2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Nitrogen oxides emissions | kg | 21.29 | 44 |
| Particulate matter emissions | kg | 1.24 | 44 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions (Scope 1) | Tons of CO2e | 173.2 | 44 |
| Greenhouse gas emissions (Scope 2) | Tons of CO2e | 43929.29 | 44 |
| Greenhouse gas emissions intensity | Tons of CO2e/m2 | 0.002 | 44 |
| Sulfur dioxide emissions | kg | 0.28 | 44 |
| Total greenhouse gas emissions | Tons of CO2e | 44102.49 | 44 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Intensity of hazardous waste | kg/m2 | 0.0005 | 44 |
| Total hazardous waste | kg | 11325.17 | 44 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Intensity of non-hazardous waste | Tons/m2 | 0.002 | 44 |
| Total non-hazardous waste | Tons | 38084.55 | 44 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Direct energy consumption | MWh | 575.35 | 44 |
| Energy consumption intensity | MWh/m2 | 0.0024 | 44 |
| Indirect energy consumption | MWh | 55459.27 | 44 |
| Liquefied natural gas consumption | MWh | 59.63 | 44 |
| Total diesel consumption | MWh | 14.52 | 44 |
| Total electricity consumption | MWh | 55459.27 | 44 |
| Total energy consumption | MWh | 56034.62 | 44 |
| Total gasoline consumption | MWh | 501.19 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total water consumption | m3 | 1661733.98 | 44 |
| Water consumption intensity | m3/m2 | 0.07 | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee percentage by age group: 30 and below | 48.26% | 47 | |
| Employee percentage by age group: 31-40 | 35.13% | 47 | |
| Employee percentage by age group: 41-50 | 28.25% | 47 | |
| Employee percentage by age group: 50 or above | 22.44% | 47 | |
| Employee percentage by geographical region: Mainland China | 30.16% | 47 | |
| Employee percentage by geographical region: Overseas, Hong Kong, Taiwan and Macao | 0.00% | 47 | |
| Number of employees by age group: 30 and below | person | 894 | 46 |
| Number of employees by age group: 31-40 | person | 997 | 46 |
| Number of employees by age group: 41-50 | person | 1313 | 46 |
| Number of employees by age group: 50 or above | person | 3563 | 46 |
| Number of employees by employment category: General | person | 6439 | 46 |
| Number of employees by employment category: Middle | person | 286 | 46 |
| Number of employees by employment category: Senior | person | 42 | 46 |
| Number of employees by employment type: Full-time | person | 6244 | 46 |
| Number of employees by employment type: Intern | person | 4 | 46 |
| Number of employees by employment type: Outsourcer | person | 517 | 46 |
| Number of employees by employment type: Part-time | person | 2 | 46 |
| Number of employees by gender: Female | person | 3149 | 46 |
| Number of employees by gender: Male | person | 3618 | 46 |
| Number of employees by geographical region: Mainland China | person | 6766 | 46 |
| Number of employees by geographical region: Overseas, Hong Kong, Taiwan and Macao | person | 1 | 46 |
| Proportion of employees by age group: 30 and below | % | 13.21% | 46 |
| Proportion of employees by age group: 31-40 | % | 14.73% | 46 |
| Proportion of employees by age group: 41-50 | % | 19.41% | 46 |
| Proportion of employees by age group: 50 or above | % | 52.65% | 46 |
| Proportion of employees by employment category: General | % | 95.15% | 46 |
| Proportion of employees by employment category: Middle | % | 4.23% | 46 |
| Proportion of employees by employment category: Senior | % | 0.62% | 46 |
| Proportion of employees by employment type: Full-time | % | 92.27% | 46 |
| Proportion of employees by employment type: Intern | % | 0.06% | 46 |
| Proportion of employees by employment type: Outsourcer | % | 7.64% | 46 |
| Proportion of employees by employment type: Part-time | % | 0.03% | 46 |
| Proportion of employees by gender: Female | % | 46.53% | 46 |
| Proportion of employees by gender: Male | % | 53.47% | 46 |
| Proportion of employees by geographical region: Mainland China | % | 99.99% | 46 |
| Proportion of employees by geographical region: Overseas, Hong Kong, Taiwan and Macao | % | 0.01% | 46 |
| Total number of employees | person | 6767 | 46 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Turnover rate by gender: Female | % | 29.62% | 46 |
| Turnover rate by gender: Male | % | 30.62% | 46 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Work-related fatalities | fatalities | 2 | 24 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Work-related injury lost working days | working days | 1514 | 24 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee security training coverage | 100% | 24 | |
| Number of people receiving employee security training | people | 32000 | 24 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of trained employees by gender: Female | 100.00% | 47 | |
| Percentage of trained employees by gender: Male | 100.00% | 47 | |
| Percentage of trained employees by ranking: General staff | 100.00% | 47 | |
| Percentage of trained employees by ranking: Middle management | 100.00% | 47 | |
