Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average emissions | kg CO2 equivalents per production unit | 0.037 | 0.025 | 13 |
| Direct (scope 1) emissions | tonnes CO2 equivalents | 630.41 | 797.4 | 13 |
| Energy indirect (scope 2) emission | tonnes CO2 equivalents | 21743.62 | 22298.74 | 13 |
| Total emissions | tonnes CO2 equivalents | 22374.03 | 23096.14 | 13 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Hazardous waste average production | g per production unit | 0.0081 | 0.0122 | 14 |
| Hazardous waste production | tonnes | 4.87 | 11.13 | 14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste average production | g per production unit | 2.26 | 1.56 | 14 |
| Non-hazardous waste production | tonnes | 1359.66 | 1428.34 | 14 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Direct energy average consumption - Natural gas | m³ per production unit | 0.00028 | 0.00021 | 16 |
| Direct energy consumption - Natural gas | m³ | 165172 | 191779 | 16 |
| Indirect energy average consumption - Electricity | kWh per production unit | 0.04 | 0.028 | 16 |
| Indirect energy consumption - Electricity | kWh | 23903165 | 25313273 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average water consumption per production unit | m³/unit | 0.00061 | 0.00033 | 15 |
| Water consumption | m³ | 366822.51 | 300588.82 | 15 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Packaging materials average production | g per production unit | 24.59 | 20.46 | 14 |
| Packaging materials production | tonnes | 14791.96 | 18741.6 | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of staff - Age group 30-50 | 2579 | 2626 | 21 | |
| Number of staff - Age group Above 50 | 293 | 293 | 21 | |
| Number of staff - Age group Below 30 | 1347 | 1883 | 21 | |
| Number of staff - Cambodia | 1398 | 2157 | 21 | |
| Number of staff - Female | 2945 | 3452 | 21 | |
| Number of staff - Full Time | 4201 | 4787 | 21 | |
| Number of staff - Hong Kong | 120 | 115 | 21 | |
| Number of staff - Male | 1274 | 1350 | 21 | |
| Number of staff - Part Time | 18 | 15 | 21 | |
| Number of staff - The PRC | 2701 | 2530 | 21 | |
| Total number of staff | 4219 | 4802 | 21 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of staff who left employment, Age group 30-50 | 927 | 680 | 22 | |
| Number of staff who left employment, Age group above 50 | 115 | 66 | 22 | |
| Number of staff who left employment, Age group below 30 | 1466 | 1070 | 22 | |
| Number of staff who left employment, Cambodia | 1422 | 1336 | 22 | |
| Number of staff who left employment, Female | 1979 | 1535 | 22 | |
| Number of staff who left employment, Hong Kong | 3 | 7 | 22 | |
| Number of staff who left employment, Male | 529 | 281 | 22 | |
| Number of staff who left employment, Overall staff | 2508 | 1816 | 22 | |
| Number of staff who left employment, The PRC | 1083 | 473 | 22 | |
| Staff turnover rate, Age group 30-50 | % | 35.94% | 25.89% | 22 |
| Staff turnover rate, Age group above 50 | % | 39.25% | 22.53% | 22 |
| Staff turnover rate, Age group below 30 | % | 108.83% | 56.82% | 22 |
| Staff turnover rate, Cambodia | % | 101.72% | 61.94% | 22 |
| Staff turnover rate, Female | % | 67.20% | 44.47% | 22 |
| Staff turnover rate, Hong Kong | % | 2.50% | 6.09% | 22 |
| Staff turnover rate, Male | % | 41.52% | 20.81% | 22 |
| Staff turnover rate, Overall staff | % | 59.45% | 37.82% | 22 |
| Staff turnover rate, The PRC | % | 40.10% | 18.70% | 22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Work-related fatalities (Rate) | 0% | 0% | 0% | 23 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injuries | days | 211 | 174 | 23 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Percentage of staff trained, Female | % | 73.29 | 75.19 | 25 |
| Percentage of staff trained, General staff | % | 81.12 | 80.26 | 25 |
| Percentage of staff trained, Male | % | 26.71 | 24.81 | 25 |
| Percentage of staff trained, Middle management | % | 17.16 | 18.07 | 25 |
| Percentage of staff trained, Overall staff | % | 122.66 | 148.08 | 25 |
| Percentage of staff trained, Senior management | % | 1.72 | 1.67 | 25 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average training hours per staff, Female | Hours/staff | 10.06 | 10.58 | 25 |
| Average training hours per staff, General staff | Hours/staff | 13.17 | 11.93 | 25 |
| Average training hours per staff, Male | Hours/staff | 16.91 | 18.02 | 25 |
| Average training hours per staff, Middle management | Hours/staff | 10.36 | 15.08 | 25 |
| Average training hours per staff, Overall staff | Hours/staff | 12.13 | 12.67 | 25 |
| Average training hours per staff, Senior management | Hours/staff | 7.19 | 8.66 | 25 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Product-related complaints received | cases | 121 | 32 |
| Resolution rate of the above complaints | % | 100 | 32 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of Directors (including the resigned and newly appointed Directors) provided with anti-corruption training | persons | 11 | 35 |
