ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Carbon monoxide (CO) emissions | Tonnes | 0.73 | 0.65 | 31 |
Nitrogen oxides (NOx) emissions | Tonnes | 0.1 | 0.1 | 31 |
Particulate matter (PM) emissions | Tonnes | 0.01 | 4.96 x 10⁻³ | 31 |
Sulphur oxides (SOx) emissions | Tonnes | 2.44 x 10⁻³ | 3.12 x 10⁻³ | 31 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Direct GHG emissions (Scope 1) | Tonnes CO2e | 396.85 | 387.25 | 31 |
Indirect GHG emissions from energy use (Scope 2) | Tonnes CO2e | 1879.8 | 1959.48 | 31 |
Reduction in GHG emission due to tree planting (Scope 1) | Tonnes CO2e | 0.23 | 0.23 | 31 |
Scope 1 emissions per employee | Tonnes CO2e / employee | 0.51 | 0.4 | 31 |
Scope 2 emissions per employee | Tonnes CO2e / employee | 2.43 | 2.04 | 31 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Ink and toner cartridges generated per employee | Cans/employee, Kilogrammes/employee | 0.6 | 0.52 | 31 |
Ink and toner cartridges waste generation | (Cans), Tonnes | 456 | 0.5 | 31 |
Waste batteries generated per employee | (Pieces/employee), Kilogrammes/employee | 0.91 | 0.18 | 31 |
Waste batteries generation | (Pieces), Tonnes | 688 | 0.17 | 31 |
Waste light bulb generated per employee | (Pieces/employee), Kilogrammes/employee | 0.07 | 0.1 | 31 |
Waste light bulbs generation | (Pieces), Tonnes | 55 | 0.1 | 31 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Domestic waste generated per employee | Kilogrammes/employee | 94.1 | 92.69 | 31 |
Domestic waste generation | Tonnes | 71.14 | 89.17 | 31 |
Paper recycled | Tonnes | 3.56 | 4.76 | 31 |
Plastic generated per employee | Kilogrammes/employee | 40.95 | 26.25 | 31 |
Plastic recycled | Tonnes | 23.04 | 5.25 | 31 |
Plastic waste generation | Tonnes | 30.96 | 25.25 | 31 |
Wastepaper generated per employee | Kilogrammes/employee | 8.08 | 7.15 | 31 |
Wastepaper generation | Tonnes | 6.11 | 6.88 | 31 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Ink and toner cartridges recycled | (Cans), Tonnes | 95 | 0.22 | 31 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Diesel consumption | MWh | 7.58 | 1.59 | 32 |
Diesel consumption per employee | kWh / employee | 10.03 | 1.65 | 32 |
Electricity consumption | MWh | 2609.74 | 3025.5 | 32 |
Electricity consumption per floor area | MWh / m² | 0.11 | 0.12 | 32 |
Energy consumption | MWh | 4292.92 | 4671.9 | 32 |
Energy consumption per office area | MWh / m² | 0.18 | 0.19 | 32 |
Gas consumption | MWh | 326.99 | 312.16 | 32 |
Gas consumption per office area | MWh / m² | 0.04 | 0.04 | 32 |
Gasoline consumption | MWh | 1323.39 | 1276.3 | 32 |
Gasoline consumption per employee | MWh / employee | 1.75 | 1.33 | 32 |
Natural gas consumption | MWh | 25.21 | 56.34 | 32 |
Natural gas consumption per office area | MWh / m² | 0.01 | 0.01 | 32 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Bottled water consumption | m³ | 36.82 | 25.5 | 32 |
Bottled water consumption per employee | m³/employee | 0.05 | 0.03 | 32 |
Water consumption | m³ | 8516 | 12275 | 32 |
Water consumption per floor area | m³ / m² | 0.35 | 0.5 | 32 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Assistant General Manager and above | Person | 41 | 43 | 32 |
Assistant Manager | Person | 68 | 87 | 32 |
Employees aged 30-39 | Person | 472 | 554 | 32 |
Employees aged 40-49 | Person | 122 | 123 | 32 |
Employees aged 50 and above | Person | 20 | 21 | 32 |
Employees below 30 years old | Person | 200 | 264 | 32 |
Employees in Hong Kong | Person | 32 | 36 | 32 |
Employees in Mainland China | Person | 782 | 926 | 32 |
Female employees | Person | 286 | 310 | 32 |
Fulltime employees | Person | 814 | 962 | 32 |
General Employee | Person | 591 | 595 | 32 |
Male employees | Person | 528 | 652 | 32 |
Manager | Person | 54 | 67 | 32 |
Senior Manager | Person | 44 | 36 | 32 |
Technician | Person | 16 | 134 | 32 |
Total workforce | Person | 814 | 962 | 32 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Employee turnover - Female | Person | 51 | 32 | |
Employee turnover - Male | Person | 361 | 113 | 32 |
