2021 Corporate Social Responsibility Report

Year: 2021
Published: 2022-04-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Kitchen garbage (tons) tons 1543.53 1760 1543.53 33
Office rubbish (tons) tons 309.57 295.17 328.06 33
Waste in box (pieces) pieces 14545 16792 15270 33
Waste toner cartridges (pieces) pieces 17066 21574 19625 33
Waste tube (pieces) pieces 9235 9203 18627 33

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Electricity consumption (kWh) kWh 31561921.42 35876753.52 51537105.71 33
Gas consumption (m³) 304282.5 388942 643437 33
Gasoline consumption (L) L 3895247.72 4481935.2 4640283.15 33
Purchased heat (GJ) GJ 17645.59 17645.59 95981.76 33

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Water consumption (tons) tons 319933.61 399555.15 673773 33

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 2021 Report Pages
Office paper consumption (kg) kg 7530.73 10148.35 411572.85 33

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 Report Pages
Employee age composition - Above Age 50 percent 6.84 84
Employee age composition - Age 35 to Age 50 percent 45.21 84
Employee age composition - Under Age 35 percent 47.96 84
Employee gender composition - Female percent 48.76 84
Employee gender composition - Male percent 51.24 84
Employee region composition - China percent 98.38 84
Employee region composition - Overseas percent 1.62 84
Employment type composition - Interns 834 84
Employment type composition - Labor Dispatch 20096 84
Employment type composition - Regular Employees 35377 84
Employment type composition - Rehired Retirees 86 84
Total number of employees 55407 84

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover rate by age - Above Age 50 percent 5.4 84
Employee turnover rate by age - Age 35 to Age 50 percent 12.96 84
Employee turnover rate by age - Under Age 35 percent 23.61 84
Employee turnover rate by gender - Female percent 15.79 84
Employee turnover rate by gender - Male percent 19.3 84
Employee turnover rate by region - China percent 17.76 84
Employee turnover rate by region - Overseas percent 7.73 84

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019-2021 Report Pages
Number of work-related deaths (2019-2021) 1 84

Lost days due to work injury.

Indicator Unit 2021 Report Pages
Number of workdays lost due to work-related injuries workdays 1020 84

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Training rate for Female Employee % 98.89 85
Training rate for General Employee % 99.48 85
Training rate for High-Level Management Personnel % 92.93 85
Training rate for Male Employee % 98.62 85
Training rate for Mid-Level Management Personnel % 93.46 85

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Training hours per capita hours 90 85
Training time per capita for Female Employee hours/person 92.31 85
Training time per capita for General Employee hours/person 37.58 85
Training time per capita for High-Level Management Personnel hours/person 90.99 85
Training time per capita for Male Employee hours/person 87.58 85
Training time per capita for Mid-Level Management Personnel hours/person 57.22 85

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Non-Hazardous Waste (Kitchen Waste) tons 1543.53 1760 1543.53
Non-Hazardous Waste (Office Waste) tons 309.57 295.17 328.06

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Gasoline Consumption L 3895247.72 4481935.2 4640283.15
Natural Gas Consumption 304282.5 388942 643437
Purchased Electricity kWh 31561921.42 35876753.52 51537105.71
Purchased Heating GJ 17645.59 17645.59 95981.76

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Water Consumption tons 319933.61 399555.15 673773

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019 2020 2021
Packaging Material Consumption (Paper) tonnes 7.53073 10.14835 411.57285

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021
Number of Employees Aged 30-50 25067
Number of Employees Aged Above 50 3791
Number of Employees in Mainland China 54497
Number of Employees in Overseas 910
Number of Interns 834
Number of Temporary Workers 20096
Number of Total Employees 55407
Percentage of Employees Aged 30-50 percent 45.21
Percentage of Employees Aged Above 50 percent 6.84
Percentage of Employees in Mainland China percent 98.38
Percentage of Employees in Overseas percent 1.62
Percentage of Female Employees percent 48.76
Percentage of Male Employees percent 51.24

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 percent 12.96
Turnover Rate of Employees Aged Above 50 percent 5.4
Turnover Rate of Employees Aged Below 30 percent 23.61
Turnover Rate of Employees in Mainland China percent 17.76
Turnover Rate of Employees in Overseas percent 7.73
Turnover Rate of Female Employees percent 15.79
Turnover Rate of Male Employees percent 19.3

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2019-2021
Number of Fatalities of the Last 3 Years 1

Lost days due to work injury.

Standard Indicator Unit 2021
Lost Days Due to Work-related Injuries workdays 1020

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Employees Trained % 84
Percentage of Trained Female Employees % 98.89
Percentage of Trained General Employees % 99.48
Percentage of Trained Male Employees % 98.62
Percentage of Trained Middle Management % 93.46
Percentage of Trained Senior Management % 92.93

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) hours/person 92.31
Average Training Hours (General Employees) hours/person 37.58
Average Training Hours (Male) hours/person 87.58
Average Training Hours (Middle Management) hours/person 57.22
Average Training Hours (Senior Management) hours/person 90.99
Average Training Hours per Employee hours 90

Number of suppliers by geographical region.

Standard Indicator Unit
Number of Total Suppliers

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit
Number of Suppliers Participated in CSR Training

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit
Number of Suppliers Participated in Sustainability Risk Assessment

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit
Percentage of Recalled Products for Safety and Health Reasons

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit
Number of Products and Service Related Complaints

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit
Number of Concluded Corruption Lawsuits
Number of Corruption Litigation

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Number of People Participated in Ethical Standards and Anti-corruption Training persons