2021 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| NOx emissions | tonnes | 0.05 | 0.03 | 94 |
| Total exhaust gas emissions | tonnes | 0.05 | 0.03 | 94 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tonnes | 84.27 | 103.25 | 94 |
| Direct greenhouse gas emissions per million RMB of revenue | tonnes/million RMB revenue | 0.0465 | 0.046 | 94 |
| Indirect greenhouse gas emissions (Scope 2) | tonnes | 175.11 | 203.09 | 94 |
| Indirect greenhouse gas emissions per million RMB of revenue | tonnes/million RMB revenue | 0.0966 | 0.0905 | 94 |
| Total greenhouse gas emissions (Scope 1 & Scope 2) | tonnes | 259.38 | 306.34 | 94 |
| Total greenhouse gas emissions per million RMB of revenue | tonnes/million RMB revenue | 0.1431 | 0.1365 | 95 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total hazardous waste emissions | tonnes | 0.04 | 95 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Total non-hazardous waste emissions | tonnes | 1.55 | 2.22 | 95 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption | '000kWh | 338.49 | 417.02 | 88 |
| Electricity consumption | '000kWh | 248.5 | 288.89 | 88, 95 |
| Energy consumption intensity | '000kWh/million in revenue | 0.32 | 0.31 | 88 |
| Energy consumption intensity decrease compared to last year | % | 3.13 | 88 | |
| Energy consumption per million RMB of revenue | '000kWh/million RMB revenue | 0.32 | 0.31 | 95 |
| Gasoline consumption | tonnes | 27.2 | 33.51 | 88, 95 |
| Gasoline consumption (Electricity Equivalent) | '000kWh | 338.49 | 417.02 | 95 |
| Indirect energy consumption | '000kWh | 248.5 | 288.89 | 88 |
| Total energy consumption | '000kWh | 586.99 | 705.91 | 88, 95 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Municipal water consumption | tonnes | 12148.4 | 12395 | 88 |
| Office water consumption | tonnes | 12148.4 | 12395 | 95 |
| Total Gross Floor Area of Contracts | million square meters | 84.7 | 6 | |
| Total Gross Floor Area of Green Buildings | million square meters | 66.1 | 6 | |
| Total gross floor area (GFA) in construction | million square meters | 44 | 7 | |
| Total gross floor area (GFA) of contracts | million square meters | 84.7 | 7 | |
| Water consumption intensity | tonnes/per million in revenue | 6.7 | 5.53 | 88 |
| Water consumption per million RMB of revenue | tonnes/million RMB revenue | 6.7 | 5.53 | 95 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Water consumption intensity decrease compared to last year | % | 17.46 | 88 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Gross Floor Area For New Projects | million square meters | 22.8 | 6 |
| No. of projects in construction | 345 | 7 | |
| Proportion of Green Buildings Gross Floor Area | 78% | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Market share has exceeded 22% for 6 consecutive years, ranking first in the project management industry | No.1 | 7 | ||
| Number of employees (Female) | 448 | 389 | 95 | |
| Number of employees (Headcount) | 1531 | 1462 | 95 | |
| Number of employees (Male) | 1083 | 1073 | 95 | |
| Number of employees above age 50 | 28 | 22 | 96 | |
| Number of employees age 30-50 | 885 | 998 | 96 | |
| Number of employees in Non-Zhejiang Province | 474 | 280 | 96 | |
| Number of employees in Zhejiang Province | 1057 | 1182 | 96 | |
| Number of employees under age 30 | 618 | 442 | 96 | |
| Number of full-time employees | 1462 | 96 | ||
| Number of general staff employees | 1282 | 96 | ||
| Number of middle management employees | 104 | 96 | ||
| Number of part-time employees | 169 | 96 | ||
| Number of senior management employees | 76 | 96 | ||
| Total Employees | 1462 | 6 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate | 2.74% | 96 | |
| Employee turnover rate (female) | 2.06% | 96 | |
| Employee turnover rate (male) | 2.98% | 96 | |
| Employee turnover rate above age 50 | 0.00% | 96 | |
| Employee turnover rate age 30-50 | 2.71% | 96 | |
| Employee turnover rate in Non-Zhejiang Province | 8.57% | 96 | |
| Employee turnover rate in Zhejiang Province | 1.35% | 96 | |
| Employee turnover rate under age 30 | 2.94% | 96 | |
| Operating Income | billion RMB | 2.243 | 6 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| "Required Knowledge and Skills" test participants | person | 3323 | 41 | |
| "Required Knowledge and Skills" test professions covered | professions | 9 | 41 | |
| "Required Knowledge and Skills" test sessions | sessions | 7 | 41 | |
| "Required Knowledge and Skills" test system questions | questions | 995 | 41 | |
| Certification courses accumulated by Greentown Management Academy | courses | 111 | 41 | |
| Class Training participants | person | 13098 | 41 | |
