Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Nitrogen Oxides (NOx) emission density | kg/RMB100 million | 3.4 | 18 |
| Nitrogen Oxides (NOx) total emission | kg | 91.2 | 18 |
| Sulfur Oxides (SOx) emission density | kg/RMB100 million | 0.01 | 18 |
| Sulfur Oxides (SOx) total emission | kg | 0.2 | 18 |
| Suspended Particulate Matter (PM) emission density | kg/RMB100 million | 0.3 | 18 |
| Suspended Particulate Matter (PM) total emission | kg | 8.7 | 18 |
| Total exhaust gas emission | kg | 100.1 | 18 |
| Total exhaust gas emission density | kg/RMB100 million | 3.7 | 18 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Carbon Dioxide (CO2) direct emission | tonnes CO2e | 27.5 | 18 |
| Carbon Dioxide (CO2) direct emission density | tonnes CO2e/RMB100 million | 1 | 18 |
| Change in total emissions generated by the Group compared with 2020 | % | -53 | 17 |
| Direct greenhouse gas emission (CO2e) | tonnes | 30.6 | 18 |
| Greenhouse gas emission intensity | tonnes CO2e/RMB100 million | 89.3 | 18 |
| Indirect emission density from electricity consumption | tonnes of CO2e/RMB100 million | 86.6 | 19 |
| Indirect emission density from other indirect emissions | tonnes of CO2e/RMB100 million | 1.6 | 19 |
| Indirect greenhouse gas emission (CO2e) | tonnes | 2377.1 | 18 |
| Indirect greenhouse gas emissions from electricity consumption | tonnes of CO2e | 2335.2 | 19 |
| Methane (CH4) direct emission | tonnes CO2e | 0.04 | 18 |
| Methane (CH4) direct emission density | tonnes CO2e/RMB100 million | 0.001 | 18 |
| Nitrous Oxide (N2O) direct emission | tonnes CO2e | 3.2 | 18 |
| Nitrous Oxide (N2O) direct emission density | tonnes CO2e/RMB100 million | 0.1 | 18 |
| Other indirect greenhouse gas emissions | tonnes of CO2e | 41.9 | 19 |
| Total direct greenhouse gas emission | tonnes CO2e | 30.6 | 18 |
| Total direct greenhouse gas emission density | tonnes CO2e/RMB100 million | 1.1 | 18 |
| Total greenhouse gas emission (CO2e) | tonnes | 2407.7 | 18 |
| Total indirect emission density | tonnes of CO2e/RMB100 million | 88.2 | 19 |
| Total indirect greenhouse gas emissions | tonnes of CO2e | 2377.1 | 19 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Hazardous Waste density (Office) | tonnes/RMB100 million | 0.02 | 20 | |
| Hazardous Waste density (Retail Stores) | tonnes/RMB100 million | 0.29 | 20 | |
| Hazardous Waste density (Total) | tonnes/RMB100 million | 0.4 | 20 | |
| Hazardous Waste density (Warehouse) | tonnes/RMB100 million | 0.04 | 20 | |
| Hazardous waste generated - Office | tonnes | 0.5 | 19 | |
| Hazardous waste generated - Retail Stores | tonnes | 7.8 | 19 | |
| Hazardous waste generated - Warehouse | tonnes | 1.2 | 19 | |
| Targeted reduction in electronic waste (mainframes, monitors, printers) | units | 570 | 21 | |
| Total electronic waste generated | tonnes | 9.3 | 19 | |
| Total hazardous waste generated | tonnes | 9.5 | 19 | |
| Total hazardous waste generated (Group) | tonnes | 9.5 | 20 | |
| Total waste batteries generated | tonnes | 0.18 | 19 | |
| Total waste density (Office) | tonnes/RMB100 million | 0.24 | 20 | |
| Total waste density (Retail Stores) | tonnes/RMB100 million | 120.87 | 20 | |
| Total waste density (Total) | tonnes/RMB100 million | 121.26 | 20 | |
| Total waste density (Warehouse) | tonnes/RMB100 million | 0.15 | 20 | |
| Total waste generated (hazardous and non-hazardous) | tonnes | 3268.3 | 19 | |
| Waste batteries density (Office) | tonnes/RMB100 million | 0.002 | 20 | |
| Waste batteries density (Retail Stores) | tonnes/RMB100 million | 0.004 | 20 | |
| Waste batteries density (Total) | tonnes/RMB100 million | 0.007 | 20 | |
| Waste batteries density (Warehouse) | tonnes/RMB100 million | 0.001 | 20 | |
| Waste batteries generated - Office | tonnes | 0.04 | 19 | |
| Waste batteries generated - Retail Stores | tonnes | 0.12 | 19 | |
