2021 Environmental, Social and Governance Report

Year: 2021
Published: 2022-05-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 Report Pages
Nitrogen oxides (NOX) emissions kg 182.7 11
Particulate matter (PM) emissions kg 0.83 11
Sulphur oxides (SOX) emissions kg 4 11

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Greenhouse gas (GHG) emissions - Hotels tonnes CO2 equivalent 18451 17734 11
Greenhouse gas (GHG) emissions - Macau tonnes CO2 equivalent 3131 3149 11
Total greenhouse gas (GHG) emissions tonnes CO2 equivalent 21582 20883 11

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Total hazardous waste generated (Group) KG 2615 3338 12
Total hazardous waste produced - Hotels KG 211 1054 12
Total hazardous waste produced - Macau KG 2404 2284 12

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Room average non-hazardous waste of hotels KG 12.24 7.6 12
Total non-hazardous waste produced (Group) tonnes 5073 4923 12
Total non-hazardous waste produced - Hotels tonnes 1975 1825 12
Total non-hazardous waste produced - Macau tonnes 3098 3098 12

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Average energy consumption per m2 of gross floor area in Macau kWh/m2 89 90 13
Hotels energy consumption kWh'000 38999 41444 13
Liquefied Petroleum Gas consumption (Group) kilograms 62012 12
Natural gas consumption (Group) m3 5584749 12
Oil consumption (Group) Liter 195840 12
Operation in Macau energy consumption kWh'000 4009 4057 13
Petrol consumption (Group) Liter 5357 12
Room average energy consumption of the hotels kWh/room 242 173 13
Total direct and indirect energy consumption of the Group kWh'000 43008 45501 13

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Average water consumption per m² of gross floor area m³/m² 0.93 1.01 14
Hotels water consumption 268266 267172 14
Macau operation water consumption 41851 45482 14
Room average water consumption of the hotels m³/room 1.63 1.11 14
Total water consumption of the Group 310117 312654 14

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Employee turnover rate, group % 27.78 27.54 17
Number of employees departed, age 30 or below 179 296 17
Number of employees departed, age 31-40 145 136 17
Number of employees departed, age 41-50 67 89 17
Number of employees departed, age 50 or above 55 95 17
Number of employees departed, female 257 211 17
Number of employees departed, male 306 288 17
Number of employees departed, total 563 499 17

Number of suppliers by geographical region.

Indicator Unit 2020 2021 Report Pages
Number of local suppliers 2374 1206 19
Number of non-local suppliers 221 40 19

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2020 2021 Report Pages
Percentage of products/services recalled due to safety and health reasons 0% 0% 19

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 Report Pages
Number of product and service-related complaints from customers 222 197 19

The types of emissions and respective emissions data.

Standard Indicator Unit 2021
Airborne Particulate Matter (PM) Emissions kg 0.83
NOₓ Emissions kg 182.7
SOₓ Emissions kg 4

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total GHG Emissions tonnes CO2 equivalent 21582 20883

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Hazardous Waste tonnes 2.615 3.338

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Non-Hazardous Waste Disposed tonnes 5073 4923

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Energy Consumption Intensity (By Area per Year) kWh/m2 89 90
Gasoline Consumption Liter 5357
Heating Oil Consumption Liter 195840
LPG Consumption kilograms 62012
Natural Gas Consumption m3 5584749
Total Energy Consumption kWh 43008000 45501000

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Water Consumption 310117 312654

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021
Turnover Rate of Total Employees % 27.78 27.54

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021
Number of Local Suppliers 2374 1206
Number of Total Suppliers 2595 1246

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021
Number of Products and Service Related Complaints 222 197