ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Air emissions - Nitrogen oxides (NOx) | kg | 6.9 | 5.3 | 0.4 | 12 | |
| Air emissions - Particulate matters (PM) | kg | 0.5 | 0.4 | 0.03 | 12 | |
| Air emissions - Sulphur oxides (SOx) | kg | 0.3 | 0.2 | 0.2 | 12 | |
| Air emissions - nitrogen oxides (NOx) | kg | 0.4 | 13 | |||
| Air emissions - particulate matter (PM) | kg | 0.03 | 13 | |||
| Air emissions - sulphur oxides (SOx) | kg | 0.2 | 13 | |||
| Greenhouse gas emissions Scope 3 (CO2e) | tonnes | 29.3 | 13 | |||
| Nitrogen oxides (NOx) emission | kg | 6.9 | 5.3 | 0.4 | 32 | |
| Particulate matters (PM) emission | kg | 0.5 | 0.4 | 0.03 | 32 | |
| Sulphur oxides (SOx) emission | kg | 0.3 | 0.2 | 0.2 | 32 | |
| Target reduction in NOx, SOx, PM, Scope 1, 2 & 3 Greenhouse Gas Emissions by 2022 (compared to 2019 baseline) | reduction | 10% | 14 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tonnes CO2e | 39.4 | 37.5 | 33.9 | 12 |
| Direct greenhouse gas emissions (Scope 1) per employee | tonnes CO2e/employee | 0.52 | 0.52 | 0.5 | 12 |
| Greenhouse gas emission intensity per employee | tonnes CO2e/employee | 1.3 | 1.1 | 2.6 | 32 |
| Greenhouse gas emissions Scope 1 (CO2e) | tonnes | 33.9 | 13 | ||
| Greenhouse gas emissions Scope 2 (CO2e) | tonnes | 120.1 | 13 | ||
| Indirect greenhouse gas emissions (Scope 2) | tonnes CO2e | 157.4 | 157.4 | 120.1 | 12 |
| Indirect greenhouse gas emissions (Scope 2) per employee | tonnes CO2e/employee | 2.07 | 2.17 | 1.7 | 12 |
| Other indirect greenhouse gas emission (Scope 3) | tonnes CO2e | 98 | 58.2 | 29.3 | 12 |
| Other indirect greenhouse gas emission (Scope 3) per employee | tonnes CO2e/employee | 1.29 | 0.8 | 0.4 | 12 |
| Scope 1 Direct greenhouse gas emission | tonnes CO2e | 39.4 | 37.5 | 33.9 | 32 |
| Scope 2 Indirect greenhouse gas emission | tonnes CO2e | 157.4 | 154.2 | 120.1 | 32 |
| Scope 3 Other indirect greenhouse gas emission | tonnes CO2e | 98 | 58.2 | 29.3 | 32 |
| Total greenhouse gas emission | tonnes CO2e | 294.8 | 250 | 183.3 | 32 |
| Total greenhouse gas emissions | tonnes CO2e | 294.8 | 250 | 183.3 | 12 |
| Total greenhouse gas emissions (CO2e) | tonnes | 192.5 | 13 | ||
| Total greenhouse gas emissions per employee | tonnes CO2e/employee | 3.88 | 3.11 | 2.6 | 12 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2019-2021 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|
| Hazardous waste generated | negligible | 15 | ||||
| Hazardous waste intensity per employee | tonnes | Negligible | Negligible | Negligible | 32 | |
| Total hazardous waste | tonnes | Negligible | Negligible | Negligible | 32 | |
| Total hazardous waste produced | kg | Negligible | Negligible | Negligible | 12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste generated | tonnes | 19.1 | 19.7 | 18.4 | 15 |
| Non-hazardous waste intensity per employee | tonnes | 0.08 | 0.08 | 0.26 | 32 |
| Paper consumption per employee | kg/employee | 5.4 | 4.98 | 16.58 | 20 |
| Total non-hazardous waste | tonnes | 19.1 | 19.7 | 18.4 | 32 |
| Total non-hazardous waste produced | tonnes | 19.1 | 19.7 | 18.4 | 12 |
| Total non-hazardous waste produced per employee | tonnes/employee | 0.08 | 0.08 | 0.26 | 12 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions reduction compared to FY2020 | % | -26.7 | 13 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Domestic wastewater generated (FY2019) | m³ | 11981.3 | 14 | |||
| Domestic wastewater generated (FY2020) | m³ | 566.8 | 14 | |||
| Domestic wastewater generated (FY2021) | m³ | 480.8 | 14 | |||
