2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Nitrogen oxide | Kilogram | 1630817.01 | 47 |
| Particulate matter | Kilogram | 128690.16 | 47 |
| Sulphur oxide | Kilogram | 1265.6 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2030 | Report Pages |
|---|---|---|---|---|
| Annual carbon dioxide emissions reduced by NEVs in Beijing | tons | 400000 | 6 | |
| Direct (Scope 1) GHG emissions | Ton | 236728.77 | 47 | |
| Energy indirect (Scope 2) GHG emissions | Ton | 205743.35 | 47 | |
| Greenhouse gas emissions in China under SSP1 scenario | more than 65% decrease compared with 2005 | 41 | ||
| Greenhouse gas emissions in China under SSP3 scenario | 38% increase compared with present level | 41 | ||
| Other Indirect (Scope 3) GHG emissions | Ton | 1898530.42 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017–2021 | 2021 | Report Pages |
|---|---|---|---|---|
| Packaging material waste reduced per year | tons | 35000 | 6 | |
| Recycled packaging used in 618 Grand Promotion | million times | 11.5 | 36 | |
| Reduction in packaging material waste | % | 30 | 6 | |
| Reusable cooler boxes used | more than 5 million | 6 | ||
| Reusable cooler boxes used times | times | more than 60 million | 6 | |
| Reusable plastic woven packaging bags put into use | million | 6 | 6 | |
| Total non-hazardous waste | Ton | 3487.85 | 47 | |
| reusable packaging put into regular use | times | 200000000 | 35 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Carbon dioxide emissions reduced by replacing traditional fuel delivery vehicles | tons | 22832 | 6 | |||
| Carbon dioxide emissions reduced by vehicle replacement | tons | 22832 | 34 | |||
| Carbon price in China in 2021 under SSP3 scenario | RMB/t | 49 | 41 | |||
| Carbon price in China in 2025 under SSP1 scenario | RMB/t | 86 | 41 | |||
| Carbon price in China in 2030 under SSP1 scenario | RMB/t | 137 | 41 | |||
| Carbon price in China in 2030 under SSP3 scenario | same as 2021 | 41 | ||||
| Certification of carbon-neutral logistics park in JD Logistics' Asia No.1 smart mega warehouse in Suqian | certified | 34 | ||||
| Certification of carbon-neutral logistics park in JD Logistics' Asia No.1 smart mega warehouse in Xi'an | certified | 34 | ||||
| Nitrogen oxide emissions reduced by photovoltaic power at Asia No.1 smart mega warehouse in Jiading, Shanghai | tons | 48.49 | 34 | |||
| Sulfur dioxide emissions reduced by photovoltaic power at Asia No.1 smart mega warehouse in Jiading, Shanghai | tons | 32.29 | 34 | |||
| Year-on-year reduction in carbon emission compared to 2020 during 618 Grand Promotion | 5% | 36 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Plastic reduced per year | tons | 240000 | 6 |
| Waste reduced during 618 Grand Promotion | tons | 100000 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2025 | 2030 | end of 2021 | Report Pages |
|---|---|---|---|---|---|---|
| Annual photovoltaic power generation at Asia No.1 smart mega warehouses | tons standard coal equivalent | 38328 | 34 | |||
| Average annual photovoltaic power generated per year at Asia No.1 smart mega warehouse in Jiading, Shanghai | tons carbon dioxide emissions reduced | 4400 | 34 | |||
| Average utilization rate of reusable transfer bags | % | 100 | 6 | |||
| Charcoal consumption | Kilogram | 1038.549 | 47 | |||
| Diesel fuel consumption | Liter | 76739898.87 | 47 | |||
| Electricity use | Kilowatt-hour | 337228904.26 | 47 | |||
| Gasoline consumption | Liter | 1823837.71 | 47 | |||
| Liquefied petroleum gas consumption | Kilogram | 1633.65 | 47 | |||
| Number of Asia No. 1 smart mega warehouses | 43 | 5 | ||||
| Number of autonomous delivery vehicles deployed | 400 | 4 | ||||
| Number of sets of charging equipment in Xi'an Asia No.1 smart mega warehouse | sets | 22 | 34 | |||
| Number of trucks and other vehicles in self-operated fleet | 18000 | 5 | ||||
| Number of warehousing robots in newly established and automated warehouses in Tibet | more than 100 | 6 | ||||
| Proportion of logistics vehicles replaced by new energy logistics vehicles | percent | 100 | 46 | |||
| Proportion of new energy vehicles in total new car sales in China under SSP1 scenario | % | 20 | 40 | 41 | ||
| Proportion of new energy vehicles in total new car sales in China under SSP3 scenario | % | maintain at 2021 level (11.25%) | 41 | |||
| Proportion of non-fossil fuels in primary energy consumption in China under SSP1 scenario | % | 20 | 25 | 41 | ||
| Proportion of non-fossil fuels in primary energy consumption in China under SSP3 scenario | % | maintain at 2021 level (11.25%) | 41 | |||
| Total installed capacity of photovoltaic power at smart mega warehouses nationwide | MW | 12.58 | 34 | |||
| Total square meters of warehouses operated by JD Logistics | million square meters | 24 | 21 | |||
| Town gas consumption | Megajoule | 118615531.59 | 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Water consumption | Ton | 4189679.19 | 47 |
| number of temperature-controlled cold chain warehouses operated | 100 | 26 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Fossil fuel delivery vehicles replaced | vehicles | 4960 | 34 |
| Freight volume converted from highway to railway for greener transportation | tons | 54900 | 34 |
| JD Logistics Xi'an Asia No.1 smart mega warehouse carbon neutrality | zero-carbon logistics park in China | first | 6 |
