2021 SUSTAINABILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| GHG emission intensity | ton CO2e/RMB million revenue | 4.8 | 4.8 | 39 |
| GHG scope I | ton CO2e | 3967 | 4876 | 39 |
| GHG scope II | ton CO2e | 5123 | 6288 | 39 |
| Total GHG emission | ton CO2e | 9090 | 11164 | 39 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Hazardous waste | kg | 488 | 327 | 40 |
| Hazardous waste intensity | kg/RMB million revenue | 0.26 | 0.14 | 40 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste | ton | 2832 | 4617 | 40 |
| Non-hazardous waste intensity | ton/RMB million revenue | 1.5 | 1.99 | 40 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Transfer of construction waste | 100% | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Coal | ton | 223 | 294 | 39 |
| Comprehensive energy consumption | mWh | 23819 | 32389 | 39 |
| Comprehensive energy consumption intensity | mWh/RMB million revenue | 12.59 | 13.92 | 39 |
| Diesel | litre | 651954 | 753999 | 39 |
| Gasoline | litre | 409175 | 484655 | 39 |
| Kerosene | litre | 12558 | 11026 | 39 |
| Natural gas | cubic meter | 369464 | 514057 | 39 |
| Purchased electricity | mWh | 8395 | 11293 | 39 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Municipal pipeline water consumption | ton | 172225 | 325264 | 40 |
| Natural water withdrawal | ton | 620923 | 651760 | 40 |
| Water consumption intensity | tons/RMB0.000 revenue | 4.19 | 4.2 | 40 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of employees aged 30–50 | employees | 1608 | 22 | ||
| Number of employees aged above 50 | employees | 465 | 22 | ||
| Number of employees aged below 30 | employees | 391 | 22 | ||
| Number of employees at Shanghai headquarters | employees | 402 | 22 | ||
| Number of employees in Anhui area | employees | 155 | 22 | ||
| Number of employees in Chongqing area | employees | 187 | 22 | ||
| Number of employees in Eastern China | employees | 93 | 22 | ||
| Number of employees in Henan area | employees | 196 | 22 | ||
| Number of employees in Jiangxi area | employees | 227 | 22 | ||
| Number of employees in Northeast China | employees | 174 | 22 | ||
| Number of employees in Other regions | employees | 341 | 22 | ||
| Number of employees in Shandong area | employees | 383 | 22 | ||
| Number of employees in Southern China | employees | 341 | 22 | ||
| Number of employees with bachelor's degree | employees | 553 | 22 | ||
| Number of employees with doctor's degree | employees | 6 | 22 | ||
| Number of employees with master's degree | employees | 144 | 22 | ||
| Number of employees with no degree | employees | 1761 | 22 | ||
| Number of female employees | employees | 1430 | 22 | ||
| Number of male employees | employees | 1034 | 22 | ||
| Number of marketing staff | employees | 1194 | 22 | ||
| Number of non-marketing staff | employees | 1270 | 22 | ||
| Total number of employees | employees | 2349 | 2345 | 2464 | 22, 24 |
| Total number of part-time staff | part-time staff | 242 | 22 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 16.51 | 22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Work-related accidents | 6 | 2 | 3 | 25 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Working days lost in work-related accidents | days | 115 | 164 | 115 | 25 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average training hours by gender - Female | hours | 42.3 | 43.1 | 44.1 | 24 |
| Average training hours by gender - Male | hours | 44.2 | 44.1 | 40.8 | 24 |
| Average training hours by type - Marketing | hours | 36.1 | 54.6 | 48.3 | 24 |
| Average training hours by type - Non-marketing | hours | 63.5 | 32.1 | 36.7 | 24 |
| Total training hours | hours | 101319 | 101941 | 105262 | 24 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Revenue year-on-year growth | 22.9% | 6 | |
| Year-on-year increase in number of services | 31.3% | 6 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Number of services | 18230 | 20131 | 26573 | 29237 | 32892 | 49000 | 55297 | 60474 | 79411 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | ton CO2e | 3967 | 4876 |
| Indirect Energy Emissions (Scope 2) | ton CO2e | 5123 | 6288 |
| Total GHG Emissions | ton CO2e | 9090 | 11164 |
| Total GHG Emissions Intensity (By Revenue) | ton CO2e/RMB million revenue | 4.8 | 4.8 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Hazardous Waste | kg | 488 | 327 |
| Total Hazardous Waste Intensity (By Revenue) | kg/RMB million revenue | 0.26 | 0.14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | ton/RMB million revenue | 1.5 | 1.99 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | mWh/RMB million revenue | 12.59 | 13.92 |
| Diesel Fuel Consumption | litre | 651954 | 753999 |
| Fossil Fuel Consumption | ton | 223 | 294 |
| Gasoline Consumption | litre | 409175 | 484655 |
| Natural Gas Consumption | cubic meter | 369464 | 514057 |
| Purchased Electricity | mWh | 8395 | 11293 |
| Total Energy Consumption | mWh | 23819 | 32389 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Municipal Water Consumption | ton | 172225 | 325264 |
| Total Water Withdrawal | ton | 793148 | 977024 |
| Water Consumption Intensity (By Revenue) | tons/RMB0.000 revenue | 4.19 | 4.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | employees | 553 | ||
| Number of Doctoral Degree Employees | employees | 6 | ||
| Number of Employees Aged 30-50 | employees | 1608 | ||
| Number of Employees Aged Above 50 | employees | 465 | ||
| Number of Employees Aged Below 30 | employees | 391 | ||
| Number of Female Employees | employees | 1430 | ||
| Number of Male Employees | employees | 1034 | ||
| Number of Master's Degree Employees | employees | 144 | ||
| Number of Part-time Employees | part-time staff | 242 | ||
| Number of Total Employees | employees | 2349 | 2345 | 2464 |
| Percentage of Female Employees | % | 41.96 | ||
| Percentage of Male Employees | % | 58.04 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Total Employees | % | 16.51 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 115 | 164 | 115 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 42.3 | 43.1 | 44.1 |
| Average Training Hours (Male) | hours | 44.2 | 44.1 | 40.8 |
| Total Training Hours | hours | 101319 | 101941 | 105262 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Total Suppliers |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Public Welfare Donations | million RMB |
| Total Social Investment | million RMB |