| Targeted reduction of non-hazardous waste intensity per employee compared to 2019 | % | -15 | 15 | |||
| Targeted reduction of total non-hazardous waste compared to 2019 | % | -15 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Electricity purchased | MWh | 190 | 186.6 | 144 | 20, 33 | |||
| Energy consumption intensity per employee | MWh | 1.7 | 1.6 | 4.4 | 33 | |||
| Gasoline consumption | litres | 14265.4 | 14880.1 | 12470.3 | 16 | |||
| Non-renewable energy consumption | MWh | 195.6 | 192.5 | 171.3 | 33 | |||
| Non-renewable fuel consumption | MWh | 195.6 | 192.5 | 171.3 | 20 | |||
| Total electricity consumption | MWh | 190 | 186.6 | 144 | 16 | |||
| Total energy consumption | MWh | 385.6 | 379.1 | 315.3 | 20, 33 | |||
| Total energy consumption per employee | MWh/employee | 1.7 | 1.6 | 4.4 | 20 | |||
| Unleaded petrol consumption | litres | 1630.4 | 2276 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Assumption of daily water consumption per employee (2019) | liters per day per employee | 207 | 14 | |||||
| Assumption of daily water consumption per employee (2020 onwards) | liters per day per employee | 10 | 14 | |||||
| Total water consumption | m³ | 11981.3 | 566.8 | 480.8 | 11987.3 | 566.8 | 480.8 | 18, 33 |
| Water consumption | m3 | 1981.1 | 566.8 | 480.3 | 20 | |||
| Water consumption in regions with extremely high water stress level | m³ | - | - | 37.7 | 33 | |||
| Water consumption intensity per employee | m³ | 53.3 | 2.4 | 6.8 | 33 | |||
| Water consumption per employee | m3/employee | 53.3 | 2.4 | 6.8 | 20 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Group energy consumption reduction target compared to 2019 level | % | 10 | 17 |
| Group non-renewable fuel and electricity consumption reduction target | % | 10 | 17 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Metal packaging material consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Packaging material intensity | tonnes per m³ | Negligible | Negligible | Negligible | 33 |
| Paper packaging material consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Plastic packaging material consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Total packaging materials consumption | tonnes | Negligible | Negligible | Negligible | 33 |
| Total paper consumption | kg | 1224 | 1175 | 1177.37 | 20 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total workforce - Age group - 20-29 | 69 | 56 | 7 | 34 | |
| Total workforce - Age group - 30-39 | 121 | 138 | 40 | 34 | |
| Total workforce - Age group - 40-49 | 27 | 35 | 17 | 34 | |
| Total workforce - Age group - 50 or above | 8 | 7 | 7 | 34 | |
| Total workforce - Employment type - Contract | 23 | 15 | 34 | ||
| Total workforce - Employment type - General manager or above | 8 | 6 | 5 | 34 | |
| Total workforce - Employment type - Officer, clerk | 143 | 177 | 24 | 34 | |
| Total workforce - Employment type - Senior manager | 51 | 53 | 27 | 34 | |
| Total workforce - Gender - Female | 91 | 96 | 29 | 34 | |
| Total workforce - Gender - Male | 134 | 140 | 42 | 34 | |
| Total workforce - Geographical region - France | 1 | 1 | 1 | 34 | |
| Total workforce - Geographical region - Hong Kong | 10 | 11 | 11 | 34 | |
| Total workforce - Geographical region - Mainland China | 214 | 224 | 59 | 34 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover - Age group 19 or below | 1 | 3 | 35 | ||
| Employee turnover - Age group 20-29 | 53 | 29 | 88 | 35 | |
| Employee turnover - Age group 30-39 | 71 | 49 | 152 | 35 | |
| Employee turnover - Age group 40-49 | 12 | 14 | 21 | 35 | |
| Employee turnover - Age group 50 or above | 2 | 35 | |||