| Traditional fuel delivery vehicles replaced | vehicles | 4960 | 6 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Disposable plastic woven bags saved annually | bags | 70000000 | 6 |
| Disposable woven bags saved annually | bags | 140000000 | 6 |
| Number of reusable delivery boxes used | million | 65 | 4 |
| Packaging materials used per product | g/piece | 52 | 47 |
| Total packaging material used for finished products | Ton | 222022.851 | 47 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Green Stream Box used | million times | 5 | 35 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2040 | 2100 | Report Pages |
|---|---|---|---|---|
| Mean temperature increase in 2040 under SSP1 scenario | °C higher than pre-industrial period | 1.6 | 41 | |
| Mean temperature increase in 2040 under SSP3 scenario | °C higher than pre-industrial period | 1.6 | 41 | |
| Sea level rise in 2100 under SSP1 scenario | m higher than current level | 0.4 | 41 | |
| Sea level rise in 2100 under SSP3 scenario | m higher than current level | 0.6 | 41 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Aggregate GFA of warehouses | million square meters | 24 | 5 |
| Number of employees | 316000 | 4 | |
| Number of in-house delivery personnel employed | 200000 | 5 | |
| Number of self-operated service stations | stations | 10000 | 21 |
| Number of self-operated service stations and self-service lockers | 10000 | 5 | |
| Percentage of front-line employees from rural areas | % | 80 | 5 |
| Percentage of front-line employees residing in province where they work | % | 60 | 5 |
| Proportion of JD Logistics' front-line employees working locally in the provinces where they reside | % | more than 60 | 13 |
| Total number of JD Logistics employees | 316000 | 5 | |
| Total number of employees of JD Logistics | 316000 | 13 | |
| aggregate GFA of bonded and overseas warehouses | square meters | 700000 | 26 |
| aggregate GFA of warehouses with bulky and heavy-item storage capabilities | million square meters | 2.6 | 26 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of COVID-19 vaccine doses transported | million | 4.3 | 4 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of training courses developed for talent development | 3000 | 5 | |
| R&D investment | billion RMB | 2.8 | 5 |
| R&D investment year-on-year increase | % | 36.9 | 5 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average number of trainings received by employees | 1000 | 5 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of air cargo routes | 1000 | 5 | |
| Number of bonded and overseas warehouses operated | 80 | 5 | |
| Number of cities and municipal districts covered | 444 | 5 | |
| Number of cities with warehouses | 33 | 5 | |
| Number of corporate customers served | 300000 | 5 | |
| Number of countries and regions covered by international supply chain network | 220 | 5 | |
| Number of delivery stations | 7200 | 5 | |
| Number of domestic all-cargo routes | 10 | 5 | |
| Number of external customers of integrated supply chain services | 74602 | 5 | |
| Number of external customers year-on-year increase | % | 41.7 | 5 |
| Number of local agricultural production regions and industry zones served | 1000 | 4 | |
| Number of partnered self-service lockers and service points | 300000 | 5 | |
| Number of provinces, municipalities and autonomous regions covered | 31 | 5 | |
| Number of warehouses | 1300 | 5 | |
| Number of warehouses operated by JD Logistics | warehouses | 1300 | 21 |
| Percentage of JD Logistics' procurement budget on local suppliers in total budget | % | 64.3 | 49 |
| Total area of bonded and overseas warehouses managed | square meters | 700000 | 5 |
| Total number of suppliers | Number of suppliers | 4903 | 49 |
| number of warehouses designated for pharmaceuticals and medical instruments | 28 | 26 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2025 | Report Pages |
|---|---|---|---|---|
| Number of suppliers and customers trained in carbon reduction | 120 | 36 | ||
| Percentage of orders fulfilled under '211' program | % | 60 | 5 | |
| Percentage of orders fulfilled under the '211' program by JD Logistics | percent | 60% | 21 | |
| Proportion of suppliers of JD Logistics to participate in the SEIT | percent | 50 | 46 | |
| Suppliers punished for violating regulations | Number of suppliers | 241 | 49 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Proportion of own upstream brands to develop environment-friendly packaging | percent | 80 | 46 |
| Proportion of packaging materials that are 100% environmentally friendly and renewable/sustainable | percent | 100 | 46 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Cumulative number of orders placed in 618 Grand Promotion | billion RMB | 343.8 | 36 |
| Customer satisfaction score on JD Logistics express delivery | percent | 97.5% | 21 |
| Growth rate of JD Logistics orders in Tibet | % | 43 | 6 |
| JD Logistics revenue | billion RMB | 1047 | 4 |
| Number of valid customer questionnaires collected by JD Logistics | questionnaires | 45000 | 21 |
| Percentage of total online retail orders delivered on same-day or next-day | % | 90 | 5 |
| Percentage of total online retail orders delivered same day or next day by JD Logistics | percent | 90% | 21 |
| Proportion of same-day or next-day deliveries | % | 93 | 6 |
