2021 CORPORATE SOCIAL RESPONSIBILITY REPORT

Year: 2021
Published: 2022-04-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Direct emissions (Scope 1) - Gasoline consumption and emissions (tCO2e) tCO2e 162.49 110.07 103.55 28
Direct emissions (Scope 1) - Natural gas emissions (tCO2e) tCO2e 322.01 294.13 436.36 28
Indirect emissions (Scope 2, Scope 3) - Electricity emissions (tCO2e) tCO2e 6963.04 7728.96 8319.59 28
Indirect emissions (Scope 2, Scope 3) - Emissions from employee travel (train and air) (tCO2e) tCO2e 156.57 95.52 152.56 28
Per capita emissions (tCO2e/person) tCO2e/person 2.04 2.07 2.29 28
Total emissions (tCO2e) tCO2e 7447.54 8133.16 9012.07 28

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Amount of hazardous waste generated per capita by the Group building kg/person 0.03 0.02 27
Total amount of hazardous waste generated by the Group building tons 0.04 0.03 27

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Amount of general waste generated per capita by the Group building kg/person 123.6 119.22 51.01 27
Total amount of general waste generated by the Group building tons 143 129 78.7 27

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Electricity consumption per capita, Group headquarters kWh/person 3110.49 3063.83 27
Electricity consumption per capita, PICC Financial Services kWh/person 1249.11 1197.29 27
Electricity consumption per capita, PICC Health kWh/person 1275.76 1953.89 27
Electricity consumption per capita, PICC Hong Kong kWh/person 1766.27 1748.32 27
Electricity consumption per capita, PICC Life kWh/person 2244.67 2167.64 27
Electricity consumption per capita, PICC P&C kWh/person 4017.05 4489.97 27
Electricity consumption, Group headquarters kWh 5278456 4488406 27
Electricity consumption, PICC Financial Services kWh 324141 91068 27
Electricity consumption, PICC Health kWh 597321 707981 27
Electricity consumption, PICC Hong Kong kWh 111725 107750 27
Electricity consumption, PICC Life kWh 977198 1581461 27
Electricity consumption, PICC P&C kWh 17917619 5097485 27
Natural gas consumption per capita, Group headquarters cubic meters/person 52.78 40.72 27
Natural gas consumption per capita, PICC Health cubic meters/person 34.6 27
Natural gas consumption per capita, PICC Life cubic meters/person 41.54 29.09 27
Natural gas consumption per capita, PICC P&C cubic meters/person 42.36 42.66 27
Natural gas consumption, Group headquarters cubic meters 61046 67490 27
Natural gas consumption, PICC Health cubic meters 15903 27
Natural gas consumption, PICC Life cubic meters 33245 22116 27
Natural gas consumption, PICC P&C cubic meters 34453 38176 27
Official vehicle gasoline consumption, PICC Health liter 25762 15973 19630 27
Official vehicle gasoline consumption, PICC Life liter 20041 15193 10304 27
Official vehicle gasoline consumption, PICC P&C liter 22602 19060 10034 27

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Reclaimed water consumption, Group headquarters ton 6300 8815 12309 27
Reclaimed water consumption, PICC Life ton 7204 7302 11151 27
Reclaimed water consumption, PICC P&C ton 8028 16628 9962 27
Water consumption per capita, Group headquarters ton/person 10.08 12.3 11.14 27
Water consumption per capita, PICC Health ton/person 8.08 15.01 19.53 27
Water consumption per capita, PICC Life ton/person 8.36 9.75 12.51 27
Water consumption per capita, PICC P&C ton/person 16.53 6.44 6.96 27
Water consumption, Group headquarters ton 11664 14364 16917 27
Water consumption, PICC Health ton 3660 654 7930 27
Water consumption, PICC Life ton 5878 7483 10884 27
Water consumption, PICC P&C ton 21375 16574 18219 27

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Academic degree composition of on-the-job employees - Bachelor's degree persons 63989 58951 51713 23
Academic degree composition of on-the-job employees - College persons 112254 112794 112846 23
Academic degree composition of on-the-job employees - Master's degree or above persons 9338 9514 10447 23
Academic degree composition of on-the-job employees - Other persons 13370 12235 9358 23
Change in the number of on-the-job employees - Dismissed persons 516 426 471 23
Change in the number of on-the-job employees - Newly recruited persons 17242 8820 8468 23
Change in the number of on-the-job employees - Other persons 2007 2990 6133 23
Change in the number of on-the-job employees - Resigned persons 12109 8351 8499 23
Change in the number of on-the-job employees - Retired persons 2120 2394 2492 23
National May 1st Labor Medal 2 23
National May 1st Women's Model Post 1 23
National Pioneer Workers 2 23
National Women's Civilization Post 3 23
National Youth Civilization 5 23
Percentage of employees who returned after childcare leave (%) % 99 25
Territory composition of on-the-job employees - Domestic persons 198893 193433 184300 23
Territory composition of on-the-job employees - Overseas persons 58 61 64 23
Total number of employees on the job 12 months after returning from childcare leave 298 25
Total number of employees who returned from childcare leave during the reporting period 247 25
Total number of employees who should have been on the job 12 months after returning from childcare leave 306 25
Total number of employees who should have returned from childcare leave during the reporting period 248 25
Total number of employees who took childcare leave 2489 25
Total number of employees who took parental leave this year 265 25

