Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| NOx emissions | Kg | 643 | 53 |
| Nitrogen oxide emissions | Kg | 643 | 38 |
| Particulate matter emissions | Kg | 60.53 | 38 |
| Particulate matters | Kg | 60.53 | 53 |
| SOx emissions | Kg | 1.7 | 53 |
| Sulphur oxide emissions | Kg | 1.7 | 38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tCO2e | 339.57 | 38 |
| Greenhouse gas emission intensity | tCO2e/RMB10000, tCO2e/person | 0.47 | 36, 38 |
| Greenhouse gas emissions (Scope 1) | tCO2e | 339.57 | 53 |
| Greenhouse gas emissions (Scope 2) | tCO2e | 244.95 | 53 |
| Greenhouse gas emissions intensity (Total greenhouse gas emissions/number of employees) | tCO2e/person | 0.47 | 53 |
| Indirect greenhouse gas emissions (Scope 2) | tCO2e | 244.95 | 38 |
| Total emissions of the Group | kg | 705.23 | 36 |
| Total greenhouse gas emissions | tCO2e | 584.52 | 36, 38 |
| Total greenhouse gas emissions (Scope 1 + Scope 2) | tCO2e | 584.52 | 53 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Hazardous waste intensity (Total hazardous waste produced/number of employees) | tonne/person | 0.000002 | 39 |
| Hazardous waste production intensity (Total hazardous waste produced/number of employees) | Tonne/person | 0.000002 | 53 |
| Recycling of hazardous waste | Tonne | 0.002 | 53 |
| Total hazardous waste produced | Tonne, tonne | 0.002 | 39, 53 |
| Waste battery weight | Tonne, tonne | 0.002 | 39, 53 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| General office waste produced | tonne | 10.65 | 39 |
| General office waste weight | Tonne | 10.65 | 53 |
| Kitchen waste produced | tonne | 16.58 | 39 |
| Kitchen waste weight | Tonne | 16.58 | 53 |
| Non-hazardous waste intensity (Total non-hazardous waste produced/number of employees) | tonne/person | 0.02 | 39 |
| Non-hazardous waste produced | Tonne | 27.23 | 53 |
| Non-hazardous waste production intensity (Total non-hazardous waste produced/number of employees) | Tonne/person | 0.02 | 53 |
| Recycling of non-hazardous waste | Tonne | 27.23 | 53 |
| Total non-hazardous waste produced | tonne | 27.23 | 39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Electricity consumption | kWh in '000s | 423.23 | 39, 54 |
| Energy consumption intensity (Total energy consumption/number of employees) | kWh in '000s/person | 1.27 | 39, 54 |
| Non-renewable fuel (direct) consumption | kWh in '000s | 1144.99 | 39, 54 |
| Piped natural gas consumption | kWh in '000s | 79.57 | 39, 54 |
| Purchased energy (indirect) consumption | kWh in '000s | 423.23 | 39, 54 |
| Total energy consumption | kWh in '000s | 1568.22 | 39, 54 |
| Total petrol consumption | kWh in '000s | 1065.42 | 39, 54 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Municipal water consumption | Cubic metre | 33043.29 | 39, 54 |
| Total water consumption | Cubic metre | 33043.29 | 39, 54 |
| Water consumption intensity (Total water consumption/number of employees) | Cubic metre/person | 26.69 | 39, 54 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of employees aged 30-50 | person | 930 | 30 |
| Number of employees in Hong Kong, Macao and Taiwan | person | 4 | 30 |
| Number of employees in Mainland China | person | 1234 | 30 |
| Number of employees over 50 years old | person | 9 | 30 |
| Number of employees under 30 years old | person | 299 | 30 |
| Number of female employees | person | 361 | 30 |
| Number of male employees | person | 877 | 30 |
| Number of middle management employees | person | 684 | 30 |
| Number of ordinary employees | person | 526 | 30 |
| Number of resigned employees by gender: Female | person | 46 | 31 |
| Number of resigned employees by gender: Male | person | 96 | 31 |
| Number of resigned employees by geographical region: Hong Kong, Macao and Taiwan | person | 1 | 31 |
| Number of resigned employees by geographical region: Mainland China | person | 141 | 31 |
| Number of senior management employees | person | 28 | 30 |
