2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Company: KINGDEE INT'L (268)
Year: 2021
Published: 2022-04-26
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
Greenhouse gas emission (Scope 1 & Scope 2) Tonnes of CO2e 8092 9462 6690 85
Greenhouse gas emission density, Beijing Tons of carbon dioxide equivalent/m² 0.015 0.119 0.036 0.02 73
Greenhouse gas emission density, Shanghai Tons of carbon dioxide equivalent/m² 0.027 0.023 0.029 0.02 73
Greenhouse gas emission density, Shenzhen Tons of carbon dioxide equivalent/m² 0.149 0.027 0.14 0.1 73
Greenhouse gas emission intensity (per million business volume) Tonnes of CO2e/million operating revenue 2.43 2.82 1.6 85
Greenhouse gas emission intensity (per m²) Tonnes/m² 0.102 0.108 0.07 85
Greenhouse gas emissions, Beijing Tons of carbon dioxide equivalent 281 632 690 335.99 73
Greenhouse gas emissions, Shanghai Tons of carbon dioxide equivalent 151 164 207 154.42 73
Greenhouse gas emissions, Shenzhen Tons of carbon dioxide equivalent 7296 7296 8565 6179.1 73

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
Hazardous waste generated - Waste Electronic Equipment (all parks) Piece 3370 709 1389 1468 77
Hazardous waste generated - Waste Modulator Tube (all parks) Piece 2601 1662 1146 1516 77
Used and scrap electronic equipment (company-wide equipment) Pcs 709 1389 1468 85
Waste lamps Pcs 1662 1146 1516 85

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Electricity use intensity kWh/m² 138.71 127.2 113.76 85
Gasoline consumption Litre 51354 39893 209289 85
Outsourced electricity kWh 10989715 11097476 10155040 85

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Total water consumption m³ 120044 134518 164222 85
Water used intensity m³/m² 1.52 1.54 1.84 85

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Aged 29 and below Person 4496 5322 5033 87
Aged 30-49 Person 4308 5228 6437 87
Aged 50 and above Person 99 113 118 87
Associate degree and below Person 1346 1279 1245 87
Bachelor's Degree Person 6950 8624 9441 87
Employees applied for Dormancy Leave employees 1137 58
Employees on maternity leave, pending maternity leave Person 74 49 61 87
Females Person 3073 3594 4009 87
Hongkong, Macau & Taiwan Person 32 36 45 87
Mainland China Person 8869 10625 11542 87
Males Person 5830 7069 7579 87
Managerial staff Person 1795 1334 1477 87
Master's Degree and above Person 607 760 902 87
Number of face-to-face communication forums between chairman and employees 7 52
Number of managers and employee representatives participating in communication forums 186 52
Overseas Person 2 2 1 87
Specialty staff Person 7108 9329 10111 87
Staff back to work after maternity leave Person 54 164 178 88
Staff eligible for retirement within next five years Person 32 113 33 88
Staff employed in this current year Person 3101 3973 3851 88
Staff employed in this current year by employment type: Managerial staff Person 262 2 13 88
Staff employed in this current year by employment type: Specialty staff Person 2840 3971 3838 88
Staff employed in this current year by gender: Females Person 1029 1236 1364 88
Staff employed in this current year by gender: Males Person 2073 2737 2487 88
Total number of employees Person, employees 8903 10663 11588 6, 87
new hires during the reporting period 3851 53

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Employee turnover by employment type: Managerial staff Person 133 92 129 88
Employee turnover by employment type: Specialty staff Person 1848 2119 2795 88
Employee turnover by gender: Females Person 626 715 949 88
Employee turnover by gender: Males Person 1355 1496 1975 88
Total of employee turnover Person 1981 2211 2924 88
employee turnover rate 20.15% 53
female employee turnover rate 6.54% 53
male employee turnover rate 13.61% 53
total employee turnover 2924 53

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2021 Report Pages
Number of work-related injuries Times 2 2 52, 88

Lost days due to work injury.

