2021 Corporate Social Responsibility & Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| NOx emissions | tonne | 5.32 | 2.8 | 3.77 | 31 |
| SOx emissions | tonne | 0.026 | 0.014 | 0.018 | 31 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Direct emissions (Scope 1) (tonne CO2eq) | tonne CO2eq | 1330 | 728 | 908 | 31 |
| GHG emissions (tonne CO2eq) | tonne CO2eq | 68926 | 57447 | 59120 | 31 |
| Indirect emissions (Scope 2) (tonne CO2eq) | tonne CO2eq | 67598 | 56720 | 58213 | 31 |
| Total GHG emissions per m² of floor area (tonne CO2eq) | tonne CO2eq | 0.0839 | 0.0699 | 0.0732 | 31 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Fluorescent tube contained mercury (kg) | kg | 735 | 3395 | 5820 | 32 |
| Total hazardous waste produced (kg) | kg | 1924 | 4370 | 9452 | 32 |
| Total hazardous waste produced per m² of floor area (kg) | kg | 0.0023 | 0.0053 | 0.0114 | 32 |
| Used battery (kg) | kg | 564 | 255 | 334 | 32 |
| Used cartridge (kg) | kg | 221 | 275 | 616 | 32 |
| Waste oil for cleaning air-conditioning system (kg) | kg | 44 | 32 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Discarded towel (piece) recycled and reused | piece | 34625 | 30806 | 15097 | 33 |
| Electronic waste (kg) | kg | 404 | 446 | 2638 | 32 |
| General waste (kg) | kg | 627663 | 571218 | 1261039 | 32 |
| Glass (kg) recycled and reused | kg | 102570 | 9303 | 62764 | 33 |
| Kitchen waste (kg) | kg | 1749852 | 954251 | 1785199 | 32 |
| Plastic (kg) recycled and reused | kg | 102701 | 7803 | 83091 | 33 |
| Total non-hazardous waste produced (kg) | kg | 2377515 | 1525469 | 3046858 | 32 |
| Total non-hazardous waste produced per m² of floor area (kg) | kg | 2.89 | 1.86 | 3.67 | 32 |
| Used soap (kg) recycled and reused | kg | 3936 | 1774 | 726 | 33 |
| Used toothbrush (piece) recycled and reused | piece | 333000 | 124695 | 133824 | 33 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Emission reduced by held trees (tonne CO2eq) | tonne CO2eq | 2 | 1 | 1 | 31 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Legally disposal rate of hazardous waste (%) | % | 100 | 100 | 100 | 32 |
| Legally disposal rate of non-hazardous waste (%) | % | 100 | 100 | 100 | 32 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Diesel (MWh) | MWh | 381 | 288 | 96 | 32 |
| Natural gas (MWh) | MWh | 5537 | 2882 | 3970 | 32 |
| Petrol (MWh) | MWh | 481 | 310 | 332 | 32 |
| Purchased electricity (MWh) | MWh | 62192 | 44363 | 48562 | 32 |
| Purchased heat (MWh) | MWh | 79950 | 67266 | 67032 | 32 |
| Total energy consumed per m² of floor area (MWh) | MWh | 0.18 | 0.14 | 0.15 | 32 |
| Total energy consumption (MWh) | MWh | 148541 | 115109 | 119992 | 32 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Percentage of purchased municipal water (%) | % | 100 | 100 | 100 | 32 |
| Total water consumed per m² of floor area (m³) | m³ | 1.2 | 0.73 | 0.84 | 32 |
| Total water consumption (m³) | m³ | 981702 | 601844 | 676075 | 32 |
| Wastewater discharge (m³) | m³ | 903166 | 553968 | 621899 | 32 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Held trees with height above or equal to 5 meters | 94 | 48 | 53 | 33 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employees above age 50 | 616 | 649 | 778 | 33 | |
| Employees age 30 to 50 | 3344 | 3435 | 3370 | 33 | |
| Employees below age 30 | 1892 | 1606 | 1440 | 33 | |
| Employees in Mainland China | 5690 | 5581 | 33 | ||
| Employees overseas | 7 | 33 | |||
| Employees with Bachelor's Degree | 1834 | 1912 | 1806 | 33 | |
| Employees with Master's Degree and above | 290 | 302 | 278 | 33 | |
| Employees with Secondary education diploma | 593 | 630 | 544 | 33 | |
| Employees with Tertiary education diploma | 1555 | 1490 | 1484 | 33 | |
| Employees with other education background | 1580 | 1356 | 1476 | 33 | |
| Number of female employees | 2449 | 2441 | 2407 | 33 | |
| Number of general employees | 5083 | 5053 | 33 | ||
| Number of male employees | 3403 | 3249 | 3181 | 33 | |
| Number of middle management employees | 532 | 474 | 33 | ||
| Number of senior management employees | 75 | 61 | 33 | ||
| Ratio of basic salary and remuneration of female to male employees (General employees) | 1 | 1 | 1 | 33 | |
| Ratio of basic salary and remuneration of female to male employees (Management) | 1 | 1 | 33 | ||
| Total number of employees | 5852 | 5690 | 5888 | 33 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate by age group, 30 to 50 (%) | % | 8.9 | 5.8 | 5.4 | 34 |