| Waste batteries generated - Warehouse | tonnes | 0.02 | 19 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Electronic Waste density (Office) | tonnes/RMB100 million | 0.02 | 20 | |
| Electronic Waste density (Retail Stores) | tonnes/RMB100 million | 0.29 | 20 | |
| Electronic Waste density (Total) | tonnes/RMB100 million | 0.35 | 20 | |
| Electronic Waste density (Warehouse) | tonnes/RMB100 million | 0.04 | 20 | |
| Electronic waste generated - Office | tonnes | 0.6 | 19 | |
| Electronic waste generated - Retail Stores | tonnes | 7.7 | 19 | |
| Electronic waste generated - Warehouse | tonnes | 1.1 | 19 | |
| Non-Hazardous Waste density (Office) | tonnes/RMB100 million | 0.22 | 20 | |
| Non-Hazardous Waste density (Retail Stores) | tonnes/RMB100 million | 120.58 | 20 | |
| Non-Hazardous Waste density (Total) | tonnes/RMB100 million | 120.91 | 20 | |
| Non-Hazardous Waste density (Warehouse) | tonnes/RMB100 million | 0.1 | 20 | |
| Non-hazardous waste generated - Office | tonnes | 6 | 19 | |
| Non-hazardous waste generated - Retail Stores | tonnes | 3250 | 19 | |
| Non-hazardous waste generated - Warehouse | tonnes | 2.8 | 19 | |
| Office paper consumption - Warehouse | tonnes | 2.8 | 19 | |
| Office paper consumption density (Office) | tonnes/RMB100 million | 0.22 | 20 | |
| Office paper consumption density (Total) | tonnes/RMB100 million | 0.33 | 20 | |
| Office paper consumption density (Warehouse) | tonnes/RMB100 million | 0.1 | 20 | |
| Retail refurbishing waste - Retail Stores | tonnes | 3250 | 19 | |
| Retail refurbishing waste density (Retail Stores) | tonnes/RMB100 million | 120.58 | 20 | |
| Retail refurbishing waste density (Total) | tonnes/RMB100 million | 120.58 | 20 | |
| Targeted reduction in paper usage | reduction | 5% | 21 | |
| Targeted reduction in retail store furnishing wastes | tonnes | 3200 | 21 | |
| Total non-hazardous waste generated | tonnes | 3258.8 | 19 | |
| Total non-hazardous waste generated (Group) | tonnes | 3258.8 | 20 | |
| Total packaging waste generated | tonnes | 2423 | 24 | |
| Total retail refurbishing waste | tonnes | 3250 | 19 | |
| Total solid waste generated (Group) | tonnes | 3268.3 | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Diesel oil consumption density | L/RMB1 million | 1.4 | 22 | ||
| Diesel oil consumption volume | L | 3730 | 22 | ||
| Electricity consumption density | kWh/RMB1 million | 1491.3 | 22 | ||
| Electricity consumption volume | kWh | 4019341 | 22 | ||
| Gasoline consumption density | L/RMB1 million | 2.8 | 22 | ||
| Gasoline consumption volume | L | 7500 | 22 | ||
| Natural gas consumption density | m³/RMB1 million | 0.4 | 22 | ||
| Natural gas consumption volume | m³ | 1061 | 22 | ||
| Target reduction in petrol, diesel, and electricity consumption | % | -5 | 23 | ||
| Total energy consumption (standard coal equivalent) | tonnes | 734.4 | 1637.8 | 22 | |
| Travel rate decrease due to use of public transportation | % | -27.8 | 23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Natural water consumption density | tonnes/RMB1 million | 38.5 | 22 | ||
| Natural water consumption volume | tonnes | 103893 | 22 | ||
| Target reduction in water consumption density (compared to 2017) | % | -5 | 23 | ||
| Total water consumption from daily operations | tonnes | 103893 | 23 | ||
| Water consumption | tonnes | 29916.5 | 23 | ||
| Water consumption density | tonnes/RMB1 million | 38.5 | 23 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Office paper consumption - Office | tonnes | 6 | 19 |
| Paper bags used in the offline retail process - consumption density | tonnes/RMB1 million | 0.07 | 24 |
| Paper bags used in the offline retail process - consumption volume | tonnes | 196 | 24 |
| Paper bags used in the online retail process - consumption density | tonnes/RMB1 million | 0.34 | 24 |
| Paper bags used in the online retail process - consumption volume | tonnes | 921 | 24 |
