2021 Environmental, Social and Governance Report

Year: 2021
Published: 2022-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
GHG emission intensity kg of CO2 equivalents/m², kg of CO₂ equivalent/m² 18.01 17.83 18.63 51, 53
GHG emission intensity (kg of CO2 equivalents/m²) kg of CO2 equivalents/m² 18.01 17.83 18.63 32
GHG emissions (Scope 1) tonnes of CO₂ equivalents 14807.42 15736.98 18577.66 53
GHG emissions (Scope 2) tonnes of CO₂ equivalents 104618.02 132139.27 194602.22 53
Scope 1 direct emissions tonnes of CO2 equivalents 14807.42 15736.98 18577.66 51
Scope 1: direct emissions (tonnes of CO2 equivalents) tonnes of CO2 equivalents 14807.42 15736.98 18577.66 32
Scope 2 indirect emissions tonnes of CO2 equivalents 104618.02 132139.27 194602.22 51
Scope 2: indirect emissions (tonnes of CO2 equivalents) tonnes of CO2 equivalents 104618.02 132139.27 194602.22 32
Total GHG emissions tonnes of CO₂ equivalents 119425.44 147876.25 213179.88 53
Total emissions tonnes of CO2 equivalents 119425.44 147876.25 213179.88 51
Total emissions (tonnes of CO2 equivalents) tonnes of CO2 equivalents 119425.44 147876.25 213179.88 32

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 Report Pages
Hazardous waste discharge kg 57442.41 53
Hazardous waste discharge (kg) kg 57442.41 28
Hazardous waste discharge intensity kg/m² 0.01 50
Hazardous waste discharge intensity (kg/m²) kg/m² 0.01 28
Mercury-containing fluorescent or energy-saving lamps kg 10308.2 50
Other hazardous waste kg 1448.69 50
Total hazardous waste discharge kg 57442.41 50
Used batteries kg 2414.61 50
Waste electrical and electronic equipment kg 1712.96 50

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 Report Pages
Non-hazardous waste discharge kg 5619901.16 53
Non-hazardous waste discharge (kg) kg 5619901.16 28
Non-hazardous waste discharge intensity kg/m² 0.87 50
Non-hazardous waste discharge intensity (kg/m²) kg/m² 0.87 28
Total non-hazardous waste discharge kg 5619901.16 50
Waste toners and cartridges kg 3137 50

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Comprehensive energy consumption 10000 tonnes of standard coal 3.03 3.64 5.26 27, 50
Comprehensive energy consumption per unit tonnes of standard coal/m² 0.00457 0.00438 0.0046 50
Comprehensive energy consumption per unit area tonnes of standard coal/m² 0.00457 0.00438 0.0046 27
Comprehensive energy consumption per unit of area tonnes of standard coal/m² 0.00457 0.00438 0.0046 53
Diesel L 57336.65 46731.32 47117.23 50
Diesel consumption L 57335.66 46731.32 47117.23 27, 53
LNG L 2880 2880 2880 50
LNG consumption L 2880 2880 2880 27, 53
Natural gas 10000 m³ 652.04 696.31 826.71 50
Natural gas consumption 10000 m³ 652.04 696.31 826.71 27, 53
Petrol L 248169.28 248655.46 257032.96 50
Petrol consumption L 248169.28 246665.46 257032.96 27, 53
Purchased electricity 10 MWh 16891.92 21457.66 33330.11 50, 53
Purchased electricity consumption 10 MWh 16891.92 21457.66 33320.11 27
Purchased heat GJ 14185.39 11146.14 13569.99 50
Purchased heat consumption GJ 14185.39 11146.14 13956.99 27

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Total water consumption tonnes 830130 874994 2587571.57 50, 53
Total water consumption (tonnes) tonnes 830130 874994 2587571.57 28
Water consumption intensity tonnes/m² 0.23 50
Water consumption intensity (tonnes/m²) tonnes/m² 0.23 28
Water consumption intensity per unit area tonnes/m² 0.23 53

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 Report Pages
Coating buckets kg 38420.95 50

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 2021 Report Pages
Area of land reserve at the end of the term 10000 m² 8585 8267 9323 52
Total number of green building certifications and labels obtained item 170 219 252 53