| Employee turnover - Female | 47 | 35 | 102 | 35 | |
| Employee turnover - Geographical region Hong Kong | 1 | 4 | 2 | 35 | |
| Employee turnover - Geographical region Mainland China | 135 | 91 | 262 | 35 | |
| Employee turnover - Male | 89 | 60 | 162 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of trained employees - Female | 109 | 23 | 126 | 36 | |
| Number of trained employees - General Manager or Above | 6 | 7 | 6 | 36 | |
| Number of trained employees - General Staff | 25 | 129 | 36 | ||
| Number of trained employees - Male | 176 | 34 | 202 | 36 | |
| Number of trained employees - Officer, Clerk | 183 | 3 | 120 | 36 | |
| Number of trained employees - Senior Manager | 71 | 47 | 73 | 36 | |
| Percentage of employees trained - Female | % | 38.4 | 36 | ||
| Percentage of employees trained - General Manager or Above | % | 1.8 | 36 | ||
| Percentage of employees trained - General Staff | % | 39.3 | 36 | ||
| Percentage of employees trained - Male | % | 61.6 | 36 | ||
| Percentage of employees trained - Officer, Clerk | % | 36.6 | 36 | ||
| Percentage of employees trained - Senior Manager | % | 22.3 | 36 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average training hours completed (Female) | hours | 3.4 | 1.9 | 7.1 | 37 |
| Average training hours completed (General Manager or Above) | hours | 1 | 2.3 | 1.2 | 37 |
| Average training hours completed (General Staff) | hours | 2.5 | 11.6 | 37 | |
| Average training hours completed (Male) | hours | 3.2 | 2 | 6 | 37 |
| Average training hours completed (Officer, Clerk) | hours | 2.5 | 0.2 | 7 | 37 |
| Average training hours completed (Senior Manager) | hours | 5.9 | 7.8 | 4.7 | 37 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of suppliers (China) | 1197 | 1634 | 37 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Decrease in gross merchandise volume of Digital Point business compared to previous year | RMB million | 282.8 | 5 | ||
| Gross merchandise volume of Digital Point business | RMB million | 440.1 | 157.3 | 5 | |
| Number of Complaints | 2922 | 4995 | 8376 | 37 | |
| Percentage decrease in gross merchandise volume of Digital Point business compared to previous year | 64.3% | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Resources contributed | - | - | 37 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 0.5 | 0.4 | 0.03 |
| NOâ‚“ Emissions | kg | 6.9 | 5.3 | 0.4 |
| SOâ‚“ Emissions | kg | 0.3 | 0.2 | 0.2 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 39.4 | 37.5 | 33.9 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 157.4 | 154.2 | 120.1 |
| Scope 1 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.52 | 0.52 | 0.5 |
| Scope 2 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 2.07 | 2.17 | 1.7 |
| Scope 3 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 1.29 | 0.8 | 0.4 |
| Total GHG Emissions | tonnes CO2e | 294.8 | 250 | 183.3 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 3.88 | 3.11 | 2.6 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 98 | 58.2 | 29.3 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | Negligible | Negligible | Negligible |
| Total Hazardous Waste Intensity (By Employee) | tonnes | Negligible | Negligible | Negligible |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.08 | 0.08 | 0.26 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | -26.7 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Employee) | % | -15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | FY2019 | FY2020 | FY2021 |
