2021 Sustainability Report

Year: 2021
Published: 2022-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 Report Pages
COD reduction (Overseas water business) ton 22615 16426 33
COD reduction (Water business in Chinese mainland) ton 774353 904218 33
NOx emission (Solid waste business) ton 194 305 33
Soot discharge (Solid waste business) ton 8.825 33
Sulfur oxide emission (Solid waste business) ton 21 37 33
Total Sulphur Oxide Emissions ton 21 37 65
Total ammonia nitrogen abatement in wastewater plants ton 87961 105157 65
Total fly ash emissions ton 8825 65
Total nitrogen oxide emissions ton 194 305 65

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
GHG emissions - Scope 1 (Office building business) tCO2e 549 603 26
GHG emissions - Scope 1 (Overseas water business) tCO2e 1148 1148 26
GHG emissions - Scope 1 (Solid waste business) tCO2e 3123 4461 26
GHG emissions - Scope 1 (Water business in Chinese mainland) tCO2e 2835 3386 26
GHG emissions - Scope 2 (Office building business) tCO2e 3650 3041 26
GHG emissions - Scope 2 (Overseas water business) tCO2e 81682 83354 26
GHG emissions - Scope 2 (Solid waste business) tCO2e 10366 12107 26
GHG emissions - Scope 2 (Water business in Chinese mainland) tCO2e 858576 942030 26
GHG emissions intensity (Group total) tCO2e/10000 HKD 0.38 0.38 26
Greenhouse gas emission intensity tCO2e/10000 HKD 0.38 0.38 65
Total GHG emissions (Group total) tCO2e 961929 1050131 26
Total GHG emissions (Office building business) tCO2e 4199 3644 26
Total GHG emissions (Overseas water business) tCO2e 82829 84502 26
Total GHG emissions (Solid waste business) tCO2e 13490 16569 26
Total GHG emissions (Water business in Chinese mainland) tCO2e 861410 945416 26
Total greenhouse gas emissions tCO2e 961929 1050131 65

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Boiler residue discharge (Solid waste business) ton 64723 33
Density of hazardous solid waste kg/10000 HKD 0.081 0.071 65
Hazardous solid waste (Office building business) ton 0.92 1.19 33
Hazardous solid waste (Water business in Chinese mainland) ton 205 198 33
Hazardous solid waste density (Office building business) kg/10000 HKD 0.00036 0.00043 33
Hazardous solid waste density (Water business in Chinese mainland) ton/10000 HKD 0.08 0.071 33
Total discharge of boiler residues ton 64723 65
Total discharge of hazardous solid waste ton 206 199 65

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Density of non-hazardous solid waste kg/10000 HKD 0.81 0.92 65
Non-hazardous solid waste (Office building business) ton 48.31 54.03 33
Non-hazardous solid waste (Overseas water business) ton 17517 30608 33
Non-hazardous solid waste (Water business in Chinese mainland) ton 2033760 2525025 33
Non-hazardous solid waste density (Office building business) ton/10000 HKD 0.000019 0.000019 33
Non-hazardous solid waste density (Overseas water business) ton/10000 HKD 0.0069 0.011 33
Non-hazardous solid waste density (Water business in Chinese mainland) ton/10000 HKD 0.8 0.91 33
Total discharge of non-hazardous solid waste ton 2051325 2555687 65

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Ammonia nitrogen reduction (Overseas water business) ton 700 562 33
Ammonia nitrogen reduction (Water business in Chinese mainland) ton 87261 104595 33
Total phosphorus reduction (Overseas water business) ton 45 84 33
Total phosphorus reduction (Water business in Chinese mainland) ton 13336 14717 33
Total reduction of total phosphorus in wastewater plants ton 13381 14801 65

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Suspended solids reduction (Water business in Chinese mainland) ton 613211 683108 33
Total COD abatement in sewage plants ton 796968 920644 65
Total pollutant abatement ton 1511521 1723710 65
Total pollution reduction (Overseas water business) ton 23360 17072 33
Total pollution reduction (Water business in Chinese mainland) ton 1488161 1706638 33
Total suspended solids reduction ton 613211 683108 65