Employee turnover rate by age group: 30-39 | Percentage | 20.76 | 33 | |
Employee turnover rate by age group: 40-49 | Percentage | 12.1 | 33 | |
Employee turnover rate by age group: 50 and above | Percentage | 14.29 | 33 | |
Employee turnover rate by age group: Below 30 | Percentage | 11.74 | 33 | |
Employee turnover rate by geographical region: Hong Kong | Percentage | 41.67 | 33 | |
Employee turnover rate by geographical region: Mainland China | Percentage | 16.95 | 33 | |
Total employee turnover | Person | 361 | 164 | 32 |
Lost days due to work injury.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of lost days due to work injury | Days | 380 | 33 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number and percentage of employees trained: Assistant General Manager and above | Number | 43 | 33 |
Number and percentage of employees trained: Assistant Manager | Number | 87 | 33 |
Number and percentage of employees trained: Female | Number | 310 | 33 |
Number and percentage of employees trained: General Employee | Number | 502 | 33 |
Number and percentage of employees trained: Male | Number | 652 | 33 |
Number and percentage of employees trained: Manager | Number | 66 | 33 |
Number and percentage of employees trained: Senior Manager | Number | 38 | 33 |
Number and percentage of employees trained: Technician | Number | 226 | 33 |
Number and percentage of employees trained: Total | Number | 962 | 33 |
Percentage of employees trained: Assistant General Manager and above | Percentage | 4.47 | 33 |
Percentage of employees trained: Assistant Manager | Percentage | 9.04 | 33 |
Percentage of employees trained: Female | Percentage | 32.22 | 33 |
Percentage of employees trained: General Employee | Percentage | 52.18 | 33 |
Percentage of employees trained: Male | Percentage | 67.78 | 33 |
Percentage of employees trained: Manager | Percentage | 6.86 | 33 |
Percentage of employees trained: Senior Manager | Percentage | 3.95 | 33 |
Percentage of employees trained: Technician | Percentage | 23.49 | 33 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Average training hours per employee | Hours | 78.26 | 33 |
Average training hours per employee: Assistant General Manager and above | Hours | 61.39 | 33 |
Average training hours per employee: Assistant Manager | Hours | 42.42 | 33 |
Average training hours per employee: Female | Hours | 87.81 | 33 |
Average training hours per employee: General Employee | Hours | 66.45 | 33 |
Average training hours per employee: Male | Hours | 73.71 | 33 |
Average training hours per employee: Manager | Hours | 73.01 | 33 |
Average training hours per employee: Senior Manager | Hours | 68.32 | 33 |
Average training hours per employee: Technician | Hours | 164.37 | 33 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number and percentage of suppliers by geographical region: Hong Kong | Number | 156 | 33 |
Number and percentage of suppliers by geographical region: Mainland China | Number | 1761 | 33 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Average customer satisfaction scores (out of 100) | Scores | 87.68 | 33 |
No. of complaints received concerning products or services | Cases | 3510 | 33 |
Rate of complaints resolved | Percentage | 99.4 | 33 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Donation amount | RMB | 9589.33 | 33 |
Employees' volunteering hours | Hours | 610 | 33 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | Tonnes | 0.01 | 0.00496 |
NOₓ Emissions | Tonnes | 0.1 | 0.1 |
SOₓ Emissions | Tonnes | 0.00244 | 0.00312 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | Tonnes CO2e | 396.85 | 387.25 |
GHG Removals from Newly Planted Trees | Tonnes CO2e | 0.23 | 0.23 |
Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 1879.8 | 1959.48 |
Scope 1 GHG Emissions Intensity (By Employee) | Tonnes CO2e / employee | 0.51 | 0.4 |
Scope 2 GHG Emissions Intensity (By Employee) | Tonnes CO2e / employee | 2.43 | 2.04 |
Total GHG Emissions | Tonnes CO2e | 2276.65 | 2346.73 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Hazardous Waste (Office) | Cans | 55 | 0.5 |
