公噸二氧化碳當量 30971 28301 33563 63
GHG emissions - Production Tonne CO2e 公噸二氧化碳當量 19738 18330 20529 63
GHG intensity - Group Tonne CO2e/HK$1 million revenue 公噸二氧化碳當量/百萬港元營業額 1.04 0.77 0.62 63
GHG intensity - Production Tonne CO2e/product manufactured 公噸二氧化碳當量/每件已生產產品 2.63 2.06 1.55 63
GHG removal (Scope 1) Tonne CO2e 公噸二氧化碳當量 / / 28 63
Scope 1 direct emissions Tonne CO2e 公噸二氧化碳當量 1561 1743 1449 63
Scope 2 indirect emissions Tonne CO2e 公噸二氧化碳當量 56642 51577 59007 63
Scope 3 other indirect emissions Tonne CO2e 公噸二氧化碳當量 825 717 816 63
Total GHG emissions Tonne CO2e 公噸二氧化碳當量 59028 54037 61244 63

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Hazardous waste intensity g/ product manufactured 克 / 每件已生產產品 37 28 20 65
Total hazardous waste – Production Tonne 公噸 280 247 265 65

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 FY2022 Report Pages
General waste intensity - Production g/ product manufactured 克 / 每件已生產產品 100 85 65 65
General waste – Production Tonne 公噸 750 756 854 65
General waste/ Domestic waste (mixed/ living) kg 公斤 573 559 601 65
General waste/ Domestic waste (non-hazardous) kg 公斤 177 197 253 65
Paper consumption Tonne 107 88 101 66
Paper recycled Tonne 公噸 33 57 76 65
Toner recycled Piece 個 1405 1473 1852 65
Wax consumption Tonne 7 7 8 66

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Direct energy consumption (fuels) GJ 千兆焦耳 21632 24350 23197 64
Direct energy consumption (renewables) GJ 千兆焦耳 563 2667 2223 64
Energy intensity - Group GJ/ HK$1 million revenue 千兆焦耳/ 每百萬港元營業額 6.58 5.29 4.19 64
Indirect energy consumption (purchased electricity) - Group GJ 千兆焦耳 351003 343810 388950 64
Indirect energy consumption (purchased electricity) - Production GJ 千兆焦耳 121252 118502 133486 64
Purchased electricity intensity - Production GJ/ product manufactured 千兆焦耳/ 每件已生產產品 0.02 0.01 0.01 64
Toner consumption Piece 13238 9602 12719 66
Total energy consumption GJ 千兆焦耳 373198 370827 414370 64

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Domestic waste water m³ 立方米 247204 163772 204209 64
Industrial waste water m³ 立方米 48923 86958 114798 64
Wastewater discharge – Production m³ 立方米 296127 250730 319007 64
Wastewater intensity - Production m³/ product manufactured 立方米/ 每件已生產產品 0.039 0.028 0.024 64
Water intensity - Group m³/ HK$1 million revenue 立方米/ 每百萬港元營業額 8.58 6.78 5.35 64
Water intensity - Production m³/ product manufactured 立方米/ 每件已生產產品 0.046 0.037 0.028 64
Water withdrawal from municipal water supply m³ 立方米 486904 475643 529415 64
Water withdrawal – Production m³ 立方米 347061 328118 364510 64

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
CTF paper bag Tonne 公噸 399 410 635 65
Packaging material Tonne 公噸 431 443 704 65
Packaging material intensity kg/ HK$1 million revenue 公斤 / 每百萬港元企業營業額 7.6 6.3 7.1 65
Paper wrap used at diamond production Tonne 4 3 7 66
Plastic packaging consumption Tonne 16 25 44 66

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Contract type - Full time Number / 27706 28419 66
Contract type - Part time Number / 16 12 66
Employees aged 30-50 Number 19696 19894 20716 66
Employees aged < 30 Number 8874 6935 6748 66
Employees aged > 50 Number 837 893 967 66
Employees by function - Office Number 6146 6002 6649 66
Employees by function - POS Number 18421 16979 16642 66
Employees by function - Production Number 4840 4741 5140 66
Employees in Hong Kong & Macau of China Number 3319 3063 3030 66
Employees in Mainland China Number 26088 24569 25041 66
Gender - Female employees Number 23365 21866 22181 66
Gender - Male employees Number 6042 5856 6250 66
Total number of employees Number 29407 27722 28431 66