| Paper boxes used in the offline retail process - consumption density | tonnes/RMB1 million | 0.06 | 24 |
| Paper boxes used in the offline retail process - consumption volume | tonnes | 152 | 24 |
| Plastic bags used for products - consumption density | tonnes/RMB1 million | 0.11 | 24 |
| Plastic bags used for products - consumption volume | tonnes | 298 | 24 |
| Plastic boxes used in the online retail process - consumption density | tonnes/RMB1 million | 0.32 | 24 |
| Plastic boxes used in the online retail process - consumption volume | tonnes | 856 | 24 |
| Total office paper consumption | tonnes | 8.8 | 19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee age distribution - 30 and below | % | 53.1 | 11 | ||
| Employee age distribution - 31-50 | % | 46.2 | 11 | ||
| Employee age distribution - 51 and above | % | 0.7 | 11 | ||
| Employee gender distribution - Female | % | 61.8 | 11 | ||
| Employee gender distribution - Male | % | 38.2 | 11 | ||
| Employee regional distribution - Beijing | % | 0.1 | 11 | ||
| Employee regional distribution - Guangdong | % | 0.4 | 11 | ||
| Employee regional distribution - Hong Kong | % | 0.1 | 11 | ||
| Employee regional distribution - Ningbo | % | 95.3 | 11 | ||
| Employee regional distribution - Shanghai | % | 4.1 | 11 | ||
| Total number of employees | 832 | 11 | |||
| Total number of employees at the end of the year | 811 | 842 | 832 | 15 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover by age: 30 and below | % | 60.8% | 12 |
| Employee turnover by age: 31-50 | % | 38.2% | 12 |
| Employee turnover by age: 51 and above | % | 1.0% | 12 |
| Employee turnover by gender: Female | % | 60.3% | 12 |
| Employee turnover by gender: Male | % | 39.7% | 12 |
| Employee turnover by region: Beijing | % | 0.5% | 12 |
| Employee turnover by region: Guangdong | % | 0.3% | 12 |
| Employee turnover by region: Ningbo | % | 92.6% | 12 |
| Employee turnover by region: Shanghai | % | 6.6% | 12 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of working days lost due to work-related injuries | days | 127 | 81.5 | 73 | 15 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee education background - Bachelor's degree and above | % | 38.5 | 11 |
| Employee education background - College degree | % | 38 | 11 |
| Employee education background - Junior high school degree and below | % | 8 | 11 |
| Employee education background - Vocational school and high school degrees | % | 15.5 | 11 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of OEM suppliers | 220 | 7 | |
| Number of logistic suppliers | 8 | 7 | |
| Number of new suppliers introduced | 22 | 7 | |
| Number of raw material suppliers | 31 | 7 | |
| Number of suppliers located in South China | 58 | 7 | |
| Number of unqualified suppliers terminated | 7 | 7 | |
| Percentage of OEM suppliers | % | 84.9% | 7 |
| Percentage of logistic suppliers | % | 3.1% | 7 |
| Percentage of raw material suppliers | % | 12.0% | 7 |
| Percentage of suppliers located in Central China | % | 0.4% | 7 |
| Percentage of suppliers located in East China | % | 74.1% | 7 |
| Percentage of suppliers located in North China | % | 1.2% | 7 |
| Percentage of suppliers located in Northeast China | % | 1.5% | 7 |
| Percentage of suppliers located in South China | % | 22.4% | 7 |
| Percentage of suppliers located in West China | % | 0.4% | 7 |
| Total number of suppliers engaged | 259 | 7 | |
| Total percentage of suppliers | % | 100% | 7 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Duration of anti-corruption training | hours | 2 | 17 |
| Number of employees participated in anti-corruption training | employees | 681 | 17 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 8.7 |
| NOâ‚“ Emission Intensity (By Revenue) | kg/RMB100 million | 3.4 |
| NOâ‚“ Emissions | kg | 91.2 |
| PM Emission Intensity (By Revenue) | kg/RMB100 million | 0.3 |
| SOâ‚“ Emission Intensity (By Revenue) | kg/RMB100 million | 0.01 |