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Comprehensive energy consumption tce 195223 214414 65
Comprehensive energy consumption (Total) tons of standard coal 195223 214414 25
Comprehensive energy consumption intensity tce/10000 HKD 0.08 0.08 65
Comprehensive energy density (Total) tons of standard coal / 10000 HKD 0.08 0.08 25
Diesel consumption ton 586 782 65
Diesel consumption (Office building business) ton 5 1 25
Diesel consumption (Overseas water business) ton 2 365 25
Diesel consumption (Solid waste business) ton 224 266 25
Diesel consumption (Water business in Chinese mainland) ton 355 150 25
Gasoline consumption ton 564 581 65
Gasoline consumption (Office building business) ton 171 193 25
Gasoline consumption (Solid waste business) ton 9 12 25
Gasoline consumption (Water business in Chinese mainland) ton 384 376 25
LPG consumption ton 79 340 65
LPG consumption (Office building business) ton 4.18 3.64 25
LPG consumption (Solid waste business) ton 0.72 0.91 25
LPG consumption (Water business in Chinese mainland) ton 74 335 25
Natural gas consumption ton 1285191 2019398 65
Natural gas consumption (Solid waste business) m³ 1105021 1658287 25
Natural gas consumption (Water business in Chinese mainland) m³ 153170 361111 25
Number of water plants using photovoltaic power generation more than 50 26
Purchased steam for heating GJ 4.121 10.05 65
Purchased steam for heating (Office building business) GJ 3407 2440 25
Purchased steam for heating (Water business in Chinese mainland) GJ 714 7565 25
Renewable energy substitution kWh 30645657 39576906 65
Renewable energy substitution (Solid waste business) kWh 7006520 15877260 25
Renewable energy substitution (Water business in Chinese mainland) kWh 23639137 23698836 25
Total consumption of carbon source agents ton 77768 84386 65
Total consumption of dephosphorization agents ton 205973 224346 65
Total installed photovoltaic capacity MW exceeds 30 26

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Consumption of water self-supply water by water distribution plants m³ 35060000 26390000 21
Fresh water consumption ton 3083102 4612235 65
Fresh water consumption (total) m³ 3083102 4612325 21
Fresh water density m³/10000 HKD 1.22 1.65 21
Fresh water intensity ton/10000 HKD 1.22 1.65 65
Office building business fresh water consumption m³ 54923 57597 21
Overseas water business fresh water consumption m³ 372 302 21
Proportion of self-supply water of water distribution plants % 3 2.1 65
Proportion of water self-supply by water distribution plants 3% 2.1% 21
Solid waste business fresh water consumption m³ 533707 669457 21
Water business in Chinese mainland fresh water consumption m³ 2494100 3884969 21

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Non-renewable energy substitution kWh 1559804829 1699021945 65
Non-renewable energy substitution (Office building business) kWh 5368748 4544184 25
Non-renewable energy substitution (Overseas water business) kWh 129402978 131938317 25
Non-renewable energy substitution (Solid waste business) kWh 16991199 19844874 25
Non-renewable energy substitution (Water business in Chinese mainland) kWh 1407141904 1542694570 25

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Pipe network leak rate % 19.44 16.64 65

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 Report Pages
ISO 14001 certification rate among qualified suppliers % 95 55
ISO 14001 certified % 100 95 66

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Contract employees person 18694 16565 65
Employee by age group - 30-50 years old person 11736 10365 65
Employee by age group - Over 50 years old person 4080 2370 65
Employee by age group - Under 30 years old person 2878 4033 65
Intern person 71 77 65
New contract employees person 2318 65
New contract hires during the year employees 2318 36
Number of employees 30-50 years old leaving in Chinese mainland employees 924 36
Number of employees by gender - Female employees person 6464 5740 65
Number of employees by gender - Male employees person 12230 11028 65
Number of employees by region - Chinese mainland person 18694 16768 65
Number of employees by region - Overseas, China's Hong Kong, Macao and Taiwan person 1069 1120 65
Outsourced personnel person 224 126 65
Proportion of employees by age group - 30-50 years old % 62.8 61.81 65
Proportion of employees by age group - Over 50 years old % 21.8 14.13 65
Proportion of employees by age group - Under 30 years old % 15.4 24.05 65
Proportion of employees by employment type - Contract employees % 98.4 98.79 65
Proportion of employees by employment type - Intern % 0.4 0.46 65
Proportion of employees by employment type - Outsourced personnel % 1.2 0.75 65
Proportion of employees by gender - Female employees % 34.6 34.23 65
Proportion of employees by gender - Male employees % 65.4 65.77 65
Proportion of female employees by rank - Junior management % 24.04 65
Proportion of female employees by rank - Management % 23.2 65
Proportion of female employees by rank - Senior management % 15.15 65
Proportion of female employees in junior management 24.04% 36
Proportion of female employees in management 23.20% 36
Proportion of female employees in senior management 15.15% 36
Total workforce person 19763 17888 65
Total workforce as of December 31, 2021 employees 17888 36
Total workforce by age group - 30-50 years old employees 10365 36
Total workforce by age group - Over 50 years old employees 4033 36
Total workforce by age group - Under 30 years old employees 2370 36
Total workforce by employment type - Contract employees employees 16565 36
Total workforce by employment type - Intern employees 77 36
Total workforce by employment type - Outsourced personnel employees 126 36
Total workforce by gender - Female employees 11028 36
Total workforce by gender - Male employees 5740 36
Total workforce in China's Hong Kong, Macao, Taiwan and overseas regions as of December 31, 2021 employees 1120 36
Total workforce in Chinese mainland as of December 31, 2021 employees 16768 36

