Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| 2021 CO₂ Reduction Rate | 41.5% | 7 | ||
| Carbon allowances transferred for energy conservation and carbon emission reduction | tonnes | 14000 | 6 | |
| Carbon emissions reduction from electricity savings | tonnes | 98100 | 4 | |
| Direct greenhouse gas emissions (Scope 1) (tonnes) | tonnes | 3377.07 | 22 | |
| Greenhouse gas emissions per square meter (floor area) per year (tonnes/m²) | tonnes/m² | 0.055 | 22 | |
| Indirect greenhouse gas emissions (Scope 2) (tonnes) | tonnes | 224618.46 | 22 | |
| Total greenhouse gas emissions (Scopes 1 and 2) (tonnes) | tonnes | 227935.53 | 22 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Hazardous waste (tonnes) | tonnes | 1.64 | 23 |
| Hazardous waste per square meter (floor area) per year | kg/m² | 0.0012 | 23 |
| Other electronic waste | 0.23 | 23 | |
| Waste cartridges | 0.95 | 23 | |
| Waste fluorescent tubes | 0.23 | 23 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Construction Waste (tonnes) | tonnes | 1629.9 | 20 |
| Construction waste | 1.69 | 23 | |
| Domestic waste | 186.3 | 23 | |
| Kitchen waste | 0.06 | 23 | |
| Non-hazardous waste (tonnes) | tonnes | 1768.09 | 23 |
| Non-hazardous waste per square meter (floor area) per year | tonnes/m² | 0.0013 | 23 |
| Waste discharge intensity | tonne/sq.m. | 0.0013 | 18 |
| Waste toner cartridges | 0.03 | 23 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2021 | 2021-2025 | Report Pages |
|---|---|---|---|---|---|
| Carbon trading profit | RMB | 850000 | 6 | ||
| Equivalent carbon reduction | tonnes of carbon reduction | 96000 | 18 | ||
| Goal of Greenhouse Gas Emission Reduction (annual reduction of carbon, 2021-2025) | tonnes per year | 60000 | 17 | ||
| Goal of Greenhouse Gas Emission Reduction (total reduction over five years, 2021-2025) | tonnes | 300000 | 17 | ||
| Investment in zero carbon library in Shizui village, Maiji District, Tianshui City | RMB | 20000000 | 48 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2021-2025 | Report Pages |
|---|---|---|---|---|
| Goal of Waste Reduction (reduction of waste intensity, 2021-2025) | % | 15 | 17 | |
| Waste reduction rate | 23.5% | 18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average occupancy of investment properties | % | 85 | 5 |
| Direct energy consumption (MWh) | MWh | 11137.72 | 22 |
| Energy consumption per square meter (floor area) per year (MWh/m²/yr) | MWh/m²/yr | 0.069 | 22 |
| Indirect energy consumption (MWh) | MWh | 273692.56 | 22 |
| Natural gas (MWh) | MWh | 11137.72 | 22 |
| Purchased electricity (MWh) | MWh | 273692.56 | 22 |
| Total energy consumption (MWh) | MWh | 284830.28 | 22 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Tap water (tonnes) | tonnes | 2744720 | 22 |
| Tap water consumption per square meter (floor area) per year (tonnes/m²/yr) | tonnes/m²/yr | 0.671 | 22 |
| Water consumption | tonne/sq.m. | 0.671 | 18 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | 2017 | 2018 | 2021 | 2021-2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| 2021 Energy Saving Rate | 28.9% | 7 | |||||
| Annual energy savings | million kWh | 116 | 5 | ||||
| Electricity saved by SOHO China | kWh | 116000000 | 4 | ||||
| Energy Management Platform and LED lighting energy-saving renovation project reward from Guiding Fund for Energy-saving Development in Chaoyang District, Beijing | million RMB | 3.56 | 6 | ||||
| Energy Saving and Development Guidance Reward from Chaoyang District Development and Reform Commission of Beijing Municipality | million RMB | 4.52 | 6 | ||||
| Energy reduction rate | 28.9% | 18 | |||||
| Energy saved | million kWh | 134 | 7 | ||||
| Energy saving | million kWh | 116 | 18 | ||||
| Energy saving rate | 28.8% | 5, 7 | |||||
| Energy saving rate of the whole building, Guangzhou SOHO II | % | 31.5 | 21 | ||||
| Energy-saving rate | % | 19.3 | 4 | ||||
| Goal of Energy Saving (annual energy conservation, 2021-2025) | kWh per year | 80000000 | 17 | ||||
| Goal of Energy Saving (total energy conservation over five years, 2021-2025) | kWh | 400000000 | 17 | ||||