| Class Training sessions | sessions | 33 | 41 | |
| Echelon Training participants | person | 217 | 41 | |
| Echelon Training sessions | sessions | 3 | 41 | |
| Greentown Star Force Training participants | person | 180 | 41 | |
| Greentown Star Force Training sessions | sessions | 4 | 41 | |
| Management Group Overall Satisfaction Score (relatively satisfied, 4 points) | % | 24 | 75 | |
| Management Group Overall Satisfaction Score (very satisfied, 5 points) | % | 71 | 75 | |
| New Employee Training participants | person | 1126 | 41 | |
| New Employee Training sessions | sessions | 5 | 41 | |
| Number of Directors enrolled in training | Person | N/A | 7 | 98 |
| Number of employees enrolled in training | Person | N/A | 360 | 98 |
| On-site "Required Knowledge and Skills" test participants | person | 42 | 41 | |
| On-site "Required Knowledge and Skills" test professional lines covered | professional lines | 11 | 41 | |
| Percentage of employees trained (Female) | % | 97.32% | 97.30% | 97 |
| Percentage of employees trained (General staff) | % | 96.96% | 97.53% | 97 |
| Percentage of employees trained (Male) | % | 97.14% | 97.76% | 97 |
| Percentage of employees trained (Middle management) | % | 100.00% | 100.00% | 97 |
| Percentage of employees trained (Senior management) | % | 100.00% | 100.00% | 97 |
| Professional Training participants | person | 66 | 41 | |
| Professional Training sessions | sessions | 2 | 41 | |
| Research projects accumulated | projects | 82 | 41 | |
| University-level certification courses accumulated | courses | 48 | 41 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average number of hours of training completed per employee (Female) | hours | 40.85 | 63.68 | 97 |
| Average number of hours of training completed per employee (General staff) | hours | 59.21 | 73.07 | 97 |
| Average number of hours of training completed per employee (Male) | hours | 65.64 | 77.1 | 97 |
| Average number of hours of training completed per employee (Middle management) | hours | 48.7 | 79.87 | 97 |
| Average number of hours of training completed per employee (Senior management) | hours | 47.78 | 78.27 | 97 |
| On-site "Required Knowledge and Skills" test sessions | sessions | 3 | 41 | |
| On-site "Required Knowledge and Skills" test system questions | questions | 298 | 41 | |
| Training hours per person | hour/person/year | 51.2 | 41 |
Number of suppliers by geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Greentown Management Industry Market Share | % | 33.3 | 26.6 | 41.1 | 23.7 | 22.3 | 22.4 | 12 |
| Number of suppliers by region (Central China) | N/A | 22 | 97 | |||||
| Number of suppliers by region (Eastern China) | N/A | 943 | 97 | |||||
| Number of suppliers by region (North-eastern China) | N/A | 2 | 97 | |||||
| Number of suppliers by region (North-western China) | N/A | 8 | 97 | |||||
| Number of suppliers by region (Northern China) | N/A | 59 | 97 | |||||
| Number of suppliers by region (Outside China, including Hong Kong, Macau and Taiwan) | N/A | 21 | 97 | |||||
| Number of suppliers by region (South-western China) | N/A | 14 | 97 | |||||
| Number of suppliers by region (Southern China) | N/A | 110 | 97 | |||||
| Total Suppliers | 1179 | 6 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of total products sold or shipped subject to recalls for safety and health reasons | % | N/A | 97 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Customer Satisfaction Rate | 95% | 6 | ||
| Gross Profit | billion RMB | 1.04 | 6 | |
| Number of complaints received about products and services | 54 | 88 | 97 | |
| Owner satisfaction score | points | 90 | 75 | |
| Owner satisfaction survey sample size | 6529 | 75 | ||
| Owner satisfaction survey sampling ratio | % | 21.1 | 75 | |
| Project Execution Overall Satisfaction Score (relatively satisfied, 4 points) | % | 25 | 75 | |
| Project Execution Overall Satisfaction Score (very satisfied, 5 points) | % | 68 | 75 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Anti-corruption training provided to the Company's Directors | Hour | N/A | 3 | 98 |
| Anti-corruption training provided to the Company's employees | Hour | N/A | 180 | 98 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Business cases accumulated | cases | 200 | 41 |
| No. of cities covered | 101 | 7 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Operating Cash Flow | billion RMB | 0.566 | 6 | |
| Resources (money) expended in the area of dedicated contribution | Million | N/A | 1 | 98 |
| Resources (time) expended in the area of dedicated contribution | Hour | N/A | 3 | 98 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| NOâ‚“ Emissions | tonnes | 0.05 | 0.03 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 84.27 | 103.25 |