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Average annual paid leave day per employee day 7 7 7 52
Employees in Hong Kong, Macao, Taiwan, and overseas person 14 27 51
Employees in the Chinese mainland person 11578 12798 51
Employees of 30 or below person 4105 3899 3911 51
Employees of 31–50 person 6739 7206 8428 51
Employees of 51 or above person 526 487 486 51
Female employees person 3923 4092 4481 51
Formal employees person 11370 11592 12825 52
Male employees person 7447 7500 8344 51
Number of executives attending roadshows person 3 3 3 53
Number of formal employees 11370 11592 12825 35
Number of formal employees - Bachelor's degree 5861 35
Number of formal employees - Employees in Hong Kong, Macao, Taiwan, and overseas 27 35
Number of formal employees - Employees in the Chinese mainland 12798 35
Number of formal employees - Employees of 30 or below 3911 35
Number of formal employees - Employees of 31–50 8428 35
Number of formal employees - Employees of 51 or above 486 35
Number of formal employees - Female 4481 35
Number of formal employees - Junior college or below 4785 35
Number of formal employees - Male 8344 35
Number of formal employees - Postgraduate or above 2179 35
Number of graduates recruited unit 246 244 237 52
Number of non-formal employees, including contractors, interns, and retired retirees 1298 35
Operating revenue RMB 1 million 43535.94 60033.88 90059.93 52
Percentage of female employees % 34.5 35.5 34.9 52
Percentage of female managers % 34.5 29.6 23.5 51, 52
Percentage of female trainees in the total workforce % 35 51
Percentage of general employee trainees in the total workforce % 98.62 51
Percentage of male trainees in the total workforce % 65 51
Percentage of middle manager trainees in the total workforce % 1.22 51
Percentage of senior manager trainees in the total workforce % 0.16 51
Return on equity % 10.14 6.38 7.39 52
Return on total assets % 2.86 1.71 1.93 52
Signing rate of labour contracts % 100 100 100 51, 52
Total assets RMB 1 million 334881.41 387756.17 412020.3 52
Total number of employees person 11370 11592 12825 51

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Voluntary turnover % 10.4 10.9 12.4 51
Voluntary turnover rate % 10.4 10.9 12.4 35, 52
Voluntary turnover rate - Age 30 or below % 11.94 35
Voluntary turnover rate - Age 31–50 % 12.99 35
Voluntary turnover rate - Age 51 or above % 1.38 35
Voluntary turnover rate - Employees in Hong Kong, Macao, Taiwan, and overseas % 10 35
Voluntary turnover rate - Employees in the Chinese mainland % 12.4 35
Voluntary turnover rate - Female % 13.3 35
Voluntary turnover rate - Male % 12.14 35

Lost days due to work injury.

Indicator Unit 2019 2020 2021 Report Pages
Lost working day due to work-related injury day 373 105 563 39
Number of working days lost due to work-related injuries day 563 39
Working days lost due to work-related injuries day 373 105 563 51, 53

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Coverage of occupation health training % 100% 39
Coverage of physical examinations for employees % 100 100 100 52
Emergency drill session 1560 2198 3393 52
Emergency education session 1530 1736 7320 52
Investment in work safety million RMB 111.79 39
Number of personnel dedicated to safety management person 375 53
Number of registered safety engineers person 265 53
Total duration of occupation health training hour 62468 39

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 2021 Report Pages
Investment in science and technology RMB 1 million 145 277 307 51
Occupation health training session 303 730 52
Occupation health training sessions session 730 39
Safety training coverage % 100 100 100 52

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 Report Pages
Average training hours per employee hour 45 52 45.4 52
Average training time per female employee hour/person 45.5 51
Average training time per general employee hour/person 42 51 43.9 51
Average training time per male employee hour/person 45.4 51
Average training time per mid-level management employee hour/person 110 106 171.5 51
Average training time per person hour 45 52 45.4 51
Average training time per senior management employee hour/person 120 160 135.8 51
Occupation health training duration hour 684.26 52
Work safety training duration hour, hours 267250.4 295089 325428.3 39, 52

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Equity attributable to owners RMB 1 million 45948.36 46762.06 49961.35 52
Number of suppliers unit 9958 10507 16894 51
Total number of energy station projects invested, constructed, and operated on city, regional, and project levels item 46 54 75 53

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Number of suppliers reviewed during the reporting period unit 9958 10507 16894 52
Supplier contract performance evaluation rate % 100 100 100 52

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 2021 Report Pages
Average score of on-site third-party measurement point 95.22 95.1 95.47 52
Commercial customer satisfaction rate (patron) % 92 92 96 52
Commercial customer satisfaction rate (tenant) % 91 91 99 52
Customer complaint resolution rate % 99.53 96.3 91.52 52
Net assets RMB 1 million 92434.35 101827.08 106793.63 52
Office building customer satisfaction rate % 100 100 99 52
Property sales area 10000 m² 748 1129 1321 52
Residential customer satisfaction rate % 86 85 86 52
Revenue of investment properties RMB 1 million 1446.78 1461.35 1563.35 52

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2019 2020 2021 Report Pages
Design patents approved item 2 12 12 51
Invention patents approved item 44 11 20 51
Patents approved item 129 116 81 51
Patents filed item 129 166 185 51
Technology investment RMB 1 million 145 277 307 52
Utility model patents approved item 83 93 49 51