| Goal of Energy Saving (total energy consumption reduction target, 2021-2025) | % | 20 | 17 | ||||
| Goal of Water Saving (annual water saving rate, 2021-2025) | % per year | 2 | 17 | ||||
| Goal of Water Saving (total water conservation over five years, 2021-2025) | % | 10 | 17 | ||||
| Number of 2-D Energy Management Platforms at SOHO China | 25 | 21 | |||||
| Number of 3-D BIM Energy Management Platforms at SOHO China | 8 | 21 | |||||
| Storage centralized air-conditioning and cooling station received reward from Beijing Power Demand Side Reward | RMB | 420000 | 6 | ||||
| Total electricity consumption of the whole building was lower than the threshold in the Standards for Energy Consumption of Building | million kWh | 8.53 | 21 | ||||
| Total energy saving rate in public property areas of Guangzhou SOHO II | % | 25.2 | 21 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Water conservation rate | 2.0% | 18 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Office paper | 18.16 | 23 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Development area of green buildings | million square meters | 2.18 | 5 |
| Leaseable property area | square meters | 900000 | 5 |
| MSCI's ESG Rating | BBB | 5 | |
| Number of LEED Certification | 9 | 5 | |
| Number of green building operation label | 4 | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Dispatched workers | persons | 3 | 38 | |
| Employees aged 30 years old and below | persons | 392 | 38 | |
| Employees aged 31-39 years old | persons | 819 | 38 | |
| Employees aged 40 years old and above | persons | 492 | 38 | |
| Employees in Beijing | persons | 1217 | 38 | |
| Employees in Hainan | persons | 23 | 38 | |
| Employees in Shanghai | persons | 463 | 38 | |
| Executives | persons | 12 | 38 | |
| Female employees | persons | 473 | 38 | |
| Junior employees | persons | 1560 | 38 | |
| Male employees | persons | 1230 | 38 | |
| Management area of property service | million square meters | 4.13 | 5 | |
| Mid-level management | persons | 131 | 38 | |
| Number of staff | 1706 | 5 | ||
| Number of teachers working at Yang Zheng Kindergarten | person | 24 | 41 | |
| Percentage of Female Executives | percent | 66.67% | 38 | |
| Percentage of Male Executives | percent | 33.33% | 38 | |
| Regular Employees under labor contract | persons | 1703 | 38 | |
| Total Employee Number | 1706 | 38 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee Turnover Rate | 22.88% | 39 | |
| Employee Turnover Rate - 30 years old and below | 40.04% | 39 | |
| Employee Turnover Rate - 31–39 years old | 23.48% | 39 | |
| Employee Turnover Rate - 40 years old and above | 15.97% | 39 | |
| Employee Turnover Rate - Beijing | 61.05% | 39 | |
| Employee Turnover Rate - Female | 33.54% | 39 | |
| Employee Turnover Rate - Hainan | 0% | 39 | |
| Employee Turnover Rate - Male | 22.85% | 39 | |
| Employee Turnover Rate - Shanghai | 38.95% | 39 | |
| Number of Resigned Employees - 30 years old and below | Person | 179 | 39 |
| Number of Resigned Employees - 31–39 years old | Person | 189 | 39 |
| Number of Resigned Employees - 40 years old and above | Person | 71 | 39 |
| Number of Resigned Employees - Beijing | Person | 268 | 39 |
| Number of Resigned Employees - Female | Person | 161 | 39 |
| Number of Resigned Employees - Male | Person | 278 | 39 |
| Number of Resigned Employees - Shanghai | Person | 171 | 39 |
| Total Number of Resigned Employees | Person | 439 | 39 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost hours from work-related injuries | Hour | 1764 | 42 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee health check-up coverage | % | 100 | 42 |
| Number of quarterly emergency drills for business system scenario | drills | 4 | 29 |
| Number of work orders submitted and resolved | work orders | 58158 | 25 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of Yang Zheng Kindergarten employees at English Test Level 1 | person | 11 | 41 | ||
| Number of Yang Zheng Kindergarten employees at English Test Level 2 | person | 11 | 5 | 41 | |
| Number of Yang Zheng Kindergarten employees at English Test Level 3 | person | 3 | 15 | 41 | |