| Proportion of towns and villages with same-day or next-day deliveries | % | 84 | 6 |
| Revenue from external customers | billion RMB | 581 | 4, 5 |
| Revenue from external customers as percent of total | percent | 55.6 | 4 |
| Revenue from external customers as percentage of total revenue | % | 56.5 | 5 |
| Revenue from external customers year-on-year increase | % | 72.7 | 5 |
| Revenue increase compared with 2020 | percent | 42.7 | 4 |
| Users' satisfaction rate on express delivery service industry ranking | first tier | 5 | |
| Year-on-year increase in R&D investment | percent | 36.9 | 4 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of patents and software licenses applied for | 5500 | 4 | |
| Number of patents and software permissions filed for approval | 5500 | 5 | |
| Number of patents related to automation and unmanned technology | 3000 | 5 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of JD Logistics purchased vehicles with ADAS installed | % | 100 | 5 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of rural families with stable income ensured | 200000 | 5 | |
| Rural population covered | 1000000 | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Annual investment in R&D | billion RMB | 2.8 | 4 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kilogram | 128690.16 |
| NOₓ Emissions | Kilogram | 1630817.01 |
| SOₓ Emissions | Kilogram | 1265.6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton | 236728.77 |
| Indirect Energy Emissions (Scope 2) | Ton | 205743.35 |
| Total GHG Emissions | Ton | 2341002.54 |
| Total Other Indirect Energy Emissions (Scope 3) | Ton | 1898530.42 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Non-Hazardous Waste (Domestic Waste) | Ton | 3487.85 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 22832 |
| CO2 Emissions Reduction Percentage Compared to Last Year | % | 5 |
| NOx Emissions Reduction Compared to Last Year | tons | 48.49 |
| SO2 Emissions Reduction Compared to Last Year | tons | 32.29 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Plastic Waste Reduction Compared to Last Year | tons | 240000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Charcoal Consumption | Kilogram | 1038.549 |
| Diesel Fuel Consumption | Liter | 76739898.87 |
| Gasoline Consumption | Liter | 1823837.71 |
| LPG Consumption | Kilogram | 1633.65 |
| Purchased Electricity | Kilowatt-hour | 337228904.26 |
| Solar Energy | tons standard coal equivalent | 38328 |
| Total Indirect Energy Consumption | Kilowatt-hour | 337228904.26 |
| Total Purchased Energy | Kilowatt-hour | 337228904.26 |
| Town gas consumption | Megajoule | 118615531.59 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | Ton | 4189679.19 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Packaging Material Intensity (By Unit Product) | g/piece | 52 |
| Packaging Material Savings | ton | 20000 |
| Packaging Materials Consumed | ton | 222022.851 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Female Employees | Person | 60140 |
| Number of Full-time Employees | Person | 310448 |
| Number of Male Employees | Person | 255960 |
| Number of Part-time Employees | Person | 15133 |
| Number of Total Employees | 316000 | |
| Percentage of Employees Aged 30-50 | % | 56 |
| Percentage of Employees Aged Above 50 | % | 4 |
| Percentage of Employees Aged Below 30 | % | 40 |
| Percentage of Female Employees | % | 19 |
| Percentage of Male Employees | % | 81 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit |
|---|---|
| Number of Fatalities of the Last 3 Years |
Lost days due to work injury.
| Standard Indicator | Unit |
|---|---|
| Lost Days Due to Work-related Injuries | Day |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Production Safety Emergency Drills | Number of times | 1573 |
| Percentage of Employees Covered by Safety Drills | % | 99.2 |
| Total Hours of Safety Training for Employees | Hour | 257974 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 79.2 |
| Percentage of Trained Female Employees | % | 69.8 |
| Percentage of Trained General Employees | % | 89.4 |
| Percentage of Trained Male Employees | % | 82.3 |
| Percentage of Trained Management Staff | % | 98.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | Hour | 18.2 |
| Average Training Hours (General Employees) | Hour | 5 |
| Average Training Hours (Male) | Hour | 10.7 |
| Average Training Hours (Senior Management) | Hour | 19.1 |
| Total Training Hours | Hour | 4030782.3 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Total Suppliers | Number of suppliers | 4903 |
| Proportion of Spending on Local Suppliers | % | 64.3 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers Participated in CSR Training | 120 | |
| Number of Suppliers Participating in ESG Training | 120 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Percentage of Suppliers Using Green Materials and Recycling Packaging | percent | 100 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Accumulative Number of Patent Applications | Case | |
| Number of Intellectual Property Rights Obtained by the Company | Case | |
| Number of New Patent Applications | Case | |
| Number of Patents Applied | 5500 | |
| Number of Trademark Applications | Case |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit |
|---|---|
| Number of Confirmed Incidents of Corruption | Case |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person |