2021 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Paper saved through green office initiatives | pieces | 1850 | 51 |
| Toner cartridges replaced and recycled | cartridges | 111 | 48, 51 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total electricity consumption | kWh | 6686632.33 | 51 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total water consumption (drinking water) | tons | 74.09 | 51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average paid leave per employee | days | 9.75 | 54 |
| Coverage of employee health checks | 100% | 54 | |
| Coverage of employee health checks and health files | 100% | 11 | |
| Number of employees recruited from society | 304 | 54 | |
| Number of new employees | 346 | 54 | |
| Operating revenue | RMB million | 1426.77 | 11 |
| Percentage of call center personnel | % | 2.54 | 54 |
| Percentage of female employees | % | 33.28 | 54 |
| Percentage of male employees | % | 66.72 | 54 |
| Percentage of sales representatives | % | 2.71 | 54 |
| Percentage of technical and R&D personnel | % | 80.35 | 54 |
| Social insurance coverage | 100% | 54 | |
| Social insurance enrolment rate of employees | 100% | 11 | |
| Total assets | RMB million | 2378.5 | 11 |
| Total employees | 1812 | 11 | |
| Total number of employees | 1812 | 54 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Aggregate paid leave of all employees | days | 17921 | 54 |
| Employee turnover rate for employees aged 35-44 | % | 3.63 | 54 |
| Employee turnover rate for employees aged 45-54 | % | 0.81 | 54 |
| Employee turnover rate for employees under 35 | % | 11.57 | 54 |
| Employee turnover rate for female employees | % | 4.49 | 54 |
| Employee turnover rate for male employees | % | 11.51 | 54 |
| Overall employee turnover rate | % | 16 | 54 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of participants in work safety training | persons | 91 | 58 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Coverage rate of professional and technical training | 100% | 58 | |
| Number of professional and technical training sessions | sessions | 103 | 58 |
| Number of trainees in professional and technical training | persons | 14053 | 58 |
| Percentage of management personnel | % | 14.4 | 54 |
| R&D input | RMB million | 122.88 | 11 |
| Training opportunities offered to employees | 14053 | 11 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Investment in professional and technical training | RMB | 493100 | 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of domestic suppliers | 1236 | 65 | |
| Number of foreign suppliers | 1 | 65 | |
| Number of suppliers located in Beijing | 1019 | 65 | |
| Number of suppliers outside Beijing | 218 | 65 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Enterprise customers developed for cloud services | customers | 20 | 20 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of authorized patents obtained | patents | 1 | 36 |
| Number of registered software copyrights obtained | software copyrights | 17 | 36 |
| Optical cables laid for Beijing e-government private network | kilometers | 664.18 | 20 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Enterprise systems provided with safe and stable cloud services | systems | 200 | 20 |
| Enterprises provided with safe and stable cloud services | enterprises | 70 | 20 |
| Investment in information security training | RMB | 80000 | 54 |
| Number of information security training sessions | 12 | 54 | |
| Number of participants in information security training | 454 | 54 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of anti-corruption lecture sessions | sessions | 13 | 36 |
| Number of compliance trainings | trainings | 4 | 36 |
| Number of participants in anti-corruption lectures | participants | 300 | 36 |
| Number of participants in compliance trainings | participants | 1726 | 36 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Base stations built for Beijing e-government private network | 122 | 20 | |
| Number of employees visited in holidays | employees | 4242 | 59 |
| Total social contribution | RMB million | 543.62 | 11 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Amount spent helping needy employees | RMB | 203000 | 59 |
| Charity donations | RMB | 300000 | 65 |
| Government departments provided with secure and stable cloud services | departments | 138 | 20 |
| Government systems provided with secure and stable cloud services | systems | 630 | 20 |
| Spending on purchasing products from poor areas | RMB | 740000 | 65 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Grid Electricity Consumption | kWh | 6686632.33 |
| Purchased Electricity | kWh | 6686632.33 |
| Total Indirect Energy Consumption | kWh | 6686632.33 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | tons | 74.09 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of New Employees | 346 | |
| Number of New Employees (Social Recruitment) | 304 | |
| Number of Total Employees | 1812 | |
| Percentage of Bachelor's Degree Employees | % | 68.21 |
| Percentage of Below Junior College Employees | % | 22.46 |
| Percentage of Employees Aged 30-50 | % | 37.25 |
| Percentage of Employees Aged Above 50 | % | 10.76 |
| Percentage of Employees Aged Below 30 | % | 51.99 |
| Percentage of Female Employees | % | 33.28 |
| Percentage of Male Employees | % | 66.72 |
| Percentage of Master's Degree Employees | % | 9.33 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Female Employees | % | 4.49 |
| Turnover Rate of Male Employees | % | 11.51 |
| Turnover Rate of Total Employees | % | 16 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of People Receiving Training on Work Safety | persons | 91 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours per capita | 27.77 |
| Average Training Hours (General Staff) | hours per capita | 27.18 |
| Average Training Hours (Male) | hours per capita | 26.82 |
| Average Training Hours (Middle Management) | hours per capita | 33.74 |
| Average Training Hours (Senior Management) | hours per capita | 18.22 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Local Suppliers | 1019 | |
| Number of Suppliers in Mainland China | 1236 | |
| Number of Suppliers in Overseas | 1 | |
| Number of Total Suppliers | 1237 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | IPR | 18 |
| Number of Patents Granted | patents | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Anti-corruption Training Session | sessions | 13 |
| Number of Attendance for Anti-corruption Training | participants | 300 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | participants | 2026 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB | 740000 |
| Total Public Welfare Donations | RMB | 300000 |
| Total Social Investment | RMB | 1243000 |