Employee turnover rate by gender, age group and geographical region.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Employee turnover rate % 24% 21% 24% 67
Employee turnover rate - Age: 30-50 % 15% 14% 16% 67
Employee turnover rate - Age: <30 % 41% 36% 48% 67
Employee turnover rate - Age: >50 % 19% 25% 24% 67
Employee turnover rate - Function: Office % 23% 24% 29% 67
Employee turnover rate - Function: POS % 24% 19% 23% 67
Employee turnover rate - Function: Production % 24% 22% 22% 67
Employee turnover rate - Gender: Female % 23% 20% 23% 67
Employee turnover rate - Gender: Male % 26% 24% 28% 67
Employee turnover rate - Location: Hong Kong & Macau of China % 11% 12% 15% 67
Employee turnover rate - Location: Mainland China % 25% 39% 25% 67
Total employee turnover Number 7045 5891 6761 67

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Injury rate per 1000 employees Rate 2.4 3.5 2.5 67
Work injury cases Number 70 97 72 67

Lost days due to work injury.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Lost days due to work injuries Number 2171 3204 1680 67

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit FY2022 Report Pages
Percentage of employees trained % 94% 67
Percentage of employees trained - Function: Office % 19% 67
Percentage of employees trained - Function: POS % 63% 67
Percentage of employees trained - Function: Production % 18% 67
Percentage of employees trained - Gender: Female % 80% 67
Percentage of employees trained - Gender: Male % 20% 67

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Average training hours per employee Hour 66 57 64 67
Average training hours per employee - Function: Office Hour 18 14 67
Average training hours per employee - Function: POS Hour 82 98 67
Average training hours per employee - Function: Production Hour 12 16 67
Average training hours per employee - Gender: Female Hour 63 63 75 67
Average training hours per employee - Gender: Male Hour 31 24 24 67
Hours of in-depth experiential programmes Hour 小時 84019 45215 13520 68
Total training hours Hour 1928249 1617403 1808526 67

Number of suppliers by geographical region.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Other suppliers Number 4723 4011 4744 62
Other suppliers - Hong Kong, China Number 1100 628 697 62
Other suppliers - Mainland China Number 3481 2992 3640 62
Other suppliers - Other regions Number 142 391 407 62
Product suppliers - Hong Kong, China Number 270 191 245 62
Product suppliers - Mainland China Number 881 547 673 62
Product suppliers - Other regions Number 119 96 105 62
Total number of product suppliers Number 1270 834 1023 62

Number of products and service related complaints received and how they are dealt with.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Core operating profit HK$ million 5687 8630 10002 62
Jewellery manufactured Piece 7501488 8912159 13207122 62
Number of product health and safety related complaints received Case 個案 12 12 14 63
POS (including Mainland, Hong Kong & Macau of China) Number 3806 4552 5859 62

Description of quality assurance process and recall procedures.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Gift bag Tonne 公噸 32 34 69 65
Inspection pass rate – in-house products Piece 99.50% 98.48% 99.60% 62
Inspection pass rate – outsourced products % 97.81 96.38 98 63

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Participants in in-depth experiential programmes Number 人次 15452 14167 6326 68
Participants in mass engagement activities Number 人次 2039531 954089 1180377 68

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit FY2020 FY2021 FY2022 Report Pages
Donations HK$ 1 million 百萬港元 20.1 11.3 54.8 68
Employee volunteer participants Number 人次 6837 2378 8804 68
Non-employee volunteer participants Number 人次 7320 143 611 68
Revenue HK$ million 56571 70164 98938 62
Total volunteer service hours Hour 小時 25100 5810 18738 68

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021 2022
Airborne Particulate Matter (PM) Emissions Tonne 1.082 2.676 3.814
NOₓ Emissions Tonne 2.37 0.32 0.79
SOₓ Emissions Tonne 0.166 0.176 0.284

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) Tonne CO2e 1561 1743 1449
Indirect Energy Emissions (Scope 2) Tonne CO2e 56642 51577 59007
Total GHG Emissions Tonne CO2e 59028 54037 61244
Total GHG Emissions Intensity (By Revenue) Tonne CO2e/HK$1 million revenue 1.04 0.77 0.62
Total GHG Emissions Intensity (By Unit Product) Tonne CO2e/product manufactured 2.63 2.06 1.55
Total Other Indirect Energy Emissions (Scope 3) Tonne CO2e 825 717 816