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Employment rate 8.67% 4.56% 4.59% 23
Retention rate of employees after childcare leave (%) % 95 25
Turnover rate 7.41% 5.77% 9.54% 23

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 2021 Report Pages
Number of work-related deaths (persons) persons 11 9 10 25
Number of work-related injuries (persons) persons 113 177 25
Percentage of work-related deaths % 0.0065 0.0055 0.006 25

Lost days due to work injury.

Indicator Unit 2020 2021 Report Pages
Working days lost due to work-related injuries (days) days 5774.5 9217.5 25

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Percentage of employees trained - PICC AMC - Company leaders 100% 24
Percentage of employees trained - PICC AMC - Company-level executives 100% 24
Percentage of employees trained - PICC AMC - Department-level managers 100% 24
Percentage of employees trained - PICC AMC - Division-level managers 100% 24
Percentage of employees trained - PICC AMC - Female 100% 24
Percentage of employees trained - PICC AMC - Male 100% 24
Percentage of employees trained - PICC AMC - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Capital - Company leaders 100% 24
Percentage of employees trained - PICC Capital - Company-level executives 100% 24
Percentage of employees trained - PICC Capital - Department-level managers 100% 24
Percentage of employees trained - PICC Capital - Division-level managers 100% 24
Percentage of employees trained - PICC Capital - Female 100% 24
Percentage of employees trained - PICC Capital - Male 100% 24
Percentage of employees trained - PICC Capital - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Financial Services - Company leaders 100% 24
Percentage of employees trained - PICC Financial Services - Company-level executives 100% 24
Percentage of employees trained - PICC Financial Services - Department-level managers 100% 24
Percentage of employees trained - PICC Financial Services - Division-level managers 100% 24
Percentage of employees trained - PICC Financial Services - Female 100% 24
Percentage of employees trained - PICC Financial Services - Male 100% 24
Percentage of employees trained - PICC Financial Services - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Group - Company leaders 100% 24
Percentage of employees trained - PICC Group - Company-level executives 100% 24
Percentage of employees trained - PICC Group - Department-level managers 100% 24
Percentage of employees trained - PICC Group - Division-level managers 100% 24
Percentage of employees trained - PICC Group - Female 100% 24
Percentage of employees trained - PICC Group - Male 100% 24
Percentage of employees trained - PICC Group - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Health - Company leaders 100% 24
Percentage of employees trained - PICC Health - Company-level executives 100% 24
Percentage of employees trained - PICC Health - Department-level managers 100% 24
Percentage of employees trained - PICC Health - Division-level managers 100% 24
Percentage of employees trained - PICC Health - Female 100% 24
Percentage of employees trained - PICC Health - Male 100% 24
Percentage of employees trained - PICC Health - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Hong Kong - Company leaders 100% 24
Percentage of employees trained - PICC Hong Kong - Company-level executives 100% 24
Percentage of employees trained - PICC Hong Kong - Department-level managers 100% 24
Percentage of employees trained - PICC Hong Kong - Division-level managers 100% 24
Percentage of employees trained - PICC Hong Kong - Female 100% 24
Percentage of employees trained - PICC Hong Kong - Male 100% 24
Percentage of employees trained - PICC Hong Kong - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Investment Holding - Company leaders 100% 24
Percentage of employees trained - PICC Investment Holding - Company-level executives 100% 24
Percentage of employees trained - PICC Investment Holding - Department-level managers 100% 24
Percentage of employees trained - PICC Investment Holding - Division-level managers 100% 24
Percentage of employees trained - PICC Investment Holding - Female 100% 24
Percentage of employees trained - PICC Investment Holding - Male 100% 24
Percentage of employees trained - PICC Investment Holding - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Life - Company leaders 100% 24
Percentage of employees trained - PICC Life - Company-level executives 100% 24
Percentage of employees trained - PICC Life - Department-level managers 100% 24
Percentage of employees trained - PICC Life - Division-level managers 100% 24
Percentage of employees trained - PICC Life - Female 98% 24
Percentage of employees trained - PICC Life - Male 96% 24
Percentage of employees trained - PICC Life - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC P&C - Company leaders 100% 24
Percentage of employees trained - PICC P&C - Company-level executives 100% 24
Percentage of employees trained - PICC P&C - Department-level managers 98.9% 24
Percentage of employees trained - PICC P&C - Division-level managers 99.7% 24
Percentage of employees trained - PICC P&C - Female 99.5% 24
Percentage of employees trained - PICC P&C - Male 100% 24
Percentage of employees trained - PICC P&C - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Pension - Company leaders 100% 24
Percentage of employees trained - PICC Pension - Company-level executives 100% 24
Percentage of employees trained - PICC Pension - Department-level managers 100% 24
Percentage of employees trained - PICC Pension - Division-level managers 100% 24
Percentage of employees trained - PICC Pension - Female 100% 24
Percentage of employees trained - PICC Pension - Male 100% 24
Percentage of employees trained - PICC Pension - Personnel from basic job sequence 100% 24
Percentage of employees trained - PICC Reinsurance - Company leaders 100% 24
Percentage of employees trained - PICC Reinsurance - Company-level executives 100% 24
Percentage of employees trained - PICC Reinsurance - Department-level managers 100% 24
Percentage of employees trained - PICC Reinsurance - Division-level managers 100% 24
Percentage of employees trained - PICC Reinsurance - Female 100% 24
Percentage of employees trained - PICC Reinsurance - Male 100% 24
Percentage of employees trained - PICC Reinsurance - Personnel from basic job sequence 100% 24
Total number of online learners people 1200000 24

