2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Air sound insulation performance of household floor (JY Uniworld, Zengcheng) | dB | 55.15 | 67 | |
| Nitrogen oxides | kg | 266.43 | 449.67 | 85 |
| Particulate matter | kg | 4.39 | 30.54 | 85 |
| Sulfur dioxide | kg | 0.63 | 0.75 | 85 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity | tCO2e/million revenue | 3.47 | 4.89 | 85 |
| Greenhouse gas emissions (Scope 1 + Scope 2) | tCO2e | 8135.51 | 9780.96 | 85 |
| Greenhouse gas emissions (Scope 1) | tCO2e | 672.26 | 464.98 | 85 |
| Greenhouse gas emissions (Scope 2) | tCO2e | 7463.25 | 9315.98 | 85 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Hazardous Waste | Tonnes | 27.98 | 16.61 | 85 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Non-hazardous Waste | Tonnes | 453.74 | 559.77 | 85 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Diesel | Litre | 2100 | 85 | |
| Direct energy consumption | Thousands of kWh | 3061.58 | 2012.29 | 85 |
| Electricity consumption | Thousands of kWh | 8902.44 | 11572.96 | 85 |
| Energy consumption intensity | million revenue | 5.1 | 6.79 | 85 |
| Gasoline | Litre | 44252.04 | 50897.67 | 85 |
| Indirect energy consumption | Thousands of kWh | 8902.44 | 11573.05 | 85 |
| Liquefied petroleum gas | kg | 3315 | 85 | |
| Number of LED energy-saving lamps replaced in hotels | lamps | 800 | 72 | |
| Pipelined natural gas | m³ | 268161.1 | 159094.64 | 85 |
| Total energy consumption | Thousands of kWh | 11964.02 | 13585.34 | 85 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Water consumption | m³ | 427167.6 | 695519.55 | 85 |
| Water consumption intensity | m³/million revenue | 182 | 347.76 | 85 |
| Water saved per month at Just Stay Hotel, Panyu, Guangzhou | tons | 10 | 74 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Annual cost saving from underground garage and garden pole lamp of Lychee Town Phase I project | RMB | 159500 | 72 |
| Annual electricity consumption reduction from underground garage and garden pole lamp of Lychee Town Phase I project | kWh | 261396 | 72 |
| Average comprehensive shading coefficient of external windows compared with design standard (JY Uniworld, Zengcheng) | % increase | 5 | 67 |
| Average monthly cost saving from central air-conditioning cooling system at Just Stay Hotel, Panyu, Guangzhou | RMB | 2200 | 72 |
| Average monthly electricity consumption reduction from LED energy-saving lamps in hotels | kWh | 1400 | 72 |
| Average monthly electricity consumption reduction from central air-conditioning cooling system at Just Stay Hotel, Panyu, Guangzhou | kWh | 3200 | 72 |
| Water fee saved per month at Just Stay Hotel, Panyu, Guangzhou | RMB | 340 | 74 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of employees - 31-40 years old | persons | 428 | 87 |
| Number of employees - 41-50 years old | persons | 217 | 87 |
| Number of employees - Above 50 years old | persons | 52 | 87 |
| Number of employees - Below 30 years old | persons | 286 | 87 |
| Number of employees - Female | persons | 518 | 87 |
| Number of employees - Full time | persons | 983 | 87 |
| Number of employees - Mainland China | persons | 966 | 87 |
| Number of employees - Male | persons | 465 | 87 |
| Number of employees - Overseas and Hong Kong, Macao and Taiwan | persons | 17 | 87 |
| Percentage of employees - 31-40 years old | 44% | 87 | |
| Percentage of employees - 41-50 years old | 22% | 87 | |
| Percentage of employees - Above 50 years old | 5% | 87 | |
| Percentage of employees - Below 30 years old | 29% | 87 | |
| Percentage of employees - Female | 53% | 87 | |
| Percentage of employees - Full time | 100% | 87 | |
| Percentage of employees - Mainland China | 98% | 87 | |
| Percentage of employees - Male | 47% | 87 | |
| Percentage of employees - Overseas and Hong Kong, Macao and Taiwan | 2% | 87 | |
| Percentage of employees by age group: 31-40 | % | 44 | 40 |
| Percentage of employees by age group: 41-50 | % | 22 | 40 |
| Percentage of employees by age group: Above 50 | % | 5 | 40 |
| Percentage of employees by age group: Below 30 | % | 29 | 40 |
| Percentage of employees by gender: Female | % | 47 | 40 |
| Percentage of employees by gender: Male | % | 53 | 40 |
| Percentage of employees by region: Mainland China | % | 98 | 40 |
| Percentage of employees by region: Overseas and Hong Kong, Macao and Taiwan regions | % | 2 | 40 |
| Total number of employees | persons | 983 | 87 |
| Total number of full-time employees | 983 | 40 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of employee turnover - 31-40 years old | persons | 158 | 87 |
| Number of employee turnover - 41-50 years old | persons | 36 | 87 |
| Number of employee turnover - Above 50 years old | persons | 11 | 87 |