Hazardous Waste (Used Batteries) | Pieces | 688 | 0.17 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Non-Hazardous Waste (Domestic Waste) | Tonnes | 71.14 | 89.17 |
Non-Hazardous Waste Recycled | Tonnes | 26.6 | 10.01 |
Paper Waste | Tonnes | 6.11 | 6.88 |
Plastic Waste | Tonnes | 30.96 | 25.25 |
Total Non-Hazardous Waste Intensity (By Employee) | Kilogrammes/employee | 94.1 | 92.69 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Diesel Fuel Consumption | MWh | 7.58 | 1.59 |
Energy Consumption Intensity (By Area) | MWh / m² | 0.18 | 0.19 |
Gas Consumption | MWh | 326.99 | 312.16 |
Gasoline Consumption | MWh | 1323.39 | 1276.3 |
Natural Gas Consumption | MWh | 25.21 | 56.34 |
Purchased Electricity | MWh | 2609.74 | 3025.5 |
Purchased Electricity Intensity (By Area) | MWh / m² | 0.11 | 0.12 |
Total Energy Consumption | MWh | 4292.92 | 4671.9 |
Total Indirect Energy Consumption | MWh | 2609.74 | 3025.5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Water Consumption | m³ | 8516 | 12275 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Employees Aged 30-50 | Person | 594 | 677 |
Number of Employees Aged Above 50 | Person | 20 | 21 |
Number of Employees Aged Below 30 | Person | 200 | 264 |
Number of Employees in Hong Kong | Person | 32 | 36 |
Number of Employees in Hong Kong and Mainland China | Person | 814 | 962 |
Number of Employees in Mainland China | Person | 782 | 926 |
Number of Female Employees | Person | 286 | 310 |
Number of Full-time Employees | Person | 814 | 962 |
Number of General Employees | Person | 591 | 595 |
Number of Male Employees | Person | 528 | 652 |
Number of Total Employees | Person | 814 | 962 |
Percentage of Employees Aged 30-50 | Percent | 72.96 | 70.35 |
Percentage of Employees Aged Above 50 | Percent | 2.46 | 2.18 |
Percentage of Employees Aged Below 30 | Percent | 24.57 | 27.44 |
Percentage of Employees in Hong Kong | Percent | 3.93 | 3.74 |
Percentage of Employees in Hong Kong and Mainland China | Percent | 100 | 100 |
Percentage of Employees in Mainland China | Percent | 96.07 | 96.26 |
Percentage of Female Employees | Percent | 35.13 | 32.21 |
Percentage of Full-time Employees | Percent | 100 | 100 |
Percentage of Male Employees | Percent | 64.87 | 67.79 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Turnover Rate of Employees Aged 30-50 | Percentage | 16.43 |
Turnover Rate of Employees Aged Above 50 | Percentage | 14.29 |
Turnover Rate of Employees Aged Below 30 | Percentage | 11.74 |
Turnover Rate of Employees in Hong Kong | Percentage | 41.67 |
Turnover Rate of Employees in Mainland China | Percentage | 16.95 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 |
---|---|---|
Lost Days Due to Work-related Injuries | Days | 380 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 |
---|---|---|
Percentage of Trained Female Employees | Percentage | 32.22 |
Percentage of Trained General Employees | Percentage | 52.18 |
Percentage of Trained Male Employees | Percentage | 67.78 |
Percentage of Trained Middle Management | Percentage | 9.04 |
Percentage of Trained Senior Management | Percentage | 4.47 |
Percentage of Trained Technical Employees | Percentage | 23.49 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 |
---|---|---|
Average Training Hours (Female) | Hours | 87.81 |
Average Training Hours (General Employees) | Hours | 66.45 |
Average Training Hours (Male) | Hours | 73.71 |
Average Training Hours (Technical Employees) | Hours | 164.37 |
Average Training Hours per Employee | Hours | 78.26 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Suppliers in Hong Kong | Number | 156 |
Number of Suppliers in Mainland China | Number | 1761 |
Number of Total Suppliers | Number | 1917 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 |
---|---|---|
Complaints Handling Rate | Percentage | 99.4 |
Total Number of Customer Complaints | Cases | 3510 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 |
---|---|---|
Total Public Welfare Donations | RMB | 9589.33 |
Total Volunteer Service Hours | Hours | 610 |