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average training hours for employees - PICC AMC - Company leaders hour 340.5 24
Average training hours for employees - PICC AMC - Company-level executives hour 243 24
Average training hours for employees - PICC AMC - Department-level managers hour 148.5 24
Average training hours for employees - PICC AMC - Division-level managers hour 170.7 24
Average training hours for employees - PICC AMC - Female hour 154.2 24
Average training hours for employees - PICC AMC - Male hour 105.6 24
Average training hours for employees - PICC AMC - Personnel from basic job sequence hour 156.6 24
Average training hours for employees - PICC Financial Services - Company leaders hour 51 24
Average training hours for employees - PICC Financial Services - Company-level executives hour 51 24
Average training hours for employees - PICC Financial Services - Female hour 51 24
Average training hours for employees - PICC Financial Services - Male hour 51 24
Average training hours for employees - PICC Group - Company leaders hour 226 24
Average training hours for employees - PICC Group - Company-level executives hour 184 24
Average training hours for employees - PICC Group - Department-level managers hour 183 24
Average training hours for employees - PICC Group - Division-level managers hour 154 24
Average training hours for employees - PICC Group - Female hour 147 24
Average training hours for employees - PICC Group - Male hour 147 24
Average training hours for employees - PICC Group - Personnel from basic job sequence hour 128 24
Average training hours for employees - PICC Health - Company leaders hour 122 24
Average training hours for employees - PICC Health - Company-level executives hour 110 24
Average training hours for employees - PICC Health - Department-level managers hour 110 24
Average training hours for employees - PICC Health - Division-level managers hour 70 24
Average training hours for employees - PICC Health - Female hour 51 24
Average training hours for employees - PICC Health - Male hour 51 24
Average training hours for employees - PICC Health - Personnel from basic job sequence hour 70 24
Average training hours for employees - PICC Holding - Female hour 39 24
Average training hours for employees - PICC Holding - Male hour 39 24
Average training hours for employees - PICC Hong Kong - Company leaders hour 30.9 24
Average training hours for employees - PICC Hong Kong - Company-level executives hour 30.9 24
Average training hours for employees - PICC Hong Kong - Department-level managers hour 30.9 24
Average training hours for employees - PICC Hong Kong - Division-level managers hour 30.9 24
Average training hours for employees - PICC Hong Kong - Female hour 30.9 24
Average training hours for employees - PICC Hong Kong - Male hour 30.9 24
Average training hours for employees - PICC Hong Kong - Personnel from basic job sequence hour 30.9 24
Average training hours for employees - PICC Life - Company leaders hour 77.5 24
Average training hours for employees - PICC Life - Company-level executives hour 80 24
Average training hours for employees - PICC Life - Department-level managers hour 97.7 24
Average training hours for employees - PICC Life - Division-level managers hour 91.6 24
Average training hours for employees - PICC Life - Female hour 51 24
Average training hours for employees - PICC Life - Male hour 51 24
Average training hours for employees - PICC P&C - Company leaders hour 311.8 24
Average training hours for employees - PICC P&C - Company-level executives hour 244.7 24
Average training hours for employees - PICC P&C - Department-level managers hour 128.9 24
Average training hours for employees - PICC P&C - Division-level managers hour 178.1 24
Average training hours for employees - PICC P&C - Female hour 162.5 24
Average training hours for employees - PICC P&C - Male hour 171.8 24
Average training hours for employees - PICC P&C - Personnel from basic job sequence hour 169.8 24
Average training hours for employees - PICC Pension - Company leaders hour 85 24
Average training hours for employees - PICC Pension - Company-level executives hour 85 24
Average training hours for employees - PICC Pension - Department-level managers hour 75 24
Average training hours for employees - PICC Pension - Division-level managers hour 65 24
Average training hours for employees - PICC Pension - Female hour 100 24
Average training hours for employees - PICC Pension - Male hour 100 24
Average training hours for employees - PICC Pension - Personnel from basic job sequence hour 65 24
Average training hours for employees - PICC Reinsurance - Company leaders hour 65 24
Average training hours for employees - PICC Reinsurance - Company-level executives hour 65 24
Average training hours for employees - PICC Reinsurance - Department-level managers hour 65 24
Average training hours for employees - PICC Reinsurance - Division-level managers hour 65 24
Average training hours for employees - PICC Reinsurance - Female hour 65 24
Average training hours for employees - PICC Reinsurance - Male hour 65 24
Average training hours for employees - PICC Reinsurance - Personnel from basic job sequence hour 65 24
Cumulative learning time through online Academy million hours 4.87 24