| Number of employee turnover - Below 30 years old | persons | 221 | 87 |
| Number of employee turnover - Female | persons | 217 | 87 |
| Number of employee turnover - Mainland China | persons | 423 | 87 |
| Number of employee turnover - Male | persons | 209 | 87 |
| Number of employee turnover - Overseas and Hong Kong, Macao and Taiwan | persons | 3 | 87 |
| Turnover rate - 31-40 years old | 16% | 87 | |
| Turnover rate - 41-50 years old | 4% | 87 | |
| Turnover rate - Above 50 years old | 1% | 87 | |
| Turnover rate - Below 30 years old | 22% | 87 | |
| Turnover rate - Female | 22% | 87 | |
| Turnover rate - Mainland China | 43% | 87 | |
| Turnover rate - Male | 21% | 87 | |
| Turnover rate - Overseas and Hong Kong, Macao and Taiwan | 0.003% | 87 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | 70 | 87 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Impact sound insulation performance of bedroom and living room floor (JY Uniworld, Zengcheng) | dB | 63 | 67 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of employees trained (Female) | 100% | 88 | |
| Percentage of employees trained (General employee) | 100% | 88 | |
| Percentage of employees trained (Male) | 100% | 88 | |
| Percentage of employees trained (Middle management personnel) | 100% | 88 | |
| Percentage of employees trained (Senior management personnel) | 100% | 88 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average training hours of the Group's employees (Female) | hours/year | 22.27 | 38.23 | 41.28 | 44 |
| Average training hours of the Group's employees (General employee) | hours/year | 27.56 | 37.74 | 27.32 | 44 |
| Average training hours of the Group's employees (Male) | hours/year | 33.43 | 37.02 | 46.03 | 44 |
| Average training hours of the Group's employees (Middle management) | hours/year | 33.29 | 105.54 | 25.82 | 44 |
| Average training hours of the Group's employees (Senior management) | hours/year | 14.88 | 23.75 | 51.03 | 44 |
| Average training hours per employee (Female) | hours | 41.28 | 88 | ||
| Average training hours per employee (General employee) | hours | 27.32 | 88 | ||
| Average training hours per employee (Male) | hours | 37.02 | 88 | ||
| Average training hours per employee (Middle management personnel) | hours | 25.28 | 88 | ||
| Average training hours per employee (Senior management personnel) | hours | 23.75 | 88 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers (Central China) | entity | 24 | 88 |
| Number of suppliers (East China) | entity | 23 | 88 |
| Number of suppliers (South China) | entity | 528 | 88 |
| Number of suppliers (Southwest China) | entity | 39 | 88 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Increase in number of suppliers with ISO certification compared with previous year | 4 | 55 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers where relevant policies (especially environmental protection and social policies) are being implemented | entity | 66 | 88 |
| Number of suppliers with ISO certification (including ISO9000, ISO14000, ISO45000) in the Group’s supplier reserve | 66 | 55 | |
| Number of suppliers with ISO9001, ISO14001, GB/T28001 certification in the Group’s supplier reserve | 13 | 55 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Call-back satisfaction rate | 95.71% | 31 | ||
| Completion rate of satisfactorily addressed household problems | 99.29% | 31 | ||
| Number of callbacks after complaint processing | times | 308 | 88 | |
| Number of complaints | times | 576 | 88 | |
| Number of customer service outbound calls | times | 1336 | 88 | |
| Property owner satisfaction score, Clearwater Bay No. 3 | out of 100 | 86 | 84.44 | 31 |
| Property owner satisfaction score, Gaoliqong Town | out of 100 | 80 | 88.52 | 31 |
| Property owner satisfaction score, Lychee Town | out of 100 | 81.8 | 85.04 | 31 |
| Property owner satisfaction score, Zhuodu Property in General | out of 100 | 83.8 | 84.24 | 31 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of whistle-blowing emails received by Group integrity whistle-blowing email | emails | 5 | 62 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of reports or complaints received by Audit and Supervision Center | 7 | 62 | |
| Number of suppliers signing 'Integrity Agreement' | entity | 271 | 88 |
| Number of valid whistle-blowing emails | emails | 2 | 62 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Aggregate probity training hours | hours | 231 | 60 |
| Anti-corruption training times | times | 6 | 88 |
| Number of anti-corruption training participants | persons | 70 | 88 |
| Number of anti-corruption training sessions conducted | sessions | 10 | 62 |
| Number of anti-corruption training sessions for other functional departments | sessions | 6 | 62 |
