Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Discharge amount of waste water | m³ | 1714250 | 1929041 | 1902661 | 22 |
| NOx emissions | tonne | 7.7342 | 12.7336 | 7.6358 | 22 |
| PM emissions | tonne | 0.2711 | 0.1907 | 0.1096 | 22 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Direct emissions (Scope 1) | tonnes of CO2 equivalent | 7353.33 | 5641.84 | 5126.59 | 22 |
| Indirect emissions (Scope 2) | tonnes of CO2 equivalent | 43687.16 | 83060.02 | 53082.63 | 22 |
| Total GHG emissions per square meter of floor area (Scope 1 and Scope 2) | kg CO2 equivalent/m² | 84.28 | 135.49 | 88.77 | 22 |
| Total greenhouse gas (GHG) emissions | tonnes of CO2 equivalent | 50956.82 | 88087.85 | 58115.21 | 22 |
| Total greenhouse gas emissions reduction compared with 2020 | % | 34.4% | 23 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total amount of hazardous medical waste per square meter of floor area | kg/m² | 2.14 | 1.96 | 2.39 | 22 |
| Total discharge of hazardous medical waste | tonne | 1297.48 | 1281.39 | 1564.32 | 22 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Reduction in total non-hazardous waste discharge compared with 2020 | tonnes | 285 | 24 | ||
| Total amount of non-hazardous medical waste per square meter of floor area | kg/m² | 17.04 | 10.71 | 10.27 | 22 |
| Total amount of recycled waste | tonne | 2366.22 | 516.96 | 571.25 | 22 |
| Total discharge of non-hazardous waste | tonne | 10303.09 | 7010 | 6725 | 22 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Nitrogen emission concentration of boiler 1 after low-nitrogen transformation at Wugang General Hospital | mg/m3 | 23 | 23 |
| Nitrogen emission concentration of boiler 2 after low-nitrogen transformation at Wugang General Hospital | mg/m3 | 37 | 23 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | MWh | 3726.87 | 673.63 | 760.89 | 25 |
| LPG consumption | MWh | 701.3 | 326.08 | 688.53 | 25 |
| Nature gas consumption | MWh | 24706.54 | 25637.59 | 23629.57 | 25 |
| Petrol consumption | MWh | 2887.64 | 1513.4 | 1091.52 | 25 |
| Purchased electricity | MWh | 61445.49 | 57444.4 | 55482.05 | 25 |
| Total energy consumption | MWh | 93467.84 | 85595.1 | 81652.56 | 25 |
| Total energy consumption of the Company and its member medical institutions | MWh | 81652.56 | 26 | ||
| Total energy consumption per square meter of floor area | MWh/m² | 0.15 | 0.13 | 0.12 | 25 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Fresh water consumption | m³ | 1961515 | 1788553 | 1827881 | 26 |
| Fresh water consumption per RMB10000 of operating revenue | m³/RMB10000 | 9.27 | 6.5 | 4.11 | 26 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Planned reduction in water consumption (per ten thousand of operating income) compared with 2020 | % | 16 | 27 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total consumption of packaging materials | tonne | 80.23 | 51.91 | 154.28 | 26 |
| Total consumption of packaging materials per RMB10000 of operating revenue | tonne/RMB10000 | 0.00038 | 0.00019 | 0.00035 | 26 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Greening space and vegetation coverage by tree planting and seeding | square meters | 14553 | 23 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of contract employees | persons | 10788 | 31 | ||
| Number of dispatched employees | persons | 2244 | 31 | ||
| Number of employees aged between 30-50 | person | 6513 | 8092 | 9441 | 30 |
| Number of employees in Beijing (Beijing-based hospital and the headquarters) | person | 5110 | 5188 | 5689 | 30 |
| Number of employees outside of Beijing | person | 9379 | 9545 | 9733 | 30 |
| Number of employees over the age of 50 | person | 1490 | 1732 | 2162 | 30 |
| Number of employees under the age of 30 | person | 4696 | 3999 | 3819 | 30 |
| Number of female employees | person | 9002 | 9773 | 10940 | 30 |
| Number of male employees | person | 3697 | 4050 | 4482 | 30 |
| Number of newly recruited employees in this reporting period | person | 869 | 869 | 1124 | 30 |
| Total number of employees | person | 12699 | 13823 | 15422 | 30 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Turnover of employees aged between 30–50 | % | 5.21 | 5.51 | 10.6 | 31 |
| Turnover of employees in Beijing (Beijing-based hospital and the headquarters) | % | 4.94 | 5.82 | 6.64 | 31 |
| Turnover of employees outside of Beijing | % | 5.08 | 5.61 | 8.14 | 31 |
| Turnover of employees over the age of 50 | % | 9.8 | 7.42 | 3.63 | 31 |
| Turnover of employees under the age of 30 | % | 8.99 | 9.96 | 10.52 | 31 |
| Turnover of female employees | % | 6.61 | 6.74 | 6.65 | 30 |