Number of suppliers by geographical region.

Indicator Unit 2021 Report Pages
Number of suppliers Overseas 2 26
Number of suppliers in Central China 15 26
Number of suppliers in East China 177 26
Number of suppliers in North China 458 26
Number of suppliers in Northeast China 13 26
Number of suppliers in South China 64 26
Number of suppliers in Southwest China 51 26

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Downloads of electronic policies, PICC Health 10000 policies 2273 3478 3469 27
Downloads of electronic policies, PICC Life 10000 policies 2524 1344 1014 27
Downloads of electronic policies, PICC P&C 10000 policies 12583 19748 25565 27

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 Report Pages
Number of honors received 63 23
PICC Care Fund comforted newly female employees persons 68 25

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 Report Pages
Allocated condolence payment million yuan 1.14 25

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) tCO2e 484.5 404.2 539.91
GHG Emissions from Natural Gas tCO2e 322.01 294.13 436.36
GHG Emissions from Purchased Electricity tCO2e 6963.04 7728.96 8319.59
Mobile Combustion Emissions tCO2e 162.49 110.07 103.55
Scope 3 GHG Emissions (Business Travel) tCO2e 156.57 95.52 152.56
Stationary Combustion Emissions tCO2e 322.01 294.13 436.36
Total GHG Emissions tCO2e 7447.54 8133.16 9012.07
Total GHG Emissions Intensity (By Employee) tCO2e/person 2.04 2.07 2.29

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Total Hazardous Waste tons 0.04 0.03

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Non-Hazardous Waste (Domestic Waste) tons 143 129 78.7

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Gasoline Consumption liter 68405 50226 39968
Natural Gas Consumption cubic meters 128744 143685
Purchased Electricity kWh 20303460 11804170

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Recycled Water Usage ton 21532 32745 33422
Water Consumption ton 42577 39175 53950

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Electricity Usage Reduction Compared to Last Year million kWh

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Bachelor's Degree Employees persons 63989 58951 51713
Number of Below Junior College Employees persons 13370 12235 9358
Number of Employees in Mainland China persons 198893 193433 184300
Number of Employees in Overseas persons 58 61 64
Number of Master's Degree Employees persons 9338 9514 10447
Number of New Employees persons 17242 8820 8468
Number of Total Employees persons 198951 193494 184364

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Percentage of Employees still Employed 12 Months after Return to Work % 95
Turnover Rate of Total Employees % 7.41 5.77 9.54

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2019 2020 2021
Number of Work-related Fatalities persons 11 9 10
Work-related Fatalities Rate % 0.0065 0.0055 0.006

Lost days due to work injury.

Standard Indicator Unit 2020 2021
Lost Days Due to Work-related Injuries days 5774.5 9217.5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 100
Percentage of Trained Male Employees % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) hour 154.2
Average Training Hours (Hong Kong Employees) hour 30.9
Average Training Hours (Male) hour 105.6

Number of suppliers by geographical region.

Standard Indicator Unit 2021
Number of Suppliers in Central China 15
Number of Suppliers in East China 177
Number of Suppliers in North China 458
Number of Suppliers in Northeast China 13
Number of Suppliers in Overseas 2
Number of Suppliers in South China 64
Number of Suppliers in Southwest China 51
Number of Total Suppliers 780

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Total Public Welfare Donations million yuan 1.14
Total Social Investment million yuan 1.14