| Number of staff of the Group (the PRC, Hong Kong and Cambodia) provided with anti-corruption training | persons | 4802 | 35 |
| Participation rate of Directors (including the resigned and newly appointed Directors) in anti-corruption training | 100% | 35 | |
| Participation rate of staff of the Group (the PRC, Hong Kong and Cambodia) in anti-corruption training | 100% | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Food donated | boxes | 25 | 36 |
| Products of the Group donated | pieces | 7245 | 36 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Monetary Donation | HK$ | 739000 | 36 |
| Volunteer hours | hours | 22 | 36 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 equivalents | 630.41 | 797.4 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalents | 21743.62 | 22298.74 |
| Total GHG Emissions | tonnes CO2 equivalents | 22374.03 | 23096.14 |
| Total GHG Emissions Intensity (By Unit Product) | kg CO2 equivalents per production unit | 0.037 | 0.025 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 4.87 | 11.13 |
| Total Hazardous Waste Intensity (By Unit Product) | g per production unit | 0.0081 | 0.0122 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 1359.66 | 1428.34 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | g per production unit | 2.26 | 1.56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct Energy Intensity (By Unit Product) | m³ per production unit | 0.00028 | 0.00021 |
| Grid Electricity Consumption | kWh | 23903165 | 25313273 |
| Indirect Energy Intensity (By Unit Product) | kWh per production unit | 0.04 | 0.028 |
| Natural Gas Consumption | m³ | 165172 | 191779 |
| Purchased Electricity | kWh | 23903165 | 25313273 |
| Total Direct Energy Consumption | m³ | 165172 | 191779 |
| Total Indirect Energy Consumption | kWh | 23903165 | 25313273 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | m³ | 366822.51 | 300588.82 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | g per production unit | 24.59 | 20.46 |
| Packaging Materials Consumed | tonnes | 14791.96 | 18741.6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 2579 | 2626 | |
| Number of Employees Aged Above 50 | 293 | 293 | |
| Number of Employees Aged Below 30 | 1347 | 1883 | |
| Number of Employees in Hong Kong | 120 | 115 | |
| Number of Employees in Mainland China | 2701 | 2530 | |
| Number of Female Employees | 2945 | 3452 | |
| Number of Full-time Employees | 4201 | 4787 | |
| Number of Male Employees | 1274 | 1350 | |
| Number of Part-time Employees | 18 | 15 | |
| Number of Total Employees | 4219 | 4802 | |
| Percentage of Employees Aged 30-50 | % | 61.1 | 54.7 |
| Percentage of Employees Aged Above 50 | % | 6.9 | 6.1 |
| Percentage of Employees Aged Below 30 | % | 31.9 | 39.2 |
| Percentage of Female Employees | % | 69.8 | 71.9 |
| Percentage of Full-time Employees | % | 99.6 | 99.7 |
| Percentage of Male Employees | % | 30.2 | 28.1 |
| Percentage of Part-time Employees | % | 0.4 | 0.3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 35.94 | 25.89 |
| Turnover Rate of Employees Aged Above 50 | % | 39.25 | 22.53 |
| Turnover Rate of Employees Aged Below 30 | % | 108.83 | 56.82 |
| Turnover Rate of Employees in Hong Kong | % | 2.5 | 6.09 |
| Turnover Rate of Employees in Mainland China | % | 40.1 | 18.7 |
| Turnover Rate of Female Employees | % | 67.2 | 44.47 |
| Turnover Rate of Male Employees | % | 41.52 | 20.81 |
| Turnover Rate of Total Employees | % | 59.45 | 37.82 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 211 | 174 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 73.29 | 75.19 |
| Percentage of Trained General Employees | % | 81.12 | 80.26 |
| Percentage of Trained Male Employees | % | 26.71 | 24.81 |
| Percentage of Trained Middle Management | % | 17.16 | 18.07 |
| Percentage of Trained Senior Management | % | 1.72 | 1.67 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Average Training Hours (Female) | Hours/staff | 10.06 | 10.58 |
| Average Training Hours (General Staff) | Hours/staff | 13.17 | 11.93 |
| Average Training Hours (Male) | Hours/staff | 16.91 | 18.02 |
| Average Training Hours (Middle Management) | Hours/staff | 10.36 | 15.08 |
| Average Training Hours (Senior Management) | Hours/staff | 7.19 | 8.66 |
| Average Training Hours per Employee | Hours/staff | 12.13 | 12.67 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | cases | 121 |
| Total Number of Customer Complaints | cases | 121 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
| Number of Directors and Management Attendance for Anti-corruption Training | persons | 11 |
| Number of General Employees Attendance for Anti-corruption Training | persons | 4802 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 4813 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Cash Donations | HK$ | 739000 |
| Total Volunteer Service Hours | hours | 22 |