Indicator Unit 2019 2021 Report Pages
Number of working days lost due to work-related injuries days 55 52
Total number of days lost due to work-related injuries Day 30 55 89

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of checks conducted for illegal electrical appliances at Shenzhen Kingdee Software Park checks 9 75

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Featured Special Training Hour, Person-time 160 89, 90
Growth in applications for innovation prize compared to 2020 increase more than 80% 58
Job Qualification Training Hour, Person-time 104 89, 90
Leadership Training Hour, Person-time 293 89, 90
Leadership training people people 340 57
New Employee Training Hour, Person-time 1188 89, 90
New employee training people people 1188 57
Number of forums between senior management and front-line employees 33 52
Overall satisfaction with training received 4.8 52
Participants in Geek Talk innovation sharing participants 3157 58
Qualification training people people 203 57
Special training people people 3654 57
Times of female staff training Person-time 2459 89
Times of male staff training Person-time 2926 89
Times of managerial staff training Person-time 515 89
Times of specialty staff training Person-time 4870 89
Total people trained people 5385 57
overall trainee satisfaction of Jingyi % 95.8 69
satisfaction in terms of professional ability improvement, and occupational adaptability and recognition improvement (Jingyi) % 100 69
total number of people trained by Consultant College people 1530 69

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 Report Pages
Average training hour Hour/person 6.37 9.47 6.81 90
Average training hour for female employees Hour/person 5.4 10.15 6.51 90
Average training hour for male employees Hour/person 6.89 9.13 7.07 90
Average training hour for managerial staff Hour/person 4.71 7.92 18.46 90
Average training hour for specialty staff Hour/person 6.79 9.69 5.58 90
Leadership training hours hours 293 57
New employee training hours hours 155 57
Qualification training hours hours 104 57
Special training hours hours 160 57
Total staff training hours hours 36697 57
Total times of training Person-time 5385 89
Total training hours of the staff Hour 56742.1 100972 36697 89
Total training time for management line staff hours 9507 57
Total training time for professional line staff hours 27190 57
Training hours for female employees Hour 16594.5 36463 16018 89
Training hours for male employees Hour 40147.6 64508.5 20679 89
Training hours for managerial staff Hour 8463 10566.5 9507 90
Training hours for specialty staff Hour 48279.2 90405 27190 90
number of people trained by Consultant College (offline) people 833 69
number of people trained by Consultant College (online) people 697 69

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Number of national intellectual property honors received by Kingdee national honors 10 35
Number of suppliers Overseas Entity 2 90
Number of suppliers in China Entity 420 407 352 90

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of large-scale inspections for illegal electrical appliances at Shenzhen Kingdee Software Park inspections 2 75

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2020 2021 Report Pages
Illegal electrical appliances seized during inspections at Shenzhen Kingdee Software Park appliances 109 75
Illegal high-power electrical appliances detected during inspections at Shenzhen Kingdee Software Park appliances 569 75
Number of quality accidents identified Case 4 4 91

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 2021 Report Pages
Complaints email Case 11 5 6 91
Complaints hotline Case 1037 587 541 91
Consumer complaint platform Case 1 91
Customer satisfaction rate % 97 42
Customer service response rate % 98.6 42
Micro innovation awards granted awards 30 58
Micro-innovation places added for front-line institutions places 10 58
Number of complaints received via Complaint Email 58 11 5 6 43
Number of complaints received via Complaint Hotlines 2602 1037 587 541 43
Number of complaints received via Consumer Complaints Platform 2 1 43
Number of complaints received via Official letter 1 2 4 3 43
Number of complaints received via Online Client Service 3 1 43
Number of complaints received via President Mailbox 1 43
Number of complaints received via Weibo 5 3 43
Number of complaints received via Xu Shaochun’s Personal Official Account 66 197 194 133 43
Number of consulting service uses via smart navigation 10702 42
Number of users of smart navigation services 7821 42
Official letter Case 2 4 3 91
Online customer Service Case 1 91
Product contract renewal rate of Cosmic and Constellation % >120 42
Product contract renewal rate of Galaxy % 86 98.6 42
Product contract renewal rate of Jingdou Cloud % 76 84 42
Total complaints Case 1252 790 683 91
Total number of complaints received 2695 1252 790 683 43

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2021 Report Pages
Increase in applications for patents compared to 2020 increase 12% 58
Number of district-level intellectual property honors received by Kingdee district-level honor 1 35
Number of intellectual property qualification honors received by Kingdee honors 19 35
Number of municipal intellectual property honors received by Kingdee municipal honors 5 35
Number of patents declared by Kingdee patents 1982 35
Number of provincial intellectual property honors received by Kingdee provincial honors 3 35
Number of software copyrights registered by Kingdee software copyrights 870 35
Outstanding innovation awards granted awards 4 58
SOC Type-II certification obtained by Kingdee Cloud Constellation and Kingdee Cloud Cosmic Yes 34

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Weibo Case 3 91
Xu Shaochun's personal official account Case 197 194 133 91

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
GPS survey score 87.44 52

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 Report Pages
Number of directors participating in the anti-corruption training Person 2 91
Number of employees participating in the anti-corruption training Person 10318 91
Number of hours of directors' participation in the anti-corruption training Hour 2 91
Number of hours of employees' participation in the anti-corruption training Hour 6018 91