| Number of employees covered by probity training | employees | 70 | 60 |
| Number of internal anti-corruption training sessions for Audit and Supervision Center staff | sessions | 4 | 62 |
| Number of probity training sessions held | sessions | 6 | 60 |
| Total anti-corruption training hours for the year | hours | 234 | 88 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of households giving feedback on normal issues | households | 282 | 31 |
| Number of households with satisfactorily addressed problems | households | 280 | 31 |
| Number of publicity events on environmental protection awareness of waste separation in households in different projects | events | 30 | 74 |
| Number of publicity events on waste separation carried out by the Group | events | 12 | 74 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Community investment amount invested | RMB | 729500.5 | 88 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 4.39 | 30.54 |
| NOₓ Emissions | kg | 266.43 | 449.67 |
| SOₓ Emissions | kg | 0.63 | 0.75 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 672.26 | 464.98 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 7463.25 | 9315.98 |
| Total GHG Emissions | tCO2e | 8135.51 | 9780.96 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/million revenue | 3.47 | 4.89 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Hazardous Waste | Tonnes | 27.98 | 16.61 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 453.74 | 559.77 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Diesel Fuel Consumption | Litre | 2100 | |
| Energy Consumption Intensity (By Revenue) | million revenue | 5.1 | 6.79 |
| Gasoline Consumption | Litre | 44252.04 | 50897.67 |
| LPG Consumption | kg | 3315 | |
| Natural Gas Consumption | m³ | 268161.1 | 159094.64 |
| Purchased Electricity | Thousands of kWh | 8902.44 | 11572.96 |
| Total Direct Energy Consumption | Thousands of kWh | 3061.58 | 2012.29 |
| Total Energy Consumption | Thousands of kWh | 11964.02 | 13585.34 |
| Total Indirect Energy Consumption | Thousands of kWh | 8902.44 | 11573.05 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | m³ | 427167.6 | 695519.55 |
| Water Consumption Intensity (By Revenue) | m³/million revenue | 182 | 347.76 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 16800 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 645 |
| Number of Employees Aged Above 50 | persons | 52 |
| Number of Employees Aged Below 30 | persons | 286 |
| Number of Employees in Mainland China | persons | 966 |
| Number of Female Employees | persons | 518 |
| Number of Full-time Employees | persons | 983 |
| Number of Male Employees | persons | 465 |
| Number of Total Employees | persons | 983 |
| Percentage of Employees Aged 30-50 | % | 66 |
| Percentage of Employees Aged Above 50 | % | 5 |
| Percentage of Employees Aged Below 30 | % | 29 |
| Percentage of Employees in Mainland China | % | 98 |
| Percentage of Female Employees | % | 53 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 47 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 20 |
| Turnover Rate of Employees Aged Above 50 | % | 1 |
| Turnover Rate of Employees Aged Below 30 | % | 22 |
| Turnover Rate of Employees in Mainland China | % | 43 |
| Turnover Rate of Female Employees | % | 22 |
| Turnover Rate of Male Employees | % | 21 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 70 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 22.27 | 38.23 | 41.28 |
| Average Training Hours (General Employees) | hours | 27.56 | 37.74 | 27.32 |
| Average Training Hours (Male) | hours | 33.43 | 37.02 | 37.02 |
| Average Training Hours (Middle Management) | hours | 33.29 | 105.54 | 25.28 |
| Average Training Hours (Senior Management) | hours | 14.88 | 23.75 | 23.75 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Central China | entity | 24 |
| Number of Suppliers in East China | entity | 23 |
| Number of Suppliers in South China | entity | 528 |
| Number of Suppliers in Southwest China | entity | 39 |
| Number of Total Suppliers | entity | 614 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Suppliers Certified to ISO 14001 Environmental Management System | % | 19.7 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 99.29 |
| Satisfaction Rate of Customer Complaint Handling | % | 95.71 |
| Total Number of Customer Complaints | times | 576 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Hours of Anti-corruption Training | hours/person | 3.34 |
| Number of Anti-corruption Training Session | sessions | 10 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 70 |
| Total Hours of Anti-corruption Training | hours | 234 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Social Investment | RMB | 729500.5 |