| Employee turnover rate by age group, Above 50 (%) | % | 9.1 | 2.8 | 4.1 | 34 |
| Employee turnover rate by age group, Below 30 (%) | % | 34.2 | 16.5 | 21.8 | 34 |
| Employee turnover rate by gender, Female (%) | % | 23.3 | 10.1 | 13.2 | 34 |
| Employee turnover rate by gender, Male (%) | % | 15.5 | 7.8 | 11.6 | 34 |
| Employee turnover rate by geographical region, Hong Kong, Macao and Taiwan (%) | N/A | Not Applicable | Not Applicable | 34 | |
| Employee turnover rate by geographical region, Mainland China (%) | % | N/A | 8.8 | 12.3 | 34 |
| Employee turnover rate by geographical region, Overseas (%) | N/A | Not Applicable | 34 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Injury rate (per 200000 hours work) | 0.017 | 0.315 | 0.519 | 34 | |
| Number of reportable work injury | 1 | 18 | 29 | 34 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of lost day due to work-related injury | days | 3 | 781 | 799 | 34 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of people receiving vocational skills training in poverty alleviation projects for employment transfer (person/time) | person/time | N/A | 35 | 34 | |
| Percentage of trained employees (%) | % | 100 | 34 | ||
| Percentage of trained employees by employee category, General employee (%) | % | 90.43 | 34 | ||
| Percentage of trained employees by employee category, Middle management (%) | % | 8.48 | 34 | ||
| Percentage of trained employees by employee category, Senior management (%) | % | 1.09 | 34 | ||
| Percentage of trained employees by gender, Female (%) | % | 43.07 | 34 | ||
| Percentage of trained employees by gender, Male (%) | % | 56.93 | 34 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Training hours per capita by employee category, General employee | hours | 45.68 | 34 |
| Training hours per capita by employee category, Middle management | hours | 73.44 | 34 |
| Training hours per capita by employee category, Senior management | hours | 127.02 | 34 |
| Training hours per capita by gender, Female | hours | 55.2 | 34 |
| Training hours per capita by gender, Male | hours | 44.17 | 34 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Top 10 Real Estate Developers of Comprehensive Development in China | 13 | 6 | |
| Top 10 of SSE/SZSE Listed Real Estate Companies for Wealth Creation Ability | 5 | 6 | |
| Top 10 of the SSE-SZSE Listed Real Estate Companies for Investment Value | 5 | 6 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Clients' satisfaction rate (%) | % | 93.1 | 87.67 | 91.58 | 31 |
| Number of complaints from customers | 25 | 26 | 31 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of lawsuits in which products and services are suspected of infringing intellectual property rights | 1 | 2 | 2 | 31 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Top 10 Responsible State-owned Enterprises | 12 | 6 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of employees receiving anti-corruption training | 2279 | 2962 | 31 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Star of the Top 100 in China Real Estate Industry | 3 | 6 | |||
| The number of registered poor household helped | N/A | 191 | 71 | 34 | |
| Top 100 Real Estate Enterprises in China ranking | 62 | 6 | |||
| Top 500 Real Estate Developers in China ranking | 74 | 6 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Accumulative number of helped children with congenital diseases | 283 | 330 | 375 | 34 | |
| Amount of community/charity investment (RMB 0000) | RMB 0000 | 95 | 95 | 95 | 34 |
| Money invested in the poverty alleviation work (RMB 0000) | RMB 0000 | 887.5 | 967.9 | 901.1 | 34 |
| Of which: Helping to sell poverty alleviation products (RMB 0000) | RMB 0000 | N/A | 680.6 | 789 | 34 |
| Of which: Industrial poverty alleviation products (RMB 0000) | RMB 0000 | N/A | 150 | 50 | 34 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| NOₓ Emissions | tonne | 5.32 | 2.8 | 3.77 |
| SOₓ Emissions | tonne | 0.026 | 0.014 | 0.018 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne CO2eq | 1330 | 728 | 908 |
| Indirect Energy Emissions (Scope 2) | tonne CO2eq | 67598 | 56720 | 58213 |
| Total GHG Emissions | tonne CO2eq | 68926 | 57447 | 59120 |
| Total GHG Emissions Intensity (By Area) | tonne CO2eq | 0.0839 | 0.0699 | 0.0732 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | kg | 564 | 255 | 334 |