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Hazardous Waste Tonne 280 247 265
Total Hazardous Waste Intensity (By Unit Product) g/product manufactured 37 28 20

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste (Domestic Waste) kg 177 197 253
Non-Hazardous Waste Recycled Tonne 33 57 76
Total Non-Hazardous Waste Intensity (By Unit Product) g/product manufactured 100 85 65

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Energy Consumption Intensity (By Revenue) GJ/HK$1 million revenue 6.58 5.29 4.19
Percentage of Renewable Energy Consumption % 0.15 0.72 0.54
Purchased Electricity Intensity (By Unit Product) GJ/product manufactured 0.02 0.01 0.01
Renewable Energy Consumption GJ 563 2667 2223
Total Direct Energy Consumption GJ 21632 24350 23197
Total Energy Consumption GJ 373198 370827 414370
Total Indirect Energy Consumption GJ 351003 343810 388950

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Discharge of Domestic Wastewater m³ 247204 163772 204209
Discharge of Industrial Wastewater m³ 48923 86958 114798
Municipal Water Consumption m³ 486904 475643 529415
Total Wastewater Discharge m³ 296127 250730 319007
Wastewater Discharge Intensity m³/product manufactured 0.039 0.028 0.024
Water Consumption Intensity (By Revenue) m³/HK$1 million revenue 8.58 6.78 5.35
Water Consumption in Production and Operation m³ 347061 328118 364510
Water Withdrawal Intensity m³/product manufactured 0.046 0.037 0.028

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020 2021 2022
Packaging Material Consumption (Paper) Tonne 399 410 635
Packaging Material Consumption (Plastic) Tonne 16 25 44
Packaging Material Intensity (By Revenue) kg/ HK$1 million revenue 7.6 6.3 7.1
Packaging Materials Consumed Tonne 431 443 704

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Employees Aged 30-50 Number 19696 19894 20716
Number of Employees Aged Above 50 Number 837 893 967
Number of Employees Aged Below 30 Number 8874 6935 6748
Number of Employees in Hong Kong & Macau of China Number 3319 3063 3030
Number of Employees in Hong Kong and Mainland China Number 29407 27722 28431
Number of Employees in Mainland China Number 26088 24569 25041
Number of Female Employees Number 23365 21866 22181
Number of Full-time Employees Number None 27706 28419
Number of Male Employees Number 6042 5856 6250
Number of Part-time Employees Number None 16 12
Number of Total Employees Number 29407 27722 28431
Percentage of Employees Aged 30-50 Percent 67 71.78 72.88
Percentage of Employees Aged Above 50 Percent 2.85 3.22 3.4
Percentage of Employees Aged Below 30 Percent 30.19 25.02 23.75
Percentage of Employees in Mainland China Percent 88.76 88.62 88.08
Percentage of Female Employees Percent 79.45 78.87 78.02
Percentage of Full-time Employees Percent 99.94 99.96
Percentage of Male Employees Percent 20.55 21.13 21.98
Percentage of Part-time Employees Percent 0.06 0.04

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Employees Aged 30-50 % 15 14 16
Turnover Rate of Employees Aged Above 50 % 19 25 24
Turnover Rate of Employees Aged Below 30 % 41 36 48
Turnover Rate of Employees in Hong Kong and Mainland China % 11 12 15
Turnover Rate of Employees in Mainland China % 25 39 25
Turnover Rate of Female Employees % 23 20 23
Turnover Rate of Male Employees % 26 24 28
Turnover Rate of Total Employees % 24 21 24

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Days Due to Work-related Injuries Number 2171 3204 1680

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 94
Percentage of Trained Female Employees % 80
Percentage of Trained Male Employees % 20
Percentage of Trained Production Employees % 18

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) Hour 63 63 75
Average Training Hours (Male) Hour 31 24 24
Average Training Hours (Production Employees) Hour 12 16
Average Training Hours per Employee Hour 66 57 64
Total Training Hours Hour 1928249 1617403 1808526

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Hong Kong Number 1370 819 942
Number of Suppliers in Mainland China Number 4362 3539 4313
Number of Suppliers in Overseas Number 261 487 512
Number of Total Suppliers Number 5993 4845 5767

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021 2022
Number of Product Health and Safety Complaints Case 12 12 14

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022
Number of Employees Participating in Volunteer Activities Number 6837 2378 8804
Number of Participations in Volunteer Activities Number 14157 2521 9415
Total Volunteer Service Hours Hour 25100 5810 18738