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2019 2020 2021 Report Pages
Pre-tax profit RMB 1 million 12353.69 9644.18 12714.27 52
Total tax payment RMB 100 million 81.37 92.93 102.2 52

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Investors' forum session 21 28 24 53
Investors' project inspection session 20 23 21 53

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2019 2020 2021 Report Pages
Legal training session 130 124 176 52

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 2020 2021 Report Pages
Number investment institutions attending conferences entity >300 >300 >300 53

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 2021 Report Pages
Investment in public welfare RMB 10000 874.69 874 348+ 51
Number of employee volunteers person >600 >1000 >1500 53
Public welfare donation RMB 10000 874.69 874 348+ 53
Value maintenance and appreciation of state-owned assets % 100.78 105.86 113.15 52

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) tonnes of CO2 equivalents 14807.42 15736.98 18577.66
Indirect Energy Emissions (Scope 2) tonnes of CO2 equivalents 104618.02 132139.27 194602.22
Total GHG Emissions tonnes of CO2 equivalents 119425.44 147876.25 213179.88
Total GHG Emissions Intensity (By Area) kg of CO2 equivalents/m² 18.01 17.83 18.63

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021
Hazardous Waste (Electronic and IT Equipment) kg 1712.96
Hazardous Waste (Used Batteries) kg 2414.61
Total Hazardous Waste kg 57442.41
Total Hazardous Waste Intensity (By Area) kg/m² 0.01

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021
Total Non-Hazardous Waste Intensity (By Area) kg/m² 0.87

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 percent reduction

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Diesel Fuel Consumption L 57336.65 46731.32 47117.23
Energy Consumption Intensity (By Area) tonnes of standard coal/m² 0.00457 0.00438 0.0046
Gasoline Consumption L 248169.28 248655.46 257032.96
LNG Consumption L 2880 2880 2880
Natural Gas Consumption 10000 m³ 652.04 696.31 826.71
Purchased Electricity 10 MWh 16891.92 21457.66 33320.11
Purchased Heating GJ 14185.39 11146.14 13956.99
Total Energy Consumption 10000 tonnes of standard coal 3.03 3.64 5.26

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Water Consumption tonnes 830130 874994 2587571.57

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021
Packaging Materials Consumed kg 38420.95

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Employees Aged 30-50 person 6739 7206 8428
Number of Employees Aged Above 50 person 526 487 486
Number of Employees Aged Below 30 person 4105 3899 3911
Number of Employees in Mainland China person 11578 12798
Number of Employees in Overseas person 14 27
Number of Female Employees person 3923 4092 4481
Number of Male Employees person 7447 7500 8344
Number of Total Employees person 11370 11592 12825
Percentage of Female Employees % 34.5 35.5 34.9

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Turnover Rate of Employees Aged 30-50 % 12.99
Turnover Rate of Employees Aged Above 50 % 1.38
Turnover Rate of Employees Aged Below 30 % 11.94
Turnover Rate of Employees in Hong Kong % 10
Turnover Rate of Employees in Mainland China % 12.4
Turnover Rate of Female Employees % 13.3
Turnover Rate of Male Employees % 12.14
Turnover Rate of Total Employees % 10.4 10.9 12.4

Lost days due to work injury.

Standard Indicator Unit 2019 2020 2021
Lost Days Due to Work-related Injuries day 373 105 563

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020 2021
Health Check Coverage for Employees % 100 100 100
Investment in Work Safety million RMB 111.79
Number of Production Safety Emergency Drills session 1560 2198 3393
Total Hours of Safety Training for Employees hour 62468

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019 2020 2021
Percentage of Employees Trained % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours (Female) hour/person 45.5
Average Training Hours (General Staff) hour/person 42 51 43.9
Average Training Hours (Male) hour/person 45.4
Average Training Hours (Middle Management) hour/person 110 106 171.5
Average Training Hours (Senior Management) hour/person 120 160 135.8
Average Training Hours per Employee hour 45 52 45.4

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Total Suppliers unit 9958 10507 16894

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019 2020 2021
Complaints Handling Rate % 99.53 96.3 91.52

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2019 2020 2021
Number of Authorised Utility Model Patents item 83 93 49
Number of Invention Patents item 44 11 20
Number of Patents Applied item 129 166 185
Number of Patents Granted item 129 116 81

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2019 2020 2021
Number of Anti-corruption Training Session session 130 124 176

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021
Number of Employees Participating in Volunteer Activities person >600 >1000 >1500
Total Public Welfare Donations RMB 10000 874.69 874 348+
Total Social Investment RMB 10000 874.69 874 348+