| Turnover of male employees | % | 7.49 | 8.04 | 4.21 | 30 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | day | 24 | 33 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Investments in work safety | RMB10000 | 4071 | 3796 | 4271 | 33 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of employees participating in trainings | No. of person | 87356 | 79385 | 108452 | 35 |
| Number of training events at provincial level or above held by Guangdong 999 Brain Hospital | 10 | 37 | |||
| Proportion of employees participating in trainings | % | 92.47 | 92.43 | 89.37 | 35 |
| Proportion of female employees participating in training | % | 81.24 | 36 | ||
| Proportion of male employees participating in training | % | 66.95 | 36 | ||
| Proportion of middle-level employees and middle management participating in training | % | 69.72 | 36 | ||
| Proportion of ordinary employees participating in training | % | 80.87 | 36 | ||
| Proportion of senior management participating in training | % | 67.68 | 36 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average training hours for female employees | hours | 42.85 | 36 | ||
| Average training hours for male employees | hours | 40.39 | 36 | ||
| Average training hours for middle-level employees and middle management | hours | 33.38 | 36 | ||
| Average training hours for ordinary employees | hours | 54.59 | 36 | ||
| Average training hours for senior management | hours | 64.01 | 36 | ||
| Average training time for each employee | hours | 52.86 | 35 | ||
| Investments in employee training | RMB10000 | 869.37 | 271.87 | 647.48 | 35 |
| Training hours for employees | hour | 218985 | 255929 | 649853 | 35 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers in 2021 - Central China | 363 | 38 | |
| Number of suppliers in 2021 - North China | 615 | 38 | |
| Number of suppliers in 2021 - Northeast China | 38 | 38 | |
| Number of suppliers in 2021 - South China | 169 | 38 | |
| Number of suppliers in 2021 - Total | 1257 | 38 | |
| Number of suppliers in 2021 - West China | 72 | 38 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of legal compliance and risk trainings for suppliers | time | 20 | 99 | 50 | 38 |
| Number of participants of legal compliance and risk trainings for suppliers | No. of person | 221 | 583 | 100 | 38 |
| Number of supplier compliance and risk prevention training programs provided | programs | 50 | 40 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of drug suppliers disqualified | 77 | 39 | |
| Number of drug suppliers qualified | 416 | 39 | |
| Number of drug suppliers reviewed | 540 | 39 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Patient satisfaction rate with services provided | % | 93 | 40 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of categories of products qualified | 1125 | 39 | |
| Number of major cooperation projects launched | projects | 10 | 40 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of closed legal cases in respect of corruption | No. of cases | - | 49 |
| Number of corruption case(s) | No. of cases | 1 | 48 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers with integrity agreements | 1021 | 39 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of anti-corruption training sessions | No. of sessions | 36 | 50 | 48 | |
| Number of participants in anti-corruption trainings | person | 3692 | 4517 | 6538 | 48 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| ESG – Pioneer 50 Index of Central SOEs ranking for CR Medical | Top 10 | 12 | |||
| Number of community-based free medical services | time | 597 | 592 | 557 | 49 |
| Number of participants attracted to activities | participants | 8500 | 40 | ||
| Number of public health education activities | time | 19622 | 48767 | 10226 | 49 |
| Rising Star Responsibility Award at the 13th Corporate Social Responsibility Blue Book Launch Conference & ESG China Forum Winter Summit | Awarded | 12 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of employee volunteers | person | 2051 | 1928 | 2335 | 49 |
| Number of people benefited from community-based free medical services | person | 58640 | 79418 | 47642 | 49 |
| Number of people benefited from public health education | person | 185328 | 2199749 | 158505 | 49 |
| Number of people benefited from volunteer activities conducted by employees | person | 88018 | 121709 | 107983 | 49 |
| Number of sessions of activities supported | sessions | 450 | 40 | ||
| Number of volunteer activities conducted by employees | time | 1878 | 2753 | 851 | 49 |
| Total amount invested in green procurement | million RMB | 174.55 | 39 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonne | 0.2711 | 0.1907 | 0.1096 |
| NOₓ Emissions | tonne | 7.7342 | 12.7336 | 7.6358 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2 equivalent | 7353.33 | 5641.84 | 5126.59 |