| Operating revenue | billion RMB | 1.301 | 6 |
| Operating revenue year-on-year increase | 13.0% | 6 | |
| Total assets | billion RMB | 2.895 | 6 |
| Total number of employees | person | 1238 | 30, 55 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group: 30-50 | percent | 9.46% | 31, 55 |
| Employee turnover rate by age group: 51 and above | percent | 11.11% | 31 |
| Employee turnover rate by age group: Under 30 | percent | 17.73% | 31 |
| Employee turnover rate by gender: Female | percent | 12.74% | 31, 55 |
| Employee turnover rate by gender: Male | percent | 10.95% | 31, 55 |
| Employee turnover rate by geographical region: Hong Kong, Macao and Taiwan | percent | 25.00% | 31, 55 |
| Employee turnover rate by geographical region: Mainland China | percent | 11.43% | 31, 55 |
| Number of resigned employees by age group: 30-50 | person | 88 | 31 |
| Number of resigned employees by age group: 51 and above | person | 1 | 31 |
| Number of resigned employees by age group: Under 30 | person | 53 | 31 |
| Total employee turnover rate | percent | 11.47% | 31, 55 |
| Total number of resigned employees | person | 142 | 31 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities | person | 1 | 35, 56 | ||
| Rate of work-related fatalities | 0.0% | 0.092% | 0.0% | 35, 56 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of employees trained (female) | person | 356 | 34 |
| Number of employees trained (male) | person | 870 | 34 |
| Number of employees trained (middle management) | person | 686 | 34 |
| Number of employees trained (ordinary employees) | person | 511 | 34 |
| Number of employees trained (senior management) | person | 8 | 34 |
| Number of employees trained (total) | person | 1226 | 34 |
| Percentage of employees trained (female) | % | 29.04 | 34 |
| Percentage of employees trained (male) | % | 70.96 | 34 |
| Percentage of employees trained (middle management) | % | 55.95 | 34 |
| Percentage of employees trained (ordinary employees) | % | 41.68 | 34 |
| Percentage of employees trained (senior management) | % | 2.37 | 34 |
| Percentage of employees trained (total) | % | 99.03 | 34 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee (female) | hour/person | 61 | 34 |
| Average training hours completed per employee (male) | hour/person | 85.63 | 34 |
| Average training hours completed per employee (middle management) | hour/person | 39.36 | 34 |
| Average training hours completed per employee (ordinary employees) | hour/person | 130.7 | 34 |
| Average training hours completed per employee (senior management) | hour/person | 51.82 | 34 |
| Average training hours completed per employee (total) | hour/person | 78.45 | 34 |
| Total training hours completed (all employees) | hour | 97120 | 34 |
| Training hours completed (female) | hour | 22020 | 34 |
| Training hours completed (male) | hour | 75100 | 34 |
| Training hours completed (middle management) | hour | 26919 | 34 |
| Training hours completed (ordinary employees) | hour | 68750 | 34 |
| Training hours completed (senior management) | hour | 1451 | 34 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 60.53 |
| NOâ‚“ Emissions | Kg | 643 |
| SOâ‚“ Emissions | Kg | 1.7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 339.57 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 244.95 |
| Total GHG Emissions | tCO2e | 584.52 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/person | 0.47 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB10000 | 0.47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Hazardous Waste (Used Batteries) | tonne | 0.002 |
| Hazardous Waste Recycled | tonne | 0.002 |
| Total Hazardous Waste | tonne | 0.002 |
| Total Hazardous Waste Intensity (By Employee) | tonne/person | 0.000002 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tonne | 16.58 |
| Non-Hazardous Waste (Office Waste) | tonne | 10.65 |
