ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021

Year: 2021
Published: 2022-05-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 Report Pages
Carbon monoxide (CO) emissions Tonnes 0.73 0.65 31
Nitrogen oxides (NOx) emissions Tonnes 0.1 0.1 31
Particulate matter (PM) emissions Tonnes 0.01 4.96 x 10⁻³ 31
Sulphur oxides (SOx) emissions Tonnes 2.44 x 10⁻³ 3.12 x 10⁻³ 31

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Direct GHG emissions (Scope 1) Tonnes CO2e 396.85 387.25 31
Indirect GHG emissions from energy use (Scope 2) Tonnes CO2e 1879.8 1959.48 31
Reduction in GHG emission due to tree planting (Scope 1) Tonnes CO2e 0.23 0.23 31
Scope 1 emissions per employee Tonnes CO2e / employee 0.51 0.4 31
Scope 2 emissions per employee Tonnes CO2e / employee 2.43 2.04 31

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Ink and toner cartridges generated per employee Cans/employee, Kilogrammes/employee 0.6 0.52 31
Ink and toner cartridges waste generation (Cans), Tonnes 456 0.5 31
Waste batteries generated per employee (Pieces/employee), Kilogrammes/employee 0.91 0.18 31
Waste batteries generation (Pieces), Tonnes 688 0.17 31
Waste light bulb generated per employee (Pieces/employee), Kilogrammes/employee 0.07 0.1 31
Waste light bulbs generation (Pieces), Tonnes 55 0.1 31

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Domestic waste generated per employee Kilogrammes/employee 94.1 92.69 31
Domestic waste generation Tonnes 71.14 89.17 31
Paper recycled Tonnes 3.56 4.76 31
Plastic generated per employee Kilogrammes/employee 40.95 26.25 31
Plastic recycled Tonnes 23.04 5.25 31
Plastic waste generation Tonnes 30.96 25.25 31
Wastepaper generated per employee Kilogrammes/employee 8.08 7.15 31
Wastepaper generation Tonnes 6.11 6.88 31

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Ink and toner cartridges recycled (Cans), Tonnes 95 0.22 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Diesel consumption MWh 7.58 1.59 32
Diesel consumption per employee kWh / employee 10.03 1.65 32
Electricity consumption MWh 2609.74 3025.5 32
Electricity consumption per floor area MWh / m² 0.11 0.12 32
Energy consumption MWh 4292.92 4671.9 32
Energy consumption per office area MWh / m² 0.18 0.19 32
Gas consumption MWh 326.99 312.16 32
Gas consumption per office area MWh / m² 0.04 0.04 32
Gasoline consumption MWh 1323.39 1276.3 32
Gasoline consumption per employee MWh / employee 1.75 1.33 32
Natural gas consumption MWh 25.21 56.34 32
Natural gas consumption per office area MWh / m² 0.01 0.01 32

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Bottled water consumption 36.82 25.5 32
Bottled water consumption per employee m³/employee 0.05 0.03 32
Water consumption 8516 12275 32
Water consumption per floor area m³ / m² 0.35 0.5 32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Assistant General Manager and above Person 41 43 32
Assistant Manager Person 68 87 32
Employees aged 30-39 Person 472 554 32
Employees aged 40-49 Person 122 123 32
Employees aged 50 and above Person 20 21 32
Employees below 30 years old Person 200 264 32
Employees in Hong Kong Person 32 36 32
Employees in Mainland China Person 782 926 32
Female employees Person 286 310 32
Fulltime employees Person 814 962 32
General Employee Person 591 595 32
Male employees Person 528 652 32
Manager Person 54 67 32
Senior Manager Person 44 36 32
Technician Person 16 134 32
Total workforce Person 814 962 32

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Employee turnover - Female Person 51 32
Employee turnover - Male Person 361 113 32
Employee turnover rate by age group: 30-39 Percentage 20.76 33
Employee turnover rate by age group: 40-49 Percentage 12.1 33
Employee turnover rate by age group: 50 and above Percentage 14.29 33
Employee turnover rate by age group: Below 30 Percentage 11.74 33
Employee turnover rate by geographical region: Hong Kong Percentage 41.67 33
Employee turnover rate by geographical region: Mainland China Percentage 16.95 33
Total employee turnover Person 361 164 32

Lost days due to work injury.

Indicator Unit 2021 Report Pages
Number of lost days due to work injury Days 380 33

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Number and percentage of employees trained: Assistant General Manager and above Number 43 33
Number and percentage of employees trained: Assistant Manager Number 87 33
Number and percentage of employees trained: Female Number 310 33
Number and percentage of employees trained: General Employee Number 502 33
Number and percentage of employees trained: Male Number 652 33
Number and percentage of employees trained: Manager Number 66 33
Number and percentage of employees trained: Senior Manager Number 38 33
Number and percentage of employees trained: Technician Number 226 33
Number and percentage of employees trained: Total Number 962 33
Percentage of employees trained: Assistant General Manager and above Percentage 4.47 33
Percentage of employees trained: Assistant Manager Percentage 9.04 33
Percentage of employees trained: Female Percentage 32.22 33
Percentage of employees trained: General Employee Percentage 52.18 33
Percentage of employees trained: Male Percentage 67.78 33
Percentage of employees trained: Manager Percentage 6.86 33
Percentage of employees trained: Senior Manager Percentage 3.95 33
Percentage of employees trained: Technician Percentage 23.49 33

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average training hours per employee Hours 78.26 33
Average training hours per employee: Assistant General Manager and above Hours 61.39 33
Average training hours per employee: Assistant Manager Hours 42.42 33
Average training hours per employee: Female Hours 87.81 33
Average training hours per employee: General Employee Hours 66.45 33
Average training hours per employee: Male Hours 73.71 33
Average training hours per employee: Manager Hours 73.01 33
Average training hours per employee: Senior Manager Hours 68.32 33
Average training hours per employee: Technician Hours 164.37 33

Number of suppliers by geographical region.