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 Report Pages
Honors and awards granted honors and awards 2000 58
Innovation sharing activities conducted activities 14 58
Prominent innovation award granted award 1 58

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 Report Pages
Resources utilized in the focused scope RMB 80000 91

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Total GHG Emissions Tons of carbon dioxide equivalent 7728 8092 9462 6690
Total GHG Emissions Intensity (By Area) Tonnes/m² 0.06366666666666666 0.102 0.108 0.07
Total GHG Emissions Intensity (By Revenue) Tonnes of CO2e/million operating revenue 2.43 2.82 1.6

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Hazardous Electronic Waste Piece 3370 709 1389 1468
Hazardous Waste (Electronic and IT Equipment) Piece 3370 709 1389 1468

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Paper Waste kg

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Gasoline Consumption Litre 51354 39893 209289
Grid Electricity Consumption kWh 10989715 11097476 10155040
Grid Purchased Electricity Intensity (By Area) kWh/m² 138.71 127.2 113.76
Purchased Electricity kWh 10989715 11097476 10155040

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Water Consumption m³ 120044 134518 164222

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Bachelor's Degree Employees Person 6950 8624 9441
Number of Below Junior College Employees Person 1346 1279 1245
Number of Employees Aged 30-50 Person 4308 5228 6437
Number of Employees Aged Above 50 Person 99 113 118
Number of Employees Aged Below 30 Person 4496 5322 5033
Number of Employees in Hong Kong Person 32 36 45
Number of Employees in Mainland China Person 8869 10625 11542
Number of Employees in Overseas Person 2 2 1
Number of Female Employees Person 3073 3594 4009
Number of Male Employees Person 5830 7069 7579
Number of Master's Degree Employees Person 607 760 902
Number of New Employees Person 3101 3973 3851
Number of New Employees (Female) Person 1029 1236 1364
Number of New Employees (Mainland China) Person 3101 3973 3851
Number of New Employees (Male) Person 2073 2737 2487
Number of Total Employees Person 8903 10663 11588
Percentage of Bachelor's Degree Employees % 78.08 80.89 81.43
Percentage of Below Junior College Employees % 15.12 12 10.74
Percentage of Employees Aged 30-50 % 48.41 49.02 55.53
Percentage of Employees Aged Above 50 % 1.11 1.06 1.02
Percentage of Employees Aged Below 30 % 50.51 49.92 43.41
Percentage of Employees in Hong Kong % 0.36 0.34 0.39
Percentage of Employees in Mainland China % 99.62 99.64 99.6
Percentage of Employees in Overseas % 0.02 0.02 0.01
Percentage of Female Employees % 34.52 33.68 34.61
Percentage of Male Employees % 65.48 66.32 65.39
Percentage of Master's Degree Employees % 6.82 7.13 7.78
Percentage of New Employees % 34.83 37.27 33.23

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Female Employees % 6.54
Turnover Rate of Male Employees % 13.61
Turnover Rate of Total Employees % 20.15

Lost days due to work injury.

Standard Indicator Unit 2019 2021
Lost Days Due to Work-related Injuries Day 30 55

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Trained Female Employees % 45.67
Percentage of Trained Male Employees % 54.33

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours (Female) Hour/person 5.4 10.15 6.51
Average Training Hours (Male) Hour/person 6.89 9.13 7.07
Average Training Hours per Employee Hour/person 6.37 9.47 6.81
Total Training Hours Hour 56742.1 100972 36697

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Suppliers in Mainland China Entity 420 407 352
Number of Suppliers in Overseas Entity 2
Number of Total Suppliers Entity 422 407 352

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2020 2021
Number of Recalled Products for Safety and Health Reasons Case 4 4

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019 2020 2021
Satisfaction Rate of Customer Complaint Handling % 97
Total Number of Customer Complaints 2695 1252 790 683

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2021
Accumulative Number of Patent Applications patents 1982
Number of Intellectual Property Rights Obtained by the Company rights 2852
Number of New Patent Applications percent increase 12

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020 2021
Number of Customer Privacy Related Complaints Case 200 194 133

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021
Number of Directors and Management Attendance for Anti-corruption Training Person 2
Number of General Employees Attendance for Anti-corruption Training Person 10318
Number of People Participated in Ethical Standards and Anti-corruption Training Person 10320
Total Anti-corruption Training Hours for Directors and Management Hour 2
Total Hours of Anti-corruption Training Hour 6020
Total Hours of Anti-corruption Training for Employees Hour 6018

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Total Social Investment RMB 80000