| SOâ‚“ Emissions | kg | 0.2 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 30.6 |
| GHG Emissions from Purchased Electricity | tonnes CO2e | 2335.2 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 2377.1 |
| Scope 1 GHG Emissions Intensity (By Revenue) | tonnes CO2e/RMB100 million | 1.1 |
| Scope 2 GHG Emissions Intensity (By Revenue) | tonnes CO2e/RMB100 million | 88.2 |
| Scope 3 GHG Emissions Intensity (By Revenue) | tonnes CO2e/RMB100 million | 1.6 |
| Total GHG Emissions | tonnes CO2e | 2407.7 |
| Total GHG Emissions Intensity (By Revenue) | tonnes CO2e/RMB100 million | 89.3 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 41.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Hazardous Electronic Waste | tonnes | 9.3 |
| Hazardous Waste (Office) | tonnes | 0.5 |
| Hazardous Waste (Used Batteries) | tonnes | 0.18 |
| Ports and Related Services (Retail) | tonnes | 7.8 |
| Total Hazardous Waste | tonnes | 9.5 |
| Total Hazardous Waste Intensity (By Revenue) | tonnes/RMB100 million | 0.4 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tonnes | 9.4 |
| Non-Hazardous Waste (Office Waste) | tonnes | 6 |
| Paper Waste | tonnes | 2.8 |
| Total Non-Hazardous Waste (Domestic Waste) | tonnes | 3258.8 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/RMB100 million | 120.91 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Diesel Fuel Consumption | L/RMB1 million | 3730 | |
| Gasoline Consumption | L/RMB1 million | 2.8 | |
| Natural Gas Consumption | m³ | 1061 | |
| Purchased Electricity | kWh | 4019341 | |
| Purchased Electricity Intensity (By Revenue) | kWh/RMB1 million | 1491.3 | |
| Total Energy Consumption | tonnes | 734.4 | 1637.8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | tonnes | 29916.5 | 103893 |
| Water Consumption Intensity (By Revenue) | tonnes/RMB1 million | 38.5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 1283 |
| Packaging Material Consumption (Plastic) | tonnes | 1154 |
| Packaging Material Intensity (By Revenue) | tonnes/RMB1 million | 0.34 |
| Packaging Materials Consumed | tonnes | 2133 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Total Employees | 811 | 842 | 832 | |
| Percentage of Employees Aged 30-50 | % | 46.2 | ||
| Percentage of Employees Aged Above 50 | % | 0.7 | ||
| Percentage of Employees Aged Below 30 | % | 53.1 | ||
| Percentage of Employees in Hong Kong | % | 0.1 | ||
| Percentage of Female Employees | % | 61.8 | ||
| Percentage of Male Employees | % | 38.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 38.2 |
| Turnover Rate of Employees Aged Above 50 | % | 1 |
| Turnover Rate of Employees Aged Below 30 | % | 60.8 |
| Turnover Rate of Female Employees | % | 60.3 |
| Turnover Rate of Male Employees | % | 39.7 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 127 | 81.5 | 73 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Trained Administrative Employees | % |
| Percentage of Trained Executive Employees | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
| Percentage of Trained Technical Employees | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Administrative Employees) | hours |
| Average Training Hours (Female) | hours |
| Average Training Hours (General Employees) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
| Average Training Hours (Technical Employees) | hours |
| Average Training Hours per Employee | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Central China | 1.036 | |
| Number of Suppliers in East China | 191.919 | |
| Number of Suppliers in North China | 3.108 | |
| Number of Suppliers in Northeast China | 3.885 | |
| Number of Suppliers in South China | 58 | |
| Number of Suppliers in West China | 1.036 | |
| Number of Total Suppliers | 259 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | employees | 681 |
| Total Hours of Anti-corruption Training | hours | 2 |