| Non-Hazardous Waste Recycled | tonne | 27.23 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonne/person | 0.02 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Energy Consumption Intensity (By Employee) | kWh in '000s/person | 1.27 |
| Gasoline Consumption | kWh in '000s | 1065.42 |
| Grid Electricity Consumption | kWh in '000s | 423.23 |
| Natural Gas Consumption | kWh in '000s | 79.57 |
| Purchased Electricity | kWh in '000s | 423.23 |
| Total Direct Energy Consumption | kWh in '000s | 1144.99 |
| Total Energy Consumption | kWh in '000s | 1568.22 |
| Total Indirect Energy Consumption | kWh in '000s | 423.23 |
| Total Non-Renewable Fuel Consumption | kWh in '000s | 1144.99 |
| Total Purchased Energy | kWh in '000s | 423.23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Municipal Water Consumption | Cubic metre | 33043.29 |
| Total Water Consumption | Cubic metre | 33043.29 |
| Total Water Withdrawal | Cubic metre | 33043.29 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 930 |
| Number of Employees Aged Above 50 | person | 9 |
| Number of Employees Aged Below 30 | person | 299 |
| Number of Employees in Hong Kong | person | 4 |
| Number of Employees in Hong Kong and Mainland China | person | 1238 |
| Number of Employees in Mainland China | person | 1234 |
| Number of Female Employees | person | 361 |
| Number of General Employees | person | 526 |
| Number of Male Employees | person | 877 |
| Number of Middle Management Employees | person | 684 |
| Number of Senior Management Employees | person | 28 |
| Number of Total Employees | person | 1238 |
| Percentage of Employees Aged 30-50 | % | 75.14 |
| Percentage of Employees Aged Above 50 | % | 0.73 |
| Percentage of Employees Aged Below 30 | % | 24.15 |
| Percentage of Employees in Hong Kong | % | 0.32 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 99.68 |
| Percentage of Female Employees | % | 29.13 |
| Percentage of General Employees | % | 42.5 |
| Percentage of Male Employees | % | 70.87 |
| Percentage of Middle Management Employees | % | 55.24 |
| Percentage of Senior Management Employees | % | 2.26 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | percent | 9.46 |
| Turnover Rate of Employees Aged Above 50 | percent | 11.11 |
| Turnover Rate of Employees Aged Below 30 | percent | 17.73 |
| Turnover Rate of Employees in Hong Kong | percent | 25 |
| Turnover Rate of Employees in Mainland China | percent | 11.43 |
| Turnover Rate of Female Employees | percent | 12.74 |
| Turnover Rate of Male Employees | percent | 10.95 |
| Turnover Rate of Total Employees | percent | 11.47 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Work-related Fatalities | person | 1 |
| Work-related Fatalities Rate | % | 0.092 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 99.03 |
| Percentage of Trained Female Employees | % | 29.04 |
| Percentage of Trained General Employees | % | 41.68 |
| Percentage of Trained Male Employees | % | 70.96 |
| Percentage of Trained Middle Management | % | 55.95 |
| Percentage of Trained Senior Management | % | 2.37 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hour/person | 61 |
| Average Training Hours (General Staff) | hour/person | 130.7 |
| Average Training Hours (Male) | hour/person | 85.63 |
| Average Training Hours (Middle Management) | hour/person | 39.36 |
| Average Training Hours (Senior Management) | hour/person | 51.82 |
| Average Training Hours per Employee | hour/person | 78.45 |
| Total Training Hours | hour | 97120 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Total Suppliers | supplier |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Complaints Handling Rate | % |
| Number of Products and Service Related Complaints | case |
| Satisfaction Rate of Customer Complaint Handling | % |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Number of Participations in Volunteer Activities | person |
| Total Social Investment | RMB |