2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2021
Published: 2022-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 Report Pages
Nitrogen oxide (NOx) emissions Kilogrammes 3351.34 6150.72 103
Particulate matter emissions Kilogrammes 321.12 589.36 103
Sulfur oxides (SOx) emissions Kilogrammes 7.16 8.19 103

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 Report Pages
Greenhouse gas emissions intensity tCO2eq/HK$ million 3.01 3.61 1.32 103
Scope 1: greenhouse gas emissions tCO2eq 5281.37 3799.03 6045.02 103
Scope 2: greenhouse gas emissions tCO2eq 39683.17 64154.17 36402.74 103
Suzhou Marriott Hotel total carbon emissions decrease compared to 2021 % 2 47
Total greenhouse gas emissions tCO2eq 44964.54 67953.2 42447.76 103

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Abandoned electrical and electronic equipment Pieces 380 926 528 103
Fluorescent tubes or energy-saving lamps with mercury Tubes 9415 13640 12991 103
Hazardous waste intensity Kilogrammes/HK$ million 0.53 0.56 0.3 103
Printer cartridge used Units 3574 3241 3771 103
Total hazardous waste Kilogrammes 7913 10466.4 9767.76 103

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Bricks Cubic metres 45709 104200.14 199587.92 104
Concrete Cubic metres 258332 928591.26 1387012.47 104
Construction waste Tonnes 229357 200895.19 30514.5 103
Earth recycled Cubic metres 40120 669285.24 788982.33 103
Glass recycled Kilogrammes 5604 403.2 83562.4 103
Kitchen waste Tonnes 514.16 798.32 612.42 103
Metals recycled Kilogrammes 840 2718.53 70538 103
Non-hazardous waste intensity Tonnes/HK$ million 15.41 10.81 0.98 103
Plastic recycled Kilogrammes 3069 724.62 18040 103
Total non-hazardous waste Tonnes 229921.89 203172.86 31272.69 103
Wastepaper Tonnes 50.73 80.95 145.77 103
Wastepaper recycled Kilogrammes 27936 6183.19 78788.27 103

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Chaohu Holiday Hotel carbon emissions decrease compared to 2019 (target for 2025) % 6 47

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2021 2022 Report Pages
Electrical and electronic equipment (e.g. computer) recycled Sets 207 246 237 103
Reinforcing steel recycled Tonnes 1218 6856.73 3087.76 103
Shum Yip Commercial Management number of waste lamps reduced compared to 2021 500 47
Suzhou Marriott Hotel, MUJI Hotel recycling of renewable waste (garbage sorting requirement) % 100 47

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 2022–2025 Report Pages
Chaohu Holiday Hotel photovoltaic power supply rate for lighting outside hotel % 80 47
Diesel oil Litres 451227 113794.55 112965.6 104
Energy consumption intensity Megawatt hours/HK$ million 4.68 4.99 2.79 104
Gasoline Litres 543791 362680.11 433439.92 104
Liquefied petroleum gas Kilogrammes 33569.55 73339.07 67387.9 104
Natural gas Cubic metres 1224310 1121261.41 2092080.43 104
Purchased heat Megajoules 11913229 1129103.36 104
Shum Yip Commercial Management reduction in energy consumption of oil smoke exhausters compared to 2021 % 30 47
Shum Yip Commercial Management reduction in power consumption in shopping malls and garages compared to 2021 % 5 47
Total energy consumption Megawatt hours 69869.01 93755.85 89373.72 104
Total power consumption Kilowatt hours 47428200 73453528.85 62454799.47 104

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 2022–2025 2025 Report Pages
Chaohu Holiday Hotel annual water consumption decrease compared to 2019 % 9 47
Chaohu Holiday Hotel water consumption for greening from rivers % 90 47
Radisson Blu Kashgar water saved compared to 2021 tonnes 1500 47
Shum Yip Commercial Management reduction in commercial and office water consumption compared to 2021 cubic metres 30000 47
Suzhou Marriott Hotel water intensity decrease compared to 2021 % 1 47
Total water consumption Cubic metres 1684064.99 3824491.09 2510725.14 104
Water consumption intensity Cubic metres/HK$ million 112.88 203.4 78.34 104

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 2021 Report Pages
Reinforcing steel Tonnes 29774 128294.92 163386.31 104
Timber Tonnes 4145 33799.19 48289.1 104

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 2021 Report Pages
Stones Tonnes 61853 128228.26 28957.45 104