| Number of Yang Zheng Kindergarten employees at English Test Level 4 | person | 7 | 41 | ||
| Number of Yang Zheng Kindergarten employees at English Test Level 5 | person | 7 | 41 | ||
| Number of Yang Zheng Kindergarten teachers with bachelor's degree | person | 6 | 41 | ||
| Number of Yang Zheng Kindergarten teachers with college diploma | person | 18 | 41 | ||
| Percentage of employees receiving professional training | % | 53.16 | 40 | ||
| Percentage of employees receiving special ESG training | % | 82.65 | 40 | ||
| Percentage of trainees (Executives) | % | 100% | 40 | ||
| Percentage of trainees (Junior employees) | % | 100% | 40 | ||
| Percentage of trainees (Mid-level management) | % | 100% | 40 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hours (Executives) | Hours | 12.42 | 40 |
| Average training hours (Junior employees) | Hours | 15.94 | 40 |
| Average training hours (Mid-level management) | Hours | 13.15 | 40 |
| Average training hours by gender (Female) | Hours | 15.7 | 40 |
| Average training hours by gender (Male) | Hours | 15.7 | 40 |
| Average training hours by type (Female) | % | 100 | 40 |
| Average training hours by type (Male) | % | 100 | 40 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of companies visiting LEEZA SOHO 5G laboratory | companies | 178 | 27 |
| Number of overseas suppliers | 92 | 35 | |
| Number of suppliers | 20769 | 5 | |
| Number of suppliers for SOHO China (total) | 20769 | 35 | |
| Number of suppliers in Central China | 109 | 35 | |
| Number of suppliers in East China | 7417 | 35 | |
| Number of suppliers in Hong Kong, Macau and Taiwan | 149 | 35 | |
| Number of suppliers in North China | 110 | 35 | |
| Number of suppliers in Northeast China | 125 | 35 | |
| Number of suppliers in Northwest China | 170 | 35 | |
| Number of suppliers in South China | 1011 | 35 | |
| Number of suppliers in Southwest China | 11289 | 35 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of contract termination letters sent to suppliers | Letter | 5 | 35 |
| Number of letters of thanks sent to suppliers | Letter | 7 | 35 |
| Number of notices sent to suppliers | Letter | 290 | 35 |
| Number of other letters sent to suppliers | Letter | 17 | 35 |
| Number of warnings sent to suppliers | Letter | 65 | 35 |
| Total number of letters sent to suppliers | Letter | 384 | 35 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Completion rate for property customer service complaints | 99.98% | 25 | |
| Customer satisfaction | points | 98.15 | 5 |
| Customer satisfaction above the real estate industry average (quantile) | 75 | 5 | |
| Revenue from 9 LEED-certified projects as percentage of total revenue of 24 projects | 86.3% | 8 | |
| customer satisfaction survey coverage of property customer groups | percent | 100 | 26 |
| customer satisfaction survey feedback rate | percent | 57 | 26 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| comprehensive score from SOHO China’s mysterious guest survey | points | 96.21 | 26 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of business income included in internal audit scope | % | 90 | 14 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Contributions to society | million RMB | 24.5 | 5 |
| Donation for sanitation truck and trash bins in Shizui Village, Maiji District, Tianshui City | RMB | 400000 | 48 |
| Donation to Red Cross Society of China Zhengzhou Branch for post-disaster recovery | RMB | 18000000 | 4 |
| Number of elderly people (over 80 years old) benefiting from free lunch program in Shizui Village, Maiji District, Tianshui, Gansu Province | people | 30 | 48 |
| Number of important government visits to LEEZA SOHO 5G laboratory | visits | 9 | 27 |
| Number of stakeholder questionnaires collected | questionnaires | 266 | 13 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Additional donation to Red Cross Society of China Tianhui Zhangji to support remote and rural children | RMB | 8000000 | 4 | |
| Bonus from Beijing Public Building Energy-saving and Green Transformation Award Fund for Tower A and Tower B of Jianwai SOHO and SOHO Nexus Center | million RMB | 4.3 | 6 | |