| Indirect Energy Emissions (Scope 2) | tonnes of CO2 equivalent | 43687.16 | 83060.02 | 53082.63 |
| Total GHG Emissions | tonnes of CO2 equivalent | 50956.82 | 88087.85 | 58115.21 |
| Total GHG Emissions Intensity (By Area) | kg CO2 equivalent/m² | 84.28 | 135.49 | 88.77 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Hazardous Waste | tonne | 1297.48 | 1281.39 | 1564.32 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 2.14 | 1.96 | 2.39 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 10303.09 | 7010 | 6725 |
| Non-Hazardous Waste Recycled | tonne | 2366.22 | 516.96 | 571.25 |
| Total Non-Hazardous Waste Intensity (By Area) | kg/m² | 17.04 | 10.71 | 10.27 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 3726.87 | 673.63 | 760.89 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.15 | 0.13 | 0.12 |
| Gasoline Consumption | MWh | 2887.64 | 1513.4 | 1091.52 |
| LPG Consumption | MWh | 701.3 | 326.08 | 688.53 |
| Natural Gas Consumption | MWh | 24706.54 | 25637.59 | 23629.57 |
| Purchased Electricity | MWh | 61445.49 | 57444.4 | 55482.05 |
| Total Energy Consumption | MWh | 93467.84 | 85595.1 | 81652.56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | m³ | 1961515 | 1788553 | 1827881 |
| Water Consumption Intensity (By Revenue) | m³/RMB10000 | 9.27 | 6.5 | 4.11 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Packaging Material Intensity (By Revenue) | tonne/RMB10000 | 0.00038 | 0.00019 | 0.00035 |
| Packaging Materials Consumed | tonne | 80.23 | 51.91 | 154.28 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Contractors | person | 2244 | ||
| Number of Employees Aged 30-50 | person | 6513 | 8092 | 9441 |
| Number of Employees Aged Above 50 | person | 1490 | 1732 | 2162 |
| Number of Employees Aged Below 30 | person | 4696 | 3999 | 3819 |
| Number of Female Employees | person | 9002 | 9773 | 10940 |
| Number of Male Employees | person | 3697 | 4050 | 4482 |
| Number of New Employees | person | 869 | 869 | 1124 |
| Number of Total Employees | person | 12699 | 13823 | 15422 |
| Percentage of Contractors | percent | 14.6 | ||
| Percentage of Employees Aged 30-50 | percent | 51.3 | 58.5 | 61.2 |
| Percentage of Employees Aged Above 50 | percent | 11.7 | 12.5 | 14 |
| Percentage of Employees Aged Below 30 | percent | 37 | 28.9 | 24.8 |
| Percentage of Female Employees | percent | 70.9 | 70.7 | 70.9 |
| Percentage of Male Employees | percent | 29.1 | 29.3 | 29.1 |
| Percentage of New Employees | percent | 6.8 | 6.3 | 7.3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 5.21 | 5.51 | 10.6 |
| Turnover Rate of Employees Aged Above 50 | % | 9.8 | 7.42 | 3.63 |
| Turnover Rate of Employees Aged Below 30 | % | 8.99 | 9.96 | 10.52 |
| Turnover Rate of Female Employees | % | 6.61 | 6.74 | 6.65 |
| Turnover Rate of Male Employees | % | 7.49 | 8.04 | 4.21 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 24 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Investment in Work Safety | RMB10000 | 4071 | 3796 | 4271 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 92.47 | 92.43 | 89.37 |
| Percentage of Trained Female Employees | % | 81.24 | ||
| Percentage of Trained General Employees | % | 80.87 | ||
| Percentage of Trained Male Employees | % | 66.95 | ||
| Percentage of Trained Middle Management | % | 69.72 | ||
| Percentage of Trained Senior Management | % | 67.68 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 42.85 | ||
| Average Training Hours (General Staff) | hours | 54.59 | ||
| Average Training Hours (Male) | hours | 40.39 | ||
| Average Training Hours (Middle Management) | hours | 33.38 | ||
| Average Training Hours (Senior Management) | hours | 64.01 | ||
| Average Training Hours per Employee | hours | 52.86 | ||
| Total Training Hours | hour | 218985 | 255929 | 649853 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Central China | 363 | |
| Number of Suppliers in North China | 615 | |
| Number of Suppliers in Northeast China | 38 | |
| Number of Suppliers in South China | 169 | |
| Number of Suppliers in West China | 72 | |
| Number of Total Suppliers | 1257 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | sessions | 20 | 99 | 50 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | 540 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Confirmed Incidents of Corruption | No. of cases | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | No. of sessions | 36 | 50 | |
| Number of People Participated in Ethical Standards and Anti-corruption Training | person | 3692 | 4517 | 6538 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | person | 2051 | 1928 | 2335 |
| Number of Volunteer Activities Sessions | time | 1878 | 2753 | 851 |
| Number of Volunteers among Employees | person | 2051 | 1928 | 2335 |