| Indirect Energy Emissions (Scope 2) | tonnes | 175.11 | 203.09 |
| Scope 1 GHG Emissions Intensity (By Revenue) | tonnes/million RMB revenue | 0.0465 | 0.046 |
| Scope 2 GHG Emissions Intensity (By Revenue) | tonnes/million RMB revenue | 0.0966 | 0.0905 |
| Total GHG Emissions | tonnes | 259.38 | 306.34 |
| Total GHG Emissions Intensity (By Revenue) | tonnes/million RMB revenue | 0.1431 | 0.1365 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Hazardous Waste (Used Batteries) | kg | |
| Total Hazardous Waste | tonnes | 0.04 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 1.55 | 2.22 |
| Paper Waste | tonnes |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Scope 1 Emissions Reduction Percentage Compared to Last Year | % |
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % |
| Scope 2 Emissions Reduction Percentage Compared to Last Year | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | '000kWh/million RMB revenue | 0.32 | 0.31 |
| Gasoline Consumption | tonnes | 27.2 | 33.51 |
| Purchased Electricity | '000kWh | 248.5 | 288.89 |
| Total Direct Energy Consumption | '000kWh | 338.49 | 417.02 |
| Total Energy Consumption | '000kWh | 586.99 | 705.91 |
| Total Indirect Energy Consumption | '000kWh | 248.5 | 288.89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Municipal Water Consumption | tonnes | 12148.4 | 12395 |
| Total Wastewater Discharge | tonnes | 12395 | |
| Wastewater Discharge Intensity | tonnes/million RMB in revenue | 5.53 | |
| Water Consumption Intensity (By Revenue) | tonnes/million RMB revenue | 6.7 | 5.53 |
| Water Consumption in Office | tonnes | 12148.4 | 12395 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % | 17.46 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 885 | 998 | |
| Number of Employees Aged Above 50 | 28 | 22 | |
| Number of Employees Aged Below 30 | 618 | 442 | |
| Number of Female Employees | 448 | 389 | |
| Number of Full-time Employees | 1462 | ||
| Number of General Employees | 1282 | ||
| Number of Male Employees | 1083 | 1073 | |
| Number of Middle Management Employees | 104 | ||
| Number of Part-time Employees | 169 | ||
| Number of Senior Management Employees | 76 | ||
| Number of Total Employees | 1531 | 1462 | |
| Percentage of Employees Aged 30-50 | % | 57.8 | 68.26 |
| Percentage of Employees Aged Above 50 | % | 1.83 | 1.5 |
| Percentage of Employees Aged Below 30 | % | 40.38 | 30.24 |
| Percentage of Female Employees | % | 29.27 | 26.61 |
| Percentage of Full-time Employees | % | 100 | |
| Percentage of General Employees | % | 87.68 | |
| Percentage of Male Employees | % | 70.77 | 73.39 |
| Percentage of Middle Management Employees | % | 7.11 | |
| Percentage of Part-time Employees | % | 11.56 | |
| Percentage of Senior Management Employees | % | 5.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 2.71 |
| Turnover Rate of Employees Aged Below 30 | % | 2.94 |
| Turnover Rate of Female Employees | % | 2.06 |
| Turnover Rate of Male Employees | % | 2.98 |
| Turnover Rate of Total Employees | % | 2.74 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 97.32 | 97.3 |
| Percentage of Trained General Employees | % | 96.96 | 97.53 |
| Percentage of Trained Male Employees | % | 97.14 | 97.76 |
| Percentage of Trained Middle Management | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 40.85 | 63.68 |
| Average Training Hours (General Staff) | hours | 59.21 | 73.07 |
| Average Training Hours (Male) | hours | 65.64 | 77.1 |
| Average Training Hours (Middle Management) | hours | 48.7 | 79.87 |
| Average Training Hours (Senior Management) | hours | 47.78 | 78.27 |
| Average Training Hours per Employee | hour/person/year | 51.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Central China | 22 | |
| Number of Suppliers in East China | 943 | |
| Number of Suppliers in North China | 59 | |
| Number of Suppliers in Northeast China | 2 | |
| Number of Suppliers in Northwest China | 8 | |
| Number of Suppliers in South China | 110 | |
| Number of Suppliers in Southwest China | 14 | |
| Number of Total Suppliers | 1179 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Complaint Growth Rate | % | 62.96 | |
| Number of Products and Service Related Complaints | 54 | 88 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Anti-corruption Training Hours for Directors and Management | Hour | 3 |
| Total Hours of Anti-corruption Training for Employees | Hour | 180 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Social Investment | Million | 1 |
| Total Volunteer Service Hours | Hour | 3 |