| Number of community activities organized | activities | 110 | 31 | |
| Number of people visiting LEEZA SOHO 5G laboratory | people | 1513 | 27 | |
| Rental income | million RMB | 1742 | 5 | |
| Volunteer time | hours | 2415 | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 3377.07 |
| Indirect Energy Emissions (Scope 2) | tonnes | 224618.46 |
| Total GHG Emissions | tonnes | 227935.53 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.055 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Hazardous Electronic Waste | 0.23 | |
| Hazardous Waste (Electronic and IT Equipment) | 0.23 | |
| Total Hazardous Waste | tonnes | 1.64 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 0.0012 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes | 1629.9 |
| Non-Hazardous Waste (Domestic Waste) | 186.3 | |
| Non-Hazardous Waste (Kitchen Waste) | 0.06 | |
| Non-Hazardous Waste Disposed | tonnes | 1768.09 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.0013 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2021-2025 |
|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tonnes per year | 96000 | 300000 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2021-2025 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 23.5 | |
| Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Energy Consumption Intensity (By Area per Year) | MWh/m²/yr | 0.069 |
| Natural Gas Consumption | MWh | 11137.72 |
| Purchased Electricity | MWh | 273692.56 |
| Total Direct Energy Consumption | MWh | 11137.72 |
| Total Energy Consumption | MWh | 284830.28 |
| Total Indirect Energy Consumption | MWh | 273692.56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Water Withdrawal | tonnes | 2744720 |
| Water Consumption | tonne/sq.m. | 0.671 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2021-2025 |
|---|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 116 | |
| Energy Consumption Reduction Percentage Compared to Last Year | % | 28.9 | |
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 20 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % | 2 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Packaging Material Consumption (Paper) | 18.16 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 819 |
| Number of Employees Aged Below 30 | persons | 392 |
| Number of Employees in Mainland China | persons | 1703 |
| Number of Female Employees | persons | 473 |
| Number of Male Employees | persons | 1230 |
| Number of Total Employees | persons | 1706 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 23.48 |
| Turnover Rate of Employees Aged Below 30 | % | 40.04 |
| Turnover Rate of Female Employees | % | 33.54 |
| Turnover Rate of Male Employees | % | 22.85 |
| Turnover Rate of Total Employees | % | 22.88 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Hour | 1764 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Health Check Coverage for Employees | % | 100 |
| Number of Production Safety Emergency Drills | drills | 4 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 53.16 |
| Percentage of Trained Executive Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Executive Employees) | Hours | 12.42 |
| Average Training Hours (Female) | Hours | 15.7 |
| Average Training Hours (General Employees) | Hours | 15.94 |
| Average Training Hours (Male) | Hours | 15.7 |
| Average Training Hours (Middle Management) | Hours | 13.15 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Central China | 109 | |
| Number of Suppliers in East China | 7417 | |
| Number of Suppliers in Hong Kong | 149 | |
| Number of Suppliers in North China | 110 | |
| Number of Suppliers in Northeast China | 125 | |
| Number of Suppliers in Northwest China | 170 | |
| Number of Suppliers in Overseas | 92 | |
| Number of Suppliers in South China | 1011 | |
| Number of Suppliers in Southwest China | 11289 | |
| Number of Total Suppliers | 20769 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | percent | 99.98 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Volunteer Activities Sessions | activities | 110 |
| Total Public Welfare Donations | RMB | 8000000 |
| Total Volunteer Service Hours | hours | 2415 |