Indicator Unit 2021 Report Pages
Number and percentage of suppliers by geographical region: Hong Kong Number 156 33
Number and percentage of suppliers by geographical region: Mainland China Number 1761 33

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 Report Pages
Average customer satisfaction scores (out of 100) Scores 87.68 33
No. of complaints received concerning products or services Cases 3510 33
Rate of complaints resolved Percentage 99.4 33

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 Report Pages
Donation amount RMB 9589.33 33
Employees' volunteering hours Hours 610 33

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021
Airborne Particulate Matter (PM) Emissions Tonnes 0.01 0.00496
NOₓ Emissions Tonnes 0.1 0.1
SOₓ Emissions Tonnes 0.00244 0.00312

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Direct GHG Emissions (Scope 1) Tonnes CO2e 396.85 387.25
GHG Removals from Newly Planted Trees Tonnes CO2e 0.23 0.23
Indirect Energy Emissions (Scope 2) Tonnes CO2e 1879.8 1959.48
Scope 1 GHG Emissions Intensity (By Employee) Tonnes CO2e / employee 0.51 0.4
Scope 2 GHG Emissions Intensity (By Employee) Tonnes CO2e / employee 2.43 2.04
Total GHG Emissions Tonnes CO2e 2276.65 2346.73

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Hazardous Waste (Office) Cans 55 0.5
Hazardous Waste (Used Batteries) Pieces 688 0.17

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Non-Hazardous Waste (Domestic Waste) Tonnes 71.14 89.17
Non-Hazardous Waste Recycled Tonnes 26.6 10.01
Paper Waste Tonnes 6.11 6.88
Plastic Waste Tonnes 30.96 25.25
Total Non-Hazardous Waste Intensity (By Employee) Kilogrammes/employee 94.1 92.69

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Diesel Fuel Consumption MWh 7.58 1.59
Energy Consumption Intensity (By Area) MWh / m² 0.18 0.19
Gas Consumption MWh 326.99 312.16
Gasoline Consumption MWh 1323.39 1276.3
Natural Gas Consumption MWh 25.21 56.34
Purchased Electricity MWh 2609.74 3025.5
Purchased Electricity Intensity (By Area) MWh / m² 0.11 0.12
Total Energy Consumption MWh 4292.92 4671.9
Total Indirect Energy Consumption MWh 2609.74 3025.5

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Water Consumption 8516 12275

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021
Number of Employees Aged 30-50 Person 594 677
Number of Employees Aged Above 50 Person 20 21
Number of Employees Aged Below 30 Person 200 264
Number of Employees in Hong Kong Person 32 36
Number of Employees in Hong Kong and Mainland China Person 814 962
Number of Employees in Mainland China Person 782 926
Number of Female Employees Person 286 310
Number of Full-time Employees Person 814 962
Number of General Employees Person 591 595
Number of Male Employees Person 528 652
Number of Total Employees Person 814 962
Percentage of Employees Aged 30-50 Percent 72.96 70.35
Percentage of Employees Aged Above 50 Percent 2.46 2.18
Percentage of Employees Aged Below 30 Percent 24.57 27.44
Percentage of Employees in Hong Kong Percent 3.93 3.74
Percentage of Employees in Hong Kong and Mainland China Percent 100 100
Percentage of Employees in Mainland China Percent 96.07 96.26
Percentage of Female Employees Percent 35.13 32.21
Percentage of Full-time Employees Percent 100 100
Percentage of Male Employees Percent 64.87 67.79

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 Percentage 16.43
Turnover Rate of Employees Aged Above 50 Percentage 14.29
Turnover Rate of Employees Aged Below 30 Percentage 11.74
Turnover Rate of Employees in Hong Kong Percentage 41.67
Turnover Rate of Employees in Mainland China Percentage 16.95

Lost days due to work injury.

Standard Indicator Unit 2021
Lost Days Due to Work-related Injuries Days 380

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Trained Female Employees Percentage 32.22
Percentage of Trained General Employees Percentage 52.18
Percentage of Trained Male Employees Percentage 67.78
Percentage of Trained Middle Management Percentage 9.04
Percentage of Trained Senior Management Percentage 4.47
Percentage of Trained Technical Employees Percentage 23.49

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) Hours 87.81
Average Training Hours (General Employees) Hours 66.45
Average Training Hours (Male) Hours 73.71
Average Training Hours (Technical Employees) Hours 164.37
Average Training Hours per Employee Hours 78.26

Number of suppliers by geographical region.

Standard Indicator Unit 2021
Number of Suppliers in Hong Kong Number 156
Number of Suppliers in Mainland China Number 1761
Number of Total Suppliers Number 1917

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021
Complaints Handling Rate Percentage 99.4
Total Number of Customer Complaints Cases 3510

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Total Public Welfare Donations RMB 9589.33
Total Volunteer Service Hours Hours 610