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Number of employees leaving by age group - 30-50 years old person 915 924 66
Number of employees leaving by age group - Over 50 years old person 631 369 66
Number of employees leaving by age group - Under 30 years old person 380 669 66
Number of employees leaving by gender - Female employees person 590 652 66
Number of employees leaving by gender - Male employees person 1336 1310 66
Number of employees over 50 years old leaving in Chinese mainland employees 369 36
Number of employees under 30 years old leaving in Chinese mainland employees 669 36
Number of female employees leaving in Chinese mainland employees 652 36
Number of male employees leaving in Chinese mainland employees 1310 36
Turnover rate by age group - 30-50 years old % 7.8 8.91 66
Turnover rate by age group - Over 50 years old % 15.5 15.57 66
Turnover rate by age group - Under 30 years old % 13.2 16.59 66
Turnover rate by gender - Female employees % 9.1 11.36 66
Turnover rate by gender - Male employees % 10.9 11.88 66
Turnover rate for employees 30-50 years old in Chinese mainland 8.91% 36
Turnover rate for employees over 50 years old in Chinese mainland 15.57% 36
Turnover rate for employees under 30 years old in Chinese mainland 16.59% 36
Turnover rate for female employees in Chinese mainland 11.36% 36
Turnover rate for male employees in Chinese mainland 11.88% 36

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 Report Pages
Employees' work-related injury cases case, cases 1 7 41, 66
Injury rate per million working hours / 0.03 0.21 41, 66
Number of work-related fatalities 1 41
Number work-related fatalities person 1 66
Rate of employee work-related injury 0.04% 41
Rate of employee work-related injury rate % 0.00006 0.04 66

Lost days due to work injury.

Indicator Unit 2020 2021 Report Pages
Number of lost working days due to work day, days 6000 659 41, 66
Rate of work-related accidents per thousand people / 0.42 41, 66

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 2021 Report Pages
Cumulative input in safety production RMB 21875628 22300000 66
Enrollments of safety training person 115384 153034 66
ISO 45001/OHSAS 18001 certified % 90 66

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 Report Pages
Percentage of employees trained in Chinese mainland % 100 100 66
Regular employees trained by gender - Female employees person 6464 5740 66
Regular employees trained by gender - Male employees person 12230 11028 66
Regular employees trained by rank - Mid-level employees person 5201 618 66
Regular employees trained by rank - Rank and file employees person 13280 16117 66
Regular employees trained by rank - Senior employees person 213 33 66
Total number of employees trained person 18694 16768 66

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 Report Pages
Average training hour of regular employees by gender - Female employees hour 97.87 102 66
Average training hour of regular employees by gender - Male employees hour 97.64 102 66
Average training hour of regular employees by rank - Mid-level employees hour 111.9 163 66
Average training hour of regular employees by rank - Rank and file employees hour 84.26 86 66
Average training hour of regular employees by rank - Senior employees hour 108.03 115 66

Number of suppliers by geographical region.

Indicator Unit 2020 2021 Report Pages
Critical tier-1 suppliers / 92 217 66
Critical tier-1 suppliers (BWEG) 217 55
Critical tier-1 suppliers percentage of procurement costs (BWEG) % 98 55
ISO 45001/OHSAS 18001 certification rate among critical suppliers % 90 55
ISO 9001 certification rate among qualified suppliers % 100 55
Number of direct suppliers from China's Hong Kong, Macao, Taiwan regions and overseas 48 55
Number of direct suppliers from Chinese mainland 283 55
The cumulative number of domestic qualified suppliers / 601 66
The number of suppliers by region - China's Hong Kong, Macao and Taiwan / 48 66
The number of suppliers by region - Chinese mainland / 283 66
Total tier-1 suppliers / 1257 331 66
Total tier-1 suppliers (BWEG) 331 55
Total tier-1 suppliers percentage of procurement costs (BWEG) % 100 55

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 Report Pages
Customer satisfaction/the proportion of extremely satisfied and satisfied customers % 84 90+ 66

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 2021 Report Pages
Intellectual property and external standards that fell within the scope of rewards / 29 64 66
Number of authorized patents / 135 229 66
Number of patents relating to new businesses / 119 66
Number of patents relating to sewage and water supply / 110 66
Number of software rights / 86 24 66
Number of technological trademarks / 3 6 66
The cumulative number of authorized patents / 553 772 66
The cumulative number of patents relating to new businesses / 381 66
The cumulative number of patents relating to sewage and water supply / 391 66
The cumulative number of software rights / 167 204 66

Description of quality assurance process and recall procedures.

