2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2021
Published: 2022-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 Report Pages
NOx emissions Kilogram 0.97 0.5 84
PM emissions Kilogram 0.07 0.04 84
SOx emissions Kilogram 0.03 0.09 84

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Direct GHG emissions (Scope 1) Tonnes CO2e 4.95 13.3 84
GHG emissions intensity Tonnes CO2e/m² 0.018 0.018 84
Greenhouse gas emission intensity (tonnes of CO₂ equivalent/m²) 3% reduction compared with 2021 48
Indirect GHG emissions (Scope 2) Tonnes CO2e 278.81 348.21 84
Target reduction in greenhouse gas emissions intensity at property project management and operational levels 3% 49
Total GHG emissions (Scope 1 and 2) Tonnes of carbon dioxide equivalents (CO2e) 281.92 361.51 84
Total greenhouse gas emissions (tonnes of CO2 equivalent) tonnes of CO2 equivalent 361.51 6

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Hazardous waste produced intensity Kilogram/m² 0.05 0.03 84
Total hazardous waste produced Kilogram 783.57 648.91 84
Waste battery Kilogram 75.03 143.68 84
Waste electric product Kilogram 457.76 191.96 84

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Non-hazardous waste produced intensity Kilogram/m² 2.21 3.02 84
Office and domestic garbage Kilogram 34094.25 60093.25 84
Total non-hazardous waste produced Kilogram 34094.25 60093.25 84
Waste ink cartridges/toner cartridge Kilogram 234.49 264.97 84
Waste tube Kilogram 16.28 48.3 84

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Targeted reduction in non-hazardous waste emissions at property project management and operation levels compared with 2021 % 2 52

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Contracted GFA (000 square meters) 000 square meters 181192 270767 6
Direct energy consumption kWh 19229.19 53121.69 84
Energy consumption intensity kWh/m² 32.39 32.81 84
Energy consumption intensity (kWh/m²) 3% reduction compared with 2021 48
Indirect energy consumption kWh 479884.94 599322.98 84
Target reduction in consolidated energy consumption intensity at property project management and operation levels 3% 49
Total acquired electricity kWh 479884.94 599322.98 84
Total comprehensive energy consumption (kWh) kWh 652444.67 6
Total diesel consumption kWh 6814.45 84
Total electricity (kWh) kWh 599322.98 6
Total energy consumption kWh 491114.13 652446.47 84
Total petrol consumption kWh 12414.75 53121.69 84

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Reduction in water consumption of water supply system at Jingchen Mansion project after renovation tonnes per day 14 51
Total water consumption (tonnes) tonnes 2085.24 6
Water consumption in total Tonnes 2511 2085.24 84
Water consumption intensity Tonnes/m² 0.16 0.1 84

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Annual saving of electricity in public areas due to lighting management improvements at Xi'an CIFI Centre kWh 14362.82 51
Monthly saving of electricity in public areas due to reduced lighting hours at Xi'an CIFI Centre kWh 11534 51

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 Report Pages
Monthly water saving from water supply system renovation at Jingchen Mansion project tonnes per month 2580 51
Planned reduction in water use intensity at property project management and operation levels compared with 2021 2% 51

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 Report Pages
Area re-greened under green lawn project square metres 129300 49
Contracted projects (number) 985 1409 6
Cost savings from re-greening of green lawns RMB 300000 49
GFA under management (000 square meters) 000 square meters 101625 171037 6
Projects under management (number) 638 1032 6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 Report Pages
BBS forum registrants person over 12000 7
Employee activities carried out number over 300 7
Number of employees aged 30 and below 7830 56
Number of employees aged 31-50 Headcount 4910 7870 85
Number of employees aged 50 or above Headcount 1624 3083 85
Number of employees aged 51 or above 3123 56
Number of employees aged between 31 to 50 5756 56
Number of employees in Central and Southern China Headcount 1396 2014 56, 85
Number of employees in Eastern China Headcount 7761 9712 56, 85
Number of employees in Northeastern China Headcount 276 616 56, 85
Number of employees in Northern China Headcount 640 1220 56, 85
Number of employees in Western China Headcount 1190 2014 56, 85
Number of employees under the age of 30 Headcount 4729 5756 85
Number of female employees Headcount 5006 10175 56, 85
Number of fresh graduates recruited for campus recruitment, including postgraduates 500 10
Number of full time employees 16709 56
Number of full-time employees Headcount 11263 16709 85
Number of male employees Headcount 6257 10175 56, 85
Number of regions covered by employee talks 11 56
Percentage of female employees 44.4% 39.1% 7
Percentage of male employees 55.6% 60.9% 7
Social insurance coverage 100% 7
The number of fresh graduates recruited persons approximately 500 7
The total number of employees persons 11263 16709 7
The total number of female employees persons 5006 6534 7
The total number of male employees persons 6257 10175 7
Total assets (RMB 100 million) RMB 100 million 46.7 72.7 6
Total number of employees Headcount 11263 16709 56, 85