|---|---|---|---|---|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/employee | 1.7 | 1.6 | 4.4 | |||
| Gasoline Consumption | litres | 14265.4 | 14880.1 | 12470.3 | |||
| Purchased Electricity | MWh | 190 | 186.6 | 144 | |||
| Total Energy Consumption | MWh | 385.6 | 379.1 | 315.3 | |||
| Total Indirect Energy Consumption | MWh | 190 | 186.6 | 144 | |||
| Total Non-Renewable Fuel Consumption | MWh | 195.6 | 192.5 | 171.3 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | FY2019 | FY2020 | FY2021 |
|---|---|---|---|---|---|---|---|
| Total Water Withdrawal | m³ | 11981.3 | 566.8 | 480.8 | 11987.3 | 566.8 | 480.8 |
| Water Consumption | m³ | 1981.1 | 566.8 | 480.3 | |||
| Water Consumption in Office | m³ | 37.7 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 10 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Packaging Material Consumption (Metal) | tonnes | Negligible | Negligible | Negligible |
| Packaging Material Consumption (Paper) | tonnes | Negligible | Negligible | Negligible |
| Packaging Material Consumption (Plastic) | tonnes | Negligible | Negligible | Negligible |
| Packaging Material Intensity (By Product Weight) | tonnes per m³ | Negligible | Negligible | Negligible |
| Packaging Materials Consumed | tonnes | Negligible | Negligible | Negligible |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Contractors | persons | 23 | 15 | |
| Number of Employees Aged 30-50 | persons | 148 | 173 | 57 |
| Number of Employees Aged Above 50 | persons | 8 | 7 | 7 |
| Number of Employees Aged Below 30 | persons | 69 | 56 | 7 |
| Number of Employees in Europe | persons | 1 | 1 | 1 |
| Number of Employees in Hong Kong | persons | 10 | 11 | 11 |
| Number of Employees in Hong Kong and Mainland China | persons | 224 | 235 | 70 |
| Number of Employees in Mainland China | persons | 214 | 224 | 59 |
| Number of Female Employees | persons | 91 | 96 | 29 |
| Number of Male Employees | persons | 134 | 140 | 42 |
| Number of Total Employees | persons | 225 | 236 | 71 |
| Percentage of Employees Aged 30-50 | % | 65.78 | 73.31 | 80.28 |
| Percentage of Employees Aged Above 50 | % | 3.56 | 2.97 | 9.86 |
| Percentage of Employees Aged Below 30 | % | 30.67 | 23.73 | 9.86 |
| Percentage of Employees in Hong Kong | % | 4.44 | 4.66 | 15.49 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.56 | 99.58 | 98.59 |
| Percentage of Employees in Mainland China | % | 95.11 | 94.92 | 83.1 |
| Percentage of Female Employees | % | 40.44 | 40.68 | 40.85 |
| Percentage of Male Employees | % | 59.56 | 59.32 | 59.15 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | 83 | 63 | 173 | |
| Turnover Rate of Employees Aged Below 30 | 53 | 30 | 91 | |
| Turnover Rate of Employees in Hong Kong | 1 | 4 | 2 | |
| Turnover Rate of Employees in Mainland China | 135 | 91 | 262 | |
| Turnover Rate of Female Employees | 47 | 35 | 102 | |
| Turnover Rate of Male Employees | 89 | 60 | 162 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 38.4 |
| Percentage of Trained General Employees | % | 39.3 |
| Percentage of Trained Male Employees | % | 61.6 |
| Percentage of Trained Senior Management | % | 22.3 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 3.4 | 1.9 | 7.1 |
| Average Training Hours (General Staff) | hours | 2.5 | 11.6 | |
| Average Training Hours (Male) | hours | 3.2 | 2 | 6 |
| Average Training Hours (Senior Management) | hours | 5.9 | 7.8 | 4.7 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Suppliers in Mainland China | 1197 | 1634 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 70.97 | 67.7 | |
| Total Number of Customer Complaints | 2922 | 4995 | 8376 |