ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total energy consumption intensity | KWh/RMB1 million of revenue | 1964.33 | 44 |
| Total energy consumption of the Group | KWh | 8438793 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total water consumption intensity | cubic meters/RMB1 million of revenue | 41.83 | 44 |
| Total water consumption of the Group | cubic meters | 179740 | 44 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Paper straws consumed during National Day and Mid-Autumn Festival (eight days) | paper straws | 1000000 | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Labor contract signing rate | 100% | 49 | |
| Number of full-time employees | 10671 | 49 | |
| Percentage of female employees (full-time) | % | 53.8 | 49 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - Aged 29 and below | % | 88.4 | 51 |
| Employee turnover rate by age group - Aged 30-49 | % | 52.3 | 51 |
| Employee turnover rate by age group - Aged 50 and above | % | 28.6 | 51 |
| Employee turnover rate by gender - Female | % | 76.1 | 51 |
| Employee turnover rate by gender - Male | % | 88.9 | 51 |
| Employee turnover rate of the Group | % | 82.0 | 51 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee coverage of learning tasks | 100% | 55 | |
| Number of cumulative learning tasks pushed | 312 | 55 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average learning time per employee | hours | 20.78 | 55 |
| Completion rate of learning tasks | 86% | 55 | |
| Cumulative learning time | hours | 311667 | 55 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of self-owned Nayuki teahouses | 817 | 4, 15 | |
| Number of self-owned Tai Gai teahouses | 67 | 4, 15 | |
| Overseas suppliers | % | 1 | 28 |
| Suppliers from Southern China | % | 50 | 28 |
| Suppliers from other regions in Mainland China (except Southern China) | % | 49 | 28 |
| Suppliers included in elimination list | suppliers | 9 | 28 |
| Total number of suppliers (excluding engineering equipment) | suppliers | 350 | 28 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Suppliers of food and direct food contact packaging materials reviewed | % | 98 | 28 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of thousand products delivered to pandemic prevention staff | thousand products | 300 | 13 | |
| Sales volume at Nayuki Fantasy Factory, Coastal City, Shenzhen, in three days | 1000000 | 16 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Consumers choosing to drink directly instead of using straws during National Day and Mid-Autumn Festival (eight days) | consumers | 340000 | 44 | |
| Microbial sampling inspections on products of central factories | inspections | 1205 | 28 | |
| Microbial sampling inspections passing rate | % | 99.9 | 28 | |
| Number of Nayuki gift boxes served during Dragon Boat Festival in Guangzhou and Shenzhen | gift boxes | 4000 | 13 | |
| Number of Nayuki teahouses newly opened | 326 | 15 | ||
| Number of cities with Nayuki and Tai Gai teahouses | 80 | 4 | ||
| Number of cities with self-owned Nayuki and Tai Gai teahouses | 80 | 15 | ||
| Revenue year-on-year increase | percent | 40.5 | 4 | |
| Store-level operating profit of Nayuki | million RMB | 1515.1 | 4 | |
| Store-level operating profit year-on-year increase | percent | 68.4 | 4 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Production quality inspections national average score | 89.6 | 28 | |
| Standard operating procedures formulated for products | procedures | 12 | 28 |
| Unannounced inspections coverage of stores | % | 50 | 28 |
| Unannounced inspections national average score | 87.4 | 28 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of complaints and reported matters received related to malpractice and bribery | complaints and reported matters | 16 | 20 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of Tai Gai teahouses newly opened | 3 | 15 | |
| Number of cities where Nayuki delivered products to pandemic prevention staff | cities | 14 | 13 |
| Number of newly opened Nayuki teahouses | 326 | 4 | |
| Number of newly opened Tai Gai teahouses | 3 | 4 | |
| Products delivered by Nayuki teahouses nationwide to anti-pandemic workers | products | 300000 | 65 |
| Value of supplies donated to Henan Charity General Federation | million RMB | 2 | 65 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | 2021 | Report Pages |
|---|---|---|---|---|
| Investment obtained in first round of financing | RMB | 100000000 | 16 | |
| Number of organizations receiving Nayuki gift boxes during Dragon Boat Festival in Guangzhou and Shenzhen | organizations | 15 | 13 | |
| Number of organizations whose pandemic prevention staff received Nayuki products | organizations | 37 | 13 | |
| Revenue | million RMB | 4296.6 | 4 | |
| Tea drinks and baked products delivered to pandemic prevention staff from 37 organizations in 14 cities | drinks and baked products | 7000 | 65 | |
| Total value of products delivered to pandemic prevention staff | million RMB | 7 | 13 | |
| Value of products delivered by Nayuki teahouses nationwide to anti-pandemic workers | million RMB | 7 | 65 | |
| Zongzi served to frontline medical workers in Guangzhou and Shenzhen during Dragon Boat Festival | zongzi | 4000 | 65 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | KWh/RMB1 million of revenue | 1964.33 |
| Total Energy Consumption | KWh | 8438793 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | cubic meters | 179740 |
| Water Consumption Intensity (By Revenue) | cubic meters/RMB1 million of revenue | 41.83 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Consumption (Paper) | paper straws | 1000000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Full-time Employees | 10671 | |
| Percentage of Female Employees | % | 53.8 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 52.3 |
| Turnover Rate of Employees Aged Above 50 | % | 28.6 |
| Turnover Rate of Employees Aged Below 30 | % | 88.4 |
| Turnover Rate of Female Employees | % | 76.1 |
| Turnover Rate of Male Employees | % | 88.9 |
| Turnover Rate of Total Employees | % | 82 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 55.2 |
| Percentage of Trained General Employees | % | 90 |
| Percentage of Trained Male Employees | % | 44.8 |
| Percentage of Trained Senior Management | % | 10 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours per Employee | hours | 20.78 |
| Total Training Hours | hours | 311667 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Mainland China | % | 99 |
| Number of Suppliers in Overseas | % | 1 |
| Number of Total Suppliers | suppliers | 350 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total In-kind Donations | million RMB | 7 |