2021 Xiabuxiabu Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| GHG emission per unit of operating revenue | tCO₂e/RMB million | 20.2 | 39 |
| Scope 1: direct GHG emission | tCO₂e | 2048.66 | 39 |
| Scope 2: indirect GHG emission | tCO₂e | 122133.24 | 39 |
| Total GHG emission | tCO₂e | 124181.9 | 39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Electricity consumption per unit of operating revenue | kWh/RMB million | 34196.06 | 39 |
| Gasoline consumption | litre | 32198.88 | 39 |
| Gasoline consumption per unit of operating revenue | litre/RMB million | 5.24 | 39 |
| Natural gas consumption | m³ | 904001.7 | 39 |
| Natural gas consumption per unit of operating revenue | m³/RMB million | 147.06 | 39 |
| Total electricity consumption | kWh | 210212112.22 | 39 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Catering sewage discharge | m³ | 2268501.39 | 39 |
| Catering sewage discharge per unit of operating revenue | m³/RMB million | 369.03 | 39 |
| Municipal water consumption | m³ | 2668825.16 | 39 |
| Municipal water consumption per unit of operating revenue | m³/RMB million | 434.15 | 39 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Average electricity consumption reduction target for Coucou restaurants | % reduction from 2020 base year | 5 | 44 |
| Total energy consumption reduction target for Xiabuxiabu central kitchen | % reduction from 2020 base year | 10 | 44 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Average water consumption reduction target for Coucou restaurants | % reduction from 2020 base year | 5 | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of Xiabuxiabu restaurants | restaurants | 841 | 21 |
| Number of Xiabuxiabu restaurants opened | restaurants | 52 | 16 |
| Number of Xiabuxiabu restaurants operated | restaurants | 841 | 16 |
| Number of Xiabuxiabu restaurants owned and operated | restaurants | 841 | 5 |
| Number of new Xiabuxiabu restaurants opened | restaurants | 52 | 5, 21 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate | % | 122% | 52 | |
| Employee turnover rate in HK, Macau and Taiwan | % | 96% | 52 | |
| Employee turnover rate in Mainland China | % | 122% | 52 | |
| Female employee turnover rate | % | 110% | 52 | |
| Male employee turnover rate | % | 141% | 52 | |
| Seat turnover rate for Coucou restaurants | x | 2.5 | 21 | |
| Seat turnover rate for Xiabuxiabu restaurants | x | 2.3 | 21 | |
| Turnover rate of employees aged 30 and below | % | 178% | 52 | |
| Turnover rate of employees aged 31-45 | % | 81% | 52 | |
| Turnover rate of employees aged above 45 | % | 74% | 52 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|
| Rate of work-related fatalities in FY2019 | % | 0% | 52 | ||
| Rate of work-related fatalities in FY2020 | % | 0% | 52 | ||
| Rate of work-related fatalities in FY2021 | % | 0% | 52 |
Lost days due to work injury.
| Indicator | Unit | FY2021 | Report Pages |
|---|---|---|---|
| Lost days due to work-related injury | day | 2205.46 | 52 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of female employees trained | % | 63 | 63 |
| Percentage of male employees trained | % | 66 | 63 |
| Percentage of managers or above trained | % | 91 | 63 |
| Percentage of other level employees trained | % | 64 | 63 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hours received by female employees | hours | 5.43 | 63 |
| Average training hours received by male employees | hours | 3.76 | 63 |
| Average training hours received by managers or above | hours | 9.57 | 63 |
| Average training hours received by other level employees | hours | 6.25 | 63 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of cities with Coucou restaurants | cities | 42 | 5, 16, 21 |
| Number of new Coucou restaurants opened | restaurants | 43 | 5, 21 |
| Number of provinces and autonomous regions with Xiabuxiabu restaurants | provinces and autonomous regions | 21 | 5, 16 |
| Number of provinces with Coucou restaurants | provinces | 19 | 5, 16, 21 |
| Number of provinces with Xiabuxiabu restaurants | provinces | 21 | 21 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of SARs with Coucou restaurants | SAR | 1 | 21 |
| Number of centrally administered municipalities with Coucou restaurants | municipalities | 3 | 5, 16, 21 |
| Number of centrally administered municipalities with Xiabuxiabu restaurants | municipalities | 3 | 5, 16, 21 |
| Number of cities with Xiabuxiabu restaurants | cities | 132 | 5, 16, 21 |
| Number of new restaurants opened | restaurants | 95 | 5 |
| Revenue growth rate | 12.7% | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Revenue | million RMB | 6147 | 5, 21 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 2048.66 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 122133.24 |
| Total GHG Emissions | tCO₂e | 124181.9 |
| Total GHG Emissions Intensity (By Revenue) | tCO₂e/RMB million | 20.2 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Gasoline Consumption | litre | 32198.88 |
| Gasoline Consumption Intensity (By Revenue) | litre/RMB million | 5.24 |
| Natural Gas Consumption | m³ | 904001.7 |
| Natural Gas Consumption Intensity (By Revenue) | m³/RMB million | 147.06 |
| Purchased Electricity | kWh | 210212112.22 |
| Purchased Electricity Intensity (By Revenue) | kWh/RMB million | 34196.06 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Municipal Water Consumption | m³ | 2668825.16 |
| Total Wastewater Discharge | m³ | 2268501.39 |
| Wastewater Discharge Intensity | m³/RMB million | 369.03 |
| Water Consumption Intensity (By Revenue) | m³/RMB million | 434.15 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 5 |
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 10 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 9296 |
| Number of Employees Aged Above 50 | employees | 6635 |
| Number of Employees Aged Below 30 | employees | 12605 |
| Number of Employees in Hong Kong and Mainland China | employees | 28536 |
| Number of Employees in Mainland China | employees | 28153 |
| Number of Female Employees | employees | 17477 |
| Number of Full-time Employees | employees | 14575 |
| Number of Male Employees | employees | 11059 |
| Number of Part-time Employees | employees | 13961 |
| Number of Total Employees | employees | 28588 |
| Percentage of Employees Aged 30-50 | percent | 32.5 |
| Percentage of Employees Aged Above 50 | percent | 23.2 |
| Percentage of Employees Aged Below 30 | percent | 44.1 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 99.8 |
| Percentage of Employees in Mainland China | percent | 98.5 |
| Percentage of Female Employees | percent | 61.1 |
| Percentage of Full-time Employees | percent | 51 |
| Percentage of Male Employees | percent | 38.7 |
| Percentage of Part-time Employees | percent | 48.8 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 81 |
| Turnover Rate of Employees Aged Below 30 | % | 178 |
| Turnover Rate of Employees in Mainland China | % | 122 |
| Turnover Rate of Female Employees | % | 110 |
| Turnover Rate of Male Employees | % | 141 |
| Turnover Rate of Total Employees | % | 122 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 2205.46 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 63 |
| Percentage of Trained Male Employees | % | 66 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 5.43 |
| Average Training Hours (General Staff) | hours | 6.25 |
| Average Training Hours (Male) | hours | 3.76 |
| Average Training Hours (Senior Management) | hours | 9.57 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Total Number of Customer Complaints | 134 |