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover rate % 35% 85
Female employee turnover rate % 32% 85
Male employee turnover rate % 37% 85
Turnover rate in Central and Southern China % 33% 85
Turnover rate in Eastern China % 43% 85
Turnover rate in Northeastern China % 24% 85
Turnover rate in Northern China % 36% 85
Turnover rate in Western China % 45% 85
Turnover rate of employees aged 31-50 % 43% 85
Turnover rate of employees over the age of 50 % 13% 85

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 2021 Report Pages
Incidents of work injury Case undisclosed 41 85
Number of work-related fatalities Headcount 2 85
Rate of work-related fatalities % 0.00% 0.02% 0.00% 85

Lost days due to work injury.

Indicator Unit 2020 2021 Report Pages
Total lost days due to work injury Day 1394 1642 85

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of production safety trainings times 1778 7

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 Report Pages
Employee engagement survey final score 80 56
Employee engagement survey participants 8360 56
Employee engagement survey score points (out of 100) 80 10
Employee engagement survey valid response rate 84% 56
Female employees trained % 44.5 39.2 86
Junior employees trained % 83.8 83.4 86
Male employees trained % 55.5 60.8 86
Middle employees trained % 15.3 15.8 86
Number of employee talks held 530 56
Number of employee talks held throughout the year 530 10
Number of participants in employee talks 4600 56
Number of participants in the employee talks participant approximately 4600 7
Number of projects covered by employee talks 310 56
Senior employees trained % 0.9 0.8 86
The number of employees trained person 16558 7
Total employees trained %, Headcount 11147 99.1 86

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 Report Pages
Average training hours per employee Hour 87.8 88 86
Average training time for female employees hours 84.1 85.3 7
Average training time for male employees hours 89 90.2 7
Total training investment RMB in ten thousand 291 7
Training hours of female employees Hour 84.1 85.3 86
Training hours of junior employees Hour 87.3 87.6 86
Training hours of male employees Hour 89 90.2 86
Training hours of middle employees Hour 88.7 88.9 86
Training hours of senior employees Hour 113.1 113.8 86

Number of suppliers by geographical region.

Indicator Unit 2020 2021 Report Pages
Integrity Commitment Letter signed by suppliers 100% 10
Number of suppliers in Central and Southern China Number of suppliers 101 507 86
Number of suppliers in Eastern China Number of suppliers 331 1191 86
Number of suppliers in Northeastern China Number of suppliers 32 86 86
Number of suppliers in Northern China Number of suppliers 109 299 86
Number of suppliers in Western China Number of suppliers 101 500 86

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 2021 Report Pages
Signing rate of suppliers signing 'Integrity Commitment Letter' % 100 100 86

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 Report Pages
Complaint handling rate 100% 10
Customer satisfaction (points) points 90 85.5 6
Number of products and service-related complaints received by the Company's operational department Case 3782 11886 86
Overall company satisfaction score points (out of 100) 85.5 10
Rate of handling complaints % 100 100 86

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 Report Pages
Number of corruption proceedings Case 2 86

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 Report Pages
Anti-corruption training hours provided to the directors Hour 3 86
Anti-corruption training hours provided to the employees Hour 67.5 86
Number of anti-corruption trainings provided to all employees 89 10
Number of directors attended the anti-corruption trainings Headcount 4 86
Number of employees attended the anti-corruption trainings Headcount 16709 86
Total participants in anti-corruption trainings 40276 10

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 2021 Report Pages
Cities we serve (number) 107 124 6
Income (RMB 100 million) RMB 100 million 31.2 47 6
Number of households we serve (households) households >380000 >600000 6

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 Report Pages
Total amount invested in public welfare RMB in ten thousand 86 90 86
Total equity (RMB 100 million) RMB 100 million 30.2 46.9 6
Total serving hours of employee volunteers Hour 1079 4085 86

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021
Airborne Particulate Matter (PM) Emissions Kilogram 0.07 0.04
NOₓ Emissions Kilogram 0.97 0.5
SOₓ Emissions Kilogram 0.03 0.09

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) Tonnes CO2e 4.95 13.3
Indirect Energy Emissions (Scope 2) Tonnes CO2e 278.81 348.21
Total GHG Emissions Tonnes CO2e 281.92 361.51
Total GHG Emissions Intensity (By Area) Tonnes CO2e/m² 0.018 0.018 3% reduction compared with 2021