Indicator Unit 2020 2021 Report Pages
ISO 9001 certified % 100 100 66

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 Report Pages
Employee volunteer service hour 63555 66
Total amount of charitable donations RMB 183.92 10000 66

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021
Airborne Particulate Matter (PM) Emissions ton 8.825
NOâ‚“ Emissions ton 194 305
SOâ‚“ Emissions ton 21 37

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Direct GHG Emissions (Scope 1) tCO2e 7455 9598
Indirect Energy Emissions (Scope 2) tCO2e 950274 1009532
Total GHG Emissions tCO2e 961929 1050131
Total GHG Emissions Intensity (By Revenue) tCO2e/10000 HKD 0.38 0.38

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Hazardous Waste (Office) ton 0.92 1.19
Total Hazardous Waste ton 206 199
Total Hazardous Waste Intensity (By Revenue) kg/10000 HKD 0.081 0.071

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Non-Hazardous Waste (Office Waste) ton 48.31 54.03
Total Non-Hazardous Waste Intensity (By Revenue) ton/10000 HKD 0.8 0.92

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020 2021
Ammonia Nitrogen Emissions Reduction Compared to Last Year ton 87961 105157

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
COD Reduction Compared to Last Year ton 123676
COD Reduction Percentage Compared to Last Year % 15.52

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Comprehensive Energy Consumption Intensity (By Revenue) tce/10000 HKD 0.08 0.08
Diesel Fuel Consumption ton 586 782
Gasoline Consumption ton 564 581
LPG Consumption ton 79 340
Natural Gas Consumption ton 1285191 2019398
Purchased Steam GJ 4.121 10.05
Renewable Energy Consumption kWh 30645657 39576906
Total Energy Consumption tce 195223 214414

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Water Withdrawal m³ 35060000 26390000
Water Consumption m³ 3083102 4612325
Water Consumption Intensity (By Revenue) m³/10000 HKD 1.22 1.65
Water Consumption in Office m³ 54923 57597

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Energy Consumption Reduction Compared to Last Year kWh 139217116
Energy Consumption Reduction Percentage Compared to Last Year % 8.93
Office Electricity Consumption Reduction Compared to Last Year kWh 824564

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021
Number of Contractors person 18694 16565
Number of Employees Aged 30-50 person 11736 10365
Number of Employees Aged Above 50 person 4080 2370
Number of Employees Aged Below 30 person 2878 4033
Number of Employees in Mainland China person 18694 16768
Number of Employees in Overseas person 1069 1120
Number of Female Employees person 6464 5740
Number of Interns person 71 77
Number of Male Employees person 12230 11028
Number of New Employees person 2318
Number of Total Employees person 19763 17888
Percentage of Contractors % 98.4 98.79
Percentage of Employees Aged 30-50 % 62.8 61.81
Percentage of Employees Aged Above 50 % 21.8 14.13
Percentage of Employees Aged Below 30 % 15.4 24.05
Percentage of Female Employees % 34.6 34.23
Percentage of Interns % 0.4 0.46
Percentage of Male Employees % 65.4 65.77

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021
Turnover Rate of Employees Aged 30-50 % 7.8 8.91
Turnover Rate of Employees Aged Above 50 % 15.5 15.57
Turnover Rate of Employees Aged Below 30 % 13.2 16.59
Turnover Rate of Female Employees % 9.1 11.36
Turnover Rate of Male Employees % 10.9 11.88

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020
Number of Work-related Fatalities 1

Lost days due to work injury.

Standard Indicator Unit 2020 2021
Lost Days Due to Work-related Injuries day 6000 659
Rate of Work-related Injuries per thousand people 0.42

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020 2021
Investment in Work Safety RMB 21875628 22300000
Number of People Receiving Training on Work Safety person 115384 153034

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020 2021
Percentage of Employees Trained % 100 100
Percentage of Trained Female Employees % 34.57 34.22
Percentage of Trained General Employees % 71.06 96.11
Percentage of Trained Mainland China Employees % 100 100
Percentage of Trained Male Employees % 65.43 65.78
Percentage of Trained Middle Management % 27.82 3.69
Percentage of Trained Senior Management % 1.14 0.2

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021
Average Training Hours (Female) hour 97.87 102
Average Training Hours (General Staff) hour 84.26 86
Average Training Hours (Male) hour 97.64 102
Average Training Hours (Middle Management) hour 111.9 163
Average Training Hours (Senior Management) hour 108.03 115

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021
Number of Suppliers in Hong Kong / 48
Number of Suppliers in Mainland China / 283
Number of Total Suppliers / 1257 331

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2020 2021
Accumulative Number of Patents Granted / 553 772
Number of Patents Granted / 135 229

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2020 2021
Passing Rate of Third-party Accreditation Performed under the Quality Management System % 100 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021
Total Public Welfare Donations RMB 183.92 10000
Total Volunteer Service Hours hour 63555