| Percentage of trained employees by ranking: Senior management | 100.00% | 47 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average hours of employee security training per person | hours | 12 | 24 |
| Average training hours per employee by gender: Female | hours | 68.74 | 47 |
| Average training hours per employee by gender: Male | hours | 71.34 | 47 |
| Average training hours per employee by ranking: General staff | hours | 65.14 | 47 |
| Average training hours per employee by ranking: Middle management | hours | 171.19 | 47 |
| Average training hours per employee by ranking: Senior management | hours | 144 | 47 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers (Jiangsu province and Zhejiang province of the PRC) | 519 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of complaints received from customers (time) | 84 | 47 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Amount of community investment | 94724 | 47 | |
| Ranking among 2021 China Property Management Companies with Comprehensive Strength | rank | 29 | 6 |
| Ranking among China Top 100 Property Management Companies in terms of Growth | rank | Top 100 | 6 |
| Ranking among Top 100 China Property Management Companies | rank | Top 100 | 6 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of people involved in community investment | 207 | 47 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 1.24 |
| NOâ‚“ Emissions | kg | 21.29 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tons of CO2e | 173.2 |
| Indirect Energy Emissions (Scope 2) | Tons of CO2e | 43929.29 |
| Total GHG Emissions | Tons of CO2e | 44102.49 |
| Total GHG Emissions Intensity (By Area) | Tons of CO2e/m2 | 0.002 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Hazardous Waste | kg | 11325.17 |
| Total Hazardous Waste Intensity (By Area) | kg/m2 | 0.0005 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tons | 38084.55 |
| Total Non-Hazardous Waste Intensity (By Area) | Tons/m2 | 0.002 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 14.52 |
| Energy Consumption Intensity (By Area) | MWh/m2 | 0.0024 |
| Gasoline Consumption | MWh | 501.19 |
| LNG Consumption | MWh | 59.63 |
| Purchased Electricity | MWh | 55459.27 |
| Total Direct Energy Consumption | MWh | 575.35 |
| Total Electricity Consumption | MWh | 55459.27 |
| Total Energy Consumption | MWh | 56034.62 |
| Total Indirect Energy Consumption | MWh | 55459.27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | m3 | 1661733.98 |
| Water Consumption Intensity (By Revenue) | m3/m2 | 0.07 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Contractors | person | 517 |
| Number of Employees Aged 30-50 | person | 2310 |
| Number of Employees Aged Above 50 | person | 3563 |
| Number of Employees Aged Below 30 | person | 894 |
| Number of Employees in Mainland China | person | 6766 |
| Number of Employees in Overseas | person | 1 |
| Number of Female Employees | person | 3149 |
| Number of Full-time Employees | person | 6244 |
| Number of General Employees | person | 6439 |
| Number of Interns | person | 4 |
| Number of Male Employees | person | 3618 |
| Number of Middle Management Employees | person | 286 |
| Number of Part-time Employees | person | 2 |
| Number of Senior Management Employees | person | 42 |
| Number of Total Employees | person | 6767 |
| Percentage of Contractors | % | 7.64 |
| Percentage of Employees Aged 30-50 | % | 34.14 |
| Percentage of Employees Aged Above 50 | % | 52.65 |
| Percentage of Employees Aged Below 30 | % | 13.21 |
| Percentage of Employees in Mainland China | % | 99.99 |
| Percentage of Employees in Overseas | % | 0.01 |
| Percentage of Female Employees | % | 46.53 |
| Percentage of Full-time Employees | % | 92.27 |
| Percentage of General Employees | % | 95.15 |
| Percentage of Interns | % | 0.06 |
| Percentage of Male Employees | % | 53.47 |
| Percentage of Middle Management Employees | % | 4.23 |
| Percentage of Part-time Employees | % | 0.03 |
| Percentage of Senior Management Employees | % | 0.62 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Female Employees | % | 29.62 |
| Turnover Rate of Male Employees | % | 30.62 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | fatalities | 2 |
| Number of Fatalities of the Last 3 Years | fatalities | 2 |
| Number of Work-related Fatalities | fatalities | 2 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | working days | 1514 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of People Receiving Training on Work Safety | people | 32000 |
| Participation Rate of Safety Training | % | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 68.74 |
| Average Training Hours (General Staff) | hours | 65.14 |
| Average Training Hours (Male) | hours | 71.34 |
| Average Training Hours (Middle Management) | hours | 171.19 |
| Average Training Hours (Senior Management) | hours | 144 |
| Average Training Hours per Employee | hours | 12 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Mainland China | 519 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Number of Customer Complaints | 84 |