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Hazardous Waste (Electronic and IT Equipment) Kilogram 457.76 191.96
Hazardous Waste (Used Batteries) Kilogram 75.03 143.68
Total Hazardous Waste Kilogram 783.57 648.91
Total Hazardous Waste Intensity (By Area) Kilogram/m² 0.05 0.03

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Non-Hazardous Waste (Domestic Waste) Kilogram 34094.25 60093.25
Non-Hazardous Waste (Office Waste) Kilogram 34094.25 60093.25
Total Non-Hazardous Waste Intensity (By Area) Kilogram/m² 2.21 3.02

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 2

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Diesel Fuel Consumption kWh 6814.45
Energy Consumption Intensity (By Area) kWh/m² 32.39 32.81 3% reduction target
Gasoline Consumption kWh 12414.75 53121.69
Purchased Electricity kWh 479884.94 599322.98
Total Direct Energy Consumption kWh 19229.19 53121.69
Total Energy Consumption kWh 491114.13 652446.47
Total Indirect Energy Consumption kWh 479884.94 599322.98

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Water Consumption tonnes 2511 2085.24

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Electricity Usage Reduction Compared to Last Year kWh 14362.82

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Water Consumption Reduction Percentage Compared to Last Year % 2

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2021
Total Investment in Ecological Restoration RMB 300000

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021
Number of Employees Aged 30-50 persons 4910 7870
Number of Employees Aged Above 50 persons 1624 3083
Number of Employees Aged Below 30 persons 4729 5756
Number of Employees in Central China persons 1396 3147
Number of Employees in East China persons 7761 9712
Number of Employees in North China persons 640 1220
Number of Employees in Northeast China persons 276 616
Number of Employees in West China persons 1190 2014
Number of Female Employees persons 5006 6534
Number of Full-time Employees persons 11263 16709
Number of Male Employees persons 6257 10175
Number of Total Employees persons 11263 16709
Percentage of Female Employees % 44.4 39.1
Percentage of Male Employees % 55.6 60.9

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 43
Turnover Rate of Employees Aged Above 50 % 13
Turnover Rate of Employees in Central China % 33
Turnover Rate of Employees in East China % 43
Turnover Rate of Employees in North China % 36
Turnover Rate of Employees in Northeast China % 24
Turnover Rate of Employees in West China % 45
Turnover Rate of Female Employees % 32
Turnover Rate of Male Employees % 37
Turnover Rate of Total Employees % 35

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020
Number of Work-related Fatalities Headcount 2
Work-related Fatalities Rate % 0.02

Lost days due to work injury.

Standard Indicator Unit 2020 2021
Lost Days Due to Work-related Injuries Day 1394 1642

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021
Number of People Receiving Training on Work Safety times 1778

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020 2021
Percentage of Employees Trained % 99 99.1
Percentage of Trained Female Employees % 44.5 39.2
Percentage of Trained General Employees % 83.8 83.4
Percentage of Trained Male Employees % 55.5 60.8
Percentage of Trained Middle Management % 15.3 15.8
Percentage of Trained Senior Management % 0.9 0.8

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021
Average Training Hours (Female) Hour 84.1 85.3
Average Training Hours (General Staff) Hour 87.3 87.6
Average Training Hours (Male) Hour 89 90.2
Average Training Hours (Middle Management) Hour 88.7 88.9
Average Training Hours (Senior Management) Hour 113.1 113.8
Average Training Hours per Employee Hour 87.8 88

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021
Number of Suppliers in Central China Number of suppliers 101 507
Number of Suppliers in East China Number of suppliers 331 1191
Number of Suppliers in Mainland China Number of suppliers 674 2583
Number of Suppliers in North China Number of suppliers 109 299
Number of Suppliers in Northeast China Number of suppliers 32 86
Number of Suppliers in West China Number of suppliers 101 500
Number of Total Suppliers Number of suppliers 674 2583

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2020 2021
Percentage of Suppliers Participated in Anti-corruption Training % 100 100

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021
Complaints Handling Rate % 100 100
Number of Products and Service Related Complaints Case 3782 11886

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2021
Number of Corruption Litigation Case 2

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021
Number of Anti-corruption Training Session 89
Number of Attendance for Anti-corruption Training 40276
Number of Directors and Management Attendance for Anti-corruption Training Headcount 4
Number of General Employees Attendance for Anti-corruption Training Headcount 16709
Number of People Participated in Ethical Standards and Anti-corruption Training Headcount 16709
Total Anti-corruption Training Hours for Directors and Management Hour 3
Total Hours of Anti-corruption Training Hour 70.5
Total Hours of Anti-corruption Training for Employees Hour 67.5

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021
Total Public Welfare Donations RMB in ten thousand 86 90
Total Social Investment RMB in ten thousand 86 90
Total Volunteer Service Hours Hour 1079 4085