| Total Hazardous Waste | kg | 1924 | 4370 | 9452 |
| Total Hazardous Waste Intensity (By Area) | kg | 0.0023 | 0.0053 | 0.0114 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Glass Waste | kg | 102570 | 9303 | 62764 |
| Non-Hazardous Waste (Electronic Waste) | kg | 404 | 446 | 2638 |
| Non-Hazardous Waste (Kitchen Waste) | kg | 1749852 | 954251 | 1785199 |
| Non-Hazardous Waste Disposed | kg | 2377515 | 1525469 | 3046858 |
| Non-Hazardous Waste Recycled | kg | 209207 | 18880 | 146581 |
| Plastic Waste | kg | 102701 | 7803 | 83091 |
| Total Non-Hazardous Waste Intensity (By Area) | kg | 2.89 | 1.86 | 3.67 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tonne CO2eq | 2 | 1 | 1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 381 | 288 | 96 |
| Energy Consumption Intensity (By Area per Year) | MWh | 0.18 | 0.14 | 0.15 |
| Energy Consumption Intensity (By Area) | MWh | 0.18 | 0.14 | 0.15 |
| Fossil Fuel Consumption | MWh | 6399 | 3480 | 4398 |
| Gasoline Consumption | MWh | 481 | 310 | 332 |
| Natural Gas Consumption | MWh | 5537 | 2882 | 3970 |
| Purchased Electricity | MWh | 62192 | 44363 | 48562 |
| Purchased Heating | MWh | 79950 | 67266 | 67032 |
| Total Direct Energy Consumption | MWh | 6399 | 3480 | 4398 |
| Total Energy Consumption | MWh | 148541 | 115109 | 119992 |
| Total Indirect Energy Consumption | MWh | 142142 | 111629 | 115594 |
| Total Non-Renewable Fuel Consumption | MWh | 6399 | 3480 | 4398 |
| Total Purchased Energy | MWh | 142142 | 111629 | 115594 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Municipal Water Consumption | m³ | 981702 | 601844 | 676075 |
| Total Wastewater Discharge | m³ | 903166 | 553968 | 621899 |
| Total Water Withdrawal | m³ | 981702 | 601844 | 676075 |
| Water Consumption | m³ | 981702 | 601844 | 676075 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | persons | 1834 | 1912 | 1806 |
| Number of Employees Aged 30-50 | persons | 3344 | 3435 | 3370 |
| Number of Employees Aged Above 50 | persons | 616 | 649 | 778 |
| Number of Employees Aged Below 30 | persons | 1892 | 1606 | 1440 |
| Number of Employees in Mainland China | persons | 5690 | 5581 | |
| Number of Employees in Overseas | persons | 7 | ||
| Number of Female Employees | persons | 2449 | 2441 | 2407 |
| Number of General Employees | persons | 5083 | 5053 | |
| Number of Male Employees | persons | 3403 | 3249 | 3181 |
| Number of Master's Degree Employees | persons | 290 | 302 | 278 |
| Number of Middle Management Employees | persons | 532 | 474 | |
| Number of Senior Management Employees | persons | 75 | 61 | |
| Number of Total Employees | persons | 5852 | 5690 | 5888 |
| Percentage of Employees Aged 30-50 | % | 57.18 | 60.38 | 57.24 |
| Percentage of Employees Aged Above 50 | % | 10.53 | 11.4 | 13.22 |
| Percentage of Employees Aged Below 30 | % | 32.34 | 28.24 | 24.47 |
| Percentage of Female Employees | % | 41.82 | 42.9 | 40.89 |
| Percentage of Male Employees | % | 58.18 | 57.1 | 54.04 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 8.9 | 5.8 | 5.4 |
| Turnover Rate of Employees Aged Above 50 | % | 9.1 | 2.8 | 4.1 |
| Turnover Rate of Employees Aged Below 30 | % | 34.2 | 16.5 | 21.8 |
| Turnover Rate of Employees in Mainland China | % | 8.8 | 12.3 | |
| Turnover Rate of Female Employees | % | 23.3 | 10.1 | 13.2 |
| Turnover Rate of Male Employees | % | 15.5 | 7.8 | 11.6 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 3 | 781 | 799 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 43.07 |
| Percentage of Trained General Employees | % | 90.43 |
| Percentage of Trained Male Employees | % | 56.93 |
| Percentage of Trained Middle Management | % | 8.48 |
| Percentage of Trained Senior Management | % | 1.09 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 55.2 |
| Average Training Hours (General Employees) | hours | 45.68 |
| Average Training Hours (Male) | hours | 44.17 |
| Average Training Hours (Middle Management) | hours | 73.44 |
| Average Training Hours (Senior Management) | hours | 127.02 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Number of Customer Complaints | 25 | 26 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Intellectual Property Disputes | 1 | 2 | 2 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 2279 | 2962 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB 0000 | 887.5 | 967.9 | 901.1 |
| Total Social Investment | RMB 0000 | 95 | 95 | 95 |