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Employee percentage aged 29 and below % 40.79 49.27 63.13 107
Employee percentage aged 30-49 % 26.41 21.86 28.75 107
Employee percentage aged 50 and above % 40.47 29.31 34.42 107
Employee percentage in Hong Kong, Macau and Taiwan % 7.5 2.38 9.52 107
Employee percentage in Mainland China % 33.94 28.81 36.12 107
Female employees Persons 7622 7320 7785 105
Female middle management members Persons 91 95 105
Female senior management members Persons 11 11 105
Grassroots employees Persons 20755 20002 20618 105
Male employees Persons 13542 13132 13299 105
Male middle management members Persons 285 303 105
Male senior management members Persons 63 57 105
Middle management employees Persons 338 376 398 105
Number of disabled employees Persons 40 21 106
Number of employees aged 29 and below Persons 4710 3227 3184 106
Number of employees aged 30-49 Persons 10827 10187 9992 106
Number of employees aged 50 and above Persons 5627 7038 7908 106
Number of employees in Hong Kong, Macau and Taiwan Persons 40 42 42 106
Number of employees in Mainland China Persons 21124 20409 21042 106
Number of employees overseas Persons 1 106
Number of employees with Bachelor degree Persons 2270 1970 2477 106
Number of employees with Doctor degree Persons 12 12 12 106
Number of employees with Master degree Persons 438 459 563 106
Number of employees with Tertiary or below education Persons 18444 18011 18032 106
Number of full-time employees Persons 21164 20450 21063 106
Number of minority employees Persons 697 777 106
Number of part-time employees Persons 2 21 106
Proportion of female middle management members % 24.2 23.87 106
Proportion of female senior management members % 14.86 16.18 106
Proportion of male middle management members % 75.8 76.13 106
Proportion of male senior management members % 85.14 83.82 105
Senior management employees Persons 71 74 68 105
Total employees Persons 21164 20452 21084 105

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Employee turnover rate % 33.55 28.75 36.07 106
Employee turnover rate (Female) % 34.25 28.39 36.48 106
Employee turnover rate (Male) % 33.16 28.95 35.83 106

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 Report Pages
Injury rate per million working hours % 9.97 107
Number of accidents involving serious injuries and fatalities among construction contractors Cases 1 107
Number of injured employees Persons 32 107
Rate of injured employees % 0.15 107

Lost days due to work injury.

Indicator Unit 2019 2021 Report Pages
Lost days due to work injury Days 1189.5 3420 107
Lost hours due to work injury Hours 27560 107

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 2021 Report Pages
Employees trained, female Person-time 43650 25355 30859 107
Employees trained, grassroots employees Person-time 102670 66339 79697 107
Employees trained, male Person-time 61652 43763 51597 107
Employees trained, middle management Person-time 2393 2332 2296 107
Employees trained, senior management Person-time 239 436 463 107
Total employees trained Person-time 105302 69108 82456 107

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 Report Pages
Average training hours Hours/persons 30.81 23.07 108
Average training hours of female employees Hours/persons 31.8 22.06 108
Average training hours of grassroots employees Hours/persons 30.68 22.88 108
Average training hours of male employees Hours/persons 30.29 23.66 108
Average training hours of middle management Hours/persons 35.21 26.46 108
Average training hours of senior management Hours/persons 42.83 59.05 108
Total training hours Hours 161076.25 630216.39 486373 108
Training hours of female employees Hours 70045.2 232734.56 171771 108
Training hours of grassroots employees Hours 145415.55 613607.59 471824.5 108
Training hours of male employees Hours 91031.05 397753.83 314602 108
Training hours of middle management Hours 12463.2 13238.2 10533 108
Training hours of senior management Hours 3197.5 3169.1 4015.5 108

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Number of engineering suppliers in Guangdong Province Suppliers 1068 601 650 108
Number of engineering suppliers in Hong Kong, Macau and Taiwan Supplier 1 108
Number of engineering suppliers in Mainland China (ex-Guangdong Province) Suppliers 446 522 266 108
Number of engineering suppliers overseas Suppliers 4 108
Number of professional service suppliers in Guangdong Province Suppliers 1259 1176 995 108
Number of professional service suppliers in Hong Kong, Macau and Taiwan Suppliers 19 20 27 108
Number of professional service suppliers in Mainland China (ex-Guangdong Province) Suppliers 118 375 417 108
Number of professional service suppliers overseas Suppliers 5 3 108

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 2021 Report Pages
Number of complaints received for marketing service problems Complaints 53 6 109
Number of complaints received for post-delivery quality of work/building quality issues Complaints 91 4 2 109
Number of complaints received for pre-delivery quality of work/building quality issues Complaints 42 5 109
Number of complaints received for property problems Complaints 74 32 46 109
Total number of complaints (products and service related) Complaints 260 36 59 109

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2020 2021 Report Pages
Number of board members and senior management received trainings on anti-corruption policies Persons 15 100 109
Number of employees received trainings on anti-corruption policies Persons 950 1500 109

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 2021 Report Pages
Total employees participating in volunteer activities Person-time 2465 2749 5223 109
Total investment in public welfare activities/donations RMB 385407 8352645.7 4270320.54 109
Total volunteer hours of employees Hours 13732.5 9849 19919.5 109

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021
Airborne Particulate Matter (PM) Emissions Kilogrammes 321.12 589.36
NOâ‚“ Emissions Kilogrammes 3351.34 6150.72
SOâ‚“ Emissions Kilogrammes 7.16 8.19

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) tCO2eq 5281.37 3799.03 6045.02
Indirect Energy Emissions (Scope 2) tCO2eq 39683.17 64154.17 36402.74
Total GHG Emissions tCO2eq 44964.54 67953.2 42447.76
Total GHG Emissions Intensity (By Revenue) tCO2eq/HK$ million 3.01 3.61 1.32

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Total Hazardous Waste Kilogrammes 7913 10466.4 9767.76
Total Hazardous Waste Intensity (By Revenue) Kilogrammes/HK$ million 0.53 0.56 0.3

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Non-Hazardous Waste (Construction Waste) Tonnes 229357 200895.19 30514.5
Non-Hazardous Waste (Kitchen Waste) Tonnes 514.16 798.32 612.42
Total Non-Hazardous Waste Intensity (By Revenue) Tonnes/HK$ million 15.41 10.81 0.98

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target GHG Emissions Reduction Percentage by 2030 Compared to 2019 % 6

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Diesel Fuel Consumption Litres 451227 113794.55 112965.6
Energy Consumption Intensity (By Revenue) Megawatt hours/HK$ million 4.68 4.99 2.79
Gasoline Consumption Litres 543791 362680.11 433439.92
LPG Consumption Kilogrammes 33569.55 73339.07 67387.9
Natural Gas Consumption Cubic metres 1224310 1121261.41 2092080.43
Purchased Electricity Kilowatt hours 47428200 73453528.85 62454799.47
Purchased Heating Megajoules 11913229 1129103.36
Total Energy Consumption Megawatt hours 69869.01 93755.85 89373.72

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Water Consumption Cubic metres 1684064.99 3824491.09 2510725.14
Water Consumption Intensity (By Revenue) Cubic metres/HK$ million 112.88 203.4 78.34

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019 2020 2021
Usage of Packaging Materials (Wood) Tonnes 4145 33799.19 48289.1

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Bachelor's Degree Employees Persons 2270 1970 2477
Number of Below Junior College Employees Persons 18444 18011 18032
Number of Doctoral Degree Employees Persons 12 12 12
Number of Employees Aged 30-50 Persons 10827 10187 9992
Number of Employees Aged Above 50 Persons 5627 7038 7908
Number of Employees Aged Below 30 Persons 4710 3227 3184
Number of Employees in Hong Kong Persons 40 42 42
Number of Employees in Mainland China Persons 21124 20409 21042
Number of Employees in Overseas Persons 1
Number of Female Employees Persons 7622 7320 7785
Number of Full-time Employees Persons 21164 20450 21063
Number of Male Employees Persons 13542 13132 13299
Number of Master's Degree Employees Persons 438 459 563
Number of Middle Management Employees Persons 338 376 398
Number of Middle Management Employees (Female) Persons 91 95
Number of Middle Management Employees (Male) Persons 285 303
Number of Part-time Employees Persons 2 21
Number of Senior Management Employees Persons 71 74 68
Number of Senior Management Employees (Female) Persons 11 11
Number of Senior Management Employees (Male) Persons 63 57
Number of Total Employees Persons 21164 20452 21084
Percentage of Employees Aged 30-50 % 26.41 21.86 28.75
Percentage of Employees Aged Above 50 % 40.47 29.31 34.42
Percentage of Employees Aged Below 30 % 40.79 49.27 63.13
Percentage of Employees in Hong Kong % 7.5 2.38 9.52
Percentage of Employees in Mainland China % 33.94 28.81 36.12

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Turnover Rate of Female Employees % 34.25 28.39 36.48
Turnover Rate of Male Employees % 33.16 28.95 35.83
Turnover Rate of Total Employees % 33.55 28.75 36.07

Lost days due to work injury.

Standard Indicator Unit 2019 2021
Lost Days Due to Work-related Injuries Days 1189.5 3420

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019 2020 2021
Percentage of Trained Female Employees % 41.44 36.67 37.43
Percentage of Trained General Employees % 97.5 96 96.66
Percentage of Trained Male Employees % 58.56 63.33 62.57
Percentage of Trained Middle Management % 2.27 3.37 2.78
Percentage of Trained Senior Management % 0.23 0.63 0.56

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours (Female) Hours/persons 31.8 22.06
Average Training Hours (Male) Hours/persons 30.29 23.66
Average Training Hours (Middle Management) Hours/persons 35.21 26.46
Average Training Hours (Senior Management) Hours/persons 42.83 59.05
Average Training Hours per Employee Hours/persons 30.81 23.07
Total Training Hours Hours 161076.25 630216.39 486373

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Suppliers in Hong Kong Suppliers 20 20 27
Number of Suppliers in Mainland China Suppliers 2891 2694 2355
Number of Suppliers in Overseas Suppliers 9 3
Number of Total Suppliers Suppliers 2911 2298 2358

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019 2020 2021
Complaint Growth Rate Percent -86.15 63.89
Number of Products and Service Related Complaints Complaints 260 36 59
Total Number of Customer Complaints Complaints 260 36 59

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2020 2021
Number of Directors and Management Attendance for Anti-corruption Training Persons 15 100
Number of General Employees Attendance for Anti-corruption Training Persons 950 1500
Number of People Participated in Ethical Standards and Anti-corruption Training Persons 965 1600

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021
Number of Participations in Volunteer Activities Person-time 2465 2749 5223
Total Public Welfare Donations RMB 385407 8352645.7 4270320.54
Total Volunteer Service